We got the paneer tikka - delicious! Comes on a sizzler, and is our usual go-to. We also had a Paper Dosa - asked for it extra crispy and it was! The sambar was good and not spicy. Food - 5 Service - 3 (only one guy running everything, so while he was good, it was slower) read more

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This restaurant "Chennai Chettinaad Palace" is closed permanently. I went there because I had eaten there and the food was great. The new restaurant at same address is called "San Idli" which also serves Indian food. read more

I had some time to kill while my kids were at a birthday party so I chose this place for lunch. You have to be really hungry for the buffet - I should have ordered from the menu but I chose the buffet instead and that was a mistake since I was just not hungry enough to try a bunch of things. There was a ton of selection and the chicken tikka masala was very good. They had the vegetarian and non-veg food separated and a LOT of choices for both on a Sunday. They also had really nice deep fried papad and I ate more of those than I should because they remind me of my mom's cooking :) I ordered the garlic naan per another Yelper and O.M.G. it was the best I've had in my entire life. And I love me some garlic naan. Yes, it's not "authentic" for a place called Chennai Chettinaad, but wow was it good. The restaurant was clean and I didn't get weird vibes for eating alone. A great option for a quick lunch if you're in the area, and even if you're not, go for the garlic naan! read more

Ordered TgTg. Loved the chicken curry and naan. Rice was over abundant. In a perfect world the ratio would have been even. Conveniently located near the 17, I'd come again and maybe try the buffet. read more

Note: Door Dash review so only speaking to quality of the food and price. I got the Hyderabad goat dish, and had to also have the garlic chile naan, as I don't always come across this. This place is authentic and I was highly impressed. The curry was extremely flavorful, they used fresh curry leaves, cumin seeds, etc and other spices. The goat was bony, but that's to be expected. The chile naan had real, fresh pieces of Thai chiles all over it, so hot but so good! I ordered another bread which I thought was going to be more like popper but ended up just being more of a naan and they gave me tons of it (4 slices) for about $4. Portions for the price were legit. I'd love to eat there in person sometime. read more

Chennai Chettinaad Palace - 184. Hyderabad Goat Masala - Indian Near Me - Phoenix, Arizona

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I was surprised there weren't more people. This place should be packed. The restaurant was clean. The chicken kothu paratha is packed with flavor, and the lamb tikka masala is tender and rich, perfectly spiced. The garlic naan is a must-have -- warm, buttery, and pairs so well with everything. If you're craving authentic Indian food, this place will not disappoint. A true hidden gem! read more

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Setback, located on the North Side of Bell Road, Chennai Chettinaad Palace is not visible from the road. When you approach it, while on the West side of Route 17, you can gain access by turning right into the Cane's Chicken stand, or any of the other openings along bell. If not Turn right on Holmes, then look to your right. Chennai Chettinaad Place is under new management. They continue to work on improving. Perhaps by the time you dine there service will be perfect. Accounts of when the buffet is open conflict. According to the website, they are not open Monday and Tuesday. I ate at the Buffet on Monday. According to Hilton Honors, the buffet is available Monday Wednesday and Thursday from 11 AM until 2:30 PM. The hours may vary during other days of the week and change depending on the time of day. Call before you go. Cane's Chicken is no substitute for this buffet. As an Indian Lyft drive once said to me "when you eat something, you should feel something". You will at this buffet. It is not blazingly hot, but you taste the spices that are Indian Cuisine. One dish that I would feature was the Chicken Tikka Masala. They have other appetizers and main dishes. There are three or four kinds of Chutney, which you will find all the way in the back of the trays to the left of the desserts. It does not seem like the chutney's belong there, because they are part of the meal, and at the end, which is where they have them. The bathrooms (men's) are clean, adequate and to your right as you face the front of the restaurant. There were several people of Indian extraction so if you want a gauge of authenticity that would be it. There was no problem getting a seat at 12:30 in the afternoon. The buffet for two came to $25.98. This does not include beverages, tip or tax. Service is good. It should get better as they train the wait staff. This is a wonderful, aromatic/spicy buffet. It is unlike all the others. I wish them success. read more

