Wanted an estimate in changing ac compressor. I was was told I need to bring it in to check it out because it could be something simple. Took it in and within an hour they called and said the compressor was bad which is what I thought. But the kicker is charged 175.00 to tell me that and 1600 to replace. Which obviously would not have been concerned about price if I could have afforded such a bill. I was never told it was going to be 175.00 just to verify it needed. A compressor which I told them from the start. So hete I am out 175.00 for nothing. Lesson learned. read more

The staff is amazing! Patient, competent, compassionate, and honest! Love these guys! Highly recommend!

Always professional and treat you with respect. Very honest and not try to push something on you, you don't need. There are places closer to us, but we trust them and value there honesty. read more

I needed an alternator on my 2014 Toyota Highlander so I thought I would try Cherry Grove Automotive. I was very happy with my choice. They were pleasant and the car was done the next day. I inquired about oil changes. They have an oil change program where every 5th one is free. The price is $18 less than what I have been paying. So glad I gave them a try! read more

Please be careful if you consider using them. I unfortunately had the worst customer service ever. When a window repair didn't work when I picked up the vehicle, I was immediately treated extremely rude by their service counter person . I was told to bring it back another day and they would fix it. Then they tacked on another large bill for "calibrating" the new part they had installed to begin with, clearly the repair was not done correctly the first time. The rudeness, blatant and unprofessional to say the least ! read more

My 20 year old daughter was vacationing in Cherry Grove when the under panel of her car came loose and was dragging on the road. She took it to Cherry Grove Automotive at 4:10pm on a Friday (they close at 4:30). Not only did they repair it but they noticed that her tire pressure was low so they put air in her tires. When she asked what she owed them the response was, "Nothing." As her mother, I am so grateful! Nice to know that people like this still exist in our broken world! read more

Cherry Grove automotive is great. I highly recommend them. They were very kind considerate knowledgeable.

They are exceptional!!! They came all the way out of their way to help my brother and his wife get their keys out of the lock box on vacation, after the tow truck place left it in there. They were above and beyond in helping us out! 100% would recommend and would go here again if we ever Needed to get work done on vacation again! Life Savor! read more

DO NOT ever visit this NEW Cherry Grove Auto unless you want to be severely scammed! When Karen Dew was the owner, it was no doubt the best as I frequent it often for 25 years. My car was running hot so I took it there after a Machinic at NMB took out the radiator and found a small hole in the radiator. Recommended I take it elsewhere because he did have the right equipment and charged $30. I took it to Cherry Grove Auto and it took 2 days and they said that someone had put the wrong AC coolant in it and it gummed it up and I would have to take it somewhere else and had the audacity to charged me $355!!! They also said when called it was ready to pick up and if I didn't pick it up then, they would start charging some astronomical price per day?!?! Whaaaaat? So I then took it to James on 17N and they said it was a hole in the radiator and would have to order one from Germany. They did and fixed it! CGA then said that their machine misdiagnosed it?!?! Where is MY MONEY you new scamming artist?!?!?! DON'T GO THERE! Miss my Karen! read more

This place is great! Friendly, fair, and reliable! We will be using them again in the future.

I had multiple problems with my vehicle. They did a quality job and did it in a very timely manner!

I had a tire that was losing air. The gauge showed 15 lbs and I knew I would not be able to drive far. I was so stressed but decided to drive to Cherry Grove Auto on that tire hoping they could help. It was just before they were closing for lunch.. but they fit me in, found a nail, fixed the tire and when I went to pay..they said no charge- glad we could help. They were wonderful and so very kind.. I absolutely recommend them.. They were kind, understanding and very professional. read more

These guys were able to align my Z3, when others told me it would have to go to the dealer.

Please Don/t take your cars to this auto service center .Ray and Robert are a bunch of cons and fake people. I took my 1977 corvette for a oil change transmission flush Radiator flush and Valve cover gasket replacement. They had my car for two days. They charge me 1069.00 for the service. I got my car home and oil was pouring from right side of engine and oil filter. And there was no coolant in revivor bottle. I took my car to another service center and they could not believe what they seen from these Guys. THEY ARE A TOTAL RIP OFF!!! BEN E. read more

My car would not start, and we had it towed by AAA to this location since they were close and member of AAA for discounts. They did put a rebuilt starter in my car and WAY overcharged us for the process 207 for starter... rebuilt! and 300.00 Labor for total of 507.00 .. A new starter only cost 75.00 This vendor needs to be ashamed of this pricing, Had heard good things but this is nuts!!! DLS, Little River, SC read more

These guys saved us from having an unbearably hot vacation. They squeezed me in, asking to have the vehicle for the day. Two hours later, the AC was working perfectly! Super friendly, knowledgeable, and curteous service. Highly recommend read more

