Good rates, good service. Their staff is helpful. They're always giving you good options when your…read moreCD matures where to invest for future options

The staff at affinity in stony point are amazing, they always go above and beyond and are quick to…read morehelp when you have questions. Its always welcoming that the Jeanine and the staff remember the customers by name and greet you every time you come in. I have banked at so many big banks and the experiences were terrible. Affinity is such a great fit to the community i could not be happier with the service.

horrible bank - don't deal with them for refinancing. We used a team we have used in the past who…read moremoved to this bank, so I know it is the bank. We are asked for documents that we have told them don't exist, we have been asked for documents we have given and they NEVER return a phone call. 6 months later and they are still working. I am ready to stop the process at the end and go to another bank.

Be careful! After over 12 yrs with the several changes in ownership of the one on 9W, we are…read moremoving all 5 accounts we r have with People's. I wanted to open a savings account for specific reasons ; I of course went to People's. I had VERY specific needs from this account. I asked all my questions, and liked that it was going to fit my needs. That was over 8 months ago. For the past 3, $200+ from my checking account and 300+ from my checking account. This started in May. My husband I are were very forgiving because the manager said she would expedite my issue. She never expedited my issue and due to that the bank "stole" over $500. I was led to buy the woman who signed me up in every sense. She is no longer with the bank. I am out a lot (imo) of money and no one there careless. We are gradually moving or accounts over to TD. People's back manager was rude, liar, who did not care about our loyalty to that bank or do what she promised. BTW, They cancelled my savings account with our my knowledge or request.

Very clean branch and staff is friendly however management seem to be lacking this place is run by…read morea bunch of kids Assistant manager Derek seem to never be available to help customers instead scurries us off to the other two customer service desk I have been assisted by all of them Anthony the customer service person is professional but inexperience is shown Marlene as the other woman always greet with smiles however is always needed to help teller transaction My recent interaction with her I needed to stop payment she explained the fees and informed me to upgrade my saving account to earn interest I mention I place deposits weekly in to my joint saving and no one has mentioned this before she offered to file a compliant on my behalf I told her there was no need TD is a good second bank to have but nothing special Management needs a refresher course on how to service the public

I went to drive through after 20 min I waited to open and ask for gift card, the person behind the…read morewindow said that I had to go inside. I asked if I could have a gift card at the window Drive through. She said no. All she had to do go inside get the gift card and that's it. After all I am giving her cash. I think after the pandemic everybody got lazy and stupid. They don't want to help customer anymore and they want to go by a stupid bureaucracy that doesn't even make sense. Where the world is going......

I brought my mother to open a bank account she had an appointment @ 2 pm we were late by 10 mins ,…read moreand we did not receive no service , Everett Mackenzie was very inconsiderate & unprofessional , my mother called to warn him she was going to be a little late but he did not answer the phone , then had us sit down for 20 mins to not help us ! DO NOT go here for ur banking services !

Run!!!!! don't walk and get your money out of chase. My mother has just recently had $9900.00 taken…read morefrom her account with no explanation from the chase bank. We put a fraud claim in immediately to which they came back with "your fraud claim has been denied" with no other explanation as to why. This is crazy as they at first said it should be covered if fraud but will have to wait for their internal investigation. once the internal investigation was done all they said is your were denied. we asked what their findings were as we were totally taken back by someone being able to enter our account with out authorization. we asked if they could share where the breach happened so we can better understand what happened and safeguard for the future. they would not share any information. After my own investigation i find i know a handful of people this has happened to and all have received the same answer from chase. i would take your money out of Chase as they don't seem to have their grip on fraud. It appears that the fraud more then likely happened on their side as i cant understand why they will not share information that can help protect the consumer. I almost feel they are the scammers for not being transparent.