This place is really great! My niece has gone here a few times. She absolutely loves it. The staff are very friendly and helpful as well. We go here all the time and don't mind the drive to get here. It's all worth it when we get to Cheeky Monkey and see that sweet smile of hers. 10/10 would recommend this place to anyone who wants a designated play area. It has definitely became a place me and my family go to frequently. read more

Cheeky Monkeys Plano - Indoor Playcenter Near Me - Plano, Texas

My grandkids love this place! And I love that I feel more comfortable in this space with them than other activity places. The staff is helpful and very nice. The center is clean. The staff monitors areas so big kids are not overpowering the little kids areas. There's three levels of climbing/sliding for the kids to enjoy. read more

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Personally, I would rate this place a 3.5 or 4 star, but I am leaving myself and my opinion out of this review. This is about the kids, and the kids absolutely LOVE it! I gave them a choice of places to go to and they chose this, even over that mouse place. What's more, they actually ate the pizza here, and they won't eat it at the other place. Overall, if the kids love it then I love it! read more

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It's in a convenient location to our home. It was clean and the staff was friendly. It's pretty basic but the six-year-old that I brought had a great time for two hours. If she was writing this review, she would have a lot more nice things to say. read more

Super cute place for the kids to have fun or for birthday parties! One of my cousins babies was having a birthday party here and the staff planned the entire party for the kids. They danced, sang and did many activities while the parents were entertained. They have food available that are suitable for kids. I think this concept is fantastic! Parking is great however your GPS may take you to the back of the building so keep in mind that you'll have to be attentive. read more

Cheeky Monkeys Plano - Indoor Playcenter Near Me - Plano, Texas

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What an awesome place.! I love how welcoming the employees were. Love that they were attentive. Not rude. Facility was clean and age appropriate. My twin 4 year olds had a blast. And their special needs sibling smile until her cheeks were rosy. Great job you cheeky monkeys! Keep up the good work! read more

Cheeky Monkeys Plano - Going thru obstacle course. So much fun! - Indoor Playcenter Near Me - Plano, Texas

First of all... let me say this! The GM KAY is 10/10, highly recommend! We drove far to have the best party for my two year old and she and the staff (Alyssa was our GIRLLLLL!!!) made everything so amazing! The place was nice, the kids had THE BEST time EVER! The experience was unforgettable! My babies and all of the party guests were worn out from playing and exploring (so were we!). I recommend the Plano location! Everyone was attentive and very friendly and welcoming. Love the staff here- on down to the ladies making the food! read more

This place is really fun if you enjoy playing with your kids. We had a blast (adults included)!! Unexpectedly, we came on a day there was an event - Easter Egg Extravaganza! This included admission, Easter bunny, egg hunt and kids lunch. We were lucky to get in as tickets were pre-sold and only had a few spots left. The place was open, clean and there are options for food/drink. My toddler enjoyed playing in both areas and the other kids big and small were very respectful and helpful to one another. We made some great connections and everyone was friendly. The staff here is outstanding. You can tell they enjoy what they do and were so helpful and courteous even with the chaos of parents and children. Most of my interactions were with Ashley. She took very good care of me and our needs. Big shout out to her for going above and beyond my expectations. We will be returning! One recommendation is that they upgrade their PA system. We couldn't understand a word. read more

Cheeky Monkeys Plano - Indoor Playcenter Near Me - Plano, Texas

So much fun Nice and clean playground for kids Spacious waiting area for parents Party rooms are spacious with fun and colorful decorI definitely will have a birthday party for my daughter here next year. read more

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Cheeky Monkeys is a great place to bring your child to run off some of that energy! Some parents kick back and chill while their children play and others watch like a hawk to ensure their child is safe (guilty). Pros: There are a ton of different activities and play areas to keep children busy! There are areas that are more active and areas that are less active but still fosters an environment for children to learn and play. We hosted our daughters 2nd birthday party here and enjoyed it! Cons: It is definitely time for some updates. There is a ton of wear and tear and on the weekends it seems difficult for them to maintain the cleanliness of the establishment. I was playing around with my daughter and saw the area above the bouncy house was filled with trash and looked like it hadn't been cleaned in weeks. Also, there are ALWAYS big kids in the toddler play section. I've had to rescue my daughter a couple times off of the spinning wheel with balls because the big kids will take over and cause the wheel to spin entirely too fast for a toddler - I think Cheeky Monkeys can do a much better job of administering this. read more

