I have never had such a horrendous experience with a company EVER. Unethical, predatory employees,…read morespineless owner. I reached out to several companies back in May 2024 as I thought there was an issue that required window replacement, but it turned out I could fix it with caulk so I did not proceed with any quotes. My quote was done by Jeff. During my quote session, Jeff made several comments that I took as a misunderstanding of social cues, but I now know were not. Two months after my initial quote, I received a text message from Jeff's PERSONAL device. Prior to this, he had only communicated with me via a work device. This text from Jeff was disturbing, inappropriate, and concerning from a safety perspective. Jeff ABUSED his access to customer data to hit on a customer nearly HALF his age. I was hesitant to reach out to the company as I did not know these men (The owner, Mark, and Jeff) and feared retaliation; however, I did not want this to happen to another young woman so I left a review through the BBB. Mark reached out within a few hours expressing his apologies and disgust with Jeff's actions and assured me Jeff would be fired first thing Monday morning. I spent the weekend beefing up my home security system just in case. Come Monday, I hear nothing. Which was fine at first. Tuesday morning, I received an email stating that Jeff was not fired, that Jeff was a "good man", it would "be a loss for us to have to let him go", and asked for my forgiveness. Our definitions of what make a good man are vastly different. I also let Mark know that I would not be manipulated into offering my forgiveness for the sake of politeness or either of their consciences. After letting Mark know of my disappointment, I was told that Jeff never meant to send the text but "accidentally" pressed send while editing the text. This does not explain how Jeff got my phone number on his personal device in the first place. The argument they may use was "there was a discussion about his motorcycle while he was in your home and wanted to follow up on that conversation" but I invite whoever reads this to put themselves in my shoes. A man whom I do not know is in my home and is rambling about his hobby. He already inappropriately hugged me when he saw I owned power tools. Would you feel safe as a petite woman telling a strange man twice your age and twice your size "no, I do not care about your bike. Please leave"? I have already told all of my friends never to use this business due to the lack of ethics and a spine from the owner and its' employees. Your personal information is not protected and enlisting this business to do work to your home is only putting yourself, your wife, your daughters, and your family at risk. My intention here is not to get Jeff fired, but to notify my neighbors and fellow Cobb residents that this business is untrustworthy. His actions regarding this matter are well within his rights as owner and they show his backwards priorities, lack of character, and bad morals. But it is also within my right to protect other women and homeowners in the Cobb area from people like this.

I have used Atlanta Area Window & Door 2 times for front door installation at two different…read moreproperty locations. The first time, I'd give them a 5 star. But the second time, I'm giving them a 3 star. I don't have much to say about the first experience since I thought that they did a great job that I hired them for the second job. However, the second job was riddled with issues and heartache. I shopped for quotes from different companies and I awarded the job to Mark and his team. The reason I award the job to Mark is not due to the price but due to the thoughtful and experienced comments he made and when he addressed my questions. I thought that this guy was someone who care and was not in the job just for the money. However, Mark is not the one that actually does the door install. He had a different team install the door and that would be fine as long as there were no issues with the door install. But there were issues. The installation team are great people - someone you could grab a beer with and chat. But they lacked the problem solving and attitude of someone who owned their own business. Issue #1: After the door was installed, the door did not close well. I had to push extra hard to get the door to shut. I asked the installer if there is something he can do to fix that. He did what he can on installation day (took an entire day to install and they worked past 5pm) and had to come back on a different day. On the second day, they made some changes to the door sweep. This made the door close better. However, this created an issue with a gap between the bottom of the door and the floor. While walking outside at night, I saw streams of light shining from under the front door. This allowed insects to enter my house. I brought this to Mark's attention and asked him not to send the same crew to fix the issue because the installation guy had already told me that he did everything he can. Mark was able to ask another guy to come and fix the issue. The new guy showed up and fixed the issue within 30 mins or less. This guy owned his own door installation business and does the door install himself. During the whole ordeal, Mark showed up on day one to supervise and ensure everything was on track but he did not attempt to remedy the work himself. Issue #2: I paid the original door installers $xx (i forgot the amount) in cash to install a nest doorbell. The doorbell was installed but did not work because a transformer was required and they do not install transformers. I had to pay a separate guy to install the transformer. In hindsight, I would should have paid a separate guy to install doorbell who can also install a transformer if needed. This was probably my fault but I felt like I paid for something that didn't solve my problem. Issue #3: 1-2 months after the door was installed, i noticed that pads at the foot of the door had ripped. I asked Mark to fix and his response was that he would send some pads in the mail for me to fix myself. It's been a month and I haven't seen any pads in my mailbox. I paid almost $6K for doorframe and door (which i still have to paint myself). For this amount of money I was expecting a better streamlined, worry-free experience.

