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I was looking to rent a motorcycle in Waikiki and this place came in to recommendation from another local business. They have a good selection of motorcycles. I rented a Harley 48. They also have triumphs and Indians as well as a few other makes. All the bikes look really clean and pretty new. I've only walked past other rental places. But the employees here seem to take a personal pride in their product. The place is pretty easy going but the employees are all business and will make sure you get the bike and the information you need. They also very helpful. They have loaner helmets you can use and you can also purchase gloves or bandanas to protect yourself even further. And if you don't know the area they'll give you a recommendation on a really good route for the day. The prices are very reasonable. I suggest getting the extra insurance which is only like $10 more. And next time I come to Waikiki I'll probably rent a bike again. Maybe something different!
I rented a harley davidson iron 883 from them while i was in waikiki. They are conveniently located in the main strip and has many newer bikes to offer. Service was nice and kind. Before i took off, they inspected the bike to make sure that it was safe to ride. Bike was in great condition and the modified exhaust was so satisfying to hear. Every throttle was a big smile in my face. I took a nice ride out to the east coast of oahu. Beautiful scenery and beautiful ride made it a lifetime's experience. Thank you! And i will definitely come back.
Great customer service and easy to rent a Harley. The bike I wanted Black 1200 Iron had a problem with a light signal or actually on the display for neutral. Was given another bike that later couldn't get started about 12 miles from the shop. I called and they gave me options including switch bike and seemed I got the bike I initially wanted. Thanks to John for bringing the replacement in 30 min and everyone at the shop for saving my day. Fortunately I had a beach to wait at which made it easier!
I had an awesome experience renting a HD Street Glide here in Waikiki. The lady who helped us was super nice and the price for the day rental was reasonable. The wife and I took the MC to the North shore for a lunch date, it was perfect riding weather and the MC rode well. If you ride MCs, I recommend this experience and business on Oahu.
Easy and nice rental place. Rented a 3 Wheeler and it was a great time. I'd rent from them again. Large selection of Scooters & Motorcycles. The 3 Wheeler is a featured showpiece.
I rented the Harley Black road glide for a day and ripped around the island and had an absolute blast. Super friendly staff, and easy to rent from. The bike was super fun to ride, would definitely recommend Chase for all your motorcycle rental needs.
Super easy to rent a bike; just fill out form and pay. 4 hours for $10 & 10 hours for $15. They're pretty chill. We went to the location next to Musubi Cafe Iyasume, but then they didn't have smaller bikes for small people like me, so they drove my friends and me to another location with perfectly sized bikes for us (which was the one on royal Hawaiian). You can also borrow bike locks!
Michael is a rockstar!!!! We rented the coolest car for the day, convertible vanderhall blackjack! Affordable two seater sports car which I recommend over mopeds as you can get around the island, we stopped to snorkel, hiked diamond head, and visited a small family owned breakfast place. Great day!
Rented a motorcycle, with faulty starter... My bf and I rented a beautiful motorcycle for 24 hrs to ride the island and to watch the sunrise the next day before returning it back. We stopped along North Shore many times, until we reached Wameia Bay Beach before heading back to our dinner reservations at Waikiki. We got stranded due to the motorcycle not starting. We are very experienced riders and never have ever come across something like this. We contacted Chase rentals numerous times throughout the evening. No one picked up! They assured us that if anything should happen, to contact them for help! We exhausted all our options, we have a personal AAA account in which the Hawaiian tow company would provide service for an additional $500, and we would have to find our own way back to the hotel. We returned to Chase the next morning to tell them what had happened and where the bike was located. The bike was towed, and we were told that they would work it out with us. After a few communications, Brent lied to us and said that the dealer realigned the ignition, and Harley had it and was not sure of the bill on the alignment that they did, then he indicated that when they retrieved the bike from the towing company, they took the alignment tool and did it themselves and it was working fine! So bottom line, the employee apparently took home the company phone but did not answer our 10 calls, as to why he didn't pick up..that was not our fault but became our issue. Also not our fault was there was hesitancy for tow service, which we would not have needed had the employee picked up the phone. We were tourists stranded in an area unfamiliar to us after making multiple efforts to try and contact Chase rentals, missed dinner reservations that we'd scheduled for that evening which, needless to say, also put a damper to the ending of our vacation in Hawaii. We consider anything associated with the bike that malfunctioned on us to be Chase rentals responsibility since we had no available help and had to 'pay to tow' ourselves from the beach back to our hotel. As stated, we are experienced riders and there would be no reason for us to turn the ignition into 'service mode'. The bike would not start. Period. We have now been charged with towing, the rental in which we got charged extra for 24 hours in which we only had the bike for 12 hrs and a parking ticket. Brent was unreasonable to communicate with, but gladly charged my card without permission! Don't rent from a unreliable business. No after hours phone is not good for business! - In response to your comment Brent...we showed up first thing in the morning to your business with key in hand! Your staff was apologetic and said that you would not be back to work until after Monday. Your staff did in fact get a hold of us about an hour after we dropped off the key, that morning and apologized to us that we got stranded. They also confirmed that they had the motorcycle. You also stated when you finally got back to us almost a week later, that the motorcycle was started up because you brought the alignment tool with you to the tow yard. Please understand Brent, there was no way we could have gotten any service, you said we could have used the roadside service by using the touch screen?? The motorcycle DID NOT START, so that was not an option! You specifically told us to call you, which we did several times...Your employee, that had the phone that evening did not pick up to help us!! "Call us if something happens and we will help you" - this was the option that you had given before we rode off.
