Cancel

    Open app

    Search

    Chase Hawaii Rentals

    4.4 (136 reviews)
    Closed • 8:00 am - 5:00 pm

    Chase Hawaii Rentals Photos

    You might also consider

    Recommended Reviews - Chase Hawaii Rentals

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    What a beauty of a bike and it rode really well!
    Majid S.

    I was looking to rent a motorcycle in Waikiki and this place came in to recommendation from another local business. They have a good selection of motorcycles. I rented a Harley 48. They also have triumphs and Indians as well as a few other makes. All the bikes look really clean and pretty new. I've only walked past other rental places. But the employees here seem to take a personal pride in their product. The place is pretty easy going but the employees are all business and will make sure you get the bike and the information you need. They also very helpful. They have loaner helmets you can use and you can also purchase gloves or bandanas to protect yourself even further. And if you don't know the area they'll give you a recommendation on a really good route for the day. The prices are very reasonable. I suggest getting the extra insurance which is only like $10 more. And next time I come to Waikiki I'll probably rent a bike again. Maybe something different!

    Daniel K.

    I rented a harley davidson iron 883 from them while i was in waikiki. They are conveniently located in the main strip and has many newer bikes to offer. Service was nice and kind. Before i took off, they inspected the bike to make sure that it was safe to ride. Bike was in great condition and the modified exhaust was so satisfying to hear. Every throttle was a big smile in my face. I took a nice ride out to the east coast of oahu. Beautiful scenery and beautiful ride made it a lifetime's experience. Thank you! And i will definitely come back.

    Nice selection of Harleys
    James H.

    Great customer service and easy to rent a Harley. The bike I wanted Black 1200 Iron had a problem with a light signal or actually on the display for neutral. Was given another bike that later couldn't get started about 12 miles from the shop. I called and they gave me options including switch bike and seemed I got the bike I initially wanted. Thanks to John for bringing the replacement in 30 min and everyone at the shop for saving my day. Fortunately I had a beach to wait at which made it easier!

    HD Street Glide
    Shaun N.

    I had an awesome experience renting a HD Street Glide here in Waikiki. The lady who helped us was super nice and the price for the day rental was reasonable. The wife and I took the MC to the North shore for a lunch date, it was perfect riding weather and the MC rode well. If you ride MCs, I recommend this experience and business on Oahu.

    The 3 Wheeler
    Alex K.

    Easy and nice rental place. Rented a 3 Wheeler and it was a great time. I'd rent from them again. Large selection of Scooters & Motorcycles. The 3 Wheeler is a featured showpiece.

    Wilson L.

    I rented the Harley Black road glide for a day and ripped around the island and had an absolute blast. Super friendly staff, and easy to rent from. The bike was super fun to ride, would definitely recommend Chase for all your motorcycle rental needs.

    01.12.18 got bikes ^^
    Tiffany H.

    Super easy to rent a bike; just fill out form and pay. 4 hours for $10 & 10 hours for $15. They're pretty chill. We went to the location next to Musubi Cafe Iyasume, but then they didn't have smaller bikes for small people like me, so they drove my friends and me to another location with perfectly sized bikes for us (which was the one on royal Hawaiian). You can also borrow bike locks!

    Vanderhall blackjack convertible
    Kristine M.

    Michael is a rockstar!!!! We rented the coolest car for the day, convertible vanderhall blackjack! Affordable two seater sports car which I recommend over mopeds as you can get around the island, we stopped to snorkel, hiked diamond head, and visited a small family owned breakfast place. Great day!

    DO NOT RENT!!!
    Angel S.

