Great quality of work on hemming a shirt that was too long. Will use their services again for sure.

Came here for an appointment with Jasmine to alter my daughters wedding dress. The first appointment was a great success and we had a very positive consultation. The price we were quoted was on the high side but we have been told to expect that as this is the best place to come if you want the highest quality of work. Jasmine treated us wonderfully and we left feeling completely confident in her abilities. We expect to have 2 or 3 more appointments over the next few months before the wedding at the end of September. I'll update the review as we go along! read more

Stopped in here today to get four tank top straps shortened, ended up not. I bought these $22 tank tops on sale and never expected it was going to cost $15. Per top to have two inches taken off. Geeeeeesh... When I had this shocked look upon my face when she said it'll be $60, the alterations lady said " well, there's two straps" hahahaha, I don't care if they each had 5 straps, $15 is just over the top. Took them back, told her NEVERMIND..there's got to be some where a heck of a lot more reasonable. read more

Yasmine has been doing wedding alterations for decades, and it shows in her professionalism and care. I dropped off my wedding dress with her today, and I left feeling like I could trust her with my life. My appointment was quick and easy, and my alterations didn't cost me an arm and a leg. I'm so glad I came here at the recommendation of my bridal shop! read more

first time customer. went in with 2 pairs of pants. wanted them taken up. however before I arrived I took it upon myself to to cut them shorter unfortunately it wasn't the straightest cut. she was very nice to talk to and told me it would be difficult but will hem them. they were done a day ahead of time. nicely pressed on a hanger. I have to say wow when I took them home. they fit perfectly. and they were both hemmed like it was from a store. couldn't tell they were done. Im amazed at the end result. I like that they are located close to my work and home. I was a little surprised at the price. 40.00. but maybe that is the going rate or that she had to do extra work on fixing them but otherwise I'm very pleased. I recommend that you try them first before anywhere else. read more

awful. they destroyed my brand new curtains and wouldn't pay for them or refund me for the whole cleaning. didn't get back to me and constantly had to follow up. if I would give 0 stars, I would. read more

I searched best tailors around for my prom and Chaybons is what came up. They take walk ins and had me in and out the only thing that I didn't love is they didn't give me a call when my dress was ready so it sat there for an extra month because I didn't know. Very nice and helpful ladies. Try to keep your ticket it makes picking up your stuff so much easier. read more

Chayban Custom Tailoring & Dry Cleaning - Sewing & Alterations Near Me - Lancaster, New York

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The tailor is such a sweet little Lebanese lady. She was very accommodating and met all my wedding dress needs!

Chayban's is an amazing tailor! The staff is extremely nice,and their work is impeccable. The staff wears masks,and there is sanitizer. I had two dresses altered for weddings I was in. I thought I just needed the length done, but the staff made me realize I needed the waist taken in,and part of the sleeve detail pulled up. These adjustments made me look even better in the dress! The staff is experienced, and I appreciate them helping me look good! If I need any other alterations I'm definitely going back to Chayban's. They have multiple locations, which is nice. This location is close to my apartment, which I love,I don't like traveling too far. read more

Chayban Custom Tailoring & Dry Cleaning - One of the dresses I had altered. Looks great! - Sewing & Alterations Near Me - Lancaster, New York

BRIDES BEWARE!!!! Chaybans destroyed my daughter's wedding dress! They were supposed to do a hem....instead they chopped off the beautiful lace train... and charged a ridiculous amount of money to do it. There's nothing we can do to fix my daughter's wedding gown. Chaybans won't return my phone calls only proving they know that they ruined my daughter's bridal gown. They have my money and they don't care. This place deserves ZERO stars!!! read more

Jasmine has altered my wedding dress and a bridesmaid dress, and both turned out beautiful! I wouldn't trust anyone else!!

Dropped off my bridesmaids dress a few weeks ago for alterations at the Lancaster location. The owner was extremely professional, explained my measurements and alterations, and was very sweet and mindful of my timeline and needs. Can't wait until it's ready to see the final results! I worked with this company once before for an unplanned funeral and suit cleaning and the experience was seamless as well as she understood the urgency of time and shared her compassion due to our situation. Love this business! Keep up the great work! read more

I have gone to Chayban's for many many years. Always good customer service and fair prices. I needed a dance costume for my daughter altered in a hurry and they were able to turn it around in two days and very affordable , I highly recommend Chayban's for tailoring needs. read more