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Overall solid 4.5 stars. Like the safety aspect of not being able to get in or out of the building easily. They give you (parent) a wristband once you pay. I opted for the All Day bracelet for my 2.5 year old. It was 16.99. There are signs for no outside food or drink to be allowed in, though they do have a concessions area to buy snack packs, pb&j, treats/candy, milk, juice etc. & coffee! we left before lunch/snack so we didn't buy any. I arrived at 9:35am and left by 11am. There was a good amount of kids not too busy and plenty of room for play. All parents and kids must be in socks (you can bring your own, but they also sell some there) to play in the play areas. Upon leaving an hour and a half after arriving I confirmed I was allowed re-entry later today before closing since I paid for All Day play. big plus since she naps. Will be returning on super cold/windy/rainy days for sure. read more

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1-14-2023 This is an fun place to bring the kids and expend some energy. The crawl area is large and can get very crowded. I prefer going early and during the week. They have Parties on weekends so it can get loud and rowdy in there. Adults are welcome to crawl around for no additional charge (waiver requires). I've been a few times with my granddaughter and we found some new hidden spots. They do need additional workers for the check in, bathroom cleaning/stocking and at times to enforce the posted rules. The check-in process on a weekend is time consuming and a chaotic, especially right at opening time. The Parents who don't monitor their kids is an issue in The toddler area, posted signs state for ages 4 years and younger. Six year olds taking control of the ball pit covering themselves up to hide under the balls and then throwing the balls at three year olds is dangerous. There is no one (worker) available to request assistance. I have to monitor and remove my child from the area and check back at another time. My advice is to crawl around with the kids, make lots of memories and have fun. The blue slide is fast but the purple slide is even faster. Granddaughter loves this place and we will be back many more times. read more

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I'm disappointed! This place is filthy! I've taken my son to multiple indoor playgrounds and this has to be the most expensive and dirtiest place. Their entrance door is broken. The toys look super old and have stuff written all over it. The floor is dirty! Will be the first and last time here read more

SUPPORT THIS LOCATION! I had my daughter's birthday party at this location and when I placed the order, the website says "no outside food or drink allowed", so I didn't get a cake because of this rule/policy. Even when I got the confirmation call the week before, that was not discussed. When we arrived and was welcomed by the staff, they asked me if I had a cake, of which I replied no due to the policy. They said someone should've told me it was ok before now. Fast forward to I'm reviewing the bill and one of the staff members walks by with both hands full of stuff and slides a cake in front of us and keeps walking. They wrote happy birthday to my daughter on the cake. All of the parents there for the party all looked at each other in shock trying to figure out what just happened, including myself. Our host said that the staff felt bad for the mix up and wanted to make it right. They even brought the monkey costume out for the kids! They went above and beyond! I went from not only questioning if I would ever spend another dollar in there, I will now specifically go to this location and tell everyone that I can to go to this location as well! Everyone in our party said the same thing. Thank you for going above and beyond to make a little girl's special day even more special! read more

We were here for a birthday party which was nicely done. 2 hours included playtime, some employee-led games and dances, pizza in a private room, and cake time. Everything seemed clean and overall well maintained. There were small spots on the play equipment that needed mending but nothing unsafe. There's no outside food allowed but there's a small food counter with the usual food and drinks available. The staff was helpful and friendly. Overall, it seems like a nice place to have a kid's party. This place can also be enjoyed as just an indoor play place. read more

Cheeky Monkeys Plano - Birthday party dance - Indoor Playcenter Near Me - Plano, Texas

This place is filled with filth. Parents who are able to just sit at the tables would not see this. I took my toddler here and have to be with him the entire time. The playground is dirty with balls of hair everywhere. Some of the balls in the ball pit area are all crushed and some even cut open. They should have routine measures in place to check these sort of things. This is a safety hazard. The place overall is not well kept. There is only one person working the kitchen area. 30 mins for an order of fries is not acceptable. Will not be returning. I hope inspector comes in and fines this owner! read more

