I would not recommend this place if you get Holden. Ask for another person to help you, the others…read moreare really nice. She did not give any helpful insight, constantly sighed while we looked, and when asked to see a tray of rings, she said "sure why not, we've come this far already." If that's your attitude maybe find another job. It was a quiet Sunday so she wasn't exactly busy. The other ladies were extremely friendly, so just don't work with this grouch.

I stopped by to get my watch battery replaced. I was excited to check out the jewelry cases while…read morethe work would be done. I was looking for a gift. After I was quickly told that it would be $49.99 to replace the $5.00 battery. I left without looking for the potential purchase of a gift I needed to get. This is Michael's way of saying they don't need your business. If reasonable prices were charged for a simple battery replacement. They would possibly also make an additional sale . To their advantage!

These two young men are trained artisans you just don't find these days. They restored my abuello's…read morevintage watch to it's original beauty. presently they are restoring his vintage "50yrs of service" pocket watch award. I can't wait to see it.

Time is but an illusion, a fiction, a conceit. But quality repair isn't. These guys know their way…read morearound time pieces. Stopped in for a battery change. Quick, affordable, quality. Recommend. Check out these fine folks out before time.... Runs out.

Pick up watch for my husband and they could not have been nice. Andy went above and beyond to make…read moresure that I received the watch on time, he even check with me to make sure that it arrived on time. I would definitely purchase from the again. Thank you Andy!

Very poor experience I went in here to sell a couple of rings and The guy looked at the rings for…read moretwo seconds and turned around and told me what they apparently were worth he said he will give me 100 for my 300$ ring and that my other ring which was white gold with small diamonds was worth 1$ and said they were not real diamonds and the ring was silver when I know it wasn't because I had the receipt for that ring so he proceeds to tell me that it's fake and turns around to grab a gem identifier and the gem pro was very clearly broken because it said it was three different types of materials and continued to change colors so he then tried to tell me that the ring was three different types of material lol and he grabs one of his 250.00 priced real diamond rings out of the draw to prove that mine wasn't real and it identified the diamond as a moissanite and he clearly had it labeled as a diamond and when I tried to negotiate the price of the 300$ ring he said that there's no point in negotiating that's his final price guys something is definitely fishy about this business do not buy from here and if you already have I would go to another jeweler to confirm the authenticity of your purchase

A watch that was a gift from 43 years ago that was broken, non functioning is now working again…read more Faltom Jewelers were realistic, informative, helpful and very fair in pricing. Next up is the pocket watch from a century ago.

Service, Polite, Professional and very Fair on their prices…read more Trustworthy. Would definitely go back for appraisals, their Jewelry, and Size Fitting etc., Kindly Regards Cindy Muccigrosso (Danbury CT)

I concur with Edward G.- I brought the mechanism from our grandfather clock to him in January last…read moreyear and sometime later he said he had to order a new mechanism from Germany and it would require I bring the entire cabinet over, which I did. The last time I talked to him was in July and he said "soon". I have called him many times since then as the previous reviewer said and I received not even a courtesy return call. I am considering legal steps to get my clock back. Any comments?

1/8/2023 Do not use this individual! He is not answering his messages, hasn't returned my clock…read moreleft with him. He may be ill, or out of business. Until this year, he had been slow but reliable.

Can't ever get a strait answer or the help I need anytime I've called them.They just wanna shove…read moreyou off to another department so they dont have to deal..

I broke my hollow rope chain, thought it was done I took to daniel jewelers, they fixed it so good…read moreu can't see where it was broken, took a week but don't care, excellent service will go there for every jewelry service. Highly recommend!

I took my Omega watch there to get a few links taken out of the bracelet. They did it quickly,…read morewhile I waited, and did it well. Cost was $25.

Great Value! I'd been serching for over five years for a…read moregood quality knowledgeable shop to change tye battery on my Raymond Weil Watch with no success until i found Global Times at Danbury Mall! fast efficient, good care of product mu battery was changed in 15 mins! So many other places said they couldnt becauae it would break the pear and diamonds but not at Global Times. They did an amazing job! Highly recommend to other fellow Raymond Weil Watch owners! great care and good value.