Jasmine (Yaz-meen) is by far the best seamstress/tailor I've ever used and is SOOO affordable. She did the alterations on my sister's wedding gown, including her bustle, for over $300 less than what the bridal shop wanted to charge (and considering she used to work exclusively in bridal, she did an amazing job). She also was able to beautifully re-size bridesmaid gowns for all three bridesmaids after a poorly placed order by the same bridal shop (some of the dresses were off by over 2 sizes but looked perfect on the wedding day). Jasmine is also great at being straight with you about what is possible and what it's going to cost. Her reputation is obvious by the stream of customers coming in every weekend looking for hems, alterations, and dry cleaning. She is super talented and I would recommend her to ANYONE! read more

I truly can't say enough about this place, I had a wedding gown disaster. I was about 3 weeks out from my wedding and my alterations I had done were a mess from another business! I called up Chayban's in a panic asking if there was anything they could do for me. They were accommodating from the start, they told me to come in the next day. Right from the start they knew exactly what needed to be done, they pinned me up and explained everything to me so quickly. When I came back to try it on it fit like a glove! They went above and beyond fixing my dress, not only did they make it fit properly they undid all the botched work to make sure my dress was perfect for me. Thank you Chayban's for saving the day, and being so kind during my time crunch and panic, my dress was perfect thanks to you all! read more

I went to Chaybans Depew location after reading several reviews about Jasmine's work. I was not disappointed! She is extremely friendly, listens to all your requests and will make all the needed alterations until you are completely satisfied. I took my wedding dress to Jasmine @ the Chaybans Depew location. It was less than $300 to shorten the length, change the neck line, add cups, and alter the bodice to fit my body better. I bought my dress at David's Bridal but after reading many reviews about it being a bad choice to get the dress altered there, i looked online. Davids bridal's seamstress said they wouldn't change my neckline because of the boning in the bodice blahblahblah, it wont hold up the dress yada yada yada. Whelp, Jasmine did it and did a fantastic job. I may add a bustle to my dress later and will definitely be going back to Jasmine :) read more

I went here for my wedding dress alteration and was AMAZED with the skill at which Jasmin was able to alter my dress. I brought Jasmin my dress fairly close to my wedding day, and not inly did she get it to fit me perfectly, she also added a sash and turned the extra fabric cut off from the bottom into a beautiful bow in the back of my dress that she somehow sewed into the fabric of the sash. I highly recommend her for wedding dress alterations or any alteration for that matter. She went above and beyond what I wanted. My dress was complimented so many times it was.the highlight of the night! read more

AMAZING... Jasmine saved the day. Literally... I had 4 days until my wedding and Jasmine took me in immediately and had my dress ready in 3 days. Very kind and sweet to work with. Very professional. Thank you Earth Angel Jasmine... read more

Yasmine is incredible. She saved my day and is so reassuring, definitely takes the stress off the bride! Her work is pristine and I couldn't recommend her enough. Will be going strictly there for my tailoring needs from now on! read more

I brought in my wedding dress to Chaybans in Lancaster and I can't say anything bad about this place! My wedding dress needed to be taken out, hemmed and straps added on. I waited what I thought was too long to get things done, but the owner assured me there was no issues and she could do it. When I came back to try on after it was taken out everything fit perfectly! Everything I needed done was all completed with no issues within 4 weeks and having 1 week to my wedding. She is the sweetest person and super nice! I would highly recommend coming here. After seeing all the recommendations I'm so happy I went here for my alterations! read more

Yasmine was an absolute life saver!! I was getting married on October 5th in Buffalo but no longer live in NY. I was super sick for the two weeks prior to the wedding and when I tried my dress on when I flew into town I realized the dress no longer fit and was 3 inches too big. I ran into Chaybans in Lancaster and asked Yasmine if she could alter my wedding dress within 3 days which I knew was a huge ask and super inconvenient. She was able to get it done on time without any complaints and it fit perfectly! I can't thank her enough for saving the day and making sure there was a happy bride. Would absolutely recommend her for your wedding alterations! Thanks again Yasmine! read more

I have heard many good things about Chayban Tailoring. I've never had anything professionally altered but needed to have two pair of pants hemmed. Not only did they do an amazing job, the prices are great, it's a family business and there are several locations. My experience was the location on Transit Rd in the Forestream plaza (same plaza as Page's bar). The owners and employees are Beyond friendly and make you feel like you are a member of their family. I will definitely return and I recommend you try it! They also offer dry cleaning. read more

