Everyone in town was eager to help. Lyn at the Summer Activity Center was very helpful in arranging…read moreour Jeep Experience up the mountain. Our guide JB was very knowledgeable, personable, and an expert driver. There was a slight issue with our time slot as a large party came in a day early during our time slot, but the activity center went above and beyond to compensate us and offered us an alternate, private tour later in the day. We were also offered a free round of mini golf when we got back. JB stopped along the way to take our pictures. Turns out he is a well known/established ski instructor in town. I would definitely recommend Beaver Creek and their staff!

One of my favorite places to ski at! Big mountain, great views, and epic runs. There is good…read moreterrain for all levels

On my recent trip to Colorado I stopped by the Beaver Creek Nordic Sports Center to rent some…read moresnowshoe gear for the day. I've rented gear from this location many times before, and it's always been a pleasant experience, but I felt like my recent visit was less than enjoyable. Laurie assisted us, and when I opened the door to the shop she told us to wait outside, she was on the telephone at the time, and it appears that she was the only one in the shop. So we waited outside, and a couple minutes later she comes out and asks us what we need, she seemed a bit frazzled at the time. We let her know that we're here to rent gear for the day. While sitting outside she has us fill out the paperwork and she brings some hiking shoes for us to try on. Once we tried on boots that fit, she asked for our credit cards, and took them back inside the shop to ring us out. It seemed to be taking a little long, so I thought it might be a good idea to check and see what was going on. When I opened the door to the shop she tells me that my credit card is being declined, and I thought that was strange because I just used it to get a cup of coffee within the last 30 mins and it was working fine at that time. I started to approach the counter because I noticed they have a credit card machine with the chip reader and perhaps she needed to insert my card in there for it to work, and once I do that she puts her hand up and tells me "can you just stand over there". She then walks to the front of the counter and my credit card works when she inserts the chip. After that she comes outside to give us our receipts and says we're good to go, and then I ask her to please explain how to put on the snowshoe gear because my mom has never done this before. She did explain the gear and made sure our poles were at the correct height after I asked her to, however as soon as someone else walked up to the shop, she was quickly walking away and I had to raise my voice and say "Wait a second, we would like to use the restroom before we get on the lift can you please give us the code?" The entire interaction with Laurie was very strange. Usually they would give you a map and share their recommendations of where to hike depending on your skills level. I'm not sure if this was stopped due to COVID-19 protocols or if she just forgot to do it. She seemed a bit rushed or perhaps she wants to limit customer interaction as much as possible due to the COVID-19 situation, but whatever the reason I didn't feel like it was good customer service. I've gone on multiple tours and rented gear in the past, and it's always been great. I understand that with the COVID-19 situation some changes needed to be made (i.e. trying on gear outside, leaving your shoes in bins outside), but if an employee is so fearful of what's going on that they come across with an attitude, perhaps they shouldn't be in a customer facing role, there has to be a happy medium. I wish the best for this shop, but definitely feel like they would benefit from having more of a friendly and warm approach, providing excellent customer service at a distance if they want those customers returning. Without customers there will not be a Nordic Center in Beaver Creek, and that would be a real shame because McCoy Park is such a lovely place to explore.

BC Nordic Center does tours and rentals for Mc Coy Park in Beaver Creek, but don't bother! McCoy…read moreused to be a wonderful place with miles and miles of trails dedicated to snowshoing and cross country skiing. But they've changed policies and now you will be competing with downhill skiers and snowboarders for the trails. Serenity and the mystic experience of the mountains is gone! The Nordic Center charges significantly more for the lift ticket up to McCoy, and the experience is so diminished! The people at the Nordic Center are nice enough, but don't bother with tours here or trying to enjoy McCoy if you want to snowshoe or cross country unless you like paying top dollar for not much.

Perfect experience for a pre- Christmas family ski vacation. Lift lines where always low at…read moreArrowhead--very different from the rest of the beaver creek resort. Condo was right at the lifts and the crowds where pretty low-( I'm sure not everyone skis until the lifts close). It seemed that other vacationers where on the older; more established with children. This is a jewel in the Colorado ski scene! We will have a hard time staying anywhere else in the future. In the past we had stayed in vail village.

