When I go to Grain Train I am greeted by friendly employees, healthy foods, and amazing prices on…read moresome of the items. Close to a large municipal lot. I remember coming into the store once and there was live music. Tonight we stopped in for ginger root and lemons to make some sore throat tea, but we ended up getting several other items, including lavender scented soap, milk, eggs & grass fed beef. It's only $7 per pound. The price must be so wonderful because of high volume. Woohoo! I love this place.

Food- the beef and chicken burritos were very fresh and delicious. Both the smoked turkey and…read morechicken soups were alright. The smoked turkey soup had thin consistency and had an extremely smoky taste. The chicken soup had too many flavors going on and did not blend well. Berry scone was soft and baked to perfection. Both the jumbo chocolate chip and oatmeal cookies were soft and tasty. Service- everyone was kind and helpful. Ambiance- very clean and bright health store. They had great brands and quality. This store was surprising with the selection and the quality. Even a nice selection of beauty products. Their prepared foods are a must try, and I will stop by again when visiting Petoskey and would highly recommend.

My boyfriend treated me to this spot for my birthday and I really enjoyed it! We ordered heartier…read moremeals even though it was in the middle of the summer as they just sounded so delicious! They were specials and recommendations of our server. The views of this spot are overlooking the water and absolutely stunning, especially near sunset! It's really quite peaceful and I really enjoy the ambiance of this place as it definitely feels on the fancier side. It is bright and beautiful, definitely a vibe for a nicer restaurant if you want to impress your guest!

This was not simply a disappointing dining experience--it was a clear example of how a lack of…read moreservice standards, compounded by an even more concerning management response, can undermine an otherwise capable establishment. To start with what was done well: the food was very good, and my request for a table with a view was honored. The kitchen is evidently not the issue. The service, however, was unacceptable. I would rate it a 0 out of 10 without hesitation. Our server, Maddison, did not introduce herself, did not offer recommendations, and made no attempt to guide or elevate the experience. The only initial interaction was, "What can I get for you?"--and that tone carried throughout the evening. There was no presence, no attentiveness, and no effort to deliver even baseline hospitality. We were seated, served, and effectively ignored. On multiple occasions, our server made direct eye contact with our table and chose not to approach. That is not a subtle oversight--it is a visible lapse in service. There is a clear distinction between giving space and neglecting guests, and this fell firmly into the latter. I also ordered a non-alcoholic Bloody Mary. While pricing is understood and not in question, the value of the overall experience did not come close to justifying what was charged--because service is a fundamental part of that value. What is most telling, however, is what happened next. Rather than immediately posting publicly, I extended the professional courtesy of addressing this privately with management. My message was clear, measured, and rooted in industry understanding. I explicitly stated that my concern was service--not pricing, not food quality. The response I received was defensive from the outset. I was told the server is "introverted," "passive," and new. That may explain behavior, but it does not excuse it. Guests are not there to adapt to staff limitations; the business is responsible for maintaining standards regardless of who is on the floor. I was then told my experience was a matter of "interpretation," as though repeated lack of engagement and visible neglect are subjective rather than observable. This kind of deflection speaks volumes. Most concerning was the claim that my message was "blackmail-ish," implying I was attempting to leverage a complaint for compensation. This is categorically false. At no point did I make a demand. Referencing potential resolutions is standard practice in hospitality--not a threat. Choosing to handle concerns privately before going public is professionalism, not coercion. That distinction was either misunderstood or intentionally misrepresented. The final response made it clear that management "disagrees," considers the matter closed, and believes the complaint to be without merit. I was also asked to cease communication. At that point, the issue was no longer just poor service--it was a complete breakdown in accountability. This is not a question of opinion versus opinion. It is a question of whether fundamental service standards are being upheld, and whether guest feedback is taken seriously when it is delivered respectfully and in good faith. The food may bring guests in, but service--and how a business responds when it falls short--is what determines whether they return. In this case, both failed.

This was a delicious experience and we were pleasantly surprised by how good the food here was. We…read moredid two different apps during this visit. First up were the Cheese Curds with ranch. The breading very crispy, and it had a good flavor to it. I would say I was a little disappointed that these were made with mozzarella and basically just a mini mozzarella stick. But the flavor was still good and they paired well with the ranch. For the second app we went with the Pretzel Sticks with house beer cheese, mustard, and a peanut butter and jelly spread. The pretzels were warm and doughy inside, perfectly salted, and I devoured that beer cheese sauce! For my main I ordered their Blue Fig Burger. Fig jam, bacon, arugula, blue cheese crumbles and sautéed onions on a brioche bun. It was more of an artesian burger and it did not disappoint. The flavors went so well together and were unexpectedly great with the smash burger patty. They were very busy when we arrived but we were seated quickly and the service was on point. The waitress was checking on our table, and our mains were out in no time. The Brewery is currently rated at a 7.5 on my Beli and it's a great spot if you're looking for good beer, apps, and burgers!

