fantastic experience! visiting RVA for a family funeral. Got a crack in windshield during that…read morefreakshow snow storm driving in from Big Lick. handling entirely on the phone; James came to our airbnb near VCU. Pickedup a stashed key, did a great job fixing window- and put the key back just before we returned from a family visit. safelite was terrible tryjng to arrange and get a quote. Skip them. James gave a quote and set time of repair within two text messages. $100.00 boom!

Easy to set up appointment and the price beat the competition by $50 - $80. Company came to my…read morehouse and replaced the glass in the street. Quick and painless. Glass appears to be good quality with no visual defects. Company does charge a service fee for using a credit card.

I recently had all of the windows, front windshield, and sunroof tinted on my 2026 Acura MDX, and I…read morecouldn't be more pleased with the results. The quality of the work is outstanding--everything looks clean, precise, and professionally done. Before scheduling, I had quite a few questions that I initially sent over email and later discussed on a phone call. Ahmed was incredibly patient, knowledgeable, and easy to work with throughout the entire process. He took the time to answer every question and made sure I was comfortable with my decisions. The team clearly takes pride in their work, and it shows in the final product. Based on this experience, I fully plan to bring another vehicle in for tinting. Highly recommend.

My rearview mirror inside of my Lexus melted off.... So it was hanging by a wire. I called these…read moreguys and they got me in quick. 30 minutes later it was properly reapplied and I was on my way. Professional operation. Recommend

I didn't have any issues so I'm surprised that they only have 3 stars. Outside of the old we will…read morebe there between 8-1 no complaints. I had ignored a ding and ugh oh it was trying to spread. Setup my appt online which was easy. The tech actually came around 9...... yippee. He explained that the spread could be problematic on a small scale..... it