Fantastic customer service, very low minimum balance, great mortgage rates. Very happy to be here!read more

I decided to open a business account with this institution due to the many perks they give you…read more Amber was so quick to answer any questions I had and helped get my account set up quickly. Every time I come into this branch staff always welcomes you upon entering, the establishment is always clean and the staff is quick to assist you even when there is a line in the branch you don't have to wait very long. I'm definitely glad I chose OnPoint for my banking needs!

I have had a horrible experience with them since using them for my RV loan. Extreme inconsistency…read moreand changing things without notice. I had a letter of stating one thing, even though they were telling me something else and their answer was that they're from two different departments so apparently different departments within the bank don't communicate and aren't connected I guess. When confronted about this issue and asked how they were going to resolve it I was told that they wouldn't. I do want to say that the people I have dealt with in person at the River Road location in Keizer have been extremely nice and tried to helpful. Sadly, they don't really have a say in anything. It's really sad that a smaller local bank seems to have a smaller moral compass than a large one

alyssa is amazing! long time member and long time fan of her amazing personality and performance!…read moreCecilia, is newer to the team and I've loved to watch her grow into the roll! So proud and impressed with your west Salem team! I will not use another branch because I am so loyal to the amazing bankers at west

Purchased a loan with automatic payments out of our checking account. When time to pay off the loan…read more60 mis later, (with no late payments on auto deduct) we found that they put a lien on our property that we had to pay extra fees for to release, and added an extra payment beyond the 144 month terms at the end. Somehow they were able to be disingenuous in the construct of the fine print during the process.... ultimately it is our fault for lack of understanding, but shame on them on the original sale....they win some extra $$ but lose a client. Caveat emptor

This bank has a small town bank feel. They make an effort to know their customers. It makes me feel…read morelike they care about me, my family and that we matter, even if we aren't big depositors. They are helpful and friendly. They go the extra mile to find out what happened when there is a problem. Even calling me the next day with an answer I didn't expect. I am very happy we switched from a nationally recognized"big" bank.

Average bank, maybe,?????,,,,, having a personal banking problem, the VP at Amity branch promised…read moreme a call back a week ago. Silence is not customer service !!!!

Home Town Bank--Run by Home Town Folks. Best Place to Bank for Sure! There are branches in…read moreMcMinnville and Newberg too. The folks are friendly and helpful. Full Service. No need to drive to McMinnville or Salem.

I recently went in to open a business account and had Adam help me out. He was amazing to work with…read moreand even helped me fix some paper work I had messed up with my LLC. Great bank with great employees!

I noticed that somebody trashed Rivermark in their feedback, leaving a 3star average on Yelp. I…read morewould like to improve that average. I have been w/River since 1984, when it was still called Safeway Portland CU. Over the years it has been nothing but great. Their interest rate on loans is WAY under regular banks, and its fee structure is as such that I haven't paid a fee to them in decades. I learned long ago to avoid loyalty to any business that takes my money. But Rivermark is worth my loyalty. They've been good to me for many years and I will undoubtedly be loyal to them until I check-out. -Von

Rivermark Community Credit Union provides these neat Video Kiosks to be able to offer extended…read morebusiness hours. You have access to a live employee by video during hours M-F 8am-8pm and Sat 10am-6pm. Outside of those hours you can use the Walk-In ATM as a regular ATM. It's a secure entrance, using your debit card to get in and it's completely enclosed. There's no branch here, but the Kiosk ATM works great, and you can do probably about anything that you could do at a regular branch during the hours when a live employee is available by video. I highly recommend Rivermark Community Credit Union not just for this great technology, but also for their 2% interest checking. It's hard to beat that!

After using this company for a period of years, the Salem location closed. So you're unfortunately…read morewe got redirected to the location in Redmond. Awful customer service, manager lacks in every department that I've had to encounter with her. If you're expecting clear communication and a layout of policies when you ask for them, you won't get it from her. 10 out of 10 would never recommend now that the Salem location is closed.

Very nice my agent helped us a lot I recommend going there and the price was low thank you and we…read morewill recommend Brenda plancarte she was great

I love Charles Schwab but I would recommend using one of their financial adviser's in another…read morebranch. On Aug 7th I had a meeting to setup two accounts and get some advice. I called to inform them I was running ten minutes late and when I arrived, John, was meeting with a couple who had walked in. Instead of my scheduled meeting with John I spoke with his wife Melanie. She setup the two accounts without any problems and I left with the plan to follow up with John and have several questions answered. Some questions where time sensitive and others were for future planning. The following day I called and talked to Preston to get John's email address. Melanie didn't have a card to give me the previous day and I couldn't find an email address on Schwab's website. Preston didn't know it off the top of his head but was able to look it up. I sent two emails to John and waited for a response. After three days I hadn't gotten any response or even acknowledgment that they had received my emails. I called and again talked to Preston. He verified that I used the correct email and said that John would call me in a few minutes which he did. He apologized and said he had been busy and started reading my email questions. They primarily involved a trust and it was late in the day on Friday so we agreed he would look into it further on Monday and get back to me. Eleven days later I had not heard anything I called and asked Preston if I could talk to Melanie. Knowing she was John's wife and she had originally setup my accounts maybe she could help me. She apologized and said she would go over my emails with John and one of them would get back to me in a few hours after lunch. That was two days ago. To date I have contacted their office several times, they have continually told me they would get back to me and I have yet to receive a single answer to any of my original questions. The time window that I needed some of my questions answered came and went. I would recommend anyone needing service from Schwab to work with the offices of Eugene or Bend. I have had good experiences with both. Actually I got more answers from an online chat with a Schwab employee than I got from John and Melanie in the Salem Branch.

I want to say how much I appreciate the time I spent with John Smith explaining to me the different…read moreways that we might go in investing with Charles Schwab. John is very knowledgeable and able to explain the ins and outs of investing in either ETFs or Mutual Funds in a way the ordinary person with not much experience can understand. He is not only very professional but also very friendly and we look forward to working with him in developing our future financial investments.