Arrowhead is a great spot for family skiing. It is less crowded than the other bases in the Vail…read moreValley, meaning it has been a relatively quick process to get rentals if you need them, along with tickets, and the lift lines have never been that long. You won't find many black diamond runs here, but it is great skiing, and you can ski over to Bachelors Gulch and Beaver Creek as well, so you have a lot of variety available. Staying in the condos at Arrowhead means walking to the lift, which can't be beat!

My wife and I stopped off here at Vail mountain today 8.11.2025 to purchase our 7th consecutive…read moreyear of Military epic season passes. We also learned that these passes are good during the summer which I had never known previously. So we took the gondola up the mountain and hiked the meadow loop which was a pleasant two mile easy/leisurely hike. The hike was very enjoyable we may have seen a total of 5 people the entire time. And we encountered some gorgeous scenery from high alpine meadows with tons of alpine wildflowers, stunning views of the mountains, and the trail meandered through the forest. The air was crisp and refreshing and I enjoyed the beautiful chirps of the mountain song birds as well as the lovely sounds of the crickets. This hike really made my day! This hike was a nice reset!! I highly recommend it!!

They will sale epic tickets and promise you buddy passes. However it's false. I won't be spending…read moremy Ski vacation in Vail. There are plenty of better places.

The location is great in terms of Beavercreek. It's right off the river near the downtown…read moreBeavercreek area and within walking distance to several hiking trails leading up to the top of the mountain. There were at least four restaurants, one gelato spot, and two coffee shops within walking proximity. I paid $50 for valet, but no one picked the car up until after I left it there and upon checkout, I had to walk to get my car in the garage, which I thought was a little bit weird for paying the valet fee. They should just say it is $50 for "parking" versus "valet." My bed was comfortable. The room had a little kitchen: a coffee maker, glasses, plates, cups, flatware, a little fridge and a microwave. There was a fireplace. I had a tub and a nice vanity to sit at to get ready. I could open the windows to let outside air in, which was lovely. Front desk staff were kind. They actually texted me before arrival to see if there's anything I wanted in my room, which was appreciated and kind.

Fernando the event planner is AMAZING!! He worked with us to plan a rehearsal dinner, welcome…read moreparty, wedding guest room reservations, after wedding breakfast, bride/groomsmen breakfast & lunches, everything was PERFECT and exactly as we requested. All the staff from the valets, front desk, bartenders & servers - everyone we came into contact with was so friendly, helpful & went above & beyond.

I plan a lot of meetings. In fact, I plan a lot of meetings that I never attend at places I've…read morenever seen, but I manage to muddle through and pull together events that leave people talking about them for months. I couldn't do this without the help of some great resorts that are managed by great people. The past few days, Elkhorn Lodge, hosted several of my ever-picky coworkers for an off site. Each and every person told me how much they liked Elkhorn Lodge - the accommodations and furnishings were top-notch, the hot tubs were roomy and clean, the gym had everything they needed, and even the ski lift was super-close to their condos. I had worked pretty closely with the manager to get the correct A/V and food set up for the conference room, and even that went off perfectly, thanks to my obsessive checking and re-checking. Thanks, Elkhorn Lodge! Maybe some day I'll get a chance to visit, but I am coming without my colleagues or I won't get any peace at all.

Once again, we had a wonderful experience at the Elkhorn. The facilities are very well kept, the…read moreunit was very spacious and beautifully decorated. It had all he necessary essentials and much more. As always, the staff was more than helpful and went out of their way to make out trip a memorable one.

There are definitely a few pros and cons to this place, so hopefully it'll help you make a decision…read morefor yourself as if this place is right for you - Pros: Location - if you are here to ski or want a great central location to get anywhere you need to go, it's perfect! Walking, bus ride or driving... no more than 15 mins Clean - the place was spotless the moment we entered the room, and about every 2 days we had everything replaced in the room. The hotel also was very clean. Hospitality - everyone was soooo nice! It honestly seemed like a Colorado thing but I was impressed. Con: Dated - the resort is dated for sure but you can tell there are upgrades happening over time. Bathroom was redone for sure. There does need to be a bit of tender love and care for some of the appliances and decor but it was still insanely comfortable. While there may have been more things that were either a pro or con, these were what stood out the most. There's a lot of pricey, new and upscale locations all around Avon, but to be honest during my first stay in Colorado, this was perfect for my family. I had no complaints from the kids, and very little from the adults. As a reviewer, I sometimes have a hard time reading reviews. It's also difficult to say read mine, but I truly believe you have to try it for yourself:

One look at the room and we left. No AC in the bedroom. Unit had an AC but nowhere near the…read morebedroom. Bedroom was way too warm. Found a hotel built after 1970 with proper amenities.