I found my way to Chayban when I was looking for a VERY last minute alteration for a bridesmaid dress. I had ordered the dress a size smaller than I should have, against the advice of the bridal consultants, because I had been losing a steady amount of weight--turns out I didn't lose as much weight as I needed to to fit in the dress, so I had to scramble to figure out a plan, all without letting the bride know as to not worry her!! I lucked out... a friend of mine was in a different wedding several months prior and had a similar dress in the same color and fabric, so I was able to bring both dresses to Jasmin, who worked her sorcery, cutting and sewing both into one dress for me! I am so appreciative she was able to do this for me! She accomplished the task with about a two day turnover. After speaking to her, she assured me I am not the only person who has come to her with this issue and she has been able to help brides and bridesmaids alike on short notice in the past. She is very caring and instead of making me feel uncomfortable (which would have been easy to do with the fact that I was already feeling like a fat loser!) or slapping a ridiculous rush charge on, she allowed me to use a 10% coupon I found on the internet and took care of me in a quick and easy manner. I am so grateful for her, and I hope this review aids others as they make their choice for alterations! read more

I can not say enough good things about jasmine! I originally brought my wedding dress somewhere else in the beginning of July (my wedding is September 6th) and the tailor was not working on my dress and at this point it was almost the end of August so I was freaking out. I got my dress and took it to Chaybans in Depew and jasmine was able to do all my alterations in the short amount of time I gave her! She is so sweet and friendly. She knows exactly what she's doing and can fix anything you need her to. Her work is immaculate and was able to complete multiple alterations on my wedding dress in just a little over a week. I wish I would have brought my dress to her to begin with. She's amazing at what she does and I highly recommend going to her for any services you need! read more

I've been here several times both for dry cleaning and alterations. They're always very professional, helpful and have some great skills. My clothing always comes back clean and ready to wear. When people ask me where I get my alterations done I don't hesitate to recommend this place read more

I can't say enough great things about this place! They did a great job on my wedding dress and the prices were affordable. I had a lot of work done and never once had anything but complete faith that they would be able to do what I asked. I even added some last minute alterations and they completed them with no problem. Definitely go here, they do great work! read more

I'm not generally one to ever leave bad reviews, but my experience with Chayban's was so terrible that I had to say something. I have used them a few times for normal dry cleaning and hems without an issue, so I felt comfortable bringing my late grandmother's wedding dress from the 1950's there to be cleaned. I did not have high expectations, but she assured me they would do what they could. A full two weeks later, I was called to be told that nothing could be done unless they wanted to put it in a washing machine. Which I did not want to risk, so I asked to pick up the dress and take it elsewhere instead. The next day was the day it was due for pickup anyway. In one of the most abrasive manners I have ever experienced in customer service, I was informed that the dress would be sitting in Olean for another week (having nothing done to it!) and I couldn't pick it up yet. There was no apology for inconvenience, no "we will try to get it sooner", nothing. " Beyond that, the owner was rude, offensive, and acted like I was being ridiculous for wanting a family heirloom back when promised. When I called to check on the status of the dress, a week later, she was even nastier. This is not a place to bring your business, the owner is beyond nasty and unprofessional. There are people with much better service and quality right in the local area. read more

I've used Chayban's at their other locations and have had nothing but good experiences. This location, unfortunately, is another story. Not only was my alteration that I had asked for not done, they cut open the other side of a jacket to make a "repair" that was not needed and left a terribly sewn seam where the cut was made. I wouldn't have minded as much but they never fixed the giant gaping hole that was supposed to be fixed. When I pointed it out I was met with rude and offensive behavior by the shop owner and I sat there and argued with her about how I didn't think it was fair to charge me since the alteration I had asked for wasn't done. She quickly fixed the hole while I waited but after arguing for 10 minutes about it and being told "there is always something that can happen" (what does that even mean?) I left out of pure disgust. I will never, EVER be returning to this place. I used to be a big supporter of Chayban's but will now be looking for a real tailor to bring my stuff to. read more

Extremely disappointed and frustrated. Brought a bridesmaid dress in for alterations. Alterations were done alright, BUT when I came back to pick my dress up there were 2 large spots on the front of it. I was told they could spot clean and I could come back in 3 days to pick up. Came back to pick up and the original spots are smaller but then there were 4 additional spots all over the front of the dress! She told me she could send out for spot cleaning and I could come back again. Unfortunately, I don't have the time for that since the wedding is in 2 days. And spot cleaning didn't fix the issue the first time. She spot cleaned once again as I waited, and it still isn't fixed plus you can now see the ring of wetness were they sprayed the dress!!! I decided to just take the dress with me as each time it seems to be getting worse not better. Bottom line, I will NOT be returning to her and I will make sure to share that I would NOT recommend their services!! Also, their prices were about $20 more than other places, but I went there because it's closer to my house. Apparently, it was not any more convenient since I had to go multiple times and I now have a damaged dress. read more

My daughter and had this tailor make alterations on a wedding dress . It was a nightmare! Four trips to get it right !!!! It was ready finally the day before the wedding Mother of the Bride gown was also brought here. Two visits to get this right. Think twice before patronizing this business . read more