Took my truck in for repairs Tony said it would take two to three weeks they had it for over six…read moreweeks and used after market parts never again will i let them touch anything of mine never! Duane middleton

Exactly a month after I purchased my brand-new car, someone hit it while it was parked, knocking…read moreoff the back bumper and leaving little dents, scratches, and chips in the paint. Needless to say, my husband and I freaked out a bit -- mainly because we knew the value of our brand-new car dropped dramatically. Sigh. Fortunately, the person that hit us was someone we knew and she was quick to contact her insurance to fix the car right away. Within days, the insurance company sent us to this location for repairs and a rental car [for free]. In less than a week, my car was fixed really well (with a lifetime warranty, I think) and looked brand-new again. Yay!! While we are happy with the way the car was fixed, their customer service is the main reason for this glowing review. Read on.... When we initially went to drop our car off for repairs, the rental car was not there yet. After waiting nearly a half hour, the customer service rep we were sitting with (I really wish I could remember his name....) contacted the rental car company (Enterprise) to figure out what was going on. Their computer systems didn't show that a car was rented for us. Whaaat!? He then contacted the insurance company (Progressive) to figure out what was up. Apparently, the person over the phone messed up and sent a rental car somewhere in Texas. Dude. Again.... whaaat!? Nothing associated with either car (ours, and the person that hit us) had anything to do with Texas. What a dumb error. Since it was nearing the end of the day, we were on a time crunch -- AND scheduled to leave for a weekend trip to Chicago the next day. Not to worry -- the guys working here were on top of their game. Not only was the customer service rep taking his time to find a car for us, but he also recruited his boss to make a few phone calls. After an hour and a half wait and them playing phone tag with insurance/rental companies, a car was found and delivered to us. I am sooooo thankful for the extra effort these guys put into finding us a car and keeping us happy. They didn't have to go the extra mile to make all those phone calls, and yet they did. And on top of that, my car was beautifully fixed and take care of. Nice job, guys. Thank you so much!

I want to recommend Slone Collision Repair for your auto body repair needs. They came recommended…read moreto me by my car dealer and I could not have been more pleased with the service I received. My car looks like new, I was treated extremely well and they were honest and lived up to all my expectations!

Brad from Fleet Service really came in clutch in a time of need, was very friendly, quick service…read moreand just a great experience during a stressful time.

From the owner: Specializing in: - Truck Body Repair & Painting…read more- Truck Service & Repair

Took my Honda Pilot to Caliber in Georgetown for some front end damage from an accident. They were…read moreeasy to work with and communicated very well with when the vehicle would be ready. I received the car back a few weeks later after they started. Last week, the front end sprung a leak and called them. They arranged for a tow truck to pick up the car from my house, kept it for a day and personally dropped the car back off to me at my house where they picked it up from. I had very little disruption to my day and must say, exceptional customer service! Thank you

had my car almost a month and waited until pick up day each time to say oh well it'll be ready next…read moreweek, that we had to call to find out. fast forward to today the "pick up" day. it's not cleaned and paperwork isn't finished so now it MIGHT be tomorrow. poor communication and a month for a single fender is crazy. never again

Rides by Wright is the real deal! They took our 1969.5 Dodge Superbee, which had been poorly…read morehandled by a shop in Southern Indiana, and completely transformed it. From start to finish, they were trustworthy, meticulous, and incredibly fair. They restored our Superbee to its original glory--if not better--and kept us updated every step of the way. After a nightmare experience with a shop that claims to do "Restorations" on "Classic" cars, Rides by Wright truly saved the day. We wouldn't consider going anywhere else for this kind of work. If you want your car in the hands of someone who truly has the skill and passion to do it right, this is the place to go. Thank you for bringing our car back to life--it's better than we ever imagined!

From the owner: Custom Auto Painting…read more Services: Custom Paint, Complete Restoration and Mechanical Services, Metal Fabrication, Custom Car Building Location Facts: Quarter Mile off of the Dixie Hwy.