I recently purchased a truck for a daily driver and for work. Due to poor maintenance by the previous owner there was a lot of work that needed to be done. There was quite a bit of work I had them do for me. And it was all handled very professionally. Robert, in particular, at CGA was extremely helpful, knowledgeable and communicative. I plan on using their services from here on out. read more

I brought my Jeep in with a noise coming from my left rear tire. I told them that if they test drive to hear the noise, that they cant do it on a main road. Needs to be in a development where the noise can bounce off the houses. I have tried to record the noise, but the wind and tire noise interfere with it. They still charged me 60.00 and told me they only hear tire noise. They never took it where they should have and simply did a road test on a main road I explicitly told them wouldnt work. What was the point of telling you how to hear the noise if you were going to ignore my suggestion ? And then to charge me for it was ridiculous. Telling me its simply tire noise. I have had my Jeep for years. I know the difference between tire noise and a problem/ Thanks for nothing! read more

Came in this morning with multiple warning lights showing on my 2010 Buick enclave. Dropped it off and within one hour got a call back with a good diagnosis and firm estimate. At noon time I got a call, saying the vehicle was ready and repairs were complete. Went back to pick up the vehicle. All repairs were complete. Estimate was solid. They did a fine job. Would recommend this repair facility. read more

Called for an oil change was told it would be over a week before they could do it . Never had this problem with the previous owners. I told him i was going to find someone else to do my work he was not concerned. They were great with the previous owners.I want go back read more

Stranded in the Lowe's parking lot with a busted radiator they were first to pop up in phone, what a blessing.Within 20 minutes they showed up with wrecker AND a loaner car . Our car was fixed before noon the next day has run great on the trip back home , If we lived closer they would be our full-time garage now that's how good they are. really can't say enough good thing read more

Had infamous "death wobble" experience with my Jeep Wrangler on the way to the beach from Raleigh. I needed someone to inspect and advise. CG Automotive tech was quick to say that's pretty common and usually easy to fix. Two hours later, it's done. No more issues. Quick response. Reasonable cost. Very satisfied! Thanks to the CG Automotive team! read more

I took my truck in for front brakes and rough idle, the replaced the brakes with new and told me they they don't know how to fix the rough idle but he could replace the plugs to see if the is a difference?!? The plugs were new if they bothered to look. I took it up the street to have the idle fixed and to find out they charged me $300 more than the going rate and there response was we charge everyone the same. I find Cherry Grove Automotive incompetent and over priced. Save your money and time and take your vehicle down the street. read more

Truck wouldn't start this morning. It finally did , but check engine light was on.Took it to Cherry Grove Automotive , where the mechanic ( Sorry, didn't get his name ) came right out,listened to the engine and diagnosed a faulty negative ground connection.He repaired it,checked battery and alternator output and reset my check engine light. Then, he wouldn't take a cent in payment. I am a new resident in Cherry Grove and I will never go anywhere else for service. Such friendliness and customer care is indeed a rarity! read more

dropped my vehicle off monday. tuesday i paid $509 for a battery replacement - yes a battery!! $110 diagnostic to tell me my battery was dead, $60 to remove and replace and $300 for the battery itself. went in to pay/get my keys and retuned after hours when i was able to pick up to a dead truck. returned this morning to be told the battery was not installed correcty. ive made three trips up there and have to make a fourth trip to pick up my vehicle this evening. no apolgoly, no compensation. read more

We can't say enough about the level of service and technical expertise. Our car had an air conditioning issue that required towing and a new compressor. They managed the repair in great time and the price was, in my opinion, quite fair. We would highly recommend them. read more

We were on a trip to Maryland and the car was smoking. We were towed here from Myrtle Beach because of the good reviews. I'm glad they did. They diagnosed that it was a faulty starter and repaired it in a timely manner. Robert at the front desk was courteous and responsive. They also gave us a free loaner car to get back home until the car was ready. They went above and beyond and also have AAA discounts. If I have any car troubles I'll be back. read more

Just wanted to send my sincerest thanks to Ray and the whole team at Cherry Grove Auto! They were amazing and took care of everything! In April 2022 I had a remanufactured Rack and Pinion installed at a Napa affiliated shop in NY. In July while my family was visiting Grandma and I was back in NY, the Rack started to leak.... My wife took it to Cherry Grove, also a Napa affiliated shop. After speaking with Ray on the phone, I provided him with the work order number from when it had been done in April. He researched it on his end (even calling the shop in NY), finally calling me back explaining that it would be completely covered by Napa! Parts and Labor, that was $1,000 dollar bill otherwise! It was a huge relief to know that my family will be safe on the return trip and its reassuring that there are people like Ray and the whole team at Cherry Grove that honor a warranty! Nicely Done! thank you again, Best shop in the Area! read more