Recommend! I was hesitant to try this place because I felt like reviews were mixed when it came to cleanliness and safety for younger kiddos. I took my 2 year old on a Friday morning. It was $15 for an hour (but we stayed a little longer). It wasn't too busy. Maybe a dozen other families. I loved that my son was able to do everything. I went down all the slides with him, but there was no area he was too little to climb. I feel like this will be a great place for us from now until he's maybe 6? There are slides, trampolines, ball pit, a "market", building blocks, etc. I was able to go through the entire structure with him so that was nice. Most places I'm too big to go with him. So this was great since he didn't come with a friend. I felt it was as clean as can be expected for a kid place. It might be worse on the weekends when it is busier. They have diaper genies in the bathroom which is awesome. So the place doesn't smell like a diaper! I can't speak to the weekends. But for a Friday morning I would recommend it as a safe, clean and fun activity for a toddler. read more

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Taking my review down a bit. We came on the weekend this time. I do NOT recommend coming on the weekend. The employees are rude and completely oblivious. We paid for 2 hours but when our time sticker was given to us, only one hour was given. When I brought this to the girls attention she seemed annoyed with me. Later there was a birthday going on. To gather everyone for the party they blare a massive travel speaker with the song "follow the leader." They placed the speaker two feet from my stroller where my baby was sleeping. I asked if they could move it over a little because he's almost 3 months old and that music was loud. The girl actually said "no, but you can move over there till we are done." Are you kidding me? I've been sitting here an hour. YOU can be courteous of customers and move over a few feet. I am unimpressed with the attitude of the employees here. If you can avoid any interaction with these horrible people then you'll probably enjoy your time. I think the concept is great. The place is so much fun for kids. However the employees need to be taught customer service and manners. read more

By far the best indoor play area I have been to. There is a good variety of activities for kids of all ages. Clean and sturdy with plenty of cameras around for safety. Took my nephews and it was $26 for two kids under 5 for one hour. Seems pretty pricey, but worth it when the kids enjoy it as much as mine did. There was a toddler area with a very small ball pit and some small obstacles. A trampoline area, multiple slides, mazes. To the side there are some make believe areas with a grocery store and other buildings for children to let their imagination run wild. Snacks and drinks are sold at the concession stand and they do parties as well. Four stars due to poor service. Don't you just love it when you walk up to the counter and the representative just stares at you, as if you know what they're thinking? There's no signs detailing pricing or anything, and security is sketch at best with no security measures, like matching stamps or anything to ensure kids leave with who they came with. read more

Cheeky Monkeys Plano - Bridge. - Indoor Playcenter Near Me - Plano, Texas

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We had our son's 3rd birthday here and it was such a success. Koya the manager was so fun to work with. She was patient and answered all of our 10000 questions we had prior to the party. The party coordinator/host was so organized and made sure everything ran smoothly. I literally did not have to do any work once I stepped foot in the room because they took care of literally everything (eg, set up/clean up, cake cutting). The children loved the play area and the face painting set up. The play area itself was clean. I liked how the staff were vigilant in making sure everyone wore socks. Would highly recommend this spot for events! read more

Cheeky Monkeys Plano - Indoor Playcenter Near Me - Plano, Texas

Annoyed more than anything. My Kids had a great time until we had an experience with an EMPLOYEE who singles out people of color. This was our second time ever coming. At around 2pm Saturday 2/20 The employee was randomly handing out streamers to children not asking them if they were part of any party. ALL OF THE CHILDREN SHE HANDED THEM OUT TO WERE WHITE. Some were we apart of the party some were not. We thought she was just handing them out for fun. So I asked my two year old to go ask her for one. She looked us up and down and saw our brown faces and asked us "are you apart of the party?" As long as we had been standing there she never once asked anyone else that question. We Ofcourse said no. We had no idea the streamers she was handing out was apart of a party until then. I attached a photo of streamers she handed out to people who weren't guests of the party but Ofcourse not black. My daughter wanted them I told her to leave them there. read more

