On my recent trip to Colorado I stopped by the Beaver Creek Nordic Sports Center to rent some…read moresnowshoe gear for the day. I've rented gear from this location many times before, and it's always been a pleasant experience, but I felt like my recent visit was less than enjoyable. Laurie assisted us, and when I opened the door to the shop she told us to wait outside, she was on the telephone at the time, and it appears that she was the only one in the shop. So we waited outside, and a couple minutes later she comes out and asks us what we need, she seemed a bit frazzled at the time. We let her know that we're here to rent gear for the day. While sitting outside she has us fill out the paperwork and she brings some hiking shoes for us to try on. Once we tried on boots that fit, she asked for our credit cards, and took them back inside the shop to ring us out. It seemed to be taking a little long, so I thought it might be a good idea to check and see what was going on. When I opened the door to the shop she tells me that my credit card is being declined, and I thought that was strange because I just used it to get a cup of coffee within the last 30 mins and it was working fine at that time. I started to approach the counter because I noticed they have a credit card machine with the chip reader and perhaps she needed to insert my card in there for it to work, and once I do that she puts her hand up and tells me "can you just stand over there". She then walks to the front of the counter and my credit card works when she inserts the chip. After that she comes outside to give us our receipts and says we're good to go, and then I ask her to please explain how to put on the snowshoe gear because my mom has never done this before. She did explain the gear and made sure our poles were at the correct height after I asked her to, however as soon as someone else walked up to the shop, she was quickly walking away and I had to raise my voice and say "Wait a second, we would like to use the restroom before we get on the lift can you please give us the code?" The entire interaction with Laurie was very strange. Usually they would give you a map and share their recommendations of where to hike depending on your skills level. I'm not sure if this was stopped due to COVID-19 protocols or if she just forgot to do it. She seemed a bit rushed or perhaps she wants to limit customer interaction as much as possible due to the COVID-19 situation, but whatever the reason I didn't feel like it was good customer service. I've gone on multiple tours and rented gear in the past, and it's always been great. I understand that with the COVID-19 situation some changes needed to be made (i.e. trying on gear outside, leaving your shoes in bins outside), but if an employee is so fearful of what's going on that they come across with an attitude, perhaps they shouldn't be in a customer facing role, there has to be a happy medium. I wish the best for this shop, but definitely feel like they would benefit from having more of a friendly and warm approach, providing excellent customer service at a distance if they want those customers returning. Without customers there will not be a Nordic Center in Beaver Creek, and that would be a real shame because McCoy Park is such a lovely place to explore.

BC Nordic Center does tours and rentals for Mc Coy Park in Beaver Creek, but don't bother! McCoy…read moreused to be a wonderful place with miles and miles of trails dedicated to snowshoing and cross country skiing. But they've changed policies and now you will be competing with downhill skiers and snowboarders for the trails. Serenity and the mystic experience of the mountains is gone! The Nordic Center charges significantly more for the lift ticket up to McCoy, and the experience is so diminished! The people at the Nordic Center are nice enough, but don't bother with tours here or trying to enjoy McCoy if you want to snowshoe or cross country unless you like paying top dollar for not much.

Perfect experience for a pre- Christmas family ski vacation. Lift lines where always low at…read moreArrowhead--very different from the rest of the beaver creek resort. Condo was right at the lifts and the crowds where pretty low-( I'm sure not everyone skis until the lifts close). It seemed that other vacationers where on the older; more established with children. This is a jewel in the Colorado ski scene! We will have a hard time staying anywhere else in the future. In the past we had stayed in vail village.

Arrowhead is a great spot for family skiing. It is less crowded than the other bases in the Vail…read moreValley, meaning it has been a relatively quick process to get rentals if you need them, along with tickets, and the lift lines have never been that long. You won't find many black diamond runs here, but it is great skiing, and you can ski over to Bachelors Gulch and Beaver Creek as well, so you have a lot of variety available. Staying in the condos at Arrowhead means walking to the lift, which can't be beat!

My wife and I stopped off here at Vail mountain today 8.11.2025 to purchase our 7th consecutive…read moreyear of Military epic season passes. We also learned that these passes are good during the summer which I had never known previously. So we took the gondola up the mountain and hiked the meadow loop which was a pleasant two mile easy/leisurely hike. The hike was very enjoyable we may have seen a total of 5 people the entire time. And we encountered some gorgeous scenery from high alpine meadows with tons of alpine wildflowers, stunning views of the mountains, and the trail meandered through the forest. The air was crisp and refreshing and I enjoyed the beautiful chirps of the mountain song birds as well as the lovely sounds of the crickets. This hike really made my day! This hike was a nice reset!! I highly recommend it!!

They will sale epic tickets and promise you buddy passes. However it's false. I won't be spending…read moremy Ski vacation in Vail. There are plenty of better places.

Fernando the event planner is AMAZING!! He worked with us to plan a rehearsal dinner, welcome…read moreparty, wedding guest room reservations, after wedding breakfast, bride/groomsmen breakfast & lunches, everything was PERFECT and exactly as we requested. All the staff from the valets, front desk, bartenders & servers - everyone we came into contact with was so friendly, helpful & went above & beyond.

