I started going here since the place opened a few years ago. There was no other Chinese place in Surprise (that I knew of) at the time. Oil is definitely a main ingredient in their dishes. The beef dish I had once was pretty bad and never ordered it again but always loved the orange chicken with lo mein noodles. Lunch specials are pricey. Now that I'm a vegetarian, I have better options so I've never went back. The owner is friendly but always on the phone taking orders. They don't take American Express. read more

The portion sizes are very good, one entree will feed a couple people. The large soups are more than one person can eat. I order take out, had the moo shoo pork , the crepes were good sized, but there was a half inch of standing watery broth in the plastic bag. I am glad it didn't spill in my car. It was fairly tasty. I also had the szechuan beef, wasn't very tasty and the pieces of beef were too big. But I live in the delivery range, and I an sure I will hit good items off the menu. Good food is hard to come by in Surprise. read more

This is probably the worst food I have ever eaten. The chicken was heavily processed, battered and fried, but somehow stale and soggy at the same time! Egg rolls were a joke. The facility was poorly maintained on the inside with cardboard over the door. The fake trees/plant looked as they've never been dusted and there boxes in the corner that contained who know what. We will not be going back. read more

Chen WACK is what I call it! I would have given it no stars if I could. This place has failed to meet the mark way too many times hence my review. I don't write about places to often good or bad but at this point I feel that if I can save someone time, money, disappointment, and sickness then it's my duty! This place lacks in the flavor department hardcore. 90% of the food is bland! It's just horrible in my opinion! They give you great portions but the quality is very lacking! Avoid this place at all costs! Unless you go in the back and help them season and marinate the food your getting plan on eating chinese that has no soul or flavor. read more

Friend told me about this place, awesome. Owner and his wife are so nice. The food servings are more than plentiful and the noodles are out of this world. I get food there at least three times a month. read more

Average chinese place, nothing special. Very cheap lunch specials, no room to sit in so you have to pick up. They charge an absurd delivery fee so its really not a viable option.(like 2-3$plus tip) minimum order 15 plus the fee read more

I have tried Chen Wok a few times... I think I kept hoping the food would get better since they deliver. It hasn't gotten any better, and I've finally given up. We had orange chicken and cashew chicken with fried rice last time. Everything was bad. They delivered quickly and were friendly... If only the food were appetizing :( read more

Great food , great service at a great price! There delivery is really fast and they always have a smile! Highly recommended!

I love this place! Their delivery is fast, the food is delicious and reasonably priced. The restaurant is not fancy but it is fast food so what do you expect. They pack so much fried rice in their containers you won't believe it. Give this place a try. read more

Definitely not a dine in restaurant no fountain drinks no ice water was warm and the food was a 4

I eat here at least once a week and I have always been very impressed. We have never had a bad meal. The service is great and the small family atmosphere is great. I would recommend Chen Wok to anyone. read more

Last three times we have ordered, it's been wrong. This last time we called back, they wouldn't help us fix the order and argued that we ordered it wrong. We have been getting food from them for five years. Sorry to say, this will be the last time. read more

Wow - I tried ordering delivery from this place. I was relunctant because of the mixed reviews. The lady on the phone was so rude I hung up. She could barely understand english and refused to take my order without knowing a cross street. I am visiting and don't know this area but the place is only a couple miles away. She then put me on hold and I heard her complaining about me because I didn't know the cross street. Ruined my night and put me in a bad mood. Don't go here - they don't know how to treat their customers!!!! read more

Always the best food here. Orange chicken, house fried rice. I have yet to find a better one here in Phoenix. Even delivered the food is hot and crunchy not soggy... I had all kinds of different things here but orange chicken is by far best! read more

Decent food ... OK service and pricing. This is close to my house and a convenient place to eat Chinese food.

