Dr. Ma and his office staffs are kind, understanding, and friendly, very easy to communicate with…read more Highly recommend to all.

Dr. Marc Ma is extremely knowledgeable and patience, takes good care the patient, listens to your…read moreconcerns and answers any questions you need, highly recommended

Dr. William Tzeng treated a week ago my painful left leg ongoing cramps after carrying heavy…read moreobjects. He's a truly professional, knowledgeable, helpful, respectable primary care physician with kind, patient, reliable, genuine character. He explained my reports and condition clearly and no painkiller treatment as I wished, listened to my concerns and answered questions effectively, provided follow-up in three steps as needed. Now I'm able to walk without painful cramps, soon get full recovery. To lower my blood pressure and LDL bad cholesterol, I got DASH Eating Plan from Dr. Tzeng. His academic and training credential are at top prestigious universities. Office environment is excellent and clean; staff are all friendly. Thank you sincerely Dr. Tzeng for your attentive care to better my health.

I'm surprised there isn't more reviews about Dr. Hone on yelp already! Hopefully more people will…read morerealize there is one of the best doctors around our little town of Hacienda Heights. So here's the story: I usually don't take any medication and don't trust western medicine for multiple reasons. However, I was very sick and started developing a very sore throat and started getting red patches on my soft palette in my mouth. I was horrified, since it was out of nowhere, and I've never experienced such a thing in my life. Since I couldn't speak, my boyfriend checked out yelp, and saw the lonely 5 star review that the reviewer below left. We both liked the fact that a doctor *gasp* actually spends time with his patients! So to the doctors we went. Okay, so it was 70 bucks just to see Dr. Hone. First of all, I've been to an ENT and spent 120 dollars, and didn't even get a fraction of the care that I got from Dr. Hone. As soon as I met with him, I knew he was a genuinely kind soul. He was very attentive and asked questions, and was never condescending. He explained to me that the reason I had strep-throat like sores in my mouth was because my immune system was fighting the virus, therefore allowing the bacteria to generate... or something like that, haha. He made sense, basically. He also checked my heart and we talked about my heart murmur, when he didn't have to. When the receptionist told him he had a phone call, he asked her kindly to hold it, continued speaking to me, and noticed her urgency, and excused himself to get on the phone. He came right back, apologized, and continued where he had left off, instead of forgetting, like I'd assume some doctors would. Basically, I believe there's nothing to lose here, as I've decided he's the best doctor I've ever been with. I absolutely recommend you to him!

A few weeks ago, I started having some health concerns and was worried about how long it would take…read moreto get everything sorted out. A friend recommended this clinic, and I'm glad I listened. From check-in to checkout, the entire process was smooth. The staff were kind, attentive, and made me feel comfortable right away. I expected the referral process to take days, but they handled it quickly and kept me updated. When I needed medication, the prescription was sent out without delay. It's rare to find a clinic where everyone genuinely seems to care about helping patients. Their efficiency, professionalism, and friendly attitude turned what could have been a stressful situation into a very positive experience. I would definitely return and recommend them to family and friends.

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

**** CASH ONLY****…read more Haven't been his patient for too long. So I'll just get a review of what I think so far. The doctor is a pretty decent doctor who listens to your symptoms and sit with you while you talk and he charts. ****Big Negatives**** If you want the doctor to sign paper work for time off work or disability, don't count on it!! You'll have to PAY COPAY to visit him and just to SIGN PAPERS!! Had to do that a couple times because he wouldn't sign and his office workers told me they'll do it but didn't. They even said to come and PAY TO GET THE DOCTOR TO DO HIS JOB. ********** Lots of Chinese patients. Be prepared to wait 30+ minutes even when you have an appointment. I wouldn't go when it's in the mornings. All the elderly patients go from 9am-12pm. Be prepared to wait 1+ hour on a Monday 1 or Saturday!! Hours are a bit odd. There's a 2 hour that the whole office takes lunch so you won't be able to reach anyone or call in for anything until they reopen at 2pm. Also, some days office only open until 12pm!! Office staff are young females. Some knows mandarin some don't. The office size is small with only 14 seats waiting seats. Old looking and feeling seats. Office feels like it's really old and very cramped!

I like Doctor Hsiao but the wait time is horrendous even with appointment. Many of my visits, I had…read moreto wait for over 1 hour past my scheduled appointment time before seeing the doctor. I understand the one offs but it occurs on half of my visits.

He is too busy for his patients. Front desk acts like they are better than you the moment you…read morechallenge them and lose patience if they have to spend more than 2 min with you. They are also woefully outdated when it comes to technology. Who still uses fax and letters for updates. Aren't everything digital? It is 2024, not 2000. You have to call them to get any type of update but at the same time they are too busy to help you. Maybe you won't be so busy if you use modern technology or have some type of app to communicate. The nurse and aids also talk about your case loudly in the front office. Never heard of HIPAA? He may be fine for regular meds but he won't be able to help you if you have any serious illness.

My family has been going to Dr Teng for years and he has always been very good to all my family…read moremembers! This office is very busy and sometimes there is definitely a wait but the nurses and Dr Teng does provide excellent service. Their phone line sometimes are busy for half an hour and I can't get through to make an appointment. The office is very clean and Dr Teng is a very nice and patient focused doctor. I have never seen him raise his voice or get upset, super patient in answering all your questions and give you what you need, especially referrals to specialty doctors. My aunt had an eye problem and she got referred to one of the best at USC University medical center. Note this office is currently not accepting new patients as I was trying to refer one of my friends but she was turned down.

Not a pleasant experience at all. I've had this doctor listed as my primary care physician on my…read moreinsurance card for over two years. I called the office today to schedule my annual physical check-up, and the doctor himself answered the phone. He ran my insurance information through the system, and after verifying all the necessary details, he informed me that he is no longer accepting new patients. This is beyond ridiculous, and I wish I could leave a zero-star review for this unprofessional practice.

Dr. Ou has been my primary care physician for years. He listens and cares so much every time with…read moremy concerns and problems. I don't think I can find any doctor so respectful and knowledgeable. I always appreciate his office staff, they are also so helpful.

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

Doctor Kyaw Lyn is my primary doctor for almost three years now,I'm very pleased with the way he…read moretakes care of his patient.He is very attentive,professional and caring.The entire staff are helpful and friendly.

I need to put a review in for dr kyaw lyn I have been seeing him as my primary doctor for over 25…read moreyears and he is one of the nicest doctors he is so thorough when examining you. Office is neat and has up to date examining equipment. Office help is so super nice and really caring . You too will agree with me