Rented JEEP from here for 3 days car smelled like coolant when we got it so we checked to make sure it wasn't leaking. Car worked great for the 3 days, during this time we drove to north shore all 3 days back and forth with no problems at all. Great price to rent from you can also rent motorcycle, vespa and street bikes that are all really nice and this place is within walking distances from all hotels.
2 years ago
Don't even hesitate, this is a must do! 1. Have a motorcycle license? 2. Have a pair of glasses? If you answer yes to both this is a great experience. We rode all over this island and saw things we wouldn't have seen otherwise. Staff makes this very simple and are very friendly. When we come back I will most definitely do a longer term rental. read more
4 days ago
I had an experience of a lifetime riding an Indian Scout around the island. I called several prices and found Chase's to be very competitive for the location right in Waikiki. The process was easy to get going. Maybe 5 minutes. Good helmets. Need your own gloves and other gear. The bikes were beautiful and rode like a dream. A good selection for a small place. The staff was really friendly and you can tell they love riding. The guy who helped me shared his stoke and his normal weekend ride that he does with his sons. I did it just like he said. Cool shirts too! read more
I was looking to rent a motorcycle in Waikiki and this place came in to recommendation from another local business. They have a good selection of motorcycles. I rented a Harley 48. They also have triumphs and Indians as well as a few other makes. All the bikes look really clean and pretty new. I've only walked past other rental places. But the employees here seem to take a personal pride in their product. The place is pretty easy going but the employees are all business and will make sure you get the bike and the information you need. They also very helpful. They have loaner helmets you can use and you can also purchase gloves or bandanas to protect yourself even further. And if you don't know the area they'll give you a recommendation on a really good route for the day. The prices are very reasonable. I suggest getting the extra insurance which is only like $10 more. And next time I come to Waikiki I'll probably rent a bike again. Maybe something different! read more
Business owner information
Brent C.
Majid, we're happy that we could help you find the right Harley to…
11 months ago
5 years ago
I rented a harley davidson iron 883 from them while i was in waikiki. They are conveniently located in the main strip and has many newer bikes to offer. Service was nice and kind. Before i took off, they inspected the bike to make sure that it was safe to ride. Bike was in great condition and the modified exhaust was so satisfying to hear. Every throttle was a big smile in my face. I took a nice ride out to the east coast of oahu. Beautiful scenery and beautiful ride made it a lifetime's experience. Thank you! And i will definitely come back. read more
Business owner information
Brent C.
Daniel, we're thrilled we could offer you this great experience with…
1 year ago
2 years ago
3 years ago
Great customer service and easy to rent a Harley. The bike I wanted Black 1200 Iron had a problem with a light signal or actually on the display for neutral. Was given another bike that later couldn't get started about 12 miles from the shop. I called and they gave me options including switch bike and seemed I got the bike I initially wanted. Thanks to John for bringing the replacement in 30 min and everyone at the shop for saving my day. Fortunately I had a beach to wait at which made it easier! read more
Business owner information
Brent C.
James, we're pleased you found our shop so you could enjoy the island…
3 years ago
I had an awesome experience renting a HD Street Glide here in Waikiki. The lady who helped us was super nice and the price for the day rental was reasonable. The wife and I took the MC to the North shore for a lunch date, it was perfect riding weather and the MC rode well. If you ride MCs, I recommend this experience and business on Oahu. read more
4 years ago
3 years ago
Easy and nice rental place. Rented a 3 Wheeler and it was a great time. I'd rent from them again. Large selection of Scooters & Motorcycles. The 3 Wheeler is a featured showpiece. read more
4 years ago
I rented the Harley Black road glide for a day and ripped around the island and had an absolute blast. Super friendly staff, and easy to rent from. The bike was super fun to ride, would definitely recommend Chase for all your motorcycle rental needs. read more
Business owner information
Brent C.
