Trophy Insurance has you covered! We are saving money, while getting better coverage. The staff is…read moreamazing and easy to contact no matter your needs. They are knowledgeable and will provide the coverage you want.

Excellent customer service! As a family business they really go the extra mile to make each…read morecustomer satisfied! Auto,home,life, commercial, they do it all! Highly recommend!

I've been with State Farm for over 7 years. Find yourself another agent! Amy Kaplans will not…read moreservice you! Amy Kaplans office has been by far the most inconsistent/uncommunicative agent I've had yet. I've been with them for about a year now. It feels like almost every month something is going on with my bill, and I have to call and get it situated. What's encouraging me to leave a 1 star review is is absolute lack of communication on their end. When I started my policy here, I initially only had one car on my policy. Then at the start of this year (23) I added an additional vehicle. It was only about a month I had 2 cars on my plan. I was never told because I had two cars on my policy that added a "multi car discount" onto my policy making my rate cheaper. At the end of January I took off one of my cars leaving only my truck on the policy. When I did this they never informed me that this would take that discount off making my rate more expensive. It's been about 4 months since I changed the policy and this month my bill went from $120 (full coverage) to $180. When I called to see why she told me I was no longer eligible for that discount AND they were going to back date my policy since I went about 4 months with that discount. This was NEVER communicated through out the process. This is not a good building block to build a relationship with a client that pays your bills. $60 is quite a significant jump when you are on a budget. I feel like this is a bad representation for a company and has put a bad taste in my mouth towards State Farm. I have switched my agent and will be looking around for a new provider. I'm quite disappointed, especially since I've been with this provider for so many years.

Been with State Farm for 30 years and with Amy for about year. She is professional and always…read morewilling to go the extra mile to ensure my family's insurance needs are met. Highly recommended.

I was able to coordinate a meeting with Crystal to complete my taxes. I was unclear on what needed…read moreto be completed on the prior year's sole proprietor business taxes and filing individual for the current year. She is very experienced and clearly understood the steps to go forward. In addition to her skills as a CPA she is personable and easy to talk with. She even found me unexpected money! I am so grateful for this connection and the peace of mind working with her brings me.

Crystal was very responsive and patient with questions. She was thorough and honest. She has many…read moreyears experience with multiple states. She did everything asked of her. Her fee was very reasonable. Very happy with all service and outcomes.

Ms Victoria Peck assisted us w new auto & life coverage. Saved us approximately $300 monthly. Thank…read moreyou!

State Farm, Earl Wood's office and especially our agent, Kyle Garrett, have been fantastic. Good…read moreprice and great service!

I would not recommend this agency. Bryan agent lied to me and added the drive and safe to my…read morepremium and did not disclose the info to me. Once I found out I had it removed and my premium increased $200. Then when brought to Bryan attention he acted as if he was not aware and I called the agency to have a supervisor call me back no one called me back. I had to file a complaint with the Texas Dept of Insurance. I was told by Bryan he would see what he can do about it now 60 days in nothing. My insurance is about to be cancelled all because of his lies. I would not use this agency they lie. This is unethical. His agent contacted me I would have NEVER left if I would have been told the truth. I have texts, emails and recorded calls.

Ricky was great. Pleasantly surprised with how much he helped me save compared to other auto…read moreinsurance companies. Great customer service. Highly recommend going through Ricky for all your needs!

We had the absolute pleasure of working with Brandi Humphrey, and I can't say enough great things…read moreabout her! After noticing that our current insurance rates had skyrocketed, I reached out to Brandi--and she immediately jumped into action. She had a quote ready for us that same evening! Our schedules are hectic, and it's not always easy for us to gather documents, return calls, or respond promptly, but Brandi was incredibly patient throughout the entire process. She was never pushy, always understanding, and made everything so clear and straightforward. It didn't feel like a sales pitch at all--it truly felt like we were being welcomed into a family. To top it all off, she ended up saving us nearly $2,500 a year! If you're looking for someone who genuinely cares and will go above and beyond for you, Brandi is your person. Highly recommend!

I was helped by Mr. Terry today. He was extremely kind, patient, and knowledgeable. I thank God for…read morehis help. God bless you all.

If it is communication that you need and want with your insurance agent, an agent who fully reads…read moreand interprets your email communications and an agent who reaches out to you when your terms and prices of your coverage changes, forget this guy. If you are looking for an agent that doesn't value his long-term customers and just tallies up his commission checks, definitely use this guy.

You buy auto insurance to insure you will have service when you need it. Would not recommend, using…read morethe road side service that is 24/7 is horrendous. First time using I had to wait 13 hours to get a tow service ON THE WAY to my car. Call center is not organized well, they often do not call back or text to inform on progress of towing. Leaving you clueless and just hoping they come. Using the road side assistance for help with towing to get to a car shop is considered a claim and using it 3 times in a year will get you discontinued. If you need long-term insurance would recommend looking somewhere else. Yearly insurance might do for some but except multiple complications with plans and changes randomly to your plan.

I recently switched to Jacy Guynes-State Farm Insurance agency on Santa Fe. Shauna was exceptional…read morein helping with the transition and got me the best rates which are lower than my previous insurance. She has bee very responsive in answering any questions I have and I feel like I've made a good decision.