I decided to bring my car to Cherry Grove Automotive for an issue with my window and I'll never take it anywhere else again. They were so kind, helpful, and honest. I never felt like they were trying to make me pay more or sneak me into more work than my car needed. From now on, every repair, big or small, I'll be coming back here. The waiting area is so clean and relaxing. I never felt pressured or unwelcome. They even stayed the day before a hurricane to finish the work on my window so that my car wouldn't be ruined. read more

Honest and efficient! My family was staying in North Myrtle for vacation when the AC in my dads Sequoia decided to stop working. We were expecting at least an easy $1k to diagnose and repair the issue. Fortunately, we brought his truck to Cherry Grove Auto. They determined that it needed a motor blower and were able to Complete the job within a few hours. The shop is also so clean, you could eat off the floor at a very reasonable cost. Highly recommend! read more

Dishonest scammers. Charged my elderly mother 1.5 hours of labor + parts to do a job that takes 20 minutes or less. Being a mechanic myself, I called and tried to come to a reasonable solution with them but reason is not something they possess. They do not care for being realistic, only following strictly whatever computer program they use tells them. If changing a wheel stud on a 2012+ subaru legacy take anyone an hour and a half, they don't belong working on cars. Their response to taking advantage of an elderly couple was "we're in the business to make money". read more

We were on the way to the beach with our family when our check engine light came on. Based on online reviews and responses, I chose Cherry Grove auto for a diagnosis. They were professional and straightforward, and called me before proceeding with any repairs. It was not cheap, they were professional and the work was well done. I thousand miles later, I still have peace of mind. read more

Wife's car had a leaking transmission line Parts alone were over $100 with new hoses. I figured with labor the repair would have been around 400. Never went to Cherry Grove Automotive but heard good things about them I left the car with them and got a call approximately 2 hours after dropping it off The car was ready and repaired They worked their magic with some hoses and charged me $56 I will definitely be going back to them with any repairs I may need Honest and efficient read more

Had a friend with a auto issue, since I had used them in the past I called Cherry Grove Automotive for her today and they were able to work us in a very busy holiday week. They quickly resolved the oil leak issue and we were on our way. Thank you very much!! read more

So, we were on vacation from Kentucky. It's Friday afternoon, 30 minutes before closing time. Car load full of kids in 100 degree heat, coming back from the beach, when the serpentine belt shredded and broke off in my car. Closet automotive shop was Cherry Grove. We stopped in and they immediately jumped in to help us. It took 3 mechanics and lots of prayers to get the new belt on. I'm so grateful, thankful and impressed by the compassion and professionalism all the staff has shown us. We highly recommend Cherry Grove! read more

Awesome place to get your car serviced or repaired. Run by very honest people who won't fix it if it ain't broke. I will never bring my car to a dealer again. These people are amazing!!! They saved me a lot of money on my Jeep clutch. I have now recommended them to many friends and co workers. They also gave me a free ride to and from home, while my car was being worked on! Never have I experienced such kind, honest, courteous people. Bill Somers read more

Having owned a powersports dealership, I know how hard it can be to please everyone, I had an issue with my "beach car" and dropped it of at Cherry Grove Automotive based on their reviews and the AAA rating. I was most pleased with their service. I thought their pricing was fair. read more

Top notch, honest service at a reasonable price. I've been living here for 2.5 years and was coming down to Cherry Grove for at least 3 years prior to that. A friend referred me to Cherry Grove Automotive and I'll never need another auto repair place. Karen is extremely knowledgeable, friendly, and customer service oriented. It just doesn't get any better than this! read more

Took my car somewhere else and saved $500.00, was even charged $45.00 just for them to look at my brakes. They stated I needed more repairs than actually necessary. Told me I needed almost a whole new brake system instead of just a caliper and brake pads that I got elsewhere. Thought this would have been a better experience since they are AAA approved, however they also recommend you use a different towing company then going through AAA. Will stick with Western Auto in Loris, they are always honest, just thought this was an easy fix and close to home. Would never recommend to anyone! read more

i took my car out to them and she was so nice but i am a senior citizen female and my car A 2009 MUSTANG needed a turn signal switch replace and she gave me a price 200 for the part and 96 for labor...i check advance auto and auto zone and the part cost 105 not 200......they are not hones and tried to take advantage of me...but it is their lost as i am telling everyone and i would have been a good customer and loyal but cheating on part is not good business.....please chcek the price of any parts you need before paying these people double for the part.ALSO SHE CHARGED ME $25.00 TO TELL ME THAT LIE..BUT TO BE FAIR SHE DID PUT IN A AIR FILTER I HAD BOUGHT FOR THE CAR.........IT COST $11.0 AT AUTO ZONE AND $25 TO PUT IN????..BE CAREFUL THEY WILL OVER CHARGE FOR PARTS WHILE SMILING TO YOUR FACE ......IF YOU DO NOT CHECK..... read more