Cheeky Monkeys is a fun spot for kids and overall the facility is clean and well maintained. The play structures are engaging and my child really enjoyed the experience. That said, the biggest issue during our visit was staffing. There didn't seem to be enough staff present to help monitor the play areas. Older kids were frequently in the 3-and-under section, and parents were walking into the soft play area with shoes on, which kind of defeats the purpose of having a designated space for little ones. Still a good spot for kids, just could use better monitoring. read more

Got to visit this location over the weekend, and overall we had a great visit. We liked this location better than our first visit because the smaller kids area was better set up than another located we visited. The toys, mats, and everything else was much more presentable too because it is a newer location. Their party room was a great size, and the set up for the party was lovely for the kids. My only complaint was that the room was stocked with any supplies so anytime you needed something you had to hunt down a staff member and ask them to grab stuff when they should have had those items already stocked in the room (i.e. utensils, napkins). Overall enjoyed our visit and would recommend to other families looking for a safe, newer place for kids to enjoy and burn off their energy. read more

We came here to celebrate my nephew's first birthday and all 3 of my boys (7, 5, & 1.5) all had an absolute blast. It was tough to get them to step away from the jungle gym area for cake & food. And my kids LOVE cake and food (which were French fries & chicken nuggets). My youngest often is a bit hesitant to go up high or down slides, but he was drawn to all levels of the area from the ground floor to the 3rd floor. He had an absolute blast and had no qualms going around all the older kids running around. With that said, I will say there were several times when older kids came in to the area dedicated for younger kids and were playing a bit too rough. They were constantly bumping & knocking over not just my son, but other kids in that area as well. I get that it was unintentional and they were having fun, but it would've been nice if that area was policed a bit by employees to make sure any kids in that area were either of age or respecting the younger kids. The food itself was fine. For the adults there were pizzas that were totally passable. A tad undercooked, but nothing inedible. All the kids and all the adults ate just about every piece of food out during out time. The private room we had for the party was great. It was set up basically just for food and a place for parents to congregate but that's totally fine. There was no need for any activities for the kids. The kids wanted to spend as little time there as possible. So, if you're looking for a great place to let your kids run around and blow of steam/energy, while also maybe giving you some time to relax as there is an (admittedly) small seating area for adults, then Cheeky Monkeys is a great option for you. read more

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Service, even tho it was extremely busy the women behind the counter where so polite and patient. They where so kind we explained we where from out of town and it was our first time there, they informed us on all their services I ended up buying a bouquet of balloons and you can even choose the theme. Both my girls loved the place, as a mom the first thing is safety and cleanliness in these places. No complaints because the place was clean including the inside of the play grounds. Food was decent to snack on the tenders and fries where good. There is a baby area and a big kids area. Loved the place ! read more

Cheeky Monkeys Castle Hills - This is the baby area - Indoor Playcenter Near Me - Lewisville, Texas

Cheeky Monkey's new location is awesome! It's a huge, neat, and roomy place with tons of fun. My kids couldn't get enough of it! The indoor jungle gym, slides, ball pit, and trampoline...they have it all! We also had a blast with the arts and crafts activities they had for Easter including face painting. The staff was very kind, helpful, and watchful. They made sure everyone was safe and happy. The food options are what you expect. We celebrated our son's birthday at the Plano location but glad this is nearer to us. I highly recommend Cheeky Monkey's for a fun-filled family outing! read more

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We went to Cheeky Monkeys - Castle Hills with our toddler for the first time today, and the frying oil fumes put a big damper on what would have been a great time otherwise. Our clothes and hair stunk and felt greasy as soon as we got back to our car, and we were only there for 45 minutes. I don't think breathing in frying oil particles (VOCs) would be good for anyone, let alone developing little lungs. I hope the owners figure out a way to fix this problem because it's a potential health hazard. Cooking oil is one of the worst indoor air pollutants as per many research studies. To be fair, this could be an issue at other similar kids' playgrounds that also serve such foods. I don't know. I'll be happy to change my rating once I can confirm that they've resolved this issue. read more

The staff kept opening the kitchen door and the kids kept climbing behind their counter that had buttons. It is a safety hazard. Also, other doors were left open - the office door and another door behind it were left unattended. Also, the young girl working there was complaining at me- I was a babysitter and the mother left me food to feed the kids, and she didn't like that and also complaining that the kids were running around. I do NOT recommend this place. read more

CLEAN, New and Wonderful! Staff is friendly and helpful. Our kids always love coming here. Their party rooms are spacious and love the fact that they have balloon twisting here on weekends. read more

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Such a cute place. My 3 year old had a blast! This will be a weekly stop for us. Lots to play with and the food/ snacks was good.

My son and I had a really good time! The staff were really friendly and mindful of keeping the older kids separate from the little tots which I really appreciated. The food/snacks were priced well and the restrooms were clean. We'll definitely return and I would recommend Cheeky Monkeys for birthday parties or just a fun place to take your little one! read more

Love this place! Great choice for toddlers and small children. Super clean and cute. They offered monthly events. Totally recommended.

Our first time with our toddler. This was a fantastic place. This a great option for toddlers to burn energy and also indoor activities.

Good place all around other than one of the workers kicking my older daughter out of the toddler town area. I already addressed the situation that my older daughter is watching and playing with my younger daughter, but the worker didn't give two F's. So my older daughter can't have fun with her own younger sister and watch her in toddler town? read more

My daughter loves this place. However, every time I come in the front desk staff isn't the nicest. On their phone, the customers have to speak to them first. It's just.. unprofessional. When you are paying any kind of money no matter the amount, you should atleast be greeted with a smile. read more

Love this place. It's clean, entertaining, and most importantly INDOORS haha trying to find activities with AC in this Texas weather is key for survival with a toddler. read more