    Rented a motorcycle, with faulty starter... My bf and I rented a beautiful motorcycle for 24 hrs to ride the island and to watch the sunrise the next day before returning it back. We stopped along North Shore many times, until we reached Wameia Bay Beach before heading back to our dinner reservations at Waikiki. We got stranded due to the motorcycle not starting. We are very experienced riders and never have ever come across something like this. We contacted Chase rentals numerous times throughout the evening. No one picked up! They assured us that if anything should happen, to contact them for help! We exhausted all our options, we have a personal AAA account in which the Hawaiian tow company would provide service for an additional $500, and we would have to find our own way back to the hotel. We returned to Chase the next morning to tell them what had happened and where the bike was located. The bike was towed, and we were told that they would work it out with us. After a few communications, Brent lied to us and said that the dealer realigned the ignition, and Harley had it and was not sure of the bill on the alignment that they did, then he indicated that when they retrieved the bike from the towing company, they took the alignment tool and did it themselves and it was working fine! So bottom line, the employee apparently took home the company phone but did not answer our 10 calls, as to why he didn't pick up..that was not our fault but became our issue. Also not our fault was there was hesitancy for tow service, which we would not have needed had the employee picked up the phone. We were tourists stranded in an area unfamiliar to us after making multiple efforts to try and contact Chase rentals, missed dinner reservations that we'd scheduled for that evening which, needless to say, also put a damper to the ending of our vacation in Hawaii. We consider anything associated with the bike that malfunctioned on us to be Chase rentals responsibility since we had no available help and had to 'pay to tow' ourselves from the beach back to our hotel. As stated, we are experienced riders and there would be no reason for us to turn the ignition into 'service mode'. The bike would not start. Period. We have now been charged with towing, the rental in which we got charged extra for 24 hours in which we only had the bike for 12 hrs and a parking ticket. Brent was unreasonable to communicate with, but gladly charged my card without permission! Don't rent from a unreliable business. No after hours phone is not good for business! - In response to your comment Brent...we showed up first thing in the morning to your business with key in hand! Your staff was apologetic and said that you would not be back to work until after Monday. Your staff did in fact get a hold of us about an hour after we dropped off the key, that morning and apologized to us that we got stranded. They also confirmed that they had the motorcycle. You also stated when you finally got back to us almost a week later, that the motorcycle was started up because you brought the alignment tool with you to the tow yard. Please understand Brent, there was no way we could have gotten any service, you said we could have used the roadside service by using the touch screen?? The motorcycle DID NOT START, so that was not an option! You specifically told us to call you, which we did several times...Your employee, that had the phone that evening did not pick up to help us!! "Call us if something happens and we will help you" - this was the option that you had given before we rode off.

    Brandon was really nice and helpful. Thoroughly explained how to use the bike and was very friendly throughout the process. Would 100% recommend renting from them

    Alexis F.

    Rented JEEP from here for 3 days car smelled like coolant when we got it so we checked to make sure it wasn't leaking. Car worked great for the 3 days, during this time we drove to north shore all 3 days back and forth with no problems at all. Great price to rent from you can also rent motorcycle, vespa and street bikes that are all really nice and this place is within walking distances from all hotels.

    Cruising around Kaka'ako

    See all

    Photo of Tim Z.
    79
    114
    53

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 days ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of M M.
    0
    2
    2

    11 months ago

    Rented a Triumph Speedster 900, great service, easy to book and fantastic staff. Highly recommend.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 3
    Thanks 1
    Love this 2
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    So easy to rent a motorcycle. Everything in great condition and like new. Ran great. Staff was friendly and process was easy.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of James H.
    1748
    407
    2628

    5 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 3
    Thanks 1
    Love this 4
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Amy L.
    88
    92
    186

    4 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wilson L.
    138
    1858
    3098

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Great motorcycle selections, process is fast and easy service. Would definitely recommend.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ronnie B.
    288
    94
    21

    7 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Boo K.
    120
    9
    4

    7 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Miguel G.
    108
    29
    21

    7 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John C.
    76
    48
    294

    7 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Lisa R.
    143
    4
    2

    4 years ago

    Business owner information

    Photo of Brent C.

    Brent C.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 4

    Chase Hawaii Rentals Reviews in Other Languages

    Ask the Community - Chase Hawaii Rentals

    Hi, do you have honda pcx125cc?

    yes

    View All 3 Questions

    Review Highlights - Chase Hawaii Rentals

    “We booked our rentals last minute and Mike was able to get us hooked up with a Road Glide and Street Glide.”

    Mentioned in 12 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Car Rental 3,203 times last month within 15 miles of this business.

