Consider the following with a grain of salt as I am a new tenant, but first impressions of this…read moreplace are very good. The residents are nice, and the general population in the local area are also quite friendly and willing to lend advice to someone new to the area. This particular apartment is rather central to a lot of local establishments, so it's quite convenient. The manager Luke is also nicer and more attentive than he has any right to be, and has been absolutely instrumental in getting me set up, even responding to calls for help in the wee hours of the night. In conversations with neighbors, they seem to hold the same sentiment as the above. I take it as a good sign.

The location is excellent, it's 2 minute walk to the BART Station, and 5 minutes walk to nearby…read moresupermarkets, shops, and restaurants. The property is gated which is a big plus, and the property manager Luke is the best, he went above and beyond to help my son with all questions or any help that he might have needed. The property is clean and well managed, we are very happy to have found this place.

My family and I have lived at The Cedars Apartments for almost a year now. Recently, we had some…read moreissues with the bathroom toilet, sink and bedroom carpet that needed immediate attention. Marco, the property manager, did a fantastic job coordinating this work to be done seamlessly. Both Adam and Jose helped get our apartment back in top shape. Moreover, Nelson, another maintenance employee here at the Cedars, is always looking for ways to help behind the scenes to help keep the Cedars a family friendly environment with his kindness. My family and I are grateful.

RUNN!!!!! Got chased at least 4 times within 1.5 years…read morewith crazy off leash pets. When our lovely upstairs tenants moved out, and insomniacs moved above us. Twins jumping off bunk beds, parent lifting weights, and they got a massive dog which isn't even allowed in complex! Cedars (including corporate and Marcos said they could not do much. MANY cars were broken and packages stolen despite security cameras, and again Cedars said they couldn't do much. They even tried charging us $1000+ after taking our entire deposit because we broke lease early due to all these tenants not following rules; they also don't follow laundry rules. Lastly, dirty pool but useable. Sorry; abysmal.

This apartment reads as comfortable and stylish, with careful attention to detail that elevates…read moredaily living without feeling fussy. The on-site management team especially Mr. Horacio E. and Jose is responsive, proactive, and genuinely helpful. Handling requests promptly, coordinating inspections, and communicating clearly about building updates. This level of service reduces downtime and enhances day-to-day comfort. On-site staff , secure access, and shared facilities such as a gym and lounge add value and convenience. Security and Maintenance: Reliable entry systems, well-lit common areas, and straightforward maintenance procedures contribute to peace of mind. It is one of the best apartment here in Hayward. -The Crawfords

Jose is AMAZING! I needed a power drill to tighten up some screws and he allowed me to use his. He…read moreis always friendly and helpful. Thank you, Jose! DeLana M.

We have finally moved out of this hell hole!!!! I could not honestly wish my worse enemy to live…read morehere. Zurich is the worst manager I have ever dealt with. She basically acts as the middle man between the renters and the management company (which I have never encountered before in all my years of renting). So if you have a problem she agrees wholeheartedly with you and acts like she is completely on your side - and then tells you she can't do anything about it because management wants it that way. This was so infuriating because we couldn't actually talk to the people who could fix something, just someone who would agree about our problems but not actually act on them. Bravo to the management company for coming up with such a scheme to avoid ever fixing anything. - The pool was never open the ENTIRE time we lived there! They finally redid the fencing and we thought it would be opened, but then we talked to the manager who told us an inspector came around and discovered that the filtering system was too powerful and could hold a young child down so they had to close it.....ummmm what? A few days later we saw a sign on the fence saying the pool was closed by the department of health. Who knows what the real problem is. - They started doing construction on the roof and had to be stopped because an inspector came around and told them they couldn't just cover up the problem, they had to go down further to fix the base of the roof. So the construction was left in limbo until they started ripping out the roofing and sides of the building. This had been going on for a month and was still less than half started by the time we moved out. - We found out why our maintenance tickets were closed online without being fixed. Apparently our problem of a constantly-running toilet wasn't "important" enough compared to all of the other problems management was dealing with (toilets completely leaking, roofs leaking, etc) so they just decided to close it. Without even telling us. Really? What kind of complex does this? You can see they really care. - We suddenly received a bill in the mail for water and garbage. We never paid for water and garbage our entire time living there, why now? I called and emailed the manager Zurich repeatedly until we were finally able to schedule a time to meet (which, btw, is how it always goes with any kind of issue and if you work a 9-5 job don't expect to ever be able to meet with the manager because that's the only time the office is open). Apparently there was a section in our lease that said they could charge us water and garbage if they decided to. Now that ENTIRE section had been crossed out with a giant X and was never initialed by us in the space to initial for it when we signed the lease because the management at the time (which was a different one than the current one) said water and garbage is included and so they were crossing it out. So even though I never initialed that part of the lease and there was a giant X through that part of the clause, Zurich said they could start charging us for it if they decided to - which they had decided to do. AND THE CHERRY ON TOP - since it was in the lease they apparently didn't need to notify us that they were going to start charging for it. Which is why we suddenly got a bill in the mail from a water and garbage company. Wow, such considerate management! I was stunned at this meeting and could not believe what Zurich was saying. Again, she acted like she was completely on my side - how could they start charging us and without notifying us too! Excuse me? Isn't she manager of this complex? Wouldn't it be her job to notify us? She even had the audacity to tell us that she had talked to the management company about starting to charge the residents for water and garbage and that they laughed and told her if anyone doesn't like it then they can move out. Wow. Well I HIGHLY doubt making us pay for water and garbage when we didn't sign this section in the lease was legal, but instead of trying to fight it we decided to do just what they said - we didn't like it, so we left.

