BEST CHIMNEY PRO SUPERB customer service, FAST SERVICE after furnace fire. CHIMNEY PRO owned by…read morelocal couple who are professional reasonable cost SUPERB customer service..They came to clean the vent within days&4days installed whole CHIMNEY VENT. Tyler was very ACCOMODATING CLEAN SUPER FAST reasonable COSTS excellent customer service. HIGHLY RECOMMENDED

From the owner: At Chimney Pro, we specialize in expert chimney cleaning, inspection, and repair services to keep…read moreyour home safe and your fireplace running efficiently. Our experienced technicians are committed to removing soot, creosote, and blockages that can pose fire hazards while ensuring your chimney operates properly year-round. Our specialties include chimney sweeping, detailed inspections, chimney repairs, masonry work, cap and crown installation, flue relining, and smoke or draft issue solutions. We also provide animal and debris removal, preventative maintenance, and waterproofing services to protect your chimney from long-term damage. Whether you have a wood-burning or gas fireplace, we provide the knowledge and tools necessary to ensure safety and performance. At Chimney Pro, we take pride in delivering exceptional customer service, honest recommendations, and high-quality workmanship. Our goal is to provide homeowners with peace of mind knowing their chimneys are clean, safe, and ready for use whenever needed.

wanted to give a shout out to Mario. had some problems with my skylight, Mario came out took care…read moreof the situation in a timely manner. he was very professional and a real nice guy. JDB is fortunate to have Mario on their team !

Quote they gave did not match bill, they overcharge for labor, did not complete job, simply let me…read moredown. Even got the color incorrect for metal work.

The young man did a pretty good job. He cleaned my gas logs and my chimney was quite cleaned. I had…read morerust corroded on the burner which cause the pilot light not to ignite.

I wish there was a Zero Star option. We have a gas fireplace in our house and want to replace it…read morewith a wood-burning stove. We really want a US Stove model. Only problem is that there is no chimney, so we will have to have work done - probably have the fireplace box rebuilt to accommodate the stove and stove pipe. A MONTH ago, my wife walked into this place and explained our situation. She was immediately pointed to a guy in the store and told that he was their installation contractor, and he would have to determine the work needed to install the wood burning stove. He gave my wife his phone number and said he could come out and inspect our fireplace. TWICE, I texted the guy with no replies. Then my wife texted him, and -magically - he replied. He wanted measurements of the fireplace box. We sent measurements. Then he wanted pictures. We sent pictures. Then he wanted photos of some label in the fireplace. We found no label. So, we texted back and told the guy we would PAY HIM to just come out and look at our fireplace. All communication stopped. Last week, we both went to America's Hearth and Patio. We talked to some woman in there, and told her that their installation guy has stopped talking to us, thereby halting any chance of us buying one of their stoves. She told us that he was their only installation guy, she had no way to reach out to him, and when he contacted her again (no expectation of when) she would tell him to get in touch with us. (Really?? They have no way to pick up the phone and call the guy who is installing their fireplaces??) When I told her we didn't wish to deal with him, she told us that he is the ONLY guy in the area who is "certified" to work on fireplaces. Imagine that - in all of Chattanooga, Hixon, South Pittsburg, Fort Oglethorpe, GA and Dalton GA - only ONE MAN is qualified to work on fireplaces? After a 15 minute drive up to Hixon, we visited a competitor, and what do you know? They have an IN HOUSE technician who is "certified" to work on fireplaces! In five more minutes, I had an appointment and an invoice for getting our fireplace looked at! Looks like we will be purchasing a Vermont Casting stove instead of a US STOVE brand. So, not only did we get IGNORED by America's Hearth and Patio, they made NO attempt to resolve the issue when we complained. To top it off, they LIED about having no way to contact their installer, and there being no other "certified" installers in the entire Chattanooga area. To top it off, it's been a week and we STILL have not been contacted by them. Thank God we didn't give them any of our money.

I used this company in the past for a repair at my personal home. At that time Casey was on time ,…read morepolite, and made the repair quickly and efficiently at a reasonable price. Recently I had a similar repair needed at a rental property so I contacted Casey again. As previously very accommodating, polite and efficient he did the repair without wasting any time. I will use him again and would recommend his work. It is not easy to find people with Casey's work ethic these days.

From the owner: We are a professional chimney and home repair company providing comprehensive services to ensure…read morethe safety and longevity of your property. Specializing in chimney sweeping, inspections, repairs, and installations, CSIA certified , guaranteeing expert and reliable service. We also offer a range of general home repair solutions, from minor fixes to larger projects, executed with quality craftsmanship and attention to detail.