Rylee Berry is the best person ever. She is knowledgeable friendly and approachable. She made my…read morecar buying experience exceptional and I didnt have to haggle, wait all day and figure things out. It was easy and Samir got me the best rate. I got an upgrade and had a wonderful experience doing it. Thank you Rylee, you are the best!

Took our car in for our free oil change. Service tech did not bolt the splash guard completely when…read morethey were done. It came loose while driving and got torn up on the pavement. Called the dealership as they are the only ones that have serviced the car. They said they would not replace it but they would be happy to do it for $500 plus labor. Called a local mechanic and the ordered the same part for $200 and installed it for free. Wouldnt recommend taking your car there for service.

It's a pretty cool place, the first time I went there a car club had showed up spontaneously and…read morewas having their own car show in the parking lot. RP exotics handled this well by opening the garage door up, playing party music, and putting out bottles of water, nice. I bought a 2009 Maserati trom them and the key was falling apart. It would crack open whenever I turned it in the ignition. Clearly this key had a rough life. I pointed it out to the salesman along with the tpms warning that was lit up. A few weeks later the car wouldn't start at all. I had it towed to the Maserati dealer where they troubleshot it down to the key/immobilizer system. It was $1,400 and RP Exotics agreed to cover it. It's been over a month, l've contacted them several times and they keep saying they're sending a check, but | haven't received it. So this is aggravating. Now they've posted some weird inaccurate response, lol. Also, I found out when the radiator froze over the winter that they also didn't out the correct antifreeze/collant ratio in, nice, so that cost me a new radiator. And they still haven't offered to fix the TPMS issue lolol.

I STRONGLY recommend anyone considering RP Exotics read this before proceeding…read more I went through RP Exotics to purchase my first exotic vehicle. I purchased the car from the state of Washington, but had Parker review the deal, as at the time he was the only person I trusted in the car business. He suggested using a business open-ended lease structure to "save money" and referred me to a lender he stated he had worked with many times, with RP Exotics handling the vehicle registration. Approximately nine months later, when I sold the vehicle, I learned that $55,000 was applied against me as a residual by the lender they referred me to. When I asked the lender for an explanation of how this amount was calculated, I was told the details were proprietary and would not be provided. I also had questions regarding certain registration-related amounts, but was unable to get clear answers about how those were handled. When I raised these concerns with Parker, his response was that it was surprising and that I should consult a lawyer. After that, I attempted to get clarification on several outstanding & important questions, but many messages went either completely unanswered (but still opened), and the responses I did receive did not provide meaningful clarity. Throughout this situation, I did not receive an apology, explanation, or effort to help resolve the issue beyond the suggestion to involve legal counsel and one phone call he made to the lender. Based on my experience, I would HIGHLY advise having independent legal and financial review if you choose to do business here as this has been, by a very long shot, the worst car buying and selling experience of my life, and heavily regret doing business with them.

I took my Lamborghini Murcielago to Exotic Motors Midwest a couple of days ago to get repaired. I…read moretold them I would have to wait on it as I don't live that close, they said no problem they would get right on it which they did. The service manager Zack went over everything with me first, I talked to the technician, Fabian doing the work and he started right on it. Fabian was very careful and took the time to ensure the car would not be scratched while doing the work. The shop is extremely clean and well laid out, all of the technicians were very professional. The owner of Exotic Motors Midwest, Danny came out to shake my hand and I also spent some time discussing my Murcielago with the sales manager, Alex. The work was done promptly and professionally while I waited. And when the work was done they had their detail specialist go over my car and got it looking better than when I drove in. All in all was a great first experience with service from Exotic Motors Midwest. I don't trust my Lamborghini to just anybody. I found that Exotic Motors Midwest has a great reputation for service and decided to see for myself. I am extremely happy with the quality of work and service that I got and now Exotic Motors Midwest will be the only place that I will be taking my Murcielago to for service.

I purchased a vehicle from Danny Baker- Exotic Motors Midwest and it was the worst experience I…read morehave ever encountered. The car which was described as perfect arrived with damage and several missing parts and Baker refused to make good . Should have never trusted him after reading some of the pieces written on the internet about Baker: stealing client lists from former employees, damaged cars,scams etc Even has a fake rating online "dealer rated" which he loads with his fake reviews. Google them and see for yourself. Stay away at all costs !