Park Tower Apts is the most well run, cleanest apartment complex in the Bay Area. The on site…read moremanager, Zurich, really cares about the cleanliness and safety of the complex. The new owners have upgraded the buildings and common area to make it an even more attractive place to call home. A+!!

Great quite community, very nice apartment, responsive and helpful management, all good.read more

It looks nice outside but after moving in no one will help you, I've only seen the office open on…read moreweekends sometimes. The landlady Laurie will ignore you and is extremely rude, you will never get any help if you have maintenance problems. The only good thing is pets are allowed. The rent price seems okay at first but literally every year they raise the rent by at least $200!! There's not even an area to load groceries or you will get towed from your own apartment, and now people park in other people's place so even your assigned parking isn't "reserved" and you have to park on the street and risk getting broken into.

I really enjoy living here Manager is super nice and…read moreaccommodating Property is very clean and quiet I feel safe also

Jazmine and the other staff at the location were extremely hospitable and knowledgeable. The…read morecomplex is quiet and beautifully manicured! What a gem!

We toured the place and wanted to apply for this place but they kept making the process extra hard…read more They weren't willing to work with us AT ALL! At the end we decided not to apply here because why would we move to a place that definitely doesn't wants us there and that's managed by someone who's not nice at all. Do better.

Stay away from this place. Manager Stacey is now doling out expired registration tags on big orange…read morepaper taped on peoples cars, but selectively if your registration has expired, if she doesn't like you. If she likes you & you kiss her ..... she'll give you a pass as she has with several residents, except a couple people got orange tags despite one car being parked there for several years now all of a sudden it's an issue. They also didn't do a proper home inspection last time so have to complain to the Housing Authority of Alameda County, along with harassment over my cars being damaged 3 times by their landscaping company Medallion they hire to do the landscaping. I asked very nicely to not do any landscaping work near the carports where my 2 cars are & I got told to move my cars to the street if I don't like it, like I have time every week to just take my 2 cars to the street. I was also told just move out of my house to somewhere else if I don't like it. HACA has been contacted & is going to look into it asap they said! Who says these types of things to residents! Lissette is much nicer & should be the mgr. Stacey can't do her job properly & picks & chooses who she's going to be nice to, like we're all kids on a playground or something! She wont even address you if you walk past if you complain about anything they disagree with! Beware of speeders in the driveways going 40 to even 50 mph sometimes. Have asked at least 5 or 6 times to have people slow down or start issuing formal warnings. All they do is "reminders not to speed". I've almost been hit 4 times! The mgmt even complained about kids playing on a small grassy area as it's about the only area for kids to play! Just stay away from this place for your peace of mind! We're moving soon anyway, thank god!!

I live here for about 4.5 years and loved it. My apartment had a wonderful view, a great sunset…read moreview point. The staff is friendly and responsive. You can tell they really try to keep a safe and comfortable complex. The trees are beautiful and it is always quiet around the complex. A great location, right off 580 and close to 880, also right around the corner from Trader Joe's and Safeway. If you're looking for an affordable, quiet place, I would definitely recommend Kelly Green.

Lived here for 3 years and enjoyed my whole time here. From when we started our time here, all the…read moreway up until we left Kelly Green Apartments, it was a great experience. Our unit was homely and the surroundings were peaceful and quiet. Also, my experience with Christy, despite other reviews, was great. Professional and caring, she was proactive in her communication when we needed to be aware of things and also took care of our cats (by giving them treats and petting them) when they were roaming around. 5/5 stars Would definitely stay here again if I could.

Management is really bad, doors are broken, no comms or response when emailing or calling about…read morework order or issues, lost packages.

Front desk people try their best but management is horrible, no response…read more Moved in August 2025. Parking door for garage hasn't worked since ($100/month parking), management says its a vendor issue, takes time plus the stairwell pedestrian entrance door to garage does not fully close or lock, allowing homeless inside easily. (Saying that here to see if they fix it soon or not.) Seen multiple homeless inside doing drugs / broken glass etc. They have security guards sometimes but not 24/7. Bad response from management or maintenance, have to call directly or go down to office in person to get maintenance requests looked at. Stained carpets everywhere in hallways. Gym has had broken equipment and multiple work orders do not fix it. High mandatory utility costs ($250+ monthly) given its not fully rented out and charge per unit, my trash + valet bill alone was $140/month and water for common area charge was almost as much as personal water usage. There has been major leaks and flooding issues last few months so no working gym or coworking space but no refund in rent because of it and we will likely have to pay the bill for the water. Package room is a mess and lost many packages after living here for only 6 months, ask to see it on a tour. Ask for more free rent credit if you do move here. The owner is Greystar who has 1 star on better business bureau reviews out of 550+ reviews. Maybe posting a review will make them do changes but doubtful given other 1 star reviews.