Had lunch here recently while visiting a friend. It was a gloomy rainy day, so it felt especially…read morecozy and inviting. We shared the cheeseburger egg rolls and the poke bowl. Perfect amount of food to share between two people. The waitress was friendly and attentive. Because it was off season, we didn't have to pay to park that day. Enjoyable lunch!

Disappointing experience for a romantic getaway I want to be…read morevery clear from the outset: the staff at the Ritz-Carlton Beaver Creek were absolutely fantastic. They were warm, welcoming, professional, and genuinely tried their best throughout our stay. My disappointment is not with the people working at the hotel--it is with the management, planning, communication, and overall operation of the property. My wife and I booked this stay specifically for a romantic break. I have been traveling extensively, and we were really looking forward to some quiet time together. Unfortunately, we were not informed when booking that there would be a large wedding taking place at the property during our stay. When we raised this concern, we were told that the hotel could not tell us that a wedding was taking place because of privacy considerations. I found that explanation difficult to understand. We weren't asking for the names of the couple, details about the wedding, or any private information whatsoever. Simply letting guests know that a large wedding or private event would be taking place at the resort is basic information about the environment they should expect during their stay, not a breach of anyone's privacy. The wedding itself was clearly a high-energy event, and while I have absolutely nothing against weddings or people celebrating, the atmosphere was completely at odds with the quiet, romantic getaway we were expecting. Had we known in advance, we simply would have chosen somewhere else. More importantly, the impact went beyond the atmosphere. The hotel appeared to be operationally overwhelmed by the event. There simply did not seem to be enough staffing or inventory available to adequately serve the other guests staying at the hotel. At around 10 p.m., we attempted to order room service. We were told that the only option available was a Caesar salad without protein because multiple other menu items had sold out. This wasn't an isolated case of one particular item being unavailable--it seemed that multiple menu options and ingredients were no longer available. We experienced something similar at the Japanese restaurant. Again, the service from the staff was fantastic. They were doing everything they could, but effective inventory management should be a fundamental part of operating a property at this level. If a hotel is expecting a significant increase in occupancy and demand because of a major event, it should be anticipating that demand and ensuring it has sufficient stock to deliver the experiences and menu choices it is advertising. The staff were not the problem. The operational planning was. We did raise our concerns during the stay, and unfortunately, at one point the conversation seemed to shift toward the fact that our reservation had been made using Marriott Bonvoy points. I found that particularly disappointing. How a guest has paid for their room should not determine the quality of experience they receive. I am a long-standing member of the Marriott ecosystem, and one of the reasons people consistently choose to stay within a hotel group is the expectation that loyalty will provide a consistent experience across the brand. Whether a stay is paid for with cash, points, or a combination of the two, the guest is still occupying the same room and should receive the same standard of hospitality. In this instance, I simply did not feel that the value proposition of being a loyal Marriott guest was reflected in our experience. At some point, management needs to decide what this property wants to be. If it is going to operate as a major wedding and events destination, that can certainly make sense from a revenue perspective. But if that is the strategy, the hotel needs to ensure it has the staffing, inventory, communication, and operational capacity to continue providing an exceptional experience to the other guests staying at the property. Right now, it feels like the property is trying to do both, but the experience for non-event guests can suffer significantly as a result. The biggest disappointment was for my wife. We booked this as a chance to reconnect and have a quiet, romantic break after a period when I have been traveling extensively. Instead, the overall experience left her genuinely let down. To be absolutely clear: this is not a criticism of the staff. They were lovely, fantastic, and did everything they could. This is a criticism of management and the operational decisions surrounding the event. If you are looking for a romantic couples' getaway, I would strongly recommend considering an alternative property in the Beaver Creek/Vail area. If you are looking for a wedding venue, however, this may be a very different story. For us, unfortunately, it was a two-star experience and a significant disappointment given what we expected from a Ritz-Carlton.