    Verify this business

    Akamai Rentals - 5 passenger SUV

    Akamai Rentals

    4.9(128 reviews)
    0.3 mi•Waikiki
    Walk-ins welcome
    Locally owned & operated

    You guys really deserve a 5/5 review!…read more Car quality 5/5 Service 5/5 Price for value 5/5 Oh man the van I rented, 5/5 got a Honda odyssey, super clean roomy and overall driving the van was just fantastic, my entire family loved the car and comfort, as we drove around town and to the countrysides. Your service was 5/5 because I went to your website and couldn't find the van so I decided to walk up and you got me what I needed and you and your staff was super informative, patient and choices of vehicles were plenty. Thank you. Overall value is 5/5 because you run a very unique rental business!!!!!!! You allow us to park it in your lot overnight, you waved me $60.00 per night for valet at my resort. U was able to walk there within minutes to get the car or drop it off. Just the perfect way to save us some $$ I will for sure come back next trip to rent from you!! This is a must try. Side note: uber/lyft round trip for us would have costed us the same price of the rental if not more, we were able to skip the valet fees at the resort, take the tour as long as we want and just loved this setup. Also if you go to places like dole plantation via uber, your return trip might be a long wait because I didn't see a lot of uber drivers available up that way. (I could be wrong) but this rental was just the perfect setup vs the waiting game.

    Akamai Rentals was perfect for our stay in Waikiki. They were super easy to deal with as a rental…read morecar company and friendly. I would definitely recommend and use them again if I come back to Waikiki. I was able to easily book my reservation online. Price for the day is totally fair considering you get to use it all day and return it at any time. Not every rental car company allows after-hours returns, this one does. They also provide 2 car garages where you can park for free if you need to. We didn't need to, but it's a convenient perk. Otherwise you might be paying high nightly parking fees at your resort. We ended up with a clean, new Corolla and found it very comfortable. 5 stars!

    Photos
    Akamai Rentals - 8 passenger minivan

    8 passenger minivan

    Akamai Rentals - 8 passenger minivan

    8 passenger minivan

    Akamai Rentals - Akamai Rentals' Office, 234 Beachwalk in Waikīkī.

    See all

    Akamai Rentals' Office, 234 Beachwalk in Waikīkī.

    Discount Hawaii Car Rental

    Discount Hawaii Car Rental

    4.6(89 reviews)
    6.9 mi

    You guys at Discount USA & Discount Hawaii car rental are the best and I need to tell you that…read more We bought our condo in KOA at the end of 2017 and travel there twice a year. The wife lived on Oahu for 15 years and her son and grandson still do so we hop over to see them regularly too. Since 2018 when I was told on a flight to check you out I don't think I've rented a car in KOA or HNL any other way and it's been dozens of rentals. Now I found Discount USA too so we'll use that app too. Anyway.... I just wanted to pass on how much we use your service and how pleased we are with the ease of shopping all rental companies in your website and app. I wouldn't shop any other way although I keep trying directly and bookings and car rental. Com and Costco but guess what? You guys are consistently the best so I figured I better pass that info on to you Thanks & Mahalo..... happy dancer |

    I rented 2 days in advance as the prices were lowered. I requested a compact car listed at $80…read moreincluding tax for 2days. When I arrived at the hotel, the clerk assigned me a 4 door sedan. It didn't have the fuel efficiency if a compact car and it was much larger than I expected. The window visibility was lacking so I returned it. The clerk said my only other choice was a Kio with a boxy build. It was actually a compact SUV but I snatched it as it was better than the first car in many ways. Well, I can't complain too much since I only paid $40/ day but it wasn't fuel efficient.

    Photos
    Discount Hawaii Car Rental
    Discount Hawaii Car Rental - Breath taking view at Paradise Cove

    Breath taking view at Paradise Cove

    Discount Hawaii Car Rental - Rented this awesome convertible stang at a great price thru this awesome company

    See all

    Rented this awesome convertible stang at a great price thru this awesome company

    Lucky Owl Car Rental - the front!

    Lucky Owl Car Rental

    4.6(596 reviews)
    6.3 mi

    Piggybacking on my review of Aiea Collision Center (check em go check em go! :) I needed a rental…read morecar while my van was in the shop. I definitely procrastinated on renting one because I know it's expensive. My parents and they referred me to Lucky Owl because they heard my niece use them when she comes to town. So I went online and their prices were reasonable and they offer a kamaʻāina discount! I booked online and called them to confirm all the details. They really helped me out in my time of need. All of their employees as super nice, helpful, and friendly! They all seem really happy working for this company and that is a joy to see. Justin was the employee I spoke with and he was super nice. They are located in Mapunapuna near Fisher Hawai'i. Don't blink or you'll miss the turn into their driveway! There are lots of vehicles to rent, so if you're ever in need of a rental--- visit them! Oh AND They also have a Lucky Owl Lock and Key as well as Auto Sales in case you're interested. Mahalo Lucky Owl!

