It's a credit union, nothing fancy or bad. The staff is friendly at this branch and they have…read morealways treated me with respect.

I am on the road a lot. I need a banking option that allows me to wander into a branch in just…read moreabout any city in the country. US Bank has (mostly) got me covered. This particular location is staffed with some of the friendliest, most helpful people I have ever met. No matter who I speak with at this branch, I come away with the impression that they actually *want* me there. They are welcoming and helpful and remember my name. (I like to think that this is because they enjoyed my company.)

Amy VanCleave is extraordinary in her knowledge and willingness to help. The other employees at…read morethis location are also very nice.

They are amazing bank and trust. They are just like any other bank, but they are only regional…read more Meaning they only have few bank in Louisville, Kentucky and Clarksville, Indiana

My account and an account for a family member are here. I am so impressed with each member of being…read morefriendly and professional I was having a hard time when two family members died and SYB was there for me in what needed to be done and was handled with grace and compassion. Thank you! Bst

5/3 Bank is fine. Honestly, I just don't think it's that different than other banks. Like most…read morebanks, they try to find any creative way to charge fees. And their rates are comparable to their competitors. They've go the services you need and a good number of area locations. That's really about all you can hope for. I have a hard time imagining another bank providing me a compelling reason to switch.

Worst bank ever. Horrible customer service and if you accidentally go over on your account and…read moreimmediately deposit the money to cover it, they still hit you with overdraft fees from hell. I was a customer with them since 2006. Apparently in 2019 customer retention is not a priority for these people; I feel completely victimized by these people.

FSB is a great bank and wonderful place to work! They care about people and the local communities…read morethat they serve.

Excellent customer service!!!! Hollye was amazing. Knowledgeable, helpful, and went out of her…read moreway for us.

The teller at the Eastern Blvd branch. Refused to wait on me in the drive thru because I had more…read morethan one deposit. She said I would hold up the line and needed to come in the branch. Keep in mind I was the only car in the drive thru and I'm not feeling well. Could be COVID?? However, I proceeded to the PNC branch in 10th in Jeff 15 minutes away, and got excellent service in the drive thru!! Thank you

Julie, the head teller, is a worker bee who gets things done for her customers. Clarinda, the…read moremanager, is very professional and knows what she's doing. They run the most efficient branch in the area.