Unfortunately, I cannot recommend this dealership based on my experience…read more Communication throughout the process was extremely poor, which resulted in significant inconveniences, including disruptions to our travel plans and airline delays. Clear and timely communication could have prevented many of these issues. When the vehicle was finally ready for pickup, it was delivered to us in an unsafe condition. The windows had been covered with non-transparent plastic tape, making it hazardous to drive due to the lack of visibility. I was very disappointed that the vehicle was considered ready for delivery in that state. The dealership did offer to correct the issue at a significantly discounted price, and deliver the car to our home due to travel. I do appreciate the effort to acknowledge the situation. However, given the number of problems and the inconvenience we experienced throughout the process, I did not feel that the resolution adequately addressed the overall customer experience. *EDIT AFTER INITIAL REVIEW* One of our compromises for our issues was to detail the car. The service employee who set this up did not communicate to anyone we agreed on this, nor did he communicate we agreed to get the car brought to us on a specific day. We ended up having to call and request the car be brought to us, and this employee did not know the car was ever missing from the lot.

Do not trust these folks when it comes to the paper work. I have been waiting a month for the paper…read morework on our purchase. They told me they were trying to contact me. The finance manager told me he was tired of being interrupted. Really. My temp tag is about to expire. Is he going to pay my ticket when I am stopped. My car is being registered out of town and this dude acts like I should be punished for being an out of town customer. Just my opinion. Don't go around these guys. i WILL MAKE IT MY MISSION TO LEAVE A REVIEW EVERY WEEK FOR A YEAR. 52 REVIEWS. If I convince one customer per week plus word of mouth it will be worth the effort. Lloyd B.

I bought a car here. The brakes were shot, but I did not catch it. They did agree to fix them. The…read morecar was totaled, and the Ladue office did NOT help me navigate the process. In fact, the bank had to tell me what Ladue office was bound to do. The professional thing to have done would have been to sit down with me and fax the forms in and clarify the process, which the Ladue Enterprise office did not do. I will never buy a car for Enterprise again, and I do not recommend them to anyone.

Bought a car from them brakes are shot. DAN is argumentative and unprofessional with customers when…read moreit comes to fixing an issue about a car YOU BOUGHT from them. They took the car to replace " check" the brakes. Got a piece of pathetic paper saying they are " new". When I called to address issue with " manager " Dan he was extremely rude but it's not his five year old in the car with me when my brakes go out due to his lack of concern. I will be taking this to corporate. He is extremely unprofessional. The brakes are not new and they now need new rotors. I've had the car SIX MONTHS! I and anyone that knows me will not be buying a car from them every again!! I do not recommend them to anyone!!!

I had an amazing experience at the dealership thanks to Jeff! From start to finish, he was…read moreprofessional, knowledgeable, and genuinely cared about helping me find the right car. He took the time to answer all of my questions, never made me feel rushed or pressured, and made the entire process smooth and stress-free. Jeff went above and beyond to make sure I was comfortable with my decision and understood every step along the way. His customer service was top-tier, and you can tell he truly values his customers. If you're looking for someone who is honest, patient, and dedicated, Jeff is definitely the person to see. Highly recommend--5 stars all the way!

Made an appointment with service for a diagnostic. It was supposed to be for one day. Drop the…read morevehicle off in the morning, they'll to figure out what it needs and then pick it up in the evening evening and schedule the repair. Just called in and they have not looked at it yet and won't get to it today. Noah in service has no clue what what he is doing, they must have just hired him last week. Spoke to the service manager, Glen, and he was no help, said it happens all the time and they often don't get to diagnose cars same day. I told him this is poor customer service and he is letting customers down. He said it happens and there is nothing he can do about it. Glen is clearly in the wrong role and wrong profession. Customer service and running a service organization are not something he should be doing. The guy does not care, time to get rid of him! What is the point of making a service appointment if they don't look at your car that day? Stay away from this place, they have no idea how to manage their service schedule and clearly don't care that they are wasting customer's time. Won't be purchasing any cars from here!

I purchased a new Lexus from Spirit, working with Brian Williams. He was knowledgeable, low…read morepressure, and made the process smooth. Very straightforward process to find the exact model, trim, and color I wanted. Recommend reaching out to him if you're in the market for a Lexus. As a bonus, when one issue arose after purchase that was beyond Spirit's control, they quickly made things right just as you'd expect from a Lexus dealer.

I've had the greatest car buying experience with Spirit Lexus! From the very first time I reached…read moreout online Kyra has gone above and beyond making sure all my questions were answered and information was delivered quickly and definitively. The entire experience has been a breeze! I've not worked with another dealership that provided this level of service even while I was in the research phase and no where near ready to buy.