Wilson, there's nothing like riding around the island on a Harley…
9 years ago
Super easy to rent a bike; just fill out form and pay. 4 hours for $10 & 10 hours for $15. They're pretty chill. We went to the location next to Musubi Cafe Iyasume, but then they didn't have smaller bikes for small people like me, so they drove my friends and me to another location with perfectly sized bikes for us (which was the one on royal Hawaiian). You can also borrow bike locks! read more
Business owner information
Brent C.
Thanks, Tiffany! We're glad to hear you had a great experience with…
4 years ago
Michael is a rockstar!!!! We rented the coolest car for the day, convertible vanderhall blackjack! Affordable two seater sports car which I recommend over mopeds as you can get around the island, we stopped to snorkel, hiked diamond head, and visited a small family owned breakfast place. Great day! read more
Business owner information
Brent C.
Kristine, it was our pleasure meeting you both! We're so glad to hear…
5 years ago
Rented a motorcycle, with faulty starter... My bf and I rented a beautiful motorcycle for 24 hrs to ride the island and to watch the sunrise the next day before returning it back. We stopped along North Shore many times, until we reached Wameia Bay Beach before heading back to our dinner reservations at Waikiki. We got stranded due to the motorcycle not starting. We are very experienced riders and never have ever come across something like this. We contacted Chase rentals numerous times throughout the evening. No one picked up! They assured us that if anything should happen, to contact them for help! We exhausted all our options, we have a personal AAA account in which the Hawaiian tow company would provide service for an additional $500, and we would have to find our own way back to the hotel. We returned to Chase the next morning to tell them what had happened and where the bike was located. The bike was towed, and we were told that they would work it out with us. After a few communications, Brent lied to us and said that the dealer realigned the ignition, and Harley had it and was not sure of the bill on the alignment that they did, then he indicated that when they retrieved the bike from the towing company, they took the alignment tool and did it themselves and it was working fine! So bottom line, the employee apparently took home the company phone but did not answer our 10 calls, as to why he didn't pick up..that was not our fault but became our issue. Also not our fault was there was hesitancy for tow service, which we would not have needed had the employee picked up the phone. We were tourists stranded in an area unfamiliar to us after making multiple efforts to try and contact Chase rentals, missed dinner reservations that we'd scheduled for that evening which, needless to say, also put a damper to the ending of our vacation in Hawaii. We consider anything associated with the bike that malfunctioned on us to be Chase rentals responsibility since we had no available help and had to 'pay to tow' ourselves from the beach back to our hotel. As stated, we are experienced riders and there would be no reason for us to turn the ignition into 'service mode'. The bike would not start. Period. We have now been charged with towing, the rental in which we got charged extra for 24 hours in which we only had the bike for 12 hrs and a parking ticket. Brent was unreasonable to communicate with, but gladly charged my card without permission! Don't rent from a unreliable business. No after hours phone is not good for business! - In response to your comment Brent...we showed up first thing in the morning to your business with key in hand! Your staff was apologetic and said that you would not be back to work until after Monday. Your staff did in fact get a hold of us about an hour after we dropped off the key, that morning and apologized to us that we got stranded. They also confirmed that they had the motorcycle. You also stated when you finally got back to us almost a week later, that the motorcycle was started up because you brought the alignment tool with you to the tow yard. Please understand Brent, there was no way we could have gotten any service, you said we could have used the roadside service by using the touch screen?? The motorcycle DID NOT START, so that was not an option! You specifically told us to call you, which we did several times...Your employee, that had the phone that evening did not pick up to help us!! "Call us if something happens and we will help you" - this was the option that you had given before we rode off. read more
Business owner information
Brent C.
Angel, we understand how this experience was stressful for you. We…
3 years ago
Brandon was really nice and helpful. Thoroughly explained how to use the bike and was very friendly throughout the process. Would 100% recommend renting from them read more
Rented JEEP from here for 3 days car smelled like coolant when we got it so we checked to make sure it wasn't leaking. Car worked great for the 3 days, during this time we drove to north shore all 3 days back and forth with no problems at all. Great price to rent from you can also rent motorcycle, vespa and street bikes that are all really nice and this place is within walking distances from all hotels. read more
Business owner information
Brent C.
We're glad you enjoyed exploring the North Shore and the rest of…
5 years ago
3/14/22 Walked in without a prior reservation. It would be my first time riding a cruiser. I asked what would suit me best based on my only experience from a factory cafe racer bike. The staff all agreed the Sportster XL 1200 would be best for me, I couldn't have agreed more once I heard/saw the bike. It came with custom handlebars, and a really loud custom exhaust -- badass bike!! The staff (sorry forgot names, please add yourselves to review ) that was working that day were all cool. They were all helpful and accommodating, making process of renting and doing business with the company a breeze! 10/10 would recommend! read more
Business owner information
Brent C.