The location is great in terms of Beavercreek. It's right off the river near the downtown…read moreBeavercreek area and within walking distance to several hiking trails leading up to the top of the mountain. There were at least four restaurants, one gelato spot, and two coffee shops within walking proximity. I paid $50 for valet, but no one picked the car up until after I left it there and upon checkout, I had to walk to get my car in the garage, which I thought was a little bit weird for paying the valet fee. They should just say it is $50 for "parking" versus "valet." My bed was comfortable. The room had a little kitchen: a coffee maker, glasses, plates, cups, flatware, a little fridge and a microwave. There was a fireplace. I had a tub and a nice vanity to sit at to get ready. I could open the windows to let outside air in, which was lovely. Front desk staff were kind. They actually texted me before arrival to see if there's anything I wanted in my room, which was appreciated and kind.

I plan a lot of meetings. In fact, I plan a lot of meetings that I never attend at places I've…read morenever seen, but I manage to muddle through and pull together events that leave people talking about them for months. I couldn't do this without the help of some great resorts that are managed by great people. The past few days, Elkhorn Lodge, hosted several of my ever-picky coworkers for an off site. Each and every person told me how much they liked Elkhorn Lodge - the accommodations and furnishings were top-notch, the hot tubs were roomy and clean, the gym had everything they needed, and even the ski lift was super-close to their condos. I had worked pretty closely with the manager to get the correct A/V and food set up for the conference room, and even that went off perfectly, thanks to my obsessive checking and re-checking. Thanks, Elkhorn Lodge! Maybe some day I'll get a chance to visit, but I am coming without my colleagues or I won't get any peace at all.

Once again, we had a wonderful experience at the Elkhorn. The facilities are very well kept, the…read moreunit was very spacious and beautifully decorated. It had all he necessary essentials and much more. As always, the staff was more than helpful and went out of their way to make out trip a memorable one.

There are definitely a few pros and cons to this place, so hopefully it'll help you make a decision…read morefor yourself as if this place is right for you - Pros: Location - if you are here to ski or want a great central location to get anywhere you need to go, it's perfect! Walking, bus ride or driving... no more than 15 mins Clean - the place was spotless the moment we entered the room, and about every 2 days we had everything replaced in the room. The hotel also was very clean. Hospitality - everyone was soooo nice! It honestly seemed like a Colorado thing but I was impressed. Con: Dated - the resort is dated for sure but you can tell there are upgrades happening over time. Bathroom was redone for sure. There does need to be a bit of tender love and care for some of the appliances and decor but it was still insanely comfortable. While there may have been more things that were either a pro or con, these were what stood out the most. There's a lot of pricey, new and upscale locations all around Avon, but to be honest during my first stay in Colorado, this was perfect for my family. I had no complaints from the kids, and very little from the adults. As a reviewer, I sometimes have a hard time reading reviews. It's also difficult to say read mine, but I truly believe you have to try it for yourself:

One look at the room and we left. No AC in the bedroom. Unit had an AC but nowhere near the…read morebedroom. Bedroom was way too warm. Found a hotel built after 1970 with proper amenities.

Cannot comment on lodging as I did not stay here, but this is a great place to hang out in after a…read morelong day in the slopes. Good food (obvi very (very) pricey) and a good vibe. Clean, public bathrooms are available here, too

During my interaction at the front desk, Jonathan did not acknowledge me and walked away without…read moreoffering assistance. In my previous interactions, front desk staff have always acknowledged guests, even when they were busy. Because of this, I was confused as to why I was not acknowledged while I waited. I then began working with another front desk agent who was already helping me address the issue. While I was speaking with that agent, Jonathan returned and interrupted the conversation to explain the issue. At that point, I was already receiving assistance, so the interruption made the interaction feel even more confusing and disorganized. I also spoke with Madison about a hold showing on my credit card. She told me there was no hold, even though I could see the hold in my credit card app. She said she would send a message to Accounting and have someone contact me to discuss it further. Unfortunately, I never received a call or any follow-up from Madison or Accounting. Overall, the experience was frustrating because there seemed to be a lack of communication and follow-through. A simple acknowledgment from Jonathan, allowing the other agent to finish assisting me without interruption, and following up as promised regarding the credit card hold would have made the experience feel much more professional and organized.

We had an outstanding stay at the Westin! First off, the staff is incredibly friendly and attentive…read moreto every detail, making us feel welcome from the moment we arrived. The pool area is spectacular, offering breathtaking views of the mountains and the Eagle River. It's the perfect place to relax and take in the beauty of Colorado. The rooms are excellent and thoughtfully designed. Having an in-room ice machine, coffee maker, microwave, and sink made our stay even more comfortable and convenient. I would highly recommend this hotel to anyone looking for a great Colorado getaway. Between the amazing amenities, stunning scenery, and exceptional service, the Westin delivers a first-class experience.