New roof, chimney cap & gutters looked pretty good until I inspected it. Found torn shingles were…read moreinstalled, butt indentations left where installers sat on the ridge vent, chimney cap crew set a ladder on the new roof and sliced into the shingles, gutter crew installed 1 gutter sloping the wrong way and another gutter leaks at a 90° angle, water stain in the bathroom from not covering all the bare roof during a thunderstorm. They will fix the problems though if you find them. Always inspect new work done by anyone.

I desperately need a new roof. Canopy is an excellent company and very professional through out the…read moreprocess. Their customer service, sales service and install service all were great. I highly recommend them.

Nova Kingdom Windows completed our windows just over a month ago. The service was great, and we are…read moreenjoying the fresh air in our home. Luis's consultation was the best by far after several estimates. He clearly explained his process without any sales pressure making the procedure easy to understand while leaving room for questions. His quote was fair allowing us to pay half for the deposit and the other portion once the job was complete. Luis kept in touch by text while we awaited the window shipment. On the day of installation, he arrived promptly with his crew. They completed the entire house in under four hours! There's been a noticeable difference in both temperature stability and noise reduction. We're looking forward to seeing how our new windows affect our heating and cooling bills as well. Thank you, Luis!

I recently had a window start to leak on a rental apartment I own. I contacted over a dozen…read morecompanies, and all of them either said I was outside of their work area, that they would only work with me if I wanted to replace 5+ windows, or that they had too much work. Luis at Nova came out and was able to fix the damage to my window without having to replace it. He was communicative, flexible, and very responsive. Both my tenant and I are happy with the final result and I would recommend them if you are having an issue.

Came out quickly, very professional and gave us a great quote. After shopping around and seeing…read morereviews, we were happy to give them our business. Would recommend.

Jeff will only do a job according to manufacturer recommendations, and GA. codes. Opened my eyes…read moreto quite a few things wrong, where I had let others work on my house for a cheap price.

I highly recommend Keith Martin. He installs quality windows at a reasonable price. His crew…read morereplaced 27 windows in one day! When I had a problem opening one window many months later, he came the next day and unjammed it. He also gave me a tutorial on how to clean them. He keeps his overhead low so you can benefit.

Performed even better then expected. Not only did they provide quality windows, they also replaced…read moresome bad wood around a couple of windows. I have a contractor that has been renovating my house and couldn't get to my windows but he said they performed quality work. They had to special order my windows and when they came in the showed up when promised.

My windows are beautiful the guys who put them in were consumate professionals nice but not overly…read morenice ....professional. They explained what they were going to do started working immediately and did not stop until they were finished did not ask for anything. When they were done he walked me to each window and explained how they work. Looks like we are going on a 20 year relationship without one complaint not many companies can meet that standard

Don't do it! They called to tell me a month after ordering the windows that they have them in but…read morecould not install until another 5 weeks. Then, they call the day before install and tell me they have to reschedule, pushing me back another month, due to bad weather. That would equate to rain almost everyday since the day they scheduled me to the new date. They have sub-contractors doing the install so holding my breath for how they will install the windows as I am now reading bad experiences by other clients.