Good food and drinks. The waitress was very helpful with my dairy allergy and I ate there with no…read moreissue.

While visiting from out of town, my family and I stopped in for dinner. The drinks were excellent,…read moreand the service was friendly, attentive, and welcoming throughout our visit. What truly sets this restaurant apart, however, is the incredible level of customer service they provided after our visit. While leaving to head to the park with our younger children, I accidentally left behind my favorite pair of sunglasses--brand new and purchased just a week before our trip. When I called the restaurant, they had thankfully found them. Not only did they hold onto them for me, but they went completely above and beyond by carefully packaging and mailing them back to me. They even made sure they were protected so they wouldn't break during shipping. I was so relieved and incredibly grateful for the kindness and effort their team showed. It's rare to find a business that cares this much about its customers long after they've left the restaurant. Thank you for turning what could have been a disappointing situation into such a positive experience. We will definitely be back on our next trip up north. Cheers!

The food was amazing. Great menu!! The view was wonderful!! The service was fantastic!! I would…read morehighly recommend this place.

Oh how I wish this place would have been better. It's a…read morecute place and our server did a great job overall. Those are the highlights. My friend ordered the kabob dinner and said it was good...but over $20 for some veggies is crazy. My gyro and truffle fries....honestly I should have just sent them back. This is one of the most disappointing meals I've had recently. They put a tomato paste on it that I almost requested without, but trusted it would be interesting. It literally tasted like cheap canned tomato paste. Gross and certainly doesn't blend well on a gyro. The lamb meat itself had a decent taste, but the way it is served makes it difficult to eat in a pita. Gyros are typically chopped or shaved lamb which makes it easier to eat and helps ensure you're getting more lamb per bite. Served in these strips, it was just falling apart and not blending with the feta. The fries...terrible. Just terrible. $6 to sub truffle fries which seems like too much but I hadn't had them in a long time so had to go for it. Listed in subs it simply says truffle fries, so I didn't know they were going to be covered in liquid cheese. They ARE listed in appetizers with the full description but I didn't look there until after bc I didn't order an appetizer. The cheese was awful, completely overwhelmed the TINY bit of truffle taste, and SO salty! Take a look at the picture and decide for yourself if the gyro and fries is worth $23. I eat a lot of gyros, and this being the most expensive one I've had is the worst. Heads up that they charge a service fee. Doesn't bother me as I always tip at least 20% but no one pointed that out and I'm not really sure what it's for. Does that go into the servers pocket or? Won't be going back to find out.

We just have to say, Stacey is pretty amazing! Very accommodating and patterns with people. She was…read moregreat to have as a server. Thank you for being awesome!

Superb pistachio salad and white fish dinner. Five stars…read more Dinner on the porch was outstanding.

An absolute charmer! The terrace inn is beautiful and welcoming, we grabbed a drink before dinner…read moreat Josephine (back porch of the inn) - so relaxing and laid back. The hostess was so nice to set a table for us outside upon request instead of our indoor reservation - and it was the best!! The whitefish is the way to go, so delicious and the table's favorite entree. Don't sleep on the crème brûlée! We will be back, this is the perfect place for a relaxing and delicious dinner out!

Food was great Service was attentive. Our server was very…read morekind and caring for our experience. Ambiance was our music. Loved it

We came for dinner on an unusually busy night. Our server, Matthew, was covering a lot of tables…read moreand never once appeared anything but professional. All of the staff seemed genuinely nice and welcoming. Our food was worth the wait and was delicious. Definitely a new favorite for when we're in town!

We had lunch here while enjoying the downtown shops and sightseeing. It has a beautiful interior,…read morevery cool bar area. The staff was friendly, and the dress was tourist casual. I really enjoyed the perch sandwich, one in our group had the Reuban and it was really good as well. They have soups, salads, burgers and even a gluten free menu. Overall prices were fair, and it has plenty of local beers and a full bar. I would eat here again, especially if you are on the north side of town near the park.

Our server was outstanding! She was so helpful. Had a nice menu and quality food. Nice atmosphere…read morein a safe neighborhood.