My parents love this place. They are knowledgeable and straightforward to every questions we had. Not like some other shop that wants to get your money for no reason. They offer to buy your gold. They also check if your diamonds are pearl diamond or lab diamonds. It is worth the money if you use their services. I would definitely come back and would recommend this shop to others. read more

Cheam Ly Heng - Jewelry Near Me - Los Angeles, California

Max and his wife are the best! Almost all my jewelries are from him. We first purchased our wedding bands from him back in 2019 and have been back over 20+ times. Hubby just upgraded my wedding ring and I am in SO love with it. If you're looking for a personal jeweler, Max is the perfect person to go to. read more

Cheam Ly Heng - GIA Certified, IF clarity - Jewelry Near Me - Los Angeles, California

This is by far the worst Jewelry buying experience I have ever had. I purchase precious metals regularly and I regret taking a step into this store. Molika is dishonest and RUDE. Max is a scavenger that prowls on desperate folks, and elderly. Disgusting. My mother had gone through horrendous medical conditions, and was treated with total disrespect and dishonesty. Only reason I took my mom was to cheer her up with a nice gift. Please be aware. Mr. Max took my mother's jewelry and over $100 and sold her a piece of jewelry that cost 5x more than any other store. Please be aware of these scammers! Go elsewhere. read more

They just remodeled the place and it looks great. It's much more of a pleasure to shop here and see all their offerings. They have a ton of stuff. I've never had any issues with their quality of products. They do sell new jewelry pieces, but also some second hand pieces as well. They do purchase second hand jewelry from people so one would assume that other than melting it down and creating a new piece, they would turnaround and sell it. Anyway, I've never had any issues with any of their stuff. This place can get pretty packed and there's not enough staff to help everyone. So, that's the huge downside. You have to wait a while until you get any assistance. However, once you do have assistance, the staff is very helpful. I hate saying it, but they do give preference to those who have the potential for sales (as do the other stores in the same complex). When yo go to pick up your items if you had something fixed, modified, or ordered, it sometimes takes a while to get your stuff. Overall, I'd give them 3.5, but I'm rounding up since they've been pretty good to me every time I've interacted with them. read more

Thank you Max for all your help this year. Max is an experienced, honest, and reputable jeweler. His rates are very competitive and he offers the highest quality craftsmanship. I highly recommend coming here to buy/sell watches and jewelry. Two thumbs up! P.s i refer all my friends and family here! read more

Seems very honest people and very competitive price.I did purchase 1 ounce of gold plate(Pamp Swiss). .and price is fine. Will go more to the store and look for gold watch. read more

My Fiancé proposed with this beautiful ring he bought from this place. The ring was flawless until I went back to get it resized and then everything went down hill. The metalsmith f*** up my ring!!! I've gone back 3 times to get it fixed and it keeps getting worse. My ring now doesnt even look like how it was first purchased. Day 1 - After leaving the shop from resizing and was on the road I notice one of the small diamond had fell out. I went the next day to get it fixed and walked out upset bc the metalsmith did such a terrible job! Day 2- I notice my main diamond was loose. I called and spoke to Max and he was so rude and said " I didnt help you" and pass the phone to his wife. I overheard them talking shit in cambodian saying what do she want now?? Then I hear that fake tone of voice (the owner wife) I told her the issue and she said its okay the diamond wont fall out ..... i told her NO the prongs are not holding the diamond in place. She then said to bring it back and they will fix it. Day 3- Since I'm there without my kids. I told Molika about the terrible job the metalsmith did and ask if they can fix it. She said yes. 2 hour pass by my ring was done. I look and the center diamond was off to the right. I exam my ring carefully and saw that the metalsmith bend the left prongs to far in which pushed the diamond off to the side. I told Molika and I know she was annoyed of me but whatevers. She went back and told the metalsmith to talk to me. I showed him and he had the nerves to talk shit in cambodian not knowing I understand and when I responded to his shit talking he stood quiet. .... so another 2 hours pass by and I got my ring back and Molika said the metalsmith put new prongs but its bigger without consulting with me. Now my centered diamond is too high up which is ugly! I got so frustrated that I just left. Max didnt even step in and help he stood there like he didnt hear whats going on.. My Fiancé had purchased the ring from HIM not his fake ass wife. Never knew resizing a ring can cause soo much issues and you end up with a ring that doesnt even look like what you had originally purchased. BUYERS PLEASE BEWARE! SCAMMERS!! read more

