I came in here today with a bit of an emergency. I ripped the lining of my coat and since I'm just…read morehere visiting, I needed a fast turn around. Like most tailoring shops I've been to there was no set prices associated with tasks. Thus, I was quoted a price that I, personally, felt was high and asked if that was "the best price possible". The response I got was really quite rude but with time being a factor I decided to go through with the service. I came in a couple hours later and as promised my coat lining looked brand new and the work was done well. Overall I wasn't enthused with the interaction but I was provided with a fast & great service so I would go back.

Beware! The quality of service is hit-or-miss, and customer service is virtually nonexistent…read more My daughter needed a dress shortened because it was so long that she risked stepping on it and tripping. Before leaving the shop, she tried the dress on, and we immediately noticed that it was still too long. When I politely pointed this out to the owner, she responded in a rude and aggressive manner. I was completely taken aback because I simply wanted to address the fact that the dress had not been shortened enough. She claimed that I had approved the length when she pinned it. However, during the fitting, I specifically asked her to shorten it a little more so that the tips of my daughter's toes would show and there would be no risk of her stepping on the dress. After seeing how she reacted, I decided not to continue the discussion. I figured I'd pay the $80 alteration fee and figure out a solution on my own. Unfortunately, while I was paying, the situation escalated when she continued yelling at me. Whenever I tried to calmly explain the situation to her, she repeatedly interrupted me and would not let me finish a sentence. When I calmly asked her not to interrupt so I could explain my concerns, she walked away, went into the back room, and ignored me. The alteration itself did not meet the specifications we discussed, and the owner's behavior was completely unprofessional. Save yourself the money, frustration, and unpleasant experience--find a different seamstress.

I have went to her since i was little, i am 18 now and going to senior prom. Always affordable and…read morenice.

I drooed of pair of pants to have hem done they called me I kid you not two years later…read moreunbelievable so I would say terrible service and keep the pants!

I have been going to Stergio's for the past 25 years for clothing alterations. Last week, I took…read moretwo men's camel hair sport coats for alterations of the coat sleeves. Had both sport jackets back within 5 days and tailored perfectly. Over the years I have taken suits, sport coats, trousers and top coats for alterations and they have been tailored perfectly. I highly recommend this establishment if you want your alterations to be done correctly the first time. Prices for quality workmanship is money well spent and reasonable. Definitely a 5 Star business with outstanding customer service done by a master tailor.

Since I am 'vertically challenged', all my pants need to be shortened and tapered. Service and…read morequality of work are top notch. Consistent quality, always done on time. John - Williamsville

Nice people, unfortunately have shrunk my pants and dress shirts. Genuinely have created such an…read moreinconvenience for me as I have to shop for dress pants and shirts. What a waste of money and time.

Towns Cleaners is located right in downtown Getzville, nestled near Elmo's in the strip plaza on…read moreMillersport Highway. You can always count of them to launder or dry clean as specified and in fair time. Also, there is a competent tailor available who does wonderful work, also in a reasonable amount of time. All this, plus very friendly service and reasonable prices are all great reasons we've been coming to Towne Cleaners for years.

This company truly prioritizes its customers and takes pride in providing excellent care in…read morecleaning, preserving, and restoring clothes/linen/shoes and more. They pickup and deliver. If there's any problem, management will call with empathy and fix it. Had a minor mix-up last week and CC handled it with superb care and service. They employed their team or tailors and delivered my items in a timely manner. Can't imagine trusting anyone else with my treasured items. Not only do they value the way they care for clothes, but they value customer service. So grateful. Do yourself a favor and invest in the care of your clothes by entrusting CC for your items.

Highly recommend Dama for wedding gown alterations! My dress was altered with expert care and in a…read moretimely manner. The staff - especially Brittany - were helpful around scheduling and questions. They even made time for an extra follow-up fitting after I second guessed my hem length on the way home from my first appointment. The dress fit perfectly, and both the dress and veil were pressed beautifully when I picked them up. I have had other items tailored at Colvin Cleaners before, and was impressed at the care and skill with which a formal gown was handled.