Jean-Luc, it's wonderful to see we made your rental experience the…
2 years ago
7 years ago
Rented a Sporty 48 from here and had an amazing time riding through Oahu. Mike helped me out and was a super rad dude. Definitely recommend them for your motorcycle rental needs. Thanks Mike read more
Business owner information
Brent C.
We'll always be here for those motorcycle needs of yours, Ronnie.…
9 years ago
This place is hidden away on a one way street and they have a nice selection of motorcycles to rent, as well as others. They hooked us up, and we explored the island via Streetglides. The Harley dealer recommended them to us. I will be back. read more
Business owner information
Brent C.
We're thrilled to hear you had a great time exploring the island!…
4 years ago
Business owner information
Brent C.
Brandon, we're glad we crossed paths and that you got to enjoy a full…
4 years ago
Justin is the best and most honest person on the island. He doesn't rip off haloes and even gives out his secrete local food spots. Make sure to get there early or reserve your bike before you go, there is no off season on the Islands read more
Business owner information
Brent C.
Chris, it sounds like you had a good time riding around the island!…
6 years ago
Friendly staff, very easy to rent. You need a big deposit to rent the car which was returned after giving them the car back in the same condition I picked it up. read more
Business owner information
Brent C.
Joshua, it's nice you found the whole experience to be convenient and…
7 years ago
Michael was a lifesaver!!!! After getting to Hawaii we decided we needed to drive the island..... while walking by our hotel we found a small rental spot and michael struck up a convo and offered us a deal we couldn't resist on a soft top Jeep (after looking online the deal is amazing for the Waikiki side of the island) was the easiest rental transaction and he also gave us cheaper parking options and a map of places we needed to see!!!! He was like a tour guide and a host all in one!!!! Great experience!!!! read more
Business owner information
Brent C.
We're so glad that you discovered our shop on your vacation to the…
4 years ago
Rented a Road Glide Special from here for the weekend (Friday morning to Monday morning). Their weekend special ended up getting us Sunday for free so it was a great deal. Brent is a solid dude and he has been on the island for long enough to know how reputation works. There was no typical rental place BS at all. I would recommend this place to anyone looking to experience Hawaii in the wind. read more
Business owner information
Brent C.
Aloha Eddie, I am glad you took advantage of our weekend special for…
6 years ago
Excellent experience renting Harley's from Chase Hawaii Rentals! Professional staff, very straightforward without the pressure of upsells. Bikes were in top condition and there were several models to choose from. Thanks for a great day of riding! read more
7 years ago
Business owner information
Brent C.
We'll be here for all your fun island cruising needs, Boo. Whenever…
4 years ago
Mikey mike has 10/10 customer service and always has the best Harley's. Go visit him to get yourself one! read more
Business owner information
Brent C.
Kennedy, it was our pleasure meeting you, and we're glad we could get…
4 years ago
Business owner information
Brent C.
Jazlyn-Alani, when you're looking to explore the island on a moped,…
4 years ago
My coworker and I are out here on business and had some free time for Memorial Day. The both of us are veterans and this holiday always gets us in our feels as we've both lost some really good friends in service to our country along the way. We booked our rentals last minute and Mike was able to get us hooked up with a Road Glide and Street Glide. Mike was freakin awesome and I highly recommend! If you have your motorcycle endorsement, hands down this is the best way to tour the island. Will be coming back the next time I'm out here! This was the best Memorial Day I ever had. I know my homies up above are smiling down knowing we're celebrating our freedoms they gave their life for on two wheels! Thank you Mike! read more
Business owner information
Brent C.
Abraham, thank you to you and your friend for your serving our…
7 years ago
I rent bikes almost everytime I come to Hawaii and in Honolulu Chase has always had great smooth riding bikes. They are both speedy and friendly. I highly recommend them Michael took care of me this last weekend and I couldn't have been happier. Thanks guys for the great riding memories. read more
Business owner information
Brent C.
We're honored to be your bike shop of choice when looking for a ride…
4 years ago
Great experience on July 4th Weekend. Visited lots of places in Oahu on their rides and their customer service was notably great. read more
Business owner information
Brent C.
Nate, we're glad to hear we could make your holiday weekend…
7 years ago
My 3rd year renting from chase, they always take care of me, the 2019 road glide this year for the toys for tots ride . Fair prices and convenient location. I only deal with chase. Hopefully they got the Indian challenger available for me next year read more
Business owner information
Brent C.
It's always a pleasure having you in the shop, John, and we're so…
5 years ago
Business owner information
Brent C.
Rachel, we have always appreciated having you as a customer and…
4 years ago
Business owner information
Brent C.
We're happy to hear our team could make your ride around the island…
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More info about Chase Hawaii Rentals
355 Royal Hawaiian Ave
Honolulu, HI 96815
Waikiki
Directions
(808) 942-4273
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http://www.chasehawaiirentals.com
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