Bought new fridge and had it installed.Lady scheduled me right away since I was living in the rv in vacation in Orange beach Alabama. Price for the fridge and labor was very fair. Been RVing for 11 years now with two different Class As. Great place to do business with. Lady was very professional and helpful- knew her stuff! read more

We were so lucky to find this place! Family owned for years and they still have personalized service and quality. We used their covered RV Storeage when we began our relocation. Spot includes full electric hook up. 24/7 entrance. They were able to do needed repairs while the rv was in Storeage so we did. It have to move it. They are very responsive to calls and do off site repairs as well. read more

This company did a very nice job of figuring out an electrical issue with my 7-pin RV plug, in a timely manner. Great job!

WORST RV REPAIR EVER, IN 20 YEARS OF OWNING RV'S - should be a NEGATIVE STARS OPTION!! This was BY FAR, the worst experience EVER on rv repairs. I called weeks ahead regarding getting warranty work done. I even put some 'meat' on the bone and decided to also do A/C maintenance and oil changes. The A/C maintenance and oil change seemed ok - still not sure they even did the AC cleaning. Their view of warranty was an issue from day one. I have an amazing warranty that covers darn near EVERYTHING with a mere $100 deductible, but these folks just wanted to do it quickly and out the door. 1. kitchen faucet - was original, leaked, was covered by warranty 100% - first they wanted me to 'go buy' a faucet for replacement - RATHER than offer customer service and order a replacement (which I FINALLY brow beat them into actually doing). I just wanted a same for same replacement and apparently, they couldn't handle it. a) they DID get something similar to existing faucet so kudos on that BUT b) they installed it INCORRECTLY so I had to PAY to get it fixed/installed PROPERLY. It's a pull down handle type and EVERY TIME you turn on the faucet it moves and water gets UNDER the connection - complete AMATUER INSTALLATION BY FAR!!! My dog could have done a better install. 2. here's the biggee: the radio - it had a huge 14" screen but the radio and blue tooth wouldnt' work - just screamed horribly. So, they quoted me a price to replace -ONLY THING IS - they DOWNGRADED the entire system without APPROVAL BY ME, THE CUSTOMER!!!!! it's now a tiny car type screen for the cameras and radio AND the panel they used is a USED panel that has SCRATCHES all over it. a.) they said that warranty wouldn't cover all the costs so I had ot come up with over $1,000 out of pocket to get 'downgraded' on stereo/camera fix b) I paid this figure, THEN they showed me the work - SHODDY, UNPROFESSIONAL work. c) when I went to pick up my RV the dinette table was STAINED BY GREASE/OIL and they didn't even try to clean it up! the dash was COVERED IN SPILLED COFFEE, the drivers SEAT WAS COVERED IN GREASE, and there was literally grease fingerprints EVERYWHERE. My RV was spotlessly clean when I dropped it off. Thank goodness I removed the dashcover and left ON the seat covers or my seats would be RUINED. d) I brought all this to their immediate attention and all they offered was to replace the table - which took over 6 weeks to arrive for me to pickup. 3. I called the warranty dept after all this - AND THEN found out the warranty company PAID EVERYTHING that was submitted. So, basically, CHEROKEE FARMS RV CENTER overcharged me, overcharged my warranty company, and all work was SHODDY, HAPHAZARD, AND UNPROFESSIONAL at best. I've had rvs for decades, as has my family, this was the absolute worst 'family' company I've ever dealt with. This is my personal property and I ENTRUSTED them to do a good job and AT THE VERY LEAST treat my property AND me with respect - I RECEIVED NEITHER! BASICALLY, IN A NUT SHELL, IF YOU WANT SHODDY TECH WORK, OVERCHARGING, CHEAP REPLACMENTS, HORRIBLE CUSTOMER SERVICE, AND FOR THE CHEROKEE FOLKS TO TREAT YOUR RV BADLY - GIVE THEM A CALL. read more

i was dissatisfied that the requested quote for repair was not given as promised. I reminded the service people after not receiving for 2 weeks, now are at 4 week, no response. The quote was to reset the slides due to a leak, there were many dry days to repair. After releveling, "gap" was gone and no more leaks. Grey tank valve leaked after replacement, it was not tested before they left. I contacted them while still in park, and they replaced a second time. I would not use this company again. read more

Probably one of the best mobile rv repair in the Elberta Alabama area They repaired a slide motors for us. read more