Typically this is my go to spot for take out. I hadn't been there in a while when I called in my order last night. The store was filthy. It looked like they had been slammed with business all day long. The wait was also long. The thing that really got me....this obviously annoyed customer gave some feedback, not rude, but I could see he was clearly annoyed, when another customer was rude to him, ok fine, but then one of the mail employees told the customer to go home...really??? How about cook some of the orders and not yell at those who contribute to your pay check. Not sure if I will be back, after all, Big Buddha is close and very good. read more

Love this place and they deliver! Our favorites are the Chicken Lo Mien, Sweet and Sour Chicken, and the Beef and Broccoli. Love using the online coupons over the phone for free items, especially the spring rolls, which they often double to be kind. Lots of great food for a reasonable price. Our whole family loves it. Best Chinese food in Surprise. read more

This is one of the best in Surprise. The food and service is really good and economical. We haven't found one in Surprise that taste as good as Chen Wok. read more

I love the food and the fried shrimp is especially good. The delivery drivers are nice as well.

The great part: the food is absolutely fantastic and I've never once had a bad service or food experience (the orange chicken is the best I've had in the surprise area). The bad part: delivery is a minimum of $20 so it's a lot cheaper to pick it up if you're only buying for 1 or 2. I didn't think that qualified to give anything less than 5 stars. read more

I have been eating Chen & Wok food since I moved here in 2009. I have always enjoyed their food but today I'm very disappointed. I ordered the Curry Chicken Combination Dinner. If you look at their Chen & Wok ToGo website and menu you will see a photo of the Curry Chicken. I picked up my food to bring it home and upon opening the container I saw that it looked NOTHING like the photo on their website. What I received was chunks of dark meat chicken with many large chunks of vegetables; carrots, water chestnuts, green pepper, onions. Nothing like what was shown in the photo. It was in a brown gravy that might be tinged with a hint of Curry? The website photo shows slices of white meat chicken with small Julianne carrots and onions In a creamy curry sauce. When I called to ask why the dish had changed, the lady who answered (the owner?) told me this was always what the dish looked like. When I mentioned it doesn't look like the photo on the website, she claimed there is no photo. Well that is not true. All she wanted to do is argue with me. It will be a very lllooooonnnnngggg time before I order from them again...Maybe never. read more

First time eating here, the food was all fresh and delicious......... except the egg rolls. Everything else was on point. The egg rolls are the typical tiny frozen spring rolls you'd get from any fast food place. The cashew chicken, broccoli beef, Hunan beef and orange chicken along with the chicken fried rice were all extremely delicious! Just don't get the egg rolls. read more

We know good oriental food when we taste it and Chen and Wok is not good food. Most oriental food is not overly greasy and this food was way over greasy. We ate 2 bites and toss the 2 dinners out into the trash. The shrimp was over fried and very brown. The noodles had scorched edges. Save your money and go elsewhere. read more

This place reminds me of Oriental take-out in Boston, Massachusetts small shops with excellent food and service. We ordered the Chefs Special for 6 and once again were not disappointed. Pricing is fair and we'll worth what you get. read more

Best Chinese food in surprise, friendly staff and owners. Dining in isn't the greatest but the food is worth ordering and picking up.

Never disappointed. Friendly service. Fast. Food is fresh and delish! It's our go-to place for Chinese!!

Ordered from them at 6:04 p.m. for delivery...at 6:52 p.m. no food...called the store to find out where our orer was and was rudely told, "I don't know, it's not here, so it must be on it's way"...7:23 p.m. no food...called to cancel order, and while on the phone with them the delivery guy shows up...I agree to pay, but no tip...get our food, and start going throug the bag and noticed some extra items...fried wontons and spring rolls...maybe free because they were late?...nope...there was a knock on the door...delivery guy gave us the wrong bag...got our food finally and it sucked...worst lo mein ever...will never order from Chen Wok again...oh, and sorry to the people who's food I fingered for them... read more

I love this place, the owner is so friendly. We always ask for extra things or special changes to our order and they always provide. My family always orders the delivery service and it is SO FAST! No matter what every time we order we always get the ORANGE CHICKEN and it is still crispy the next day.. I don't know how they do it but it is AMAZING. The house noodle as well! It's like you can taste the wok. We have sampled most of the menu and there really hasn't been anything we haven't liked. I die over the crab puffs and on a cold rainy day the wor wonton soup hits you right in the soul. Again I have to rave about the delivery service !!! There is a $20 minimum for your order which is totally fair, the food gets to our door almost always in about half the time they quote us over the phone and piping hot! If you pay with cash they like to toss in some egg rolls, so sweet!! Don't forget to tip your driver ;) read more