Cheeky Monkeys Plano - Indoor Playcenter Near Me - Plano, Texas

This place is awesome! My son and I had such a wonderful time going down the slides, the purple one is the best! The jungle gym area is large enough for kids and adults, but not too large. The monitor makes it easy to see where your kids are. There is ample seating for parents to relax while their children play. The staff I encountered in the play area were friendly and they interacted well with the children! The facility is spacious and clean. There is a separate toddler area so the older kiddos didn't have to worry about running into the younger kiddos. My son was a little bummed that he couldn't play in the school bus bc it is actually used as the service counter:(. The kitchen area is not totally functional, it will be up and running within 2-3 weeks according to staff. The party room looks large enough to accommodate quite a few kids. There is so much to do from slides, to trampolines, toa mini zip line and a maze they will definitely stay busy. The only downside is that the $12.95 only covers two hours and it goes fast, however it is so worth it to me. The staff will actually monitor for safety and play hide and go seek or other games to keep kiddos entertained while you relax. I can actually relax knowing there is someone monitoring the kiddos inside the jungle gym! I was impressed! My son was worn out and happy on our way home, score! Other than that we had a great time and will be back! read more

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Completely chaotic! The toddler room's main attraction is not age appropriate and draws older kids who came in unsupervised. They were riding the hanging balls around without regard to the small toddlers in the area. It's completely unsafe. I didn't see any employees monitoring the children areas. We won't be coming back! read more

We had so much fun! We visited on a Monday afternoon at about 4pm. The front desk gentleman was super kind and helpful, the play area was clean and it wasn't crowded at all. I really appreciate that they allow you to bring drinks in, and had socks available which we're definitely necessary for adults as well, especially if you have a little who can climb! Such a good experience, definitely worth it! read more

We came and booked for an hour for our daughter. Only one of us parents got a bracelet. It wasn't clear why both of us didn't get one since the Fairview location we both were able to get one although we did book for 2 hours there. I didn't see any rhetoric or explanations stating the criteria for both parents to get bracelets. I was thinking maybe it's 1 per child? But I saw several adults with just 1 child both having bracelets. On topic of the crowd. The place is spacious enough as long as there's not a whole lotta people. I did notice a group of parents just crowding the entrance chatting with each other while there were several open tables available for them to take their conversation. It blocked patrons sitting down from being able to see the play yard and also blocked walking access in the front of the play yard. All in all a very frustrating experience when they crowd like that. Don't watch your kids and talk with each other, that's your business but don't let it interfere or bring down other patrons' experiences. Generally this is on the parents but the staff could've done better to clear space up here and also enforce their own rules with kids climbing up the slide and stuff too. read more

We've been here about 5 times already and had my daughter 1st birthday at the location in FT Worth Friendly staff, clean play area, decent food lol not the best but hey it will hold you and the little ones over for an hour or 2 read more

Cheeky Monkeys Plano - Plano location - Indoor Playcenter Near Me - Plano, Texas

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First play date with my 18-month old at Cheeky Monkeys and we had a great time! All of the employees were super friendly and gave great recommendations for other kid-friendly activities in the area. The other kids and parents were polite and I didn't have to worry about her being knocked down. We did go on a Friday morning in hopes of a smaller crowd as well. There was a play area for kids under 4 that which was great - my daughter was able to warm up in that area until she was ready to tackle the larger slides and play area. Socks are required (I made sure to pack the ones with rubberized bottoms); no outside food or drink - I brought my daughters water bottle and there we no issues. They do have snacks and drinks for purchase which was nice. Only issue was the areas around the equipment do need a good clean/vacuum. There were little clumps of hair or dust off to the side of the main play areas - but it doesn't deter me from being my daughter back. Overall a great few hours of play time followed by an amazing nap! read more

This was my first time and my grandson LOVED it!!! I came at 11:00 am and for us that was perfect. Not many kids so we got a chance to meet and play nicely with others. The way they built this place they definitely had children in mind. It's such a big place( you wouldn't think by looking outside) they even have a clubhouse with a market, kitchen and living room. There is upstairs where they play. They have thought of everything. HIGHLY recommend this place.... read more

My little had a play date here and they had a blast. She did NOT want to leave. This place is perfect for toddlers and I don't have to worry much on if she is going to hurt herself. The food here is decent as well as they sell coffee! Definitely coming back read more

Great for ages 2-6. Clean and secure. Food options at the restaurant are limited but great if you need a quick snack/ lunch for the kids.

