Just want to say thank you for a great experience in buying a E bike. If you are looking for a…read moregreat shop that sell E Bikes this is the place. Jason %

What a great shop! I purchased an Easy Motion Ecolite from them. They spent HOURS with me,…read morehelping me to decide which bike to buy. They had a good area behind them to test the bikes. After we got the bike back home, we had a minor issue with the light, and it took them no time to ship us a new one. I've called Chandley several times for advice and he always answers the phone or gets back to me quickly. You can't go wrong with this company.

As always Mike and the staff at Suck Creek Cycle are the best in the city. Great service with Great…read moreintegrity.

I needed a helmet for a race and provided skilled experience in fitting me with the proper one. He…read morealso gave me a veterans discount and he was a pleasure to interact with

DO NOT BOOK A TOUR WITH THIS COMPANY AT ALL!!!!! On Febuary…read more2nd I booked a 10am tour for 1 for Feb 3rd. I received no phone call or email about cancellations. I showed up at 8:35 am even though I didn't need to be there until 930 according to the email. I waited until 10:15 am. No one showed up nor did anyone advise me of any cancellations. What kind of buisness doesn't have the common decency to contact their customers and let them know of cancellations. I'm also in the process of reporting them to the BBB for false advertising. If there were no 10am tours. I shouldn't have been allowed to book it. UPDATE....ON Febuary 10th I was contacted by someone and was informed that I had infact been issued a refund on Febuary 3rd. He apologized for not contacting me sooner. He also explained they didn't usually book a tour for 1. So my advice would be to call and confirm. I also feel like I was only contacted because I reported them to the BBB.

took historical downtown Segway tour and was wonderful! Thomas very personable and knowledgeable…read morenot only of city's history but also suggested other places to see , do , and eat. Loved every minute.

Serviced my bike 2 days prior to Ironman 70.3. 5/17/26. Great service and wonderful customer…read moreservice orientation. Strongly recommend!

We live in Morganton, GA, so making the 90+ minute drive to the Trek Bike Shop in Chattanooga isn't…read moresomething we can do on a whim--we're weekend warriors when it comes to bike service. I called ahead and booked a Saturday appointment, and from the get-go, Steven was awesome. Super knowledgeable, explained everything clearly, and just had that vibe like he genuinely enjoys what he does. By Monday, I got a call with the repair estimate--accurate to almost the dollar--and the bike was ready exactly when they said it would be. We've never actually met Steven in person, but you can tell when someone takes pride in their work. That definitely came through. We've been brand-loyal to Trek for a while now and have never been disappointed. On the rare occasion something wasn't quite right, it was always handled without hesitation--no hoops, no drama. We originally bought our bikes in Arizona and were looking for a go-to service shop in this area. The Chattanooga location checks all the boxes: great service, solid people, and it's in a cute part of town with plenty to do--makes turning a bike tune-up into a fun day trip. Highly recommend if you're a Trek fan or just want knowledgeable, no-BS service. Worth the drive!

The pedal bikes are great once you can access them .station…read moresign in did not work. I had bought a pass online but I had to call.gor help because I simply needed to tap in am.access number in.a hard to find access on the docking station. Since I had already bought my pass I did not need the QR code. Plus the QR code and the registration screen weren't working. The bike tires needed air. I used the pedal bike because it was obvious the e bikes weren't charged. There needs to be daily maintenance checks I used the help line which was very helpful. For a first time tourist, it is discouraging and makes me wonder if I would reuse it . My legs are tired because there was so little air in my tires.Chatanooga ,you can do better for your bike rentals .

It wasn't until I read some of the reviews that I realized that I too had been robbed by this…read morecompany . I was initially going to write about how great our experience had been and for what a good price, but it turns out, I was charged $36 for our bikes that we only used for 1.5 hours! The machine said $8 per day!! Firstly, the screen was dirty and hard to see, and there was no sanitizer or wipes to be able to clean it off when trying to use. Second, it was a nightmare to figure out how to undock the bikes. Thirdly, THESE BIKES ARE MADE FOR GIANTS. I am 5' 3" and my friend was 5' 5", and the only reason that I could reach the pedals was because I had platforms on. Fourth, the bikes had a basket in the front that made them extremely difficult to steer as it was so heavy. I almost ended up in the river once because it was so hard to steer. Lastly, WHY WOULD THEY LIE ABOUT THE PRICE HOW IS THAT LEGAL. We ultimately used the bikes on the river walk and except for our instances of near death, actually liked that path. I recommend walking, it's better for you, free, AND you don't find out you got completely robbed 2 days later.

They fix my bike tires and brakes. They were amazing. Will purchase a bike there as a back upread more

Ok I don't know where to edit my last review so I'm doing it here. Ok my tire is holding air like…read moreit's supposed to now, I think. There was a piece of wire or something that was in the tire still which they located and got removed so. I think the warranty deal is 100 and will continue to do business with these guys.