I was looking for a shuttle service from the airport and was shocked that there wasn't a…read moretraditional airport shuttle like you find at most airports. The web sites for the companies listed did not strike me as very professional, so when I saw All City's web site, I figured they knew what they were doing. Their web site enabled me to submit my request online, which I appreciated, but the site is very particular about how you enter your information. I had to keep re-typing information in order for it to go through and at one point, I actually had to call them to figure out what I was doing wrong. When it did go through, I got an email that they would be in touch with me (I assume to confirm my reservation), but I NEVER got an email or a phone call confirming this, so I called instead to confirm. When I landed in Charlotte, I had a voice mail from the driver advising me that he was waiting at baggage claim. Great news! I walked out the door and there he was! Easy breezy. And the ride was easy, too. The dispatcher had told me that tip was included, but the driver indicated that it was not. Sadly, I only had $2 to give him. Luckily, I got the same driver for the trip back to the airport 5 days later and was able to make-up for my poor tipping. My driver was very friendly and professional. Booking the return trip was a bit easier the second time around since I knew how to manipulate the site, but again, it had its challenges and wouldn't let me leave any comments (even though it has a comments section). And once again, I received a message that they received my reservation and would be in touch with me, but I never got a confirmation email or phone call. I would have appreciated SOMETHING showing scheduled pick up time, location and an itemized amount of the cost. I am not sure if I would use this service again. The driver was great, but the person answering the phone and the online reservation service was a completely different experience and standard of customer service as compared to the professional driver.

I use All City whenever I have to go to the airport. (And that is a lot)…read moreThe drivers are always on time, the rate is reasonable and booking is never a hassle. If your looking for a no frills, inexpensive way to get to and from the airport All City is the place.

What an incredible experience with Executive Car Service! I was planning a work event - Global…read moreleadership was coming to Charlotte and schedules were complex... I sent Jerome at Executive Car Service the flight schedule and shuttle service needs ahead of time, made quite a few edits due to travel adjustments and Jerome + Team were on top of everything! I couldn't have picked a better team to handle transportation for this event with massively complex travel needs. I will definitely be using Executive Car Service again next time I have a need, and have shared contact information with my colleagues in case they are looking for transportation services in the future.

I had a very poor experience with executive car service today in Charlotte, NC…read more The driver pulled up and did not say a word. He just opened the door and looked at us. When we asked if he was there for us he said sarcastically "No! I'm here for the other group of people!" One of my coworkers gave him her bag to be loaded in the car. He picked it up and literally threw it into the back of the vehicle. I asked him to please not throw our bags because these are personal items. He very Rudely said "Oh! These are personal items?! Naw, I thought they belonged to that man over there!" I told him all I was asking was that he didn't throw our bags. He said "I didn't throw the bag and I don't have time for this BS!" I turned and left as the conversation was becoming unnecessarily aggressive. Through the back of the vehicle he yelled "Just so you know SIR... I didn't throw the bag! This is just BS!" The entire 20 minute drive we had to listen to talk radio pretty loud. I didn't personally book this car, but had I we would have walked away.

I want to give a huge THANK YOU to Connections Transportation, especially Sammy and his son, for…read moretheir amazing customer service. From start to finish, they were incredibly kind, professional, and so easy to work with. Their team of drivers is truly top-tier always on time, respectful, and focused on making sure everyone is comfortable. The accommodations were spotless, relaxing, and honestly some of the best we've experienced. It felt like they really cared about our group and went above and beyond to make everything smooth. We will absolutely continue working with them for our future transportation needs. If you're looking for a dependable, kind, and professional company, I highly recommend Connections Transportation!

This is an amazing service company for transportation. Timely, informative and safe travel. It is…read morea service we have used for airport pick up and drop off. Great employees to assist with transportation needs.

Great service clean car and a great driver He was at my daughter residence on time the ride was a…read moresmooth ride and I enjoyed talking to the driver would recommend this company

This is the best Limo service to use I would recommend it to anyone who needs to be driven anywhere.read more

Super fast response time, but as most of the companies here in Charlotte, no limos. My friends have…read moreused them before for transportation, airport runs, etc. and never had a problem.

We live in Winston-Salem and needed Round Trip to CLT airport and home. This service was GREAT…read more Friendly and helpful driver; immaculate car (Escalade); regular communication to make sure our connections were accurate--I highly recommend this service!!!