On my recent trip to Colorado I stopped by the Beaver Creek Nordic Sports Center to rent some…read moresnowshoe gear for the day. I've rented gear from this location many times before, and it's always been a pleasant experience, but I felt like my recent visit was less than enjoyable. Laurie assisted us, and when I opened the door to the shop she told us to wait outside, she was on the telephone at the time, and it appears that she was the only one in the shop. So we waited outside, and a couple minutes later she comes out and asks us what we need, she seemed a bit frazzled at the time. We let her know that we're here to rent gear for the day. While sitting outside she has us fill out the paperwork and she brings some hiking shoes for us to try on. Once we tried on boots that fit, she asked for our credit cards, and took them back inside the shop to ring us out. It seemed to be taking a little long, so I thought it might be a good idea to check and see what was going on. When I opened the door to the shop she tells me that my credit card is being declined, and I thought that was strange because I just used it to get a cup of coffee within the last 30 mins and it was working fine at that time. I started to approach the counter because I noticed they have a credit card machine with the chip reader and perhaps she needed to insert my card in there for it to work, and once I do that she puts her hand up and tells me "can you just stand over there". She then walks to the front of the counter and my credit card works when she inserts the chip. After that she comes outside to give us our receipts and says we're good to go, and then I ask her to please explain how to put on the snowshoe gear because my mom has never done this before. She did explain the gear and made sure our poles were at the correct height after I asked her to, however as soon as someone else walked up to the shop, she was quickly walking away and I had to raise my voice and say "Wait a second, we would like to use the restroom before we get on the lift can you please give us the code?" The entire interaction with Laurie was very strange. Usually they would give you a map and share their recommendations of where to hike depending on your skills level. I'm not sure if this was stopped due to COVID-19 protocols or if she just forgot to do it. She seemed a bit rushed or perhaps she wants to limit customer interaction as much as possible due to the COVID-19 situation, but whatever the reason I didn't feel like it was good customer service. I've gone on multiple tours and rented gear in the past, and it's always been great. I understand that with the COVID-19 situation some changes needed to be made (i.e. trying on gear outside, leaving your shoes in bins outside), but if an employee is so fearful of what's going on that they come across with an attitude, perhaps they shouldn't be in a customer facing role, there has to be a happy medium. I wish the best for this shop, but definitely feel like they would benefit from having more of a friendly and warm approach, providing excellent customer service at a distance if they want those customers returning. Without customers there will not be a Nordic Center in Beaver Creek, and that would be a real shame because McCoy Park is such a lovely place to explore.

BC Nordic Center does tours and rentals for Mc Coy Park in Beaver Creek, but don't bother! McCoy…read moreused to be a wonderful place with miles and miles of trails dedicated to snowshoing and cross country skiing. But they've changed policies and now you will be competing with downhill skiers and snowboarders for the trails. Serenity and the mystic experience of the mountains is gone! The Nordic Center charges significantly more for the lift ticket up to McCoy, and the experience is so diminished! The people at the Nordic Center are nice enough, but don't bother with tours here or trying to enjoy McCoy if you want to snowshoe or cross country unless you like paying top dollar for not much.

Perfect experience for a pre- Christmas family ski vacation. Lift lines where always low at…read moreArrowhead--very different from the rest of the beaver creek resort. Condo was right at the lifts and the crowds where pretty low-( I'm sure not everyone skis until the lifts close). It seemed that other vacationers where on the older; more established with children. This is a jewel in the Colorado ski scene! We will have a hard time staying anywhere else in the future. In the past we had stayed in vail village.

Arrowhead is a great spot for family skiing. It is less crowded than the other bases in the Vail…read moreValley, meaning it has been a relatively quick process to get rentals if you need them, along with tickets, and the lift lines have never been that long. You won't find many black diamond runs here, but it is great skiing, and you can ski over to Bachelors Gulch and Beaver Creek as well, so you have a lot of variety available. Staying in the condos at Arrowhead means walking to the lift, which can't be beat!

My wife and I stopped off here at Vail mountain today 8.11.2025 to purchase our 7th consecutive…read moreyear of Military epic season passes. We also learned that these passes are good during the summer which I had never known previously. So we took the gondola up the mountain and hiked the meadow loop which was a pleasant two mile easy/leisurely hike. The hike was very enjoyable we may have seen a total of 5 people the entire time. And we encountered some gorgeous scenery from high alpine meadows with tons of alpine wildflowers, stunning views of the mountains, and the trail meandered through the forest. The air was crisp and refreshing and I enjoyed the beautiful chirps of the mountain song birds as well as the lovely sounds of the crickets. This hike really made my day! This hike was a nice reset!! I highly recommend it!!

They will sale epic tickets and promise you buddy passes. However it's false. I won't be spending…read moremy Ski vacation in Vail. There are plenty of better places.