Chennai Chettinaad Palace - Indian Near Me - Phoenix, Arizona

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My wife and I went to Chennai Palace for lunch . We originally came for the buffet, which is only available on the weekends now. They still have really good Indian food. We had the boneless Chicken Biryani #210 and the Aloo Gobi Masala #161, a vegetarian dish made with potatoes and cauliflower, which is my wife's favorite. My only complaint is that the Biryani didn't have a lot of chicken, but the flavor profile was good, and their garlic Naan is the best. The service was a little slow, but they only had one waiter working by himself, so it didn't bother us. We both used to be in the restaurant business . We will have to come back on the weekend for the buffet. l remember it being very good. I always look for a good deal, so a Groupon is available to save money, but it's not good on the weekend. read more

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I have been to this restaurant several years ago and have another try. Ordered medu vada, veg kothu parotta and veg chettinad curry. Medu vada is so hard and bad. But the sambar came with it was outstanding. Chettinad curry was decent. And kothu parotta was the worst. Being a chennai restaurant had high hopes on it and turned out to be the worst among all. Checked their buffet and it was over priced during the weekend for the items provided. Honestly I'm being generous to give a 3 star rating. Service is fine and ambiance inside is good with plenty of parking. read more

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This place is fully closed and no longer in business! We felt scammed placing an order using the "too good to go" app twice just for the order to not be fulfilled! The second time I went and and a totally different restaurant is now in that location! read more

Wait time might take a little bit depending on the time you go but it is 110% worth it when you get to taste the flavorful and authentic food. I went for the basic Garlic Naan and Chicken Tikki Masala and it made me want to go back tomorrow. Awesome chef. read more

I ordered food delivery. Delicious south indian cooking. It is so hard to find out nd genuine south indian food in the USA

The worst biryani ever. This might be one of my quickest reviews. I had a pick up order for two chicken biryanis and when i opened it at home , it was one of the most disappointing scene ever. Both biryanis were burnt and no chicken in there in one of it. It looked like they scrapped the bottom of the pot. I did not have time to go back, if I could I would have showed it to them what they packed. We ended up trashing both the biryanis, it was not edible for us. It would have been sin and foul even to donate the food . What a waste of money, never going to that place again. And if you want a biryani, just don get fooled by the name "chettinad" . I usually give second chance to the restaurants but this was hands down carelessness without any excuse . If anybody think and claim this is a fake fraud review, I do have receipt to prove the order. read more

Chennai Chettinaad Palace - Burnt inedible chicken biryani - Indian Near Me - Phoenix, Arizona

Not impressed with the buffet. Granted we got there 30 min from closing - but the biriyani was so dried out it had turned crispy. The tikka was tasty but the items were on the bland side. We did order a dosa off the menu and they made fresh naan- both of these items being darn tasty. My conclusion is they likely have good food but it maybe best had by ordering off the menu versus their buffet. Of note I learned their weekday buffet is way smaller than the weekend buffet. Service was hit and miss and everyone was in the kitchen and you had to go knock or holler for staff. read more

It was simply amazing . I was apprehensive after seeing the reviews but now having tested so many various dishes I am surprised. We had a group dinner and with me there were two other persons who know Indian food really really well . We order so many dishes and every dish including the rasmalai was phenomenal. The customer service may be challenging for some but for us it was ok . If you like spicy Indian food this place is a must go. read more

It smelled amazing walking inside. The tandoori chicken was okay, I've had better. The goat vindaloo was really good. We were sat next to the only other customers - why do restaurants do this when the entire restaurant is otherwise empty? Service was okay, not great. There are many better Indian restaurants to spend your money at. read more

This place is DISGUSTING. Food was strewn around several tables, uncleared and uncleaned the entire time I was there, which turned out to be an hour and half. People going in and out of kitchen but no kitchen uniforms, and couldn't be bothered to clean restaurant. Then the food was horrid. If they have a Tandoori oven they aren't using it. Just a horrible place. It can't be a serious business at all. read more

This restaurant has breathtakingly bad customer service. I ordered from the store's website for delivery (on Christmas, but extra kindness not included), and they automatically assigned it to a DoorDash driver; however, the order and payment is fully processed through the store's website (warning!). I did not receive a large portion of my order, and the store refused to refund or remake the items for me, stating that they provided the items to the DoorDash driver. I contacted the DoorDash driver, and they stated they never received the missing items. The store did not believe this claim. I then contacted DoorDash customer service, who was very kind. After a long back and forth with them and the restaurant, they were ultimately told the same as I, they would not be able to get food remade or a refund for the customer as they provided it to the driver. Do not do as I did and order from the website. It allows them to blame DoorDash without any repercussion, and the only person out of money and food is the customer. read more

