I own 2018 BMW that had a strange vibration that I wanted a 2nd opinion on. Sam and Dylan were very…read morehelpful over the phone + in person, they were respectful. Technician were able to give me a diagnosis and did not charge me the whole hour to diagnose which was surprising! They gave me a tour of the shop as well. They seem to specialize in BMW/MINI of all generations. I'll come back in the future as needed specially because of the great customer service, fair pricing and they know their Bimmers. What's interesting is the shop front itself is simple but they have a huge shop in the back that is unseen from the street (White Horse Pike).

I hope they do good work because the rudeness level of the lady answering the phone is crazy…read more Called in to see if they're capable of doing a job on my vehicle and possibly get an estimate. Answered yes quickly. Then immediately went, "well I can't get you until Wednesday, bring the car Wednesday." Um... would I be able to get an estimate before scheduling? "Well I can't get you anything without you sending me the VIN and license plate. What did you want done again?" Not sure what my license plate has to do with an estimate since I gave her the make and model of my vehicle. Will knowing the license plate suddenly make the job more difficult? Then immediately went "send me the information, I gotta go I have customers here." Overall not a good impression for someone that's a first time customer. That lady either needs some help with the workload at the front desk, or needs customer service training.

This review is long overdue, but Dennis at Cherry Hill Collision took awesome care of my car…read morebetween May and June of 2020. There was a lot for them to fix, not only did they have to replace my rear bumper, but there were multiple issues from a previous accident where some repairs did not hold up and other issues were not fixed. Dennis gave my car a thorough look over and was clear in what he thought needed to be addressed. Having a car repaired is tough when you don't know about cars, but I never once felt like Dennis was exaggerating anything or taking advantage of my lack of understanding. He was easily accessible by phone and email, and he kept me in the loop as he worked on my car and spoke to my insurance. This was the ideal car repair experience. If my car ever needs more work, I'll happily return to Cherry Hill Collision.

We brought in our Civic for a bumper repair since this faculty is one of GEICO Auto Repair Xpress…read morelocations. The owner Dennis took us through the repair procedure thoroughly and promised that the repair will done ASAP. Two days later, my wife received an phone call that the repair was done and ready for pickup. The service was exceptional and we are totally satisfied with the repair job down at this auto body shop. I would highly recommend that you come to this place if you have GEICO auto insurance and need a repair done for body damage. A great place to do Business with!! BTW, the car was washed and tires were nicely polished. An added bonus!

We needed new brakes and a battery, we dropped it off after hours and it was done by noon the next…read moreday. They were very communicative about the pricing and service oriented. I picked up the car and it no longer sounded like a coffee grinder when I used the brakes. They definitely provided the service better than anyone else we have used. The price was very reasonable.

I recently purchased a 2006 BMW 750LI and it needed all 4 rotors, brakes, calibers, new tires,…read morewheel alignment, rear bearings (both left and right), and an oil change! They scheduled it in quickly and had the car back when they said and when needed. I was concerned at first, seeing all the cars they were working on, but that was actually a good sign. The staff and owner were super nice, explained everything, tried to get the parts for me for the best price, and were very professional! I even had an opportunity to meet the owner's parents while there! The prices for the parts and labor were very fair and way cheaper than had I taken it to a BMW dealer. I choose them after doing a lot of research on local auto repair shops in the area, including Wilmington, DE. This place is about 30 minutes away from my home or a $38 Uber charge each way, but well worth it with the attention to detail and reasonableness of the costs. I am coming back again for future needs! At the end of the day, you want a shop that is fair and honest, and I found it here!

Bad shop all around,especially the techs using Chat GPT to diagnose cars.Never seen anything like…read moreit in my life.The only thing they are experienced in is brakes and even that's bad.They use oil based grease to grease your slides,I had to tell them it was bad for brakes!!

Efficiency all the time nice guy i go there to get all my car service done I moved but will…read morecontinue to travel because he knows my car and fair prices

Always able to get my car in for service in a timely manner. Friendly, kind, always offering a…read moredrink even if I'm just dropping off-Yvonne offers a drink to go! Reliable repairs, fair prices, reviews every possible concern and when it may need to be addressed in future, contacts you for authorization for any repair. Cannot recommend enough!

I'm new to the area and was having trouble finding reliable, honest auto repair services that you…read morecan trust. My transmission had a minor leak and Bob was able to get me in and out in no time.

This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Recently my new Telluride was hit in the right front by a car being driven on the shoulder to pass…read morestopped traffic. That evening when I reported it to my insurance company they tried to send me to a national body shop chain known for working cheap but doing work that is poor and sometimes dangerous. Some years ago I had work done by AutoTech Collision on Delsea Drive and they did an excellent job so I insisted on taking my Telluride there. Dean Sr. and his sons not only did a great job on my car, they helped me understand how insurance companies work today. Trust me, if your car has been damaged, that is critical to know. AutoTech either handled all that stuff or coached me so I made no mistakes. I got my car back last week and it looks and drives just like it was before the accident. Actually, maybe a little better because I think AutoTech detailed the whole car, not just the RF. The steering wheel is straight, the car tracks properly, it looks new and, most importantly in today's world, all the complex electronics work. I highly recommend Autotech Collision.

Went to Tim with a problem with a battery and he got me situated and handled. Pricing is affordable…read moredepending on the problem. Good Guy go check him out.

Not very welcoming or engaging entering this establishment and turned me away b4 I could explain…read morethe issue with my car..very weird..to turn away $$..w/o knowing problem..hmmm

Best mechanics around. Very customer-friendly and extremely honest. I wish I had been going to them…read moresooner. Highly recommend!

Outstanding service. They helped me with my tires and provided quick and reliable service. Thank…read moreyou!!!