We were recently married at Beaver Creek and we used the Westin Riverfront Resort and Spa as our…read morebase of operations. All of our guests stayed here and everyone raved about the quality of accommodation, the attentiveness of service, superb amenities, exceptional on-premise dining, and the delight of ski-in / ski-out at a world-class mountain. The rooms here are very well appointed and the staff ensures that every possible need is attended to. From the crew at the valet station, the concierge desk (who host daily après ski hot chocolate and fresh-baked cookie parties!), the housekeeping team, the ski valets, the spa attendants, and all of the wonderful F&B folks, the service here is impeccable. The hotel amenities include an elegant spa, well-equipped gym, pilates and yoga studios, heated salt water pool, and three infinity hot tubs that are perfect for après ski soaking. Of particular note, the Westin has updated its Ski Valet shop which offers faultless service for those availing themselves of the Beaver Creek Ski resort. The valets bring your skis to the Gondola which is right outside the door! The lobby bar, the Lookout Bar, and the Stoke and Rye served our guests with superbly crafted food and drink. It should be mentioned that Chef Richard Sandoval is leaving so Stoke & Rye is being repurposed into an Italian eatery under the guidance of a new Chef - we look forward to experiencing this new venue. We held an arrival dinner for our guests in a private space - the Osprey Room - and the food, drink, and ambiance were exceptional. The room was cozy yet spacious and created a warm, welcoming environment for our guests who traveled from all three coasts. We want to make particular mention of our hostess, Sonja Eichenberger. Sonja managed every aspect of our affair, ensuring every dimension of a large party was attended to the last detail. Sonja listened to the Bride's comments and discerned solutions that were both creative and thoughtful. We had several dignitaries in our party - two Senators, a US Attorney, and a Fox News commentator - and Sonja saw to it that consideration was made for both their privacy and security. Much of the success of our special event rests with Sonja. The Westin Riverfront Resort & Spa at Avon is an exquisitely fashionable property but it is the staff that makes the experience special. Thank you Sonja for making our week at the Westin a lifelong memory!

We had a wonderful stay at the Wyndham in Avon. The 2-bedroom was spacious, clean and well stocked…read more The location was great for enjoying activities at Beaver Creek. The free buses from the hotel to Beaver Creek made it easy to commute. The price was good for how much space you get compared to other hotels in the area. The front desk staff were awesome! They were kind, helpful, accommodating. We were a little concerned that there was only valet parking, but the valet service was great and we were easily able to access our vehicle whenever we wanted. We would definitely stay here again.

Had a great weekend in Vail right before peak season. Below includes the great, good and not so ok…read moreparts of our stay. GREAT: Small events like s'mores are set up by the hotel. There's fresh apple cider and coffee in the lobby at night. The rooms are clean, beautiful and super spacious. This is a great location within walking distance to multiple restaurants. The washer/dryer in units are a great add. Having a ski check is an awesome option but we didn't take advantage of it. You're set up with coffee, tea and some soap for the dishwasher and washing machine. Fabulous shower, plenty of linens. The fireplace is an awesome touch. The staff will provide a humidifier on request. Good: the valet team gets an 7/10. They mostly accomplished getting my car to me when I needed it. They were pleasant for the most part. Not a lot of them offered to assist me with my bags. My valet call got "missed" or forgotten the day we left. NOT so ok: 1) Surprise valet cost:After everything was pre-paid. We were notified that if we were bringing a car, it would be a mandatory $45/day/car cost. When booking through Booking.com it wasn't clear, but there might be some notes on the website. 2) Unclear on housekeeping : After the first night I was expecting the beds to be turned. I asked the front desk and a young woman politely explained that housekeeping was additional cost per day unless you were staying for over 7-Days. This was fine but would have been nicer to know in advance. 3) Poor communication : We requested late checkout at 9am the day of our departure. It was confirmed by the Manager that we were good to check out at 11 instead of 10. At 10:01 our room received a call. At 10:05 we had someone knocking at our door. At 10:20 we had a maintenance person at our door. We called to the front desk to ask the to stop sending individuals and we were working on leaving. The manager was extremely apologetic and made sure we were comfortable leaving. David is the only reason this review gets a 3 star review instead of 1. Very kind and understanding. In short it is definitely worth the stay but just be prepared for some weird one offs and hope that you don't get kicked out right at 10am. I would stay here again since the space was so beautiful and comfortable.

Just a beautiful Summer day, enjoying some family time out in the village…read more Perfect for lounging Little nooks for playing some ping pong and shuffleboard in the middle Trails for those who are adventurous Many stores for shoppers Some delicious restaurants and coffee shops. A little bit for everyone to enjoy a beautiful day in Colorado!

Master-planned to host World Ski Championships & to provide diversity of terrain for 1st-timers /…read morecasual cruisers / mogul fanatics / powder cruisers / World's most energy-efficient snowmaking capability encompasses 705 acres (1,815 total) of terrain & creates dryer longer-lasting snow. Gold Medal grooming ensures luxurious snow conditions with soft corduroy trails. Enjoy the warm Gondolas! 11 high-speed quad chairlifts + 12 more. The Beaver Creek ski experience is unparalled.