We had an outstanding stay at the Westin! First off, the staff is incredibly friendly and attentive…read moreto every detail, making us feel welcome from the moment we arrived. The pool area is spectacular, offering breathtaking views of the mountains and the Eagle River. It's the perfect place to relax and take in the beauty of Colorado. The rooms are excellent and thoughtfully designed. Having an in-room ice machine, coffee maker, microwave, and sink made our stay even more comfortable and convenient. I would highly recommend this hotel to anyone looking for a great Colorado getaway. Between the amazing amenities, stunning scenery, and exceptional service, the Westin delivers a first-class experience.

We were recently married at Beaver Creek and we used the Westin Riverfront Resort and Spa as our…read morebase of operations. All of our guests stayed here and everyone raved about the quality of accommodation, the attentiveness of service, superb amenities, exceptional on-premise dining, and the delight of ski-in / ski-out at a world-class mountain. The rooms here are very well appointed and the staff ensures that every possible need is attended to. From the crew at the valet station, the concierge desk (who host daily après ski hot chocolate and fresh-baked cookie parties!), the housekeeping team, the ski valets, the spa attendants, and all of the wonderful F&B folks, the service here is impeccable. The hotel amenities include an elegant spa, well-equipped gym, pilates and yoga studios, heated salt water pool, and three infinity hot tubs that are perfect for après ski soaking. Of particular note, the Westin has updated its Ski Valet shop which offers faultless service for those availing themselves of the Beaver Creek Ski resort. The valets bring your skis to the Gondola which is right outside the door! The lobby bar, the Lookout Bar, and the Stoke and Rye served our guests with superbly crafted food and drink. It should be mentioned that Chef Richard Sandoval is leaving so Stoke & Rye is being repurposed into an Italian eatery under the guidance of a new Chef - we look forward to experiencing this new venue. We held an arrival dinner for our guests in a private space - the Osprey Room - and the food, drink, and ambiance were exceptional. The room was cozy yet spacious and created a warm, welcoming environment for our guests who traveled from all three coasts. We want to make particular mention of our hostess, Sonja Eichenberger. Sonja managed every aspect of our affair, ensuring every dimension of a large party was attended to the last detail. Sonja listened to the Bride's comments and discerned solutions that were both creative and thoughtful. We had several dignitaries in our party - two Senators, a US Attorney, and a Fox News commentator - and Sonja saw to it that consideration was made for both their privacy and security. Much of the success of our special event rests with Sonja. The Westin Riverfront Resort & Spa at Avon is an exquisitely fashionable property but it is the staff that makes the experience special. Thank you Sonja for making our week at the Westin a lifelong memory!

We had a wonderful stay at the Wyndham in Avon. The 2-bedroom was spacious, clean and well stocked…read more The location was great for enjoying activities at Beaver Creek. The free buses from the hotel to Beaver Creek made it easy to commute. The price was good for how much space you get compared to other hotels in the area. The front desk staff were awesome! They were kind, helpful, accommodating. We were a little concerned that there was only valet parking, but the valet service was great and we were easily able to access our vehicle whenever we wanted. We would definitely stay here again.

I've been a Worldmark owner for many years! We've stayed a many resorts. This was the most…read more"average" resort from the Worldmark collection so far!!! They say that all rooms are "presidential", however, they just seem to be larger in size with fancier soaps, dishes and silverware. Really no seasons ir anything and no other amenities. Just because you have fancy silverware, plates, cups, and pots and pans does not make this a high end location. Being In the center of town is convenient, however, if you've been to a Worldmark location, you know most resorts are on the outskirts of town." as a sidenote, be prepared to spend a fortune when parking your vehicle. There's no other locations to park other than the resort itself and it's valet only..... an hefty $45 a day.... And then the valets have signs out for tips.... Of course. While there is no pool or outdoor activities, they do try to have events in the owners lounge, or snacks in the lobby. Again, more of an average type of event. Considering this is a "presidential" room location. You would expect more. For the most part, stuff was very nice. They all seem to be well informed of the area, and always had a smile on their face.