    We had a mishap with the key fob not working while we were at the beach on the east side of the…read moreisland. When we realized it wasn't working, we immediately opened up the fob and found old looking corrosion inside around the battery area. We put a new battery in it and left it open to dry out (if moisture had gotten in it). After troubleshooting to no avail, I called the company and they sent someone out charging a $75 "roadside assistance fee" where a representative brought out a spare key fob. Unfortunately, the replacement fob did not start the car (or even unlock/lock the car). The representative was friendly, but not knowledgeable on other troubleshooting steps to get us back on the road. With the replacement fob taken apart (to swap/replace the battery) the original fob eventually started the car. We even tested it further by turning off and on the car a few times to make sure the old fob was working again. We then drove the vehicle to our next destination, and when we went to leave the car wouldn't start again... we made the most of it and had dinner while further drying out the original fob to see if that would help. In the meantime the company sent a replacement vehicle (at no additional charge). When the rep went to start the original car, it stated right away. The following day, I received a voicemail to go over the additional replacement fob and roadside assistance charges. The voicemail said to reference the email and/or call back for questions. I never received the email after 10 minutes of checking, and then I got a large credit card notification; $350 for the damaged key and $75 for the roadside assistance. I didn't appreciate being charged without being talked to first. When I immediately called back to politely ask some clarifying questions, the person on the phone was very rude and raised his voice to me and my wife. Given that the original fob appeared to have prior water damage and the fact that it did start the car (after drying out, replacing the battery) it was disappointing to be charged $425 for something that may, or may not, have been our fault. And to then be yelled at for asking questions. At the end of the day, the whole ordeal cost us valuable vacation time, added stress, and drastically altered our plans. The car rental itself was affordable but the first car we ended up with was older and a little dingy.

    Photos
    Lucky Owl Car Rental
    Lucky Owl Car Rental
    Lucky Owl Car Rental - One-legged chicken

    See all

    One-legged chicken

    Cheap Rent A Car - Location of the car rental

    Cheap Rent A Car

    4.5(64 reviews)
    1.7 mi•Ala Moana

    Cheap Rent A Car is the place to go for your car rental!…read more Trust me when I said I did my research in looking for car rentals, with a complex spread sheet listing out pros and cons. In the end, Cheap Rent A Car was the clear winner! I was hesitant at first because some of the reviews had really bad economy cars, but I took a chance and set my expectations really low. I wasn't looking for anything fancy, just a car to get me around the island. Richard is the owner, and was quick with responses. To get a quote, simply fill out the questionnaire and Richard will get back to you quickly, same day or next business day. You can also call and he can give you a quote quickly. I am 24, turning 25 in May, so a lot of the other places were up-charging significantly for the young rider fee. Although I did not get the breakout of the underage fee, the inclusive price was still better than every other competitor. My questionnaire: 19 day economy rental, during peak season (mid-Dec to early Jan). Total: ~$600 (including young driver fee) Pros: -Best price on Oahu, after a lot of research -Lowest young driver fee -Quick responses -Ended up getting a 2012 2-door Kia Forte (had AC) -Right across the street from where I was staying (huge plus) -Relatively clean car inside Cons: -Car did have some issues -Quite a few visual bumps, scratches, and dents -Power steering needs to get checked since it was tough to move the wheel and stalled a bit -Noticed the right brake light went out a day before I was going to return (had I noticed earlier, I would have went in to get a new car) -AC vent could not adjust on the passenger side Overall experience was great. Quick pick up and drop off. Like others mentioned, you pay when you pick up. I will be a returning customer the next time I'm in Oahu!