Went for the lunch buffet. First the person sorting silverware ignored me and I had to find someone to let them know that I was there. Then had to ask twice for water, and twice for a napkin. The food was not very hot, and not very good. And what I would call quite expensive at about $18. All in all, give this a pass read more

This is one place which was a super star some 5 years back. Their buffet was famous and almost everyone's favorite. But the quality has been deteriorating since then and now it has reached to such a state that no one prefers this Indian restaurant. We have been here enormous time - for buffet, ala carte and even ordered many times. Just with my last day online order of masala dosa and medhu vada, this place seriously deserves 1-star but considering their previous experiences I am giving one extra star. Coming to last meal, medhu vada was not at all authentic. Was not soft and had more of some whole masala taste. Masala dosa was soggy and masala was tasteless. It's not just the main food, even the sambhar on the side was not good at all. However, 2 chutneys provided were decent. Nothing extraordinary though. Overall very bad food during our last try. I wish I had ordered from some other Indian restaurant. read more

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First and last time there. The Grand Buffet on Saturday sure sounded good. They had a decent selection of foods however it was not very good. The food was cold and the quality of the food was poor at best. There really wasn't one item that I thought was good. I would rate it a 2 out of 10. Zero service, not that you needed any .... I can't even say it was worth the $20. At least I tried a new place but was very very disappointed read more

My husband and I are Been here once couple of years ago . Second time here last night but it will be my last. We came in around 8:20pm last night. ordered immediately without looking the menu because we know what we wanted. After ordering the food We waited 25 mins for food to come out.no customer Service and the lady rushed us to pay the bill.( not friendly) Plus I find out one of the fried chicken has human hair on it , I called the lady over, she looked us like we were very annoying and she barely said sorry and will let kitchen know. Ummmmm ... Absolutely bad customer service,low quality of food. I might already ate a piece of chicken that has a hair on it. Absolutely unacceptable. Never come back again. And will let other people knows ! Be aware !!! read more

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North Phoenix desperately needs more ethnic restaurants, including good Indian buffets. Reopened and under new management, I've tried Chennai Chettinad Palace three times in the past several weeks and have found the food to be fresh, flavorful, and a great value. The restaurant is clean and retains its former charm. I hope more people tries this establishment so that they can continue to serve fans of Indian food. read more

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We came here on a Friday because we craved Indian buffet. I'm glad we gave this place a try because it was SO GOOD! They have the "grand buffet" on fri, sat, sun, which includes a super tender goat dish and sweet lassi drink. I ate so many rounds of those :) Some dishes definitely has a spicy kick. The buffet is organized to meat on one side and vegetarian options to the other. A generous selection of desserts too. I judge places based on their naan and I approve! The naan (included in buffet) were soft and fresh. We'll definitely come back :D read more

Chennai Chettinaad Palace - So many variations, they offer around 10 different dishes and 5 different desserts - Indian Near Me - Phoenix, Arizona

First impressions matter, outside the place is worn & in need of a facelift. Inside, dated decor. We both used the bathroom to wash our hands prior to eating, and well, both bathrooms were dirty, probably not cleaned in days, the men's bathroom was horrible with a filthy sink, toilet, overflowing trash, and unclean floors; women's bathroom was filthy with dead bugs on the floor, and toilet paper and hand towels were not properly put in their dispensers, hand soap was watered down in cheap plastic bottles and toilets needed cleaned properly as well. First impression this place was a mistake to try. If the dining area and bathrooms are this way then I can only imagine how dirty the kitchen is. Now for the food & service: We ordered Medu Vada for an appetizer, butter chicken, saag (spinach) paneer, paratha, and chapati. Service was slow, food even slower. If you are a server/waitstaff you are expected to stay out in the dining area not the kitchen while customers go unattended, not very attentive nor was she knowledgeable about the menu or food she was serving. Our food arrived first, appetizers came when we were almost done, the explanation given was it was made fresh, giving us doubt our main course was made fresh. Our bread, one came out with the food and the second one we had to remind the absentminded server to bring. Spinach paneer was good and cooked properly. Butter chicken was okay, the chicken tasted overcooked, I've had better. Basmati rice was okay. Paratha bread and chapati both tasted like something frozen not freshly made. Our appetizer came last and was hot, fresh, and a let down, the medu vada. The chutney and sambar that came with the medu all were ok. The one other customer in the restaurant got up and left after not receiving his food in a timely manner, 25 minutes past and he had to go to the kitchen and ask where his food was. With only three people ordering food, this place still couldn't take proper care of its customers. And then we watched a staff member come out of the kitchen and sit down to eat what probably was the other customers late food. Shameless. I'm sure the poor customer service given by the waitress was also part of the early departure. Nor did she clean or clear his dirty table, totally lazy. It was still dirty when we got up to leave. She spent more time in the kitchen than in the dining area, she seriously is in need of better training. It took her 10 minutes to bring us take away boxes for our food, seriously... I could have gotten up and went to the servers station and got my own box faster!!! I don't know how this place stays open. Serious staff issues, horrible customer service/waitress, unclean bathrooms and dining room. For $48 dollars I would expect better service and better food than what we received, overall a huge letdown and we will not be back nor can I recommend this place. read more

