MUST READ! Let me start by saying I am a professional google and yelp reviewer with 20-30,000 local views every 90days. That being said I know the owner of this establishment will try everything in their power to remove this review but It's alright maybe it can be a learning experience for them. Before anyone walks into a check advance location they should go watch JOHN OLIVERS YOUTUBE VIDEO ON HOW THEY ARE ALL BIG SCAMS TO TAKE ADVANTAGE OF LOW INCOME INDIVIDUALS. This is my experience: (DURING COVID) I drive here after noticing that the location on H st CLOSED PERMANENTLY. When the woman unlocks the door she said "what are you here for" no hello, no thanks for waiting, nothing. But no big deal I tell her I'm here to cash a check and get a loan. Simple right? I've done a loan once before so I come prepared and I know what to expect. This next part will blow your mind. I work full time and have a months worth of paycheck stubs that show a gross monthly income of $3300. She said she could NOT give me a 250$ loan because I show I have tips and they require 2 months of paycheck stubs In order to get the loan. Even a part time McDonald's worker could get a loan with less documentation but because I make to much money monthly I can't? is that how it works here? She was either completely blind or completely ignorant that she said it would only show in her "system" I make a income of 100$ a month how does that make any sense when I WORK FULL TIME. I even pointed it out that without any tips I still make my full time pay so I have no clue to how she was calculating anything. Must have issues with reading checks and if that's the case would you really trust this place? They picked up and left so fast on H st, in less than a day it's like they were never there. Gone. With everyone's info. Good lawsuit waiting to happen. To top it off, cashing my $200 check cost $12 it would be cheaper at any liquor store or even Walmart. People in charge of this business need to get it together or else they might lose even more locations for horrible rules and horrible service. This will go on all my social media sites and with the amazing link of how these types of places SUCK Congratulations check n go, now ima GO n check someplace else. read more

Wish I could give less than that. Don't know how they advertise "check cashed, easy and convenient". First of all it's not easy when you have to wait more than 30 min to be helped. It's not convenient either!! This place is the worst and should reconsider how they operate being that they have Walmart which will get you in and out in five minutes or less. Don't even waste your time. read more

I found this business very noisy. Three or four ladies trying to talk loud enough to drown out each other's conversations. Expect zero privacy with your conversations. I just got a real bad vibe and will definitely look for a more professional operation. read more

This place is amazing. Not only was the staff knowledgeable they do there best to make you feel like a guest in there home not just another customer. The manager Marcela knows her stuff and helped me choose the best service. I will definitely come back here and recommend it to my friends and family. read more

The women employees here have attitude. They are nasty to each other and the customers that come in. The only reason I put two stars is because they cashed a check ok but they need to leave the attitude at home. This is a place of business not high school read more

Customers beware when using this Check N Go store for any services. From day one I was treated like shit by the so called "MANAGER" Lydia. My first contact with that bitter woman was a complete fail. She has no clue of what customer service entails. As I was waiting in line for my turn I witnessed Lydia practically yelling at an elderly woman who had forgotten her SS benefits letter. The poor woman apologized to Lydia about 10 times & asked her to give her s chance because she needed the money to pay her bills. I clearly remember the older woman looking back at the other customers almost in tears. My stomach turned & I felt so bad for her but Lydia just sent her away without pitty! When my turn came around I could tell she was angry & irritated by the fake smile & no eye contact. I felt so uncomfortable but made my transaction & left feeling disgusted with what I had witnessed and my personal experience. I unfortunately had to return (location is convenient) hoping and praying that I didn't have to deal with Lydia again however she was there and although there was anither woman there she made every attemtp to be the one I had to deal with, again I got the same bad attitude, angry, bitter person! I thought this day would be different giving her the benefit of the doubt because we all have our "bad" days but nope, she was rude, loud & disrespectful to the staff. I again had to experience that terrible feeling and disgust having to deal with this monster! Today I called to get some info on a balance I have and "Lydia" answered the phone (not surprised) and I asked her kindly to please help me with some questions I had on my account. She immediately said she couldn't because she didnt know who I was- I was like really?! I gave her my nane and told her I csn provide all my personal information. The woman placed me on hold & after 15 minutes came back on the line and said "oh you're the one that never comes in & we take payments from your bank account". I said yes you know who I am and all I need is the balance. She then asked "why-are you gonna pay it off?" I said well if its what I'm hoping itbus yes I want to. The she said well I'm sorry but I can't give you any infirmation. At this point she has made me angry & I raise my voice & talk over her and ask If I could speak to soneone else snd she says "I'm the manager" and hangs up on me! This horrible person is a BITCH! To this day I don't understand how she is a manager. I work in customer service and would NEVER treat anyone like that-EVER! I will never set foot in that place again. I now understand why there is so much turnover with their staff. I have seen how rude & cruel she is to those poor young ladies & young men that work there. I wish more people came forward with their bad experiences with that woman. read more

Walked in this morning to apply for an installment loan. The employees were very courteous and professional but the loan over-writers, who are not present in the office, are absolutely ridiculous! I have had three previous loans from Check N Go with interest rates ranging from 87% to 94% and have paid them off without ever being late on any payment. My credit rating has improved since my first loan with them and I have never been late on any payments anywhere in the past six or seven years. Yet, this time I was offered the same amount loan with a 220% interest rate with a monthly payment of over $900! Naturally, I declined! Beware, this is how Check N Go treats their previous good customers! Absolute nonsense! I'll never go back! This company is absolute scum! read more