Beaver Creek Lodge is a 1st Class Mountainside Resort, with Service & Luxury 2nd to none. It is…read morehome to the exciting new Restaurant "Revolution." Upon arrival, I was given a Private Orientation to the amenities in BC Village & the Lodge. I stayed in a King Suite with a spacious Living Room, Fireplace, Kitchenette, Large BR, Daily Maid Service, & a Valley View. The 6-Floor building is made up of Retail Shops, 68 Elegant Suites, Pool & Hot Tub ~ & the inner Atrium is cleverly fashioned into a stunning Art Gallery. You must see the metal climbers! All the Buses & Vans that come to Beaver Creek stop outside this building. Could not be any more convenient. Highly Recommended.

The location is great in terms of Beavercreek. It's right off the river near the downtown…read moreBeavercreek area and within walking distance to several hiking trails leading up to the top of the mountain. There were at least four restaurants, one gelato spot, and two coffee shops within walking proximity. I paid $50 for valet, but no one picked the car up until after I left it there and upon checkout, I had to walk to get my car in the garage, which I thought was a little bit weird for paying the valet fee. They should just say it is $50 for "parking" versus "valet." My bed was comfortable. The room had a little kitchen: a coffee maker, glasses, plates, cups, flatware, a little fridge and a microwave. There was a fireplace. I had a tub and a nice vanity to sit at to get ready. I could open the windows to let outside air in, which was lovely. Front desk staff were kind. They actually texted me before arrival to see if there's anything I wanted in my room, which was appreciated and kind.

I plan a lot of meetings. In fact, I plan a lot of meetings that I never attend at places I've…read morenever seen, but I manage to muddle through and pull together events that leave people talking about them for months. I couldn't do this without the help of some great resorts that are managed by great people. The past few days, Elkhorn Lodge, hosted several of my ever-picky coworkers for an off site. Each and every person told me how much they liked Elkhorn Lodge - the accommodations and furnishings were top-notch, the hot tubs were roomy and clean, the gym had everything they needed, and even the ski lift was super-close to their condos. I had worked pretty closely with the manager to get the correct A/V and food set up for the conference room, and even that went off perfectly, thanks to my obsessive checking and re-checking. Thanks, Elkhorn Lodge! Maybe some day I'll get a chance to visit, but I am coming without my colleagues or I won't get any peace at all.

Once again, we had a wonderful experience at the Elkhorn. The facilities are very well kept, the…read moreunit was very spacious and beautifully decorated. It had all he necessary essentials and much more. As always, the staff was more than helpful and went out of their way to make out trip a memorable one.

Is it ultra modern and super luxe: no. Is it exactly what we needed- heck yeah it was!!…read more It was clean, the right temperature, located in an area where we could walk to places. The pool was warm. There are at least 3 hot tubs we found. Stairs are a thing. It's like MC Escher had a fever dream. You can totally get around by elevator alone - but it's almost like you are missing out on part of the fun if don't try to use them.

Terrible customer service. I booked a reservation for my boss and called the front desk to verify…read morethey would be able to park the trailer that they transport their artwork in. And also park their car. The front desk assured me that was correct. Because of that I booked a second reservation for a month later and this time I put a note in the reservation Stayed in the need for parking for both the trailer in the truck. I got a call back at Park in the trailer and leave it there without being attached to the car for any period at all is unacceptable. And not allowed. What horrible customer service. They should educate their front desk people better to give out correct information. This would've been a disaster if my boss had shown up and they weren't allowed to unhitch the trailer. Not only that but the gal who called me and left a very unpleasant message. I can see why it only has two stars.

Cannot comment on lodging as I did not stay here, but this is a great place to hang out in after a…read morelong day in the slopes. Good food (obvi very (very) pricey) and a good vibe. Clean, public bathrooms are available here, too

This place is like stepping into a movie set. It is beyond picturesque and every area is insta…read moreworthy. I stayed with my family in their larger unit options and it was just fabulous. The staff was incredibly accommodating and the amenties made it that much better. From the pool to the gym to the amazing views--there really wasn't anything to complain about. The stay comes with a cost that really can't be ignored, but for a celebration, this place was worth it.

We had an outstanding stay at the Westin! First off, the staff is incredibly friendly and attentive…read moreto every detail, making us feel welcome from the moment we arrived. The pool area is spectacular, offering breathtaking views of the mountains and the Eagle River. It's the perfect place to relax and take in the beauty of Colorado. The rooms are excellent and thoughtfully designed. Having an in-room ice machine, coffee maker, microwave, and sink made our stay even more comfortable and convenient. I would highly recommend this hotel to anyone looking for a great Colorado getaway. Between the amazing amenities, stunning scenery, and exceptional service, the Westin delivers a first-class experience.

