I've received stellar service every time I've stopped in to for transactions at the Third Street…read morelocation.

Ive banked with First Federal for about 15 plus years now. I've never had any horrible experiences,…read more but I've never had any memorably good ones either. Drive up window times in line have been soo long now.. I waited at the window line for about 20 minutes before getting to talk to the teller. Once I was able to do my transaction the bank teller called me and told me I needed to come back and sign some stuff. I get mistakes happen but it seems to be a recurring theme with first federal. It's the second trips I have to make to the bank to recorder the first visit that has annoyed me enough to close my account. I also have received very weird interactions over the past few years ESPECIALLY at the Amity branch. I'm not sure why they act so stuck up and bothered... I asked to have a print off of my monthly statement and the older man managing something was really rude and acted like I had just asked him to handwrite me an essay or something. I pay to bank here, and I shouldn't have to beg to be treated like a customer. Cherrie Schaff is extremely nice and kind and was always my "go to" at first federal. If anyone should be implementing and training workers on diversity and better treatment universally- it should be her.. I will Never bank with first federal again, But if you do just advocate for yourself so they don't mess up your stuff and don't treat you like shit.

Citizens Bank is by far the superior business bank of Oregon. They specialize in Small to Medium…read moresize Businesses, Professionals like attorneys and accountants, Agriculture (which it seems no banks have any experience with any more), and Seniors. They began in 1957 in Corvallis, Oregon and unlike many other banks which began in this fine state, they stuck around and are STILL headquartered here in (Corvallis) Oregon!! What earns this five-star review is their unparalleled level of customer service; never any lines because every employee is always willing to help a customer, always a real person answering the phone when I call, got to know me by name from the day I opened my account, immediately takes care of any issue I have and even checks in with me to see if they can improve their customer service! It's an old-fashioned handshake-kind-of-feel with a modern twist. The Salem branch in particular is a great one because it's of that newer micro-branch kind of design. A small downtown footprint however, big enough to send an employee out to my business whenever I need help with remote deposit capture or the need for a notary when in a pinch. If you're unhappy with your financial institution, give them a call or stop by. You won't regret it, trust me!

I noticed that somebody trashed Rivermark in their feedback, leaving a 3star average on Yelp. I…read morewould like to improve that average. I have been w/River since 1984, when it was still called Safeway Portland CU. Over the years it has been nothing but great. Their interest rate on loans is WAY under regular banks, and its fee structure is as such that I haven't paid a fee to them in decades. I learned long ago to avoid loyalty to any business that takes my money. But Rivermark is worth my loyalty. They've been good to me for many years and I will undoubtedly be loyal to them until I check-out. -Von

Rivermark Community Credit Union provides these neat Video Kiosks to be able to offer extended…read morebusiness hours. You have access to a live employee by video during hours M-F 8am-8pm and Sat 10am-6pm. Outside of those hours you can use the Walk-In ATM as a regular ATM. It's a secure entrance, using your debit card to get in and it's completely enclosed. There's no branch here, but the Kiosk ATM works great, and you can do probably about anything that you could do at a regular branch during the hours when a live employee is available by video. I highly recommend Rivermark Community Credit Union not just for this great technology, but also for their 2% interest checking. It's hard to beat that!

Been doing business with Umpqua Bank for many years. Starting out in Bend Oregon then I moved to…read moreDallas. I have numerous accounts and investments and deal with Hayden my banker. Super bank and friendly and professional. I enjoy dealing with all the staff and enjoy being greeted nicely when entering. I'd give 6 stars! Thank You Umpqua Bank employees for your service and friendliness! Regards Mike C

I try to always do business in Dallas since I moved here 7 years ago. I needed to start a new…read moresavings account so called Umpqua Bank on Ellendale so see if I needed to make an appointment to learn my options. On Tuesday 10/03 in the morning I called and the person who answered was Makenzie who was helpful and friendly. She suggested I have a pre visit telephone call to get my information and have a detailed packet set up for me to look at. I thought that seemed time efficient and agreed to have someone call me later that day.No one called. Next morning someone did call but I was busy so ask them to call back in 10 .They said they would but never did. I waited the entire day and did not hear anything so on Thursday 10/5 in the morning I called again and waited but not a word.I DID try to call back 2 times Thursday.First message said I had a 19 minute wait time.A few hours later message said 16 minutes. They also had a choice of getting a call back but it dropped me before I could leave my number.Friday I found another place who wanted my business and I opened my account with them.Gone much of the morning but had my phone and never got a call or message that day either. If you want to give your hard earned money to a bank with no follow through that is too bust to respond in 3 full days time then by all means go there.Me.....Dont have the patience and dont want to do business with any business who does not value me as a customer.

Great customer service! The staff are very prompt is calling back or answering any questions I have…read morehad. Very friendly and welcoming office