1. Chato's Mechanic Services

    1. Chato's Mechanic Services

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    Lafayette, IN

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    Chato's Mechanic Services

    5.0 (1 review)
    Open 8:30 am - 6:00 pm

    Services - Chato's Mechanic Services

    Auto transmission repair

    Transmission leak inspection

    Chato's Mechanic Services Photos

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    6 years ago

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    Take 5 Oil Change

    Take 5 Oil Change

    3.4
    (21 reviews)

    This was my second visit to take five. I posted a review four months ago on how wonderful…read moreeverything turned out. After the usual friendly and a tentative service my debit card would not be processed by their machine. After several attempts, the technician went to speak to the manager who came out and tried to have one more time. He explained he has a problem and it would not accept my debit card. I had no trouble 10 minutes earlier using my debit card at Meier. I told him that was not my problem but his. Then the attitude came. Basically told me if I don't pay, he was calling the police and walked away from me.. A dickhead to say the least. Worst customer service I have ever had. So naturally, I paid with an actual card and not Apple Pay. I've never been treated like that at a place of business in my life. By the way, all the other technicians were wonderful.

    I'm extremely disappointed with the service here. My wife brought her car in for an oil change, and…read morethey put in the wrong type of oil for her vehicle. On top of that, they completely overcharged her for the service. There was no transparency, no explanation, and no willingness to take accountability. When we came back to have their mistake corrected, the staff was unfriendly, dismissive, and unprofessional. Instead of owning the issue, they acted like we were inconveniencing them. We trusted them to do a simple job, and they failed at the most basic level. We won't be returning, and I strongly recommend double-checking everything if you decide to bring your vehicle here.

    Chato's Mechanic Services - transmissionrepair - Updated July 2026

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