    A Hyundai Elantra. Yep, I got to zip around town for a few days in a little silver one while my…read more ride was getting a scratch repaired. Surprised to find my usual rental car place-Enterprise on Ala Moana Blvd was not open. Conveniently located behind McKinley Car Wash, hassle free to get a car, inexpensive and genuinely friendly service. Richard the owner answered the phone every time I called, and I had no trouble extending the lease as needed. He's been in business for 15 years in this location and has clean cars at competitive rates. I was in and out of the shop within a few minutes after arriving, and reserving a car was easily done over the phone. Located at 1137 Hopaka Street. My new go-to place for a reliable rental.

    Photos
    Cheap Rent A Car
    Cheap Rent A Car - Richard Yoon-owner

    Richard Yoon-owner

    Cheap Rent A Car

    See all

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.9(15 reviews)
    0.6 mi•Waikiki

    Traveling in a busy city and trying to get a rental car is stressful enough. Thankfully, Enterprise…read moremade it easy and relatively stress-free. Located near the Hilton Hawaiian Village, this Enterprise is a convenient option for tourists staying in Waikiki. You can book online and cancel anytime without even having to provide credit card info initially. And you can optionally check in the day before to expedite your pickup. The rental office is small and a little hard to find, and Google Maps shows the wrong location. The easiest way to find it is to look for "ABC Stores #36", as the rental office is right next to it. Don't confuse it with the other ABC Stores location which is also at the Village. The staff was very friendly and helpful and didn't try to upsell us on features. I liked that spouses can be added as an authorized driver for free (requires presenting your license). We booked an economy car and were given a Mitsubishi Mirage, a decent compact car. The cars are located in the adjacent parking garage, and leaving and later returning the car was a snap. We dropped off the car the following night and put the keys in the drop box, and Enterprise promptly emailed a finalized receipt the next morning. The total for our 2-day rental was $308 after taxes and fees, not unreasonable for Waikiki. While this probably wasn't the cheapest rental place in town, it was a convenient and all-around reliable option, which for us was a win!

    We rented right from the Hilton Village and kept the car all day to drive around the island. Best…read morething to do is be in line right at 8 am and just go drive for the day. Come back at night and no paying for parking. The gas station they recommend is perfect, close and easy from the hotel. I drove a Prius and with driving around all day I only had to put $2 into the tank. So glad I took the advice from their service representative. I would use them again.

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.8(158 reviews)
    1.6 mi•Ala Moana

    My car was totaled by being hit while it was parked. Enterprise quickly worked with my insurance to…read moreprovide me a vehicle so I would be able to commute to work. I wish I had gotten every ones names, because they were so so great providing aloha in their service. Russel assisted me a few times, and was professional, patient, warm & friendly, and took time to consider if all needs were met. There is a great team at this location. Mahalo nui for being the relief in a stressful situation.

    I think I found my new Rental Car joint, whenever I need to take out a rental car when my company…read morevehicle is in the shop for repairs....... My low mileage piece of crap Dodge Grand Caravan crapped out on me again, as motor oil started to leak out of the rear main seal. For work, I'm basically on the road the whole day, so anytime my company vehicle goes into the shop, automatically we are instructed to take out a rental. Normally, I've been going to the ilikai hotel to take out a rental, but I've had numerous issues with the service that I got from that rental car company, so luckily for me, I found Enterprise Rent-A-Car just a block away from the Ala Moana Shopping Center. Not only is this rental car much closer to the Cutter Dodge dealership, but the service was OUTSTANDING!!!! Upon walking into the rental car agency, the friendly clerk greeted me & processed my rental within 5 minutes. I was totally stunned at how efficient she did this, and upon having me sign a few electronic papers, she then told me to go into an elevator & head up to the "L' floor of the garage. Upon heading up to the "L" floor (or top floor of the garage), another clerk had my vehicle ready, and upon doing a quick look around the vehicle, I just jumped in, and took off. Easy peasy my friends!!! When I returned the rental today, I didn't even need to go into the Enterprise office, as the clerk who processed my eental vehicle return in the garage, did all of the closing of the tab. To top it off, the staff even gave me a ride back to the Cutter Dodge dealership! There's something to be said of great service.........that's how you keep loyal customers! The other rental car business at the ilikai hotel could learn a thing or two about what great service is!

    Photos
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car
    Enterprise Rent-A-Car

    See all

    Chase Hawaii Rentals - carrental - Updated September 2026

    Loading...
    Loading...
    Loading...