Had my 4 year old's birthday party here and it was great. First hour was the kids running out energy at the indoor playground. Which, by the way, is easily assessable for adults (if you need to go wrangle your kid when it's time to go 99% of the spaces you can fit in comfortably). At the start of the second hour they do a conga line with music for all the kids in your party leading to the private party room. There they have all the chairs and food set up for the kids, do two games, let the kids eat the food then the dessert and then any time left they can go back to the playground and run off their sugar high. They've got a decent variety of food options depending on what you want to spend. The kids were pleased with chicken nuggets and fries and apple juice, and we added on pizzas and a fruit tray for the parents. You bring your own dessert (we did cupcakes but if you want to do cake you can) and candles. The party planners lead everything and do all set up and clean up. We were really able to enjoy watching the kids have a good time and talk with the other parents. We were happy with the overall experience and our son had a blast, he didn't want to leave. read more

I've been visiting for years with my first child and even after having my second baby. Today for some reason they decided to make me pay a ticket for my infant baby! SERIOUSLY! They claimed they charge on babies as early as 10 months! This gotta be a joke! All other playgrounds charge on kids 2 and up! I didn't mind paying for the baby but the staff was just so unfriendly and there was a girl who was extremely rude to me. I'll never return to this place if their management didn't take an action about it and made things right! read more

My kids loved it ! We had some great memories . Could use some deep cleaning but other than that it's a fun spot .

I like to bring my 3 year old here for a little fun and energy burning session! They have tons to do to keep littles occupied. Don't worry about lunch or coffee( they have it here too! So why the3 stars... I have never been to a kids play area that made me take my water bottles back out to my car. I understand the no food and drink policy, but, water?!? Plus they will have tons of people that will forget water bottles at home, but those of us that care about the environment a little shouldn't be penalized. It was interesting that some people were able to smuggle them in, and I just was holding it... anyways... that's something that needs to change. Kids need to drink water especially at play so I don't understand that. Otherwise a cool place to be read more

Cheeky Monkeys Plano - Busy Friday! - Indoor Playcenter Near Me - Plano, Texas

This place is literally the best. Kids can run, jump, slide and get all their energy out. They have an area for the kids to sit and color too. Plus a cafe with actual good coffee (Peet's coffee). Lots of food options, including fruit cups so you can actually get something clean for them to eat. It's clean and they actually have employees who care! When my littlest bumped his lip they came right over checked on him and gave us a ice pack. They also are constantly cleaning. Really I'd give this place 10 stars if possible! Honestly I wish I had found this place sooner. I can sit and enjoy a coffee and watch the kiddos play. It's a parents dream come true. read more

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Do not recommend. Many of the toys were broken. Not clean. Their business model is weird as the facility does not seem large enough. They reach capacity and then anyone who shows up has to wait outside until the start of the hour. Luckily we got there at the perfect time where we only had to wait 10 minutes. But it wasn't a great time for us or the kids and we will not be going back. read more

This spot has so much potential. The idea behind it is great. They have a lot for the kids to do. I'm guessing the young man working upfront is the manager and he's very well mannered but... Food: the food is mediocre at best. Eat before or after. Don't waste your money, you'll be disappointed. 4/10 Staff: absolutely awful. They're very rude and not properly trained. 1/10 (I would give it a 0 but the young man was nice) Cleanliness and organization: they could do a better job 6/10 Environment: there were a lot of older children that weren't being monitored. They were constantly hurting or bullying the toddlers. I would not recommend bringing your toddlers here! Overall it was an awful experience, it was my third time there and I kept giving it chances thinking it would get better but it doesn't. read more

Saw this place as we drove past so stopped in with my 2 and 6 year old. They had a blast and it's clean and we'll organized. There's a soft play area, a pretend market and a 2 story play house. There's food for sale like pizzas and mac and cheese. Tip: No outside food is allowed and bring socks!! There are cameras and screens up so if you're not a helicopter Mom, you can sit back and relax. Free WiFi available! If they served coffee too it would be perfect! read more

It was very clean inside. My 3 year old loved this place, he had a great time. It was not over crowded like some of other indoor playgrounds. read more

Customer service is poor. Food is disgusting...even for a kids place. My 4 year old wouldn't touch it. Never had a party here but have attended two. Disorganized, kids food was delayed after they were called into room. No announcement made to leave at whatever the designated time was but once it was made, we shuffled our kids out. On the way out, we stopped and waited for the employee so we could ask her to cut off wrist bands. She said we were over the party time and had to pay to leave. ????? I will never host any party here and will think twice about attending. read more