We were recently married at Beaver Creek and we used the Westin Riverfront Resort and Spa as our…read morebase of operations. All of our guests stayed here and everyone raved about the quality of accommodation, the attentiveness of service, superb amenities, exceptional on-premise dining, and the delight of ski-in / ski-out at a world-class mountain. The rooms here are very well appointed and the staff ensures that every possible need is attended to. From the crew at the valet station, the concierge desk (who host daily après ski hot chocolate and fresh-baked cookie parties!), the housekeeping team, the ski valets, the spa attendants, and all of the wonderful F&B folks, the service here is impeccable. The hotel amenities include an elegant spa, well-equipped gym, pilates and yoga studios, heated salt water pool, and three infinity hot tubs that are perfect for après ski soaking. Of particular note, the Westin has updated its Ski Valet shop which offers faultless service for those availing themselves of the Beaver Creek Ski resort. The valets bring your skis to the Gondola which is right outside the door! The lobby bar, the Lookout Bar, and the Stoke and Rye served our guests with superbly crafted food and drink. It should be mentioned that Chef Richard Sandoval is leaving so Stoke & Rye is being repurposed into an Italian eatery under the guidance of a new Chef - we look forward to experiencing this new venue. We held an arrival dinner for our guests in a private space - the Osprey Room - and the food, drink, and ambiance were exceptional. The room was cozy yet spacious and created a warm, welcoming environment for our guests who traveled from all three coasts. We want to make particular mention of our hostess, Sonja Eichenberger. Sonja managed every aspect of our affair, ensuring every dimension of a large party was attended to the last detail. Sonja listened to the Bride's comments and discerned solutions that were both creative and thoughtful. We had several dignitaries in our party - two Senators, a US Attorney, and a Fox News commentator - and Sonja saw to it that consideration was made for both their privacy and security. Much of the success of our special event rests with Sonja. The Westin Riverfront Resort & Spa at Avon is an exquisitely fashionable property but it is the staff that makes the experience special. Thank you Sonja for making our week at the Westin a lifelong memory!

Had a great weekend in Vail right before peak season. Below includes the great, good and not so ok…read moreparts of our stay. GREAT: Small events like s'mores are set up by the hotel. There's fresh apple cider and coffee in the lobby at night. The rooms are clean, beautiful and super spacious. This is a great location within walking distance to multiple restaurants. The washer/dryer in units are a great add. Having a ski check is an awesome option but we didn't take advantage of it. You're set up with coffee, tea and some soap for the dishwasher and washing machine. Fabulous shower, plenty of linens. The fireplace is an awesome touch. The staff will provide a humidifier on request. Good: the valet team gets an 7/10. They mostly accomplished getting my car to me when I needed it. They were pleasant for the most part. Not a lot of them offered to assist me with my bags. My valet call got "missed" or forgotten the day we left. NOT so ok: 1) Surprise valet cost:After everything was pre-paid. We were notified that if we were bringing a car, it would be a mandatory $45/day/car cost. When booking through Booking.com it wasn't clear, but there might be some notes on the website. 2) Unclear on housekeeping : After the first night I was expecting the beds to be turned. I asked the front desk and a young woman politely explained that housekeeping was additional cost per day unless you were staying for over 7-Days. This was fine but would have been nicer to know in advance. 3) Poor communication : We requested late checkout at 9am the day of our departure. It was confirmed by the Manager that we were good to check out at 11 instead of 10. At 10:01 our room received a call. At 10:05 we had someone knocking at our door. At 10:20 we had a maintenance person at our door. We called to the front desk to ask the to stop sending individuals and we were working on leaving. The manager was extremely apologetic and made sure we were comfortable leaving. David is the only reason this review gets a 3 star review instead of 1. Very kind and understanding. In short it is definitely worth the stay but just be prepared for some weird one offs and hope that you don't get kicked out right at 10am. I would stay here again since the space was so beautiful and comfortable.

I've been a Worldmark owner for many years! We've stayed a many resorts. This was the most…read more"average" resort from the Worldmark collection so far!!! They say that all rooms are "presidential", however, they just seem to be larger in size with fancier soaps, dishes and silverware. Really no seasons ir anything and no other amenities. Just because you have fancy silverware, plates, cups, and pots and pans does not make this a high end location. Being In the center of town is convenient, however, if you've been to a Worldmark location, you know most resorts are on the outskirts of town." as a sidenote, be prepared to spend a fortune when parking your vehicle. There's no other locations to park other than the resort itself and it's valet only..... an hefty $45 a day.... And then the valets have signs out for tips.... Of course. While there is no pool or outdoor activities, they do try to have events in the owners lounge, or snacks in the lobby. Again, more of an average type of event. Considering this is a "presidential" room location. You would expect more. For the most part, stuff was very nice. They all seem to be well informed of the area, and always had a smile on their face.

Master-planned to host World Ski Championships & to provide diversity of terrain for 1st-timers /…read morecasual cruisers / mogul fanatics / powder cruisers / World's most energy-efficient snowmaking capability encompasses 705 acres (1,815 total) of terrain & creates dryer longer-lasting snow. Gold Medal grooming ensures luxurious snow conditions with soft corduroy trails. Enjoy the warm Gondolas! 11 high-speed quad chairlifts + 12 more. The Beaver Creek ski experience is unparalled.