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    Affinity Federal Credit Union

    4.5 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Affinity Federal Credit Union

    Personal banking

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    8 months ago

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    7 years ago

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    Ask the Community - Affinity Federal Credit Union

    Proto Financial

    Proto Financial

    (3 reviews)

    I honestly cannot believe this company does not have more negative reviews. After dealing with…read moreProto Financial, it makes you wonder how many of their positive reviews are even real. I am not the type of person who ever writes reviews, but this was hands down the most scummy business experience I have ever had, and it was bad enough that I felt obligated to warn others. I was contacted by Proto Financial after inquiring about small business funding through one of their partner companies. From day one, my phone was completely blown up. Calls, texts, voicemails, nonstop. It felt desperate, aggressive, and unprofessional. They were clearly more interested in getting me on the phone than actually providing a real service. The first representative I dealt with was Joe. From the beginning, I was given false confidence about securing the funding I asked for. I was told everything was good, that the deal was moving forward, and that funding was essentially locked in. Based on those claims, I was sent contracts to sign. After I signed, suddenly the story changed and I was told the deal did not go through. That is when I was handed off to Rob, who was introduced as the sales manager. Dealing with him was an absolute nightmare. He never once gave a straight answer. Every conversation was filled with excuses, vague explanations, and beating around the bush. Instead of being honest and direct, he wasted time talking in circles while avoiding any real accountability. Over the course of four days, I was pressured into signing three different contracts. Three. Each time I was told something different, each time I was led to believe things were progressing, and each time it went nowhere. Endless calls, endless back and forth, and zero results. At the end of it all, there was no funding, no clarity, and no apology for completely wasting my time. I own a business and manage three sales representatives myself, and I have never seen sales handled this poorly. This was not just incompetence. It was careless, misleading, and disrespectful of a business owner's time. The entire process felt chaotic and untrustworthy. Proto Financial managed to waste multiple days of my time, cause unnecessary stress, and deliver absolutely nothing in return. If you are a small business owner looking for honest communication and a straightforward funding process, this company was the complete opposite of that in my experience. I strongly regret ever engaging with them.

    no complaints here, guy i spoke to was straight to the point and no bs. i operate that way myself…read moreso it was smooth sailing the whole way

    Affinity Federal Credit Union - banks - Updated September 2026

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