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Me and my friend went here for dinner last night. I'll be honest it did look a little scary from the outside, BUT inside it was so clean and nice. We were wondering why no one was there and were still a little hesitant. We ordered a mango lassi, chicken tikki masala, butter paneer masala and garlic naan. Everything was soo good! We are already talking about how we want to go back and try the lunch buffet. Oh and the server was so sweet too :) read more

Chennai Chettinaad Palace - 179. Chicken Tikka Masala 158. Panner Butter Masala 220. Garlic Naan - Indian Near Me - Phoenix, Arizona

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This place is under new management and the food is ssssoooooo fantastic!!!! Oh my goodness I couldn't stop eating!!! The favor was sssooo bold and flavorful!!! I ate until I thought I was going to pop!!! When I tell you they mastered it!!! Oh my goodness what an understatement!!!! I had bone in chicken biryani!!!!! read more

Chennai Chettinaad Palace - Indian Near Me - Phoenix, Arizona

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Horrible SERVICE! Stop fooling your customers. Doesn't even deserve one star for the SERVICE they have provided. For the food quality, may be one or two stars should be good enough. We got there and placed a dinner order for a takeout and was told that it would take 40 mins( after the order had been placed ) which itself was a long time . But the food was actually handed over after 1 hr, (1 hr and 5 mins) to be precise and that too with some items missing from it. What a mess!! Never experienced even a home delivery taking that long. Firstly, the man at the counter should have clearly mentioned the wait time before taking the order or placing the order. Secondly, if you have committed to a particular time, be mindful of it, respect your customer's time and patience by ensuring that you stick to it. Thirdly, don't shy away when you can't fulfill orders on time (for the man who took the order but vanished at the end) These guys give preference to the ones dining in there, but for the ones who go there for a takeout by ordering online or over the counter are taken for granted. read more

Still good taste is awful. Ordered Vijayawada biryani and noodles both tastes are awful

This is an elevated buffet. The spices and flavors are wonderful, even though they don't have a huge variety of food items. They make it up it with theirdelicious Indian food. I will definitely be coming back here. read more

Chennai Chettinaad Palace - Great value for lunch on 5-2024! - Indian Near Me - Phoenix, Arizona

***PLEASE READ*** I have work for this restaurant 2 days they treat their employees very bad and they don't pay them. Let me start how it started. Am from California I was looking for a job and accommodation I contacted this restaurant they hired me they said they will provide me room where I was sleeping in hall at door(no complaints) they said they will pay 9$ per hr which is illegal I accepted that. I started working for them next day they said they won't pay me for 4 days it's only training but they made me work every second. Before they gave me schedule I told them the same when i got hired that am new to this state I have to meet my cousin who are visiting they denied because they got free employee to use. As I denied to work for free on weekends one of the owner he visited the places where all the employees where accommodated he told me to leave at night 11 pm I had no place to stay I have to spend my night on streets. They said if you want the job you have to work on weekends still training no paid. They used me for 2 days and there are 4 owners who treat their employee very bad this is not india this United States every person has their own rights. After using me for 2 days he fired me because I reject to work for free on weekends. When I came to know they have used couple of more employees before me for free they did not pay them. Please suggest me what action I can take to teach them lesson. I have few recording and few videos to show. read more

They have a great fish fry and biryani, and the service was excellent. I would recommend it.

Best onion chili Dhosa ever and tastiest butter chicken and garlic naan! They have a new chef for the last 6 months, and his food is amazing! Great customer service also, very attentive! read more

The food is always delicious at this restaurant. The flavor is always the same whether you dine in or pick up. You must try.

