This is the best bank. The people are knowledgeable and friendly. The management does a great job…read moreof making sure the customer is satisfied.

I went to the branch in valley stream I wanted to open a joint account they said they need proof of…read moreaddress. I told that I'm going to the dmv today at garden city to get my id and they said that the temporary id will work and that he will make me an appointment at garden city branch. I got there and the staff who took my appointment to see me said oh we don't do that here at this branch we can't help you and gave me some dumb excuse that they changed the policy. some bs story and said she can't help me. rude staff.

Excellent customer service! Got notary done by Anthony Dinelaris and he was courteous, expedient…read moreand easy to work with. Highly recommend this branch.

Been a Citibank customer for years and have little to complain about. Would give it an extra half…read morestar. This particular branch is in a very convenient location and have friendly, helpful people

I went to the bank today had great promotion of checks being transfered into the account, customer…read moreservice was very nice.

A bank is a bank for the most part but the staff at this branch is fantastic.Very dedicated.They…read moregreat the regulars by name which is very nice.Highly recommended for business or personal banking.Three cheers for Zee,Nancy,Claudia,Yesenia,Tina and the rest of the staff.

Recently upgraded the hubby's truck (We LOVE it!) and that came with refinancing. He went with…read moreFearLeaf as the provider because of the terms they offered compared to other options. Sad to say, this is turning out to be a mistake. We have had this loan for 3 months. Their online platform is abysmal. The user-interface and UX is outdated, very dysfunctional, and has so many weird loopholes that make it (coming from a broad who's generally unflappable and tech-savvy) the most unnecessarily and avoidable FRUSTRATING thing when you're just trying to GIVE THEM YOUR MONEY. Ha! Wild. Even connecting an external account (my personal bank account) to pay them was loaded with friction. Anyway... we've had to spend hours communicating with them and sending emails after they insisted (their mistake) that we didn't have insurance on file. Hubby called, sent in all the docs, did this AGAIN when they sent notices that our proof was insufficient (mind you... their mistake), and they added 6K to our loan for their own coverage. He had to escalate and argue with a woman, clearly very elderly, to have her just LOOK at the dates correctly on the paperwork we sent in (that they actually already had from the purchase at the dealer). LOL! Like... it was there the whole time. *dyingggggg* Meanwhile, our regular payment is due. Issue is.... I can't pay it... because it would only allow us to pay a specific amount that it pre-determined. Making a payment in whatever amount you desire is not an option. They wanted me to pay $1000 instead of my $700 payment because they'd tacked on their 6k addition. Yeah. No. Late fees also have to be paid SEPARATELY.... over the phone. And because we waited for them to correct the 6k issue, I got a late fee that I now can't pay unless I call them and go through their crappy IVR (automated system). Maybe Retired Rhonda (no offense to the Rhonda's out there!) has no issue spending 12 minutes paying her car payment over the phone every month.... but I'm not Rhonda. I Rockin'-and-Rollin Rose, gotta whole life going on and LOTS of line items on the bill sheet that also need attention. Ain't nobody got the time (except maybe Rhonda). Cherry on top was me learning this via a chat rep by the name of Shalonda moments ago. When I say there was no customer service, I mean.... it felt like AI but with NONE of the acknowledgement, emotive language, validation, apology, or assurance. Kinda creepy honestly. Like.... who's training these folks? I am not at ALL surprised by this after last month's experiences, but I think it IS time that I make sure other people are saved from this business and their sad state of online offerings and poor service (esp since this lack of UX signifies a lack of cyber-security in their platform). It's 2025, FourLeaf. Get it together.

*** Just looking at some of the other reviews: two 5* reviews are fake, since Fourleaf FCU does not…read moredo business outside of the Long Island area. This used to be a good credit union. But I can no longer give them a good review. They recently changed their mortgage provider and it is impossible to work with; you can't reach a human being on the phone. Their new mortgage web page has no useful information and doesn't show the payments you made, For their regular web site, you can't download your scheduled bill payments. Their savings rates are an embarrassment. When I use the chat, all I get is "Sorry for the inconvenience". Moving to another credit union now.

Coming here will Make you want to cancel your account unless…read moreyour Hispanic. They only really assist one another. Every time I've came here I ended up having to go to garden city location. It was my last straw when they told me they couldn't recognize a state official document just for me to go to the farther location and they did it with no problem in seconds. And don't think the manager is going to help the situation cause he won't and pride is to high to admit that he just maybe don't know how to do something. Just don't give yourself a headache if your in the town of Hempstead and don't want to travel to garden city go to Beth page across the parking lot as another account plus lower chances in fraud as well.

WORST BANK... A BUNCH OF THIEVES. They screwed up and put…read moremy paycheck in the wrong account and refuse to give me my money back. They claim they need to investigate and it will take 48 hours to prove they stole my money. It is now 48 hours later and still nothing. If you take a loan from them you have to pay a percentage rate.. WELL YOU STOLE FROM ME AND HOLDING MY MONEY I WANT INTEREST ON IT.. The branch, employees and corporate are incompetent. Corporate claims they are not responsible for the branches or the screw up the employees do to steal your money THIEF THIEF THIEF run and go somewhere else

Most of my Chase reviews are the same because most of the branches operate the same. This is a good…read morebank with good people and a passion for service. No matter what state you're in they all look the same. The only changes will come from staff or location. This branch right off Old Country Road is an easy in and out with a fair amount of parking. I've been a Chase banker for years now and the reason is simple... They have always taken good care of my banking needs... This comes from a retired banker. I don't visit branches much anymore since the invention of the ATM and online banking. This place is big and bright and an attentive staff that seemed very attentive to their customers.. There were many cubicles and meeting tables... I imagine it can get very busy here. I used the teller to help me make some change. She was pleasant, helpful and reinforced my belief in being a Chase customer. If you have a choice to make about local banks I recommend this Chase branch for your banking needs. Kudos to a wonderful team here.

Chase no longer leases safe deposit boxes. Pretty happy most other things, locations, tech, etc...read more

time to take your money to another bank. TD bank is now required to ask you how you plan on…read morespending your cash withdrawals or where you got the cash to deposit and you must give an answer or they will not release or accept your funds. how stupid a policy and an invasion of privacy. After I change my automatic deposits I will be withdrawing my funds and giving them to another financial institution. GOODBYE

My go to bank for years, never had a problem or issue. Customer Service inside and at the drive…read morethru is always seamless and easy. Bank is clean and plenty of parking on-site. Well run operation.

My wife and I decided to close our HELOC and pay it off with a personal loan from Bethpage. The…read morelending department and the loan officer were very helpful and did not rush us for our documents. The staff at this branch is very friendly and helpful. Franklin is one of the nicest guys that you will ever meet. In fact every one of staff has been professional and treated us with respect. We closed on the personal loan, paid off the HELOC and now have a personal loan locked in at 3.25% everything went smoothly. A great experience, which is why I will never switch banks.

After a major problem due to miscommunication, I have to give the Baldwin branch a huge shout out…read morefor not only a timely response, but a quick fix. Wendy, the branch manager, was a star in handling things immediately. Very pleased with our choice of going with Bethpage, and even more pleased our branch is the Baldwin, NY one.