I'm going to have to agree with another Yelper. Simply unethical and sneaky business moves to shut down competitors. Yes, stand out among competitors, but don't try to fake it. I went in with my brother to purchase an 18k bracelet as a graduation gift to him. As I was about to pay, Max tells me he will give me an additional 15% off if I leave a 1-star review and fake a story on a certain location. If my brother made an account, he'd give me a free watch battery replacement on the next time I came in. I've contacted the previous Yelper regarding the store name, and we've both confirmed it's the same stores he's targeting. Please caution when shopping with Max and Molika: they might be nice in the front, but shady and unethical and completely dishonest when it comes to conducting a business. Nice try, Max. Hope you get reported and shut down - leave Chinatown, we don't deserve this! read more

We come to Los Angeles for our Asian needs...since SD doesn't have a real Chinatown and have to say that We just luv this place for our jewelry needs ...we have a couple fav ones here in la china town ...this is one of the best:) Max and Molika worked with us and our needs...Max knows his jewelry well and educated us on different makes and how to tell quality differences...thanks for the education and the great deal for my daughter's bday present lol:) Yes we will be back soon...keep us the awesome work and yes we will come back between the hours of 11-6pm:) read more

Cheam Ly Heng - Max and Molika ...thanks for educating us on the quality of jewelry and such a good deal for my daughter's bday present:) - Jewelry Near Me - Los Angeles, California

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The husband and wife are really friendly! Went there quite many times to get my earring fixed also purchased a gold coin at the time my grandma passed away. The husband was so nice that he helped me out and told me which one should I get so that it could save some money. Instead, of trying to sell more and make me buy the expensive one, he told me it is not necessary to get the big coin and spend more. I went there again to get my sister's ring adjustment. Then again for my earring. Would definitely recommend to friends and families. Their customers service is on point even when they are really busy. They will take care of you. I would say among all the jewelry store in that plaza this place is the most honest and caring for customers. read more

Buying an engagement ring can be an intimidating process. However, this was not the case while working with Max. He took the time to show/ explain different types of diamonds in detail and worked within my budget to get me the best deal possible. In addition, he was able to customize a band I wanted from scratch and showed me the 3D design before the band was made. He also responded to my texts and answered/ fixed any concerns I brought up in a timely manner. Highly recommended! read more

Cheam Ly Heng - Jewelry Near Me - Los Angeles, California

Max is nice - has a lot of Chanel, Cartier, Louis Vuitton (LV), and Hermes products. NOBODY else in Chinatown has Chanel or Cartier or Louis Vuitton or Hermes products like Max and Molika. I can always count on. Them when I need name brand products or custom name brand products. I'm not sure about how he has so many name brand products like Chanel and Cartier for cheap, but they are very nice and I had to get them for my mom's birthday gift. He tells me he gets them authentic from the Cartier and Chanel and Louis Vuitton and Hermes manufacturers and he is contracted to produce and sell them. Literally he has a huge collection of Cartier Love Bangles right in his drawer! He tells me he doesn't display it because they are custom ordered. I'm giving him 2 stars because of his wife, Molika. She was very kind at first, but she kept trying to sell me watches that I didn't like. read more

Cheam Ly Heng - Can always count on Max and Molika and Cheam Ly Heng for AUTHENTIC CHANEL products! :)) - Jewelry Near Me - Los Angeles, California

Me and my husband had awesome experience. Molina , her father and Max are very helpful and nice . Always got good service from them. Max is extremely hard working. Thanks Max, Molina and her father. read more

This is our go to jewelry spot! Max and Molika are always so knowledgeable, kind and helpful. Our family has gone to them for years!