I had a very bad experience at this restaurant two weeks ago. we have been going to this restaurant for many years and never had problem. I ordered two dishes and they were so bad and looked stale. had never had such bad dal makhani in which kidney beans were separate from dal and hard to even break. the paneer dish was full of water and uncooked. I immediately called them and shared the experience as we had to throw both dishes, they felt sorry and promised to refund or owner us with two dishes of same value. Today when I called and ordered two dishes and reminded them about compensation , the manager completely denied what he promised. i told him whatever extra we will order we are going to pay the balance. I wish I could post pictures. He said he will ask the owner. I told him that we don't need the stuff and I am extremely disappointed. I hope reading my genuine reviews people would mindful if visiting this place again. we too own food businesses in Phoenix and we know how to maintain our quality of food . For us customers satisfaction is our top most priority and we value our customers. Thanks read more

Chennai Chettinaad Palace - Uncooked kidney beans in Dal Makhani and uncooked paneer dish . Wow - Indian Near Me - Phoenix, Arizona

Service was good, they were pretty quick to take our order. Problem starts with the food. We ordered dosa, chicken tikka, chilli chicken, and tandoori chicken. All of them were DRY! Pretty hard to mess up a dosa. But the sambar was THICK! Like, for being a south forward restaurant, this was some BAD sambar. Like please tell me why your sambar is thick?! Tandoori chicken was red for the color, but that was the saddest THREE chicken pieces that I have seen. Right when you open the container, you can tell that it was dry. Chilli Chicken was just sweet and not spicy. It was bland as well and DRY. Chicken tikka masala: Man of man, this was pretty dreadful. It was heavy and the chicken was madd dry! There was no grill/smoke flavor as there should be with traditional chicken tikka. Naan: were alright, but they left our part of order. Overall: would i go back? NO. Save your time and money and go elsewhere. And yes, this is a true NORTH indian speaking. There is way better food out there than this place. 2 stars for the sweet. lady at the front who took our order. She was the only good thing about the restaurant. read more

Good service and good food.The buffet is good with such affordable price. You have lots of choices.if you just want to come and have a taste of India this is the place to go read more

So far this is the best Indian lunch buffet I've visited in the area so far, sadly. I've been here several times and it's very inconsistent. Upon entering I was waved by an employee ,who was across the room, to sit wherever. The buffet usually has chai tea and/ or mango lassi but not this time. The food was ok. I was only given water after I had started eating. This would be my only glass of water as no one came by to refill my glass or bus empty plates. A man dropped a basket of naan off when I was almost finished my meal. I eventually had to walk to the back where the employee was sitting to pay my tab. This place has no customer service. The food is good but service is frustrating. Noticed a sign next to the register "$2 discount with 5 star review". read more

I wanted to try this place out to see if it would be an appropriate venue for my Ethnic Lunch Group. Unfortunately, as it turned out, that would be a hard NO. When I came in the sign said "ring bell". There was no bell - and I waited a fair amount of time before anyone noticed I was even there. Finally, I was pointed to a booth and told I could order from the menu or have the buffet. I was not given a menu however. I waited at the table for a long time and the waiter never came over with silverware, napkins, water, or a menu. I finally decided to just go up to the buffet. I should have gotten the hint then, with some dirty bowls among the clean cups, and spilled food around the buffet trays. I tried a little bit of everything except the naan which was all gone, and the rice that was dried out and stuck to the saran wrap on the heating tray. The food was mediocre at best. Tandoori Chicken was extremely dry and had a very unappealing and "funny" color to it, Chicken Tikka Masala was also dry, and other items were just passable. I had to swipe a set of silverware off a nearby table. I never got any water. For that matter, the waiter never so much as looked in my direction. The most attention I received was from the resident fly in my booth! I could probably have just walked out without anyone so much as noticing, but I went up to the bar and asked to pay. When I stated that I never received any service I was basically just shrugged off - no sorry, or comment for that matter, only "That will be $20.62" on the Square payment screen asking if I wanted to leave a tip..... This is why I test places out prior to bringing my lunch group - how embarrassing would it have been to have a group of 12 treated like that! read more

Used to be good years ago. Food doesnt look or taste appetizing ( be it biryani or south indian food). Tastes like a beginners first time cooking. This place has lost its value read more

Chennai Chettinaad Palace - Overcooked mushy spicy bitter biryani - Indian Near Me - Phoenix, Arizona