Loved D's and their customer service but Bug Out transition was an absolute mess. They came once…read moreand then continued to schedule appointments for me with no communication. I would get a random autocall at the end of the week that they were coming Monday with no way to contact them. Usually they didn't come, sometimes a person would text or call they were coming while I was driving to work and I'd have to explain all of this again. After almost 2 years of getting no help locally stopping the calls they sent me an overdue payment notice for a service that neve happened. I called their national and had myself completely purged from their system. Never again, use Rustys.

I am not one to leave many reviews - I however have been very frustrated. I was charged for a…read moreservice I was not present for - and keep calling to be refunded. They offered a reduced rate to come finish the service. I accepted. Then they charged me an additional full-price for the make up service! I've tried three time to get this refunded, but no one seems to be on the same page. They keep saying it'll be fixed, and then it gets worse, and I call again - rinse, repeat. The manager is supposed to take care of it next, I certainly hope they do - I don't think I'll be returning to this service otherwise - perhaps not even then. It's a shame, becuase they are all very nice people that I've interacted with. But I don't know what else to do except save someone else from experiencing the frustration I've felt.

Been using this company for pest control for several years. Great service, friendly people, and…read moreexcellent prices. Highly recommend.

I am impressed with these folks. To begin with, availability and flexibility is great. I called…read moreon a Tuesday afternoon and they had availability on Wednesday. I needed to wait until the following Friday afternoon - no problem. They work with you. Our technician, Mike, was very friendly and happy to go through the treatment process in detail. He explained how the different chemicals work, what to expect, and to call with questions after the visit. He is very conscientious and polite. Great job!

@S.W.A.T Pest Control..... where have you been all of my life! Nicest people that I've come in…read morecontact with in a while. Morgan was great in scheduling and very personable. Braden and Collin were at my home within 30 minutes of initial call and it wasn't an emergency. Extremely nice young men who did their job very well. Great service and great prices. Thank you guys so much. M.K. Smith

We have been using Swat for many years. We could not be more satisfied with our technician Braden…read more He was very knowledgeable about the service and answered all of our questions. Job well done again.

Michael was just out for service on our property. I had been fighting mice in my work space for a…read morewhile. After many failed attempts to catch them on my own, I called Meers Pest in to help. He was very informative on preventative I need to take care of around the exterior to help keep them out and where to set up the traps to take care of the current issue. Within just a couple of days they were trapped! I'm so thankful and should have called sooner. Meers has also taken care of our interior/exterior sprays and sentricon termite system for 8+ years now. I can't say enough great things about them. Locally owned and genuine people!

I would not recommend this company for termite pest control. After one year and paying over $1000…read moreup front for install termite bait stations to be installed around my property. After deciding to discontinue service after one-year due selling home in next 30-days, I see technician on my ring camera while not home removing bait from my house front yard stations even though I paid over $1000 to them last year?? I mean I don't know what you do with used one year old bait that been in someone's yard, but I thought I already paid sufficient amount for service. They don't tell you upfront your renting bait for one year and if you don't renew they repossess the bait... lol What petty low life pest control company after all.. I could buy same pest control stations through Amazon and spent $250 one time. Stay away from this company. Switch & bait.. Back on 4/1/25, your office was notified that I wanted the account placed on hold until further notice, and not likely renewing services because I was out of state on personal business. There was no indication of my requesting renewal. On 6/14, I received a threatening text stating there was $350 amount due for additional services to monitor bait stations on my property, and if I didn't pay it it would be turned over to debt collector.. Scary, since no additional services had been rendered at my property for the last 12 months to my knowledge as I keep my fences to sides and back your locked at all times. I immediately called on 6/14 and spoke to someone in your office and told them at no time did I make request to continue services with Meer, thus should not be receiving any extra billing for no services rendered by anyone from your company. There's obviously a disconnect between your offices and the customer, so please Just stay off my property. Will consider it trespassing, if any of your employees enters or walks upon my property without permission while I'm not on the property. Sorry I ever did business or paid your company $1000 for basic termite services, and as business owner you should never argue with your customer. I could write all day and you still wouldn't understand the point.

I called South Plains in desperate need of an exterminator. My call was immediately answered and…read morethey were able to have someone was en route to our home within an hour. Jake came and was answered prayer! He was timely, thorough, and very kind. We had a million questions and talked his head off, but he was so friendly and patient. He sprayed every nook and cranny of our home, and I haven't seen any live critters indoors or outside since! Im so grateful to have found South Plains Pest Control. Quality service, real results, at a great price. Thank you Jake, since your visit, my peace of mind has returned!

Following the recent rains we've experienced I discovered a few ants in the last day or so, but I…read morewas horrified to walk in my kitchen last night to the sight as I flipped on the lights! I called Louis this morning and he & Jake were at my home within the half hour. They immediately went right to work and reassured me of how effective the treatment would be. Louis is so personable, so respectful and knowledgeable. Although I detest anything that crawls, I am to elated to know Louis as my Mr. Pestman!

I was very impressed with the level of professionalism and product knowledge. I feel I was given…read moreadequate information to make an informed decision about treatment options. The appointment for system installation was the very next day.

From the owner: We are a full service pest control company based in Lubbock, Tx serving the entire south plains for…read moreover 50 years. We do commercial and residential pest control and termite control.

Excellent prices, explained the services well, prompt, courteous, have not seen any bugs since…read morepreventative was applied 2 months ago.

Can't say enough positive things about this locally, family owned company! They are the most…read morefriendly people and truly care about their customers!

Great company with great technicians. They have always done a fantastic job and are prompt. I…read morehighly recommend them for your needs.

My apartment complex has been in touch with these morons for the past MONTH about a pest control…read moreissue in my apartment, and they proved to me they've been in touch with Gafford. Gafford workers have stopped by the apartment office only once in this time, and they quickly left when they saw the "Be Back Soon" sign on the office door. I also messaged this company myself a week ago and received no response. I'm really tired of cleaning up white poop next to my printer and behind my recliner so I'd appreciate some sort of response to prove to my complex that they're fulfilling their contract.