Our RV needed new roof air and minor door repairs & awesome job and because they additionally replaced ladder & wall plates in bedroom! Thank you for your service very professional and knowledgeable for all our needs! read more

Replaced awning . Put on incorrectly, caused water leak. You call and leave message they will not return call Now sitting here waiting , had and appt from 1-3, haven't shown up yet , have not heard from them . Not recommend read more

I cannot say enough good words for Cherokee Farms RV Service Center. The words honest, hard working good people to start. They fixed our RV after accident, worked with Progressive and we got our baby back all fixed and ready to go on trip. They kept in touch with us to let us know how things were progressing and even did our annual maintenance. Nice Nice people and will be using them for all our RV repairs and maintenance. They also have on site covered RV storage. Will use them again and recommend them to friends and family !!! read more

It's just like Bobby (the owner) to try and discredit my review after he did me wrong and I want people to know. That should tell you something about him... And really Yelp, you let a owner give himself a 5-star review? Let me clarify his remarks... He said: the previous review is total BS this person hooked up to bad 50 amp power had hot leg one reversed to the neutral side of the plug . customer was at a house lot with make shift power .he burnt up his transfer switch and microwave and burnt ground wires to the frame . I say: His rebuttal is total BS. The power was on an electric meter box, not make shift, not a house lot, the first transfer switch failed when installed by his guy and blew my microwave and his guy admitted it, but second did not, and Bobby agreed that was the case. There were no burnt ground wires to the frame, he's just making stuff up. He said: he would not listen to what was said in regards to the problem nor the repair . yelp does not allow rebuttal so its hard to defend the actions of our company . so I hope that this stays on this review site . and hope people read it . I say: I listened to everything that was said, I was done wrong. There is no defending when you did me wrong. His review needs to be taken down as owners are not allowed to give themselves reviews. read more

Called prior to arrival at CG. set up appointment for next day, water heater blew up in route. Mason arrived at the set time found problem. They worked with my extended Warranty ordered part arriving when they said they would the job was tedious but they hung with it and fixed our problem also replaced a slide topper for us same day. If I am back in Foley Al. And need help I will definitely call Cherokee Farms.....Thanks again... read more

We have trusted our Newmar Essex repairs to Cherokee Farms for the past 5 years! I say trust because they are always fair and honest and do terrific work at a fair price! They know what they are doing and he takes care of his customers! read more

Cherokee farms I purchased a motorcycle lift for the back of my coach. The gentleman I purchased the lift from told me he would like it removed from Cherokee Farms. At that point I called Bobby at Cherokee Farms, he told me he will let me know if he can install it on my coach once he removes it from the gentleman I purchased it from. We had to wait about a week to have it removed. When it was removed, I spoke to Bobby and he told me to come in next Tuesday and he will install it for me. I called back and I spoke to the secretary and asked them if we should we go over this to make sure no parts need to be ordered. I told them that I am from out of town and will be leaving that Friday. She replied, let me talk to Bobby, and I will get back to you. The Following morning I did not hear back from her so I decided to give them a call again. I spoke to Bobby, he reassured me that they are equipped to handle the project. (Just to be clear, I am living in this unit) Tuesday morning comes, we get up at 6am, we have to wrap the entire place up, and drive over to Cherokee Farms. We are there about 20 minutes before they open. I drop the coach off. I go back about three hours later to pick up my medication, and the coach was not Even touched. At that point they told me they need to order parts. Even the secretary acknowledged that I inquired about looking over the unit to make sure we don't need any additional parts. they told me they are going to get in touch with their metal fabricator and try to get the parts we need. I called back that evening, Bobby tells me this will never be completed by Friday. I decide to take a ride over there Wednesday morning to find out what is going on. He knew very well I'm supposed to be leaving on Friday. He then tells me this is a liability and he does not want to install it. At this point I did not argue with him, I turned around and I just left. I rented a U-Haul and went the following morning to pick up my Lift. After some research, I found another installer. I had to reschedule my upcoming reservations And stay where I was for an additional week. I give this place one star only because the employees help me put the lift in the U-Haul. Trust me, stay away from this place. It was a complete waste of my time. They are incompetent! read more

Great service. Mason arrived ahead of schedule and solved my tankless water heater in no time at all. Very nice and knowledgeable. Just here on vacation, but would definitely call if I should need to again. I highly recommend Cherokee RV service. read more