So if you like decent food and a lot of it don't go here. I ordered broccoli beef teriyaki chicken dinner and house lo main and it felt like 15 pounds of food. The house lo main is my favorite chicken pork and shrimp with noodles. When you call wait times are between 15-30 depending on when you order and how busy they are. I always feel someone bad eating here because it's right next to a gym. I walk out completely full getting in my truck looking at people working out. read more

I don't know why so many people give bad reviews to Chen Wok. It's one of my favorite chinese places in Surprise and has been for years. They have a large variety of food and huge portions! I have literally never been disappointed with my order from here. Plus, they deliver. Who doesn't love that? read more

Probably the 2nd best Chinese food in Surprise. I much prefer Big Buddha on Greenway and the 303, however this is much closer to my house so occasionally I will find myself stopping in. It is the definition of mediocore Chinese food. Pro-tip Don't order anything fried. read more

I'm disappointed to write this review as this place used to be one of my favorites. We ordered delivery from work and it took over an hour to deliver 5 miles and the food was not good. I take that back my friend enjoyed her orange chicken. However, my boyfriend got the Kung pao chicken and said he only ate it because he was hungry. I got curry chicken and it was the worst I've ever had. I ate enough rice to stop my tummy growling and actually threw the rest away and I love leftovers and am not a picky eater. So many better places around Surprise that are good, maybe it was a bad day, not worth the money. read more

My first review I eat out all the time with my mom...everybody knows me and her ..so I write with expierence ..THE WORST customer service...I ordered chicken fried rice...chicken tasteless..I swear I left the food with one bite I could barely swallow it ,the manager was terrible didn't offer another alternative to whAt I ordered..just a miserable manger or who knows maybe the owner..but he needs to stay in the kitchen!!!!!!!..I wil NEVER EVER go here even if the other dishes are good..customers service TERRiBLE!!!!...please take classes !! There are sooooo many restaurants !!!!,..your not the onLY ONE ANYMORE..OK..GOT IT!! Noooo stArs...0 , zEROI I guess I have to give you one star I can post .oh well your lucky read more

I ordered orange chicken and it came with white rice. I just found a small black bug in my rice. I will not be going back.

Just okay, we will try to find something better in our area. On the upside, it was fast and the pork fried rice was good.

We have ordered take out multiple times & have always been impressed. Unfortunately there are exceptions to every rule. Delivery has always been within one hour except for this evening which took 2 hours. I understand being busy, but please inform the customer up front of any known delays. read more

I love this place, eaten there a handful of times and have never been let down. Today was especially great. I called in on my way home from the mall to pick up an order, I had a little car trouble and after being stranded for about 45 minutes (bout an hour after I ordered) I had to call and cancel my order which I apologized profusely for. About another 45 minutes later I was rescued and back on the road, I called a made my order again, once more apologizing for the inconvenience. When I arrived I was greeted my a gentlemen and a women, the gentlemens first words were "are you okay? Is your car okay now?" He was genuinely concerned, also handed me an ice cold bottle of water free of charge. Mind you the temperature today was 119. Other than wonderful customer service the food is always piping hot and super tasty, I went with the shrimp lo mein and crab puffs. 5 stars doesn't cover it, I highly recommend this place! read more

There was a long wait to get the food at 8 o'clock. Once we finally got the food it was absolutely disgusting and inedible. I got they sweet and sour chicken and my partner got they pork fried rice. They both had no flavor and was super oily! This is definitely not gourmet Chinese food. Not worth spending 25 dollars! read more

Super fast and super friendly! Whenever I'm craving some good take-out Chinese food, this is the place to go. They have great prices and you get a decent amount of food for the money. The owners are very personable, he even brought each of my kids a toy when delivering to my house once. We've tried other Chinese food places in the Surprise area, and have found Chen & Wok to be one of the best. read more

Our family has been going to here since it opened in Surprise. We have never been disappointed. There food is good, hot and great on the wallet. I like being able to get all white meat chicken in any chicken dish I request. If you don't like spice they will tone that down for you too. It is not that much to look at on the inside of the restaurant, but we always order it to go anyways. It really is a great place! read more