I was at the Checkes #5380 on January 1, 2024 at 1136am. I have the Checkers/Rally's rewards and have a reward "BUY ONE BACON ZILLA GET ONE FREE expiration January 2, 2025. The cashier at the walk up order window said I could not use this reward until Jan. 2. I tried to explain to her the reward was good until Jan. 2 that I wanted to use the coupon today. She still insisted the coupon was not good. After arguing she said what did I want to order. I said the reward was what I wanted plus 4 apple pies small fries and a checker single no lettuce no tomato. She said ok. I paid with my credit card. After I paid she shut the window glass on me. I knocked on the window and said I want my receipt but she just walked away. When I went to the pick up window I asked the different person for my receipt which she gave me. I looked at the receipt and I was charged for 2 baconzillas not one. I went to the Order window and said I want a refund for one of the burgers she said no. I said I was going to call the police she said go ahead and shut the window on me. I called the police but they said I had to make a complaint to the corporate office it was a civil matter which I am now doing. If this complaint is not taken care of I will make a complaint to the Better Business Bureau and the Maryland Attorney Generals office read more

Asked for no onion on my sandwich because I'm allergic. Said it slowly and clearly 3 times, they even repeated it back. I get my sandwich with mounds of onion on it. ‍I'm all for a living minium wage, but this kind of thing makes it hard to keep that belief. read more

This little fat, goblin neck cashier MALACHI DS239 gave me the wrong food I let her know it was the wrong food she then turns around walks over like she was fixing it, then hide it in the bottom of the bags like she hide candy in the fat folds of her neck so I could drive off not knowing it was the wrong order. First I'm allergic to the ingredients in barbecue sauce and second if you go thru all that why not just fix it right it's your job if you don't like it your thick azz should have went to college or paid attention in school instead of memorizing the lunch menu or what new snacks will be out in 2024. Just plan lazy read more

All I can say is thanks for the raw chicken Checkers. Thanks but no thanks. I'm now surprised I see so many people in line here. I orders on DoorDash and when it arrived I took one bite and raw chicken. I submitted a complaint to DoorDash immediately and they refunded my money. I took the picture in the DoorDash app which hopefully I can get a copy of to show on Yelp what the inside of this chicken looked like. For type of chicken: I ordered the mother cruncher. read more

Ordered this for delivery on 9/20. The delivery person had to wait at the store for about 20 minutes to get the order. The food was hot when it finally arrived. Everything was very good tasting and the quantity and quality was good. Would have gave them another star if the service was faster. read more

The food was garbage! , I ordered the mother cruncher chicken sandwich meal, it had no sauce on it, the onions rings were stale and soggy, it was a waste of my money. Nothing was fresh. read more

Came Here Back In 2020 In February. I Ordered Baconzilla Combo. They Made My Order Pretty Quickly. The Staff Was Okay.

The order taker seems to be on a cool and rushes the customer to make a decision from a plethora of options on the menu. I find this to be the case at all Checkers. In addition to feeling rushed when there was no line or waiting customers, we paid $15 for 2 sloppy burgers with bacon crumbs not strips. The presentation was terrible. The cheese wasn't melted AT ALL. What's the rush of the end result is trash??? The only thing that was hot was the fries. I feel like I wasted my money and could've gone across the street to the chicken and waffles restaurant. We will not be returning. Perhaps, if they slow down the quality would be better. read more

Checkers - Burgers Near Me - Waldorf, Maryland

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The worst! We've lived in this area for 19 years and this location has come to a crashing halt! It was one of our favorite fast food restaurants to go to but NO MORE! The last three visits we've come home to find paid food for missing! We've attempted to reach them in the past but no response. I refuse to spend any additional money there. There has to have been a change in management or status of employees for this drastic of a change. I know for certain when "Margaret" was working we never experienced a problem. read more

Honestly literally such rude customer service. Literally got in the line thinking they closed at 3M but it was actually 12 didn't know and then when I asked about the chicken sandwich the lady snapped at me saying how she shouldn't even serve me with an attitude.... if you didn't want to serve anyone then the line should've been closed read more

Rude and unnecessary unbelievablyunprofessional staff... I didn't ask you to tell me what you wanted to order... I never said I was ready to take your order read more

you forgot the funnel cake fries on my doordash order. this is bullshit. i will never recommend this place. this is bullshit. but the burgers are good. read more

I'm glad this place is open until 4am but that's where the praises end. Order a XL large fry and received a medium fry at best in a xl Iarge container. Refer to pictures. read more

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Thee worst cheeseburger I've ever had. The burger tasted like it was made 5 hours earlier. The fries were so so. And their ice cream machine was "broken." read more

