I'm writing this review based on their friendliness. I was in their area of town business. I'm in…read moreconstruction and the job site I was at did not have a porta potty. So I'm driving back to the main road headed to the gas station when I spot this pink. I go inside and they kindly let me use the restroom. They saved me from a potentially embarrassing situation.

I have been banking with this Bank for well over 10 yrs. We recently applied for small RV loan, we…read morehad majority of cash and just needed small loan to complete purchase of used RV... we summited paper work on 8/23/2017 and was told at the time by manager that it would take a couple of days... after a couple of days we called and was told it was going to take a few more days... a few days, they were not able to get some info on RV... then we were told that someone was unable to locate VIN# for 5th Wheel...we were purchasing a TT...and they had purchase order in hand... then they needed another report that needed to be researched... and FYI, we have excellent credit and do not owe any debts... it was a complete Stall every time ever day... the Manager should not have said "it will only take a couple of days..." we will not be using this Bank for any type of loan again... very disappointed with service from Management...

During a difficult time Yolanda made time to stop and help us. She stopped what she was doing and…read moregot our situation worked out. She could have just handed us off to someone else and made us wait but she didn't and I am very grateful! Thank you for being so sweet and kind!!

We obtained a mortgage loan from oneAZ a year or so ago. We liked the service and "small town bank"…read morefeel - until this past week when we were informed (with little time to prepare) that they sold our loan. What's worse is the the new company name is "Mr. Cooper" - a debt collection agency. No, we were never late on a payment as they were being deducted automatically from our one AZ checking account. Shame on you, oneAZ for calling yourself a "small town banker". We would definitely not recommend this bank and are closing all of our accounts with them. "One" - derful? ...Not hardly...More like "one heck of a bad place to do business"

Amazing staff! Above and beyond each visit!! Thank you for everything and helping our business move…read moreforward!

We did a line of credit with them. It was very easy and no cost to us. The make doing business easy.read more

We met with Heather today and she took EXCELLENT care of our needs. She was very knowledgeable and…read moreefficient.

Always wonderful customer service. Better than my other credit union! Also not a new person every…read moretime I go there, which says a lot now

I had above minimum balance in an account that I thought was accruing small interest…read more Instead, they labeled the account "dormant" which allowed them to completely drain the account to zero. To add insult to injury, they tacked on an additional charge if $21.00 and sent me to collections without ever notifying me. They have no honor or integrity

Very well ran financial institute. All the employees have helped me immensely, all are very…read moreskillful and willing to help. Makayla is such a wonderful employee

I left Chase because of checking account fees after my account dipped below $1500 without direct…read moredeposit, and I was enticed by the idea of a small-town bank with "Totally Free Checking." I knew going in that this small bank would not have all of the bells and whistles of Chase, but I did not know all of what I was getting into, and I realize I made a huge mistake. Not only are they closed on weekends, but there is also no one manning a customer service 1-800 phone number over the weekend. In addition, the website went down on Saturday afternoon into Sunday, making even the website inaccessible. Furthermore, Zelle payments that used to be available in my Chase account within minutes of being sent have been "Pending" since Saturday. It is now Monday morning, and although my account has theoretical cash, none of it is available to me. Due to my lack of knowledge about this bank and having no back up cash, I have been without ANY food or gas since Saturday. HUGE MISTAKE!

The nicest people in the world. My mom lived in this town. The bank had many names but it remained…read morethe same warm people. She always talked about the lovely and helpful people here. It wasn't just a bank it was a community. This bank is banking with a soul. Love it.

We moved to National Bank two months ago and went to meet the staff from this branch. my boyfriend…read moreand I are delighted with the costumer service that we received from them. Specially from Conchi that provided us with a lot of information about our accounts and treated us with respect. The branch manager is an excellent person I offered us any assistance that we need in the future. We are very happy that we moved from WF to this great banking.

Roz has replaced Debbie who retired and she was very helpful with my banking needs. I had a lot of…read morequestions, and if she didn't know, she immediately called and found the answers.

the customer service is not very great they told me that my money transfer wouldn't be an issue and…read morewhen I tried to transfer it they flagged it as fraud and when I called them they pretty much told me that I didn't say anything

Be careful... read the reviews. The bank Tellers are viciously disrespectful to elderly. Google…read morerevies say the same thing. Investers complain that they harrass all over their elderly clients. The teller on the left acts like he has tourettes and calls me stupid and the young bearded man laughs. They did this to me the last 5 transactions. I complained to corporate and asked them to view the videos of my last 5 transactions. They told me they won't look without a subpoena. Disgusting that corporate looks the other way. Read the Google reviews too. Do you want to support vicious people and the management does't care?