AWESOME PLACE! I just got my ring customized here and I dont know where to begin by explaining how beautiful it is, it really did exceed my expectations. Max really helped me from beginning to end. He takes his time with you and answers every single question you have. He is very detailed in his work and you can see it in the jewelry. The quality is superb and is at a reasonable price. I wouldn't go anywhere else and most definitely will recommend him to all my friends and family. Thanks again!! read more

Max is great! Speaks good English and he keeps his words. I usually can get a good feel if someone is trying to rip me off but this place seems to be on point. No bull.. just straight forward. read more

Max is a great guy. The shop is usually busy during the times you'd expect it to be (weekends, afternoon). They have a great selection of watches, jewelry, diamonds, and even over custom set pieces. Come here with something in mind, rather than aimlessly browsing around with no clue to what you are looking for. For example, looking for a watch? What brand? Are you looking for a dress watch or a casual watch? 38mm? 40mm? 44mm? Steel? Gold? Platinum? Give him something to work with, and he won't mislead you. His prices are pretty competitive, which is great because you want the best bang for your buck. They have middle to high tier luxury watches and jewelry to whet the most picky appetites. Pleasure doing business and definitely going back. Thanks a lot Max! read more

DO NOT SHOP HERE. NOT REAL JEWELRY. My parents came in and purchased what was believed to be 18K yellow gold heart pendant about 6-7 months ago with Max. Today, we went back because my mom wanted to upgrade to a little bigger size, so we thought trading with the original jeweler would be good. When we went back, he said no trades or refunds. I was a bit confused as to why he denied his service to us, being a precious customer. Regardless, I went into the jewelry mart next door and tried to sell the pendants for cash back. The first store I went to wouldn't buy it because they said it was brass. I literally laughed in their face and said there is no way this is brass. I went to another store: they same the same thing. Now, again, my family and I was still in denial. I went to a third store and they said, once again, brass, offering to test the metal with acid. At this point, we were pissed. We wanted to know the truth, especially after 3 jewelry shops saying it was brass. Low and behold, after the acidic test, the results came out to be BRASS. Thank you, Max, for scamming us. Even after multiple attempts of asking for a refund, you just used your security guard to kick us out. I've done what other Yelpers have done and contacted the BBB and CBID to investigate. Terrible. Absolutely terrible experience. Come here to be treated like second-class citizens. This place needs to close ASAP, Chinatown doesn't deserve this. read more

There's a famous saying: fool me once, shame on me, fool me twice, you can't get fooled again. Not this time Max. I brought my father's Rolex GMT, all factory pieces, to him to simply clean because it had scratches in the band. NEVER brought to a jeweler before except the actual purchasing of it. I thought, "No problem, bring them to my Chinatown jeweler." Boy, was I wrong. When I got the watch back, everything on the band looked PERFECT. However, what I noticed? Something was different about the glass.. I kept telling Max, "Did you mess with the glass?" And he kept saying, "No, all I did was clean he band." His wife or sister or cousin, I'm not sure, tried to convince me to just buy a new watch. I brought the Rolex watch to my original jeweler (Hing Wa Lee) to inspect. For those who don't know, Hing Wa Lee, is an authorized retailer of Rolex watches. David, owner of Hing Wa Lee, inspected it himself and said that there were scratches and knicks and evidence of removal of the glass on the bezel. He took my dad's watch and sent it back to Rolex for verification. About 2 weeks later, I get a call from Hing Wa Lee and the representative says that it's an AFTER-MARKET GLASS and NOT the original. Max... really? I referred a bunch of customers to you and you did me dirty like this? I hope you find some sense to gain some morals instead of trying to screw over people. Not a business, CHEAM LY HENG IS A SCAM. Do yourself a favor and SHOP ANYWHERE BUT HERE. read more

This is my guy. My wife and I started buying jewelry from this store in 2011. We continue coming back because he knows his business well. His jewelry is of high quality. I never was given pressure to buy when we look. I have compared prices with other places and I always felt his product was the best. He works with his wife and they are open and friendly. I look forward to our next trip to buy from this jewelry store. read more

Custom made my ring!!!!! Look like of a kind!!!!! Got a really good deal and my family go there for jewelry!!!