(A Male using wife's profile) If I could give negative stars, I would! Had the worst experience here this morning (Checkers on Leonardtown Rd. in Waldorf, MD). I work in customer service/sales. so this is really big to me. Checkers opens at 10am (which I did not know BTW-thinking they opened earlier). I pulled up to the Drive Thru Speaker/Mic at 9:55am. I waited for a minute. Someone yells out of the speaker "we open at 10". As a light hearted joke, I said "Oh, ok...is it possible for you to take my order and put it in at 10"? I was ignored... So then, someone yells out at 9:57, "you can't sit there"... I was like, "I'm sorry, excuse me?"... They repeated, "You can't sit there". Then I heard "we will call the police". I immediately felt disrespected and asked for the manager. (Now, there is no sign stating you cannot sit in the drive thru and if this is their policy, the way it was unprofessionally yelled at me (by a manager and their staff), was unacceptable)...It is now 9:58 and now another car has pulled up behind me (this makes two cars now, including mine) waiting for 10am. The manager comes to the speaker and rudely yells "I am the manager and you cannot sit there, you have to drive back around and come back at 10"... At this point, I am just flabbergasted at what's going on. I asked the manager, "So you want me to drive around and come back at 10, but there is another car behind me...and since it's 9:59, by the time I drive around, this car will pull up and it will be 10am and they will be able to order, even though I sat here for 5 minutes waiting patiently having to endure this horrible customer service". The manager walked away and at 10:02am, a new young lady came through to take my order. Once she was finished, I drove up and let her know, it wasn't her giving the poor customer service, it was the manager and another employee. The young lady at the window understood my point and offered to provide my food at no charge. Unfortunately, my feelings about this place have been swayed by the the manager and one of employees. I will NEVER go back to this Checkers again. NO ONE SHOULD.... Customer Service: Negative 5 (-5). (P.S. I spent $28 a few nights ago and the food was cold, but I decided to give them another shot today and they failed miserably). read more

Customer service is very rude when I was kindly just asking for a chicken sandwich which she then continued to rudely respond to and say "no we're out of those so pick something else now". Will never be coming back. read more

I wish I could say this what a good experience, but unfortunately it went pretty bad. We ordered a simple meal for 3 people during lunchtime. Obviously it is pretty busy at lunch so I chalk the wait time up to that. But we ended up waiting for a good 10 minutes to have our order missing fries and they had forgotten our drinks as well. The manager gave us 3 small drinks when we asked and she even checked her receipt which had my my large drink, a medium and a small drink on it. But they gave us 3 smalls. The only reason why this isn't a 1 Star is because the regular employee there was very polite and apologetic of the wait. The manager wasn't nice at all. And that is what ruins it. In terms of food quality, it's checkers so it was decent. read more

This place is absolutely a piece of shit! 1st let me tell you don't even try to apply in here. They don't offer absolutely any type of benefits no even sick days that BY MARYLAND LAW is required! Yeah they rather pay a fine than give it to their employees (yeah they got money like that) they pay rates are an effing joke, management is burnt out because they make them work like dogs, and employees cant even get a decent raise! Since they change owners that place is going down, no wonder why you get a shitty customer services, they are obsessed saving money and no wasting food that providing a decent Customer Service. That's why if they are out of something it's because they didn't want order enough product just so they can save a few bucks, if an equipment gets broken they won't pay the right professional to get it fixed properly they rather pay a bootleg "technician" and for for maybe a month then down again. The list goes on and on! read more

This was our first time getting food at Checkers and it will definitely be our last. Fist of all, the service was terrible. The person at the window didn't even bother exchanging one word with us besides handing me the food and when I said "Thank you," all I got back from her was "mhmmm." Definitely worth a teaching moment for my kids to show them what good customer service does NOT luck like. The food itself- let's just say, half of it ended up in the trash. The fries were completely over seasoned, the chicken bites box had tons of grease running down it's lid, and the burger was the worst I have ever eaten. Shoe leather would have been tastier and more tender than the piece that came with the burger. Not even the slop of soggy lettuce with the completely tasteless glob of sauce could make that burger juicy enough to swallow. The $20 bag of food was a disaster from beginning to end. read more

The service is always on par and the food is always hot and super fresh! They also stay open until 4 a.m. every day! There are a lot of rachet checkers; this one breaks the mold on great service and fresh food. read more

Very disappointed with the food. I purchased food for four people and it was not fresh. It tasted like it was sitting around for hours. The fries and fish were stale, even the chocolate milkshake tasted old. That was a poor food choice today. We all ate because 1) we were hungry and 2) we left the establishment. read more

This is a 5 star checkers. The food is always fresh and the workers are polite. I've been here many times and not once have I been disappointed. There is sometimes a wait but worth it! read more

Ok, I completely admit it... Checkers is a guilty pleasure of mine. I used to eat it out in Ohio (where it's called Rally's) when I lived there. However the Checkers out here in the DC area aren't always in the greatest neighborhoods, and I actually don't even know where the closest one to me would be. I happened to be in Waldorf today and on my way back to VA, I saw one and stopped in for lunch. Bacon cheeseburger, yummy battered fries and a Mr. Pibb. It was delicious. read more

Best hotdogs in Waldorf, a little expensive for a loaded chilly and cheese, but it is soooo gooooooood. To bad they don't sell BEER.

Checkers use to be the best place to go for burgers. Now it has totally went down hill. Its not just this Checkers but EVERY CHECKERS its just not good anymore. The food is always cold, you may get hot fries every now and then. The burgers are bland and nasty. Im done with checkers I tried but I cant continue to waste money on disgusting food. You just lost a customer for good! read more

The worst experience ever. First and last time order here. We asked if they can substitute drink in combo with milkshake and they charge us $15 for one combo and one milkshake. read more

Normally this above the average fast food place, but tonight they were nothing short of absolutely Terrible. Four times having to give them my order, three times he got it wrong. After we got our drinks, only three people total, he asked what else were we missing, HOW BOUT THE FOOD? After we drove away, of course the drinks were wrong. Not worth my frustration going back to fix it tonight, nor worth going back to this place ANYTIME in the near future. read more