Unfortunately the store no longer exists despite its presence on Yelp and a phone that allows you…read moreto leave a message. Tatoo shop next door says they haven't been open for over five years. This was a great place to have jewelry repaired

We purchased a grandfather clock from a thrift store without knowing anything about it. We called…read moreMarcus at Krutolow Jewelers for help installing the weights and pendulum and he showed us both patience and professionalism. He made sure our clock was in great working order and sent us off with our timepiece that we are confident will be in our family for generations to come. Thank you Marcus and Krutolow Jewelers for the exceptional service. We look forward to being customers for life!

Service, Polite, Professional and very Fair on their prices…read more Trustworthy. Would definitely go back for appraisals, their Jewelry, and Size Fitting etc., Kindly Regards Cindy Muccigrosso (Danbury CT)

Faltom jewelers is an amazing place and they offer great service on watches!…read more I highly recommend them! Lexington

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

Alice the owner went above and beyond for us. We wanted a ruby ring for my mom to celebrate the…read morebirth of our son. We were nervous to go into the store with an infant during Covid so we sent her pictures of rings we liked from the internet. She found the most spectacular ring for us! Everything she sent us was right in our price range, she never pressured us to spend more money. She made the process so easy and we got something just perfect for my mom. I can't say enough good things. We are so grateful to Alice for her extraordinary customer service and her impeccable taste in jewelry!

BUYER'S BEWARE! I am getting married next week , I got my fiancé her engagement ring here a few…read moreyears ago and with sign of good faith I returned. My fiancé wanted a simple band with the same engravings as her other ring to match. They told me it was going to take a week and that it was going to be $400.They needed the other ring to make a custom mold for the new ring which was fine. A week goes by and they say its taking longer than expected and the price is going to be $500 ( I understood and told them to follow through ). I come to pickup and the price changed AGAIN to $550 , as pissed as I was I said okay and paid it , to only find out the ring was TOO SMALL AND THE ENGRAVINGS DIDN'T MATCH! It was crunch time since the wedding is in a few days so we bought another wedding band somewhere else and I came to return the ring. They REFUSED to take it back even though they messed up big time. They wouldn't give me my money back and said "we will handle this in court" , I ended up filing a police report and pending a law suit against Aljan Jewelers . It's sad to say they care about $550 more than repeat business and referrals.

I took my Omega watch there to get a few links taken out of the bracelet. They did it quickly,…read morewhile I waited, and did it well. Cost was $25.

Great Value! I'd been serching for over five years for a…read moregood quality knowledgeable shop to change tye battery on my Raymond Weil Watch with no success until i found Global Times at Danbury Mall! fast efficient, good care of product mu battery was changed in 15 mins! So many other places said they couldnt becauae it would break the pear and diamonds but not at Global Times. They did an amazing job! Highly recommend to other fellow Raymond Weil Watch owners! great care and good value.

JB Family Jewelers made my day today! After holding on for…read more14 years to jewelry that was handed down to me I finally decided to sell it and make a piece of jewelry for myself . Joe went through my jewelry and ended up giving me an amazing price for it. I was very happy. Instead of making a piece of jewelry I bought a gorgeous necklace from their case . It is a beautiful store and everyone is so nice. So stop holding onto all that jewelry in your house and run down to JB Family Jewelers!!!

The absolute best! From customer service, to pricing and expertise, they cover it all. I highly…read morerecommend anyone in the search of a special gift, or something as simple as a new daily watch to always come by JB. Benny and Joey offer the best service and always take such great care of anyone who walks in the door. It's my one go to shop for anything jewelry related. There's no better place to go than to JB!

I concur with Edward G.- I brought the mechanism from our grandfather clock to him in January last…read moreyear and sometime later he said he had to order a new mechanism from Germany and it would require I bring the entire cabinet over, which I did. The last time I talked to him was in July and he said "soon". I have called him many times since then as the previous reviewer said and I received not even a courtesy return call. I am considering legal steps to get my clock back. Any comments?

1/8/2023 Do not use this individual! He is not answering his messages, hasn't returned my clock…read moreleft with him. He may be ill, or out of business. Until this year, he had been slow but reliable.

Reno is awesome! I bought a pair of Diamond studs and he was so informative, professional &…read morefriendly. I would love to buy something every visit, but it is fun to look around, as he has a great selection of antique and new jewelry to admire always! I especially love when he recycles older stones into newer settings. He's a jewelry genius! Thanks for being there Remo! I'm still loving my diamonds! 5 stars!

Do not go to this place... It took them a month to resize a simple wedding band (that they promised…read morewould take a week), and we are convinced they didn't even do the resizing that we paid $50 for. The ring is just as loose as when it was dropped off over a month earlier. They were also shockingly rude. When we called to say that the ring didn't fit and ask whether a resizing was indeed done, the man said "that's not my problem" and hung up. Do yourself a favor and go elsewhere.

The owner was very friendly and had removed links to re size a few watch bands and replaced a watch…read morebattery in 15 minutes. Reasonable cost, exceeding expectations.

I brought several silver rings here to be sized and was very pleasantly surprised with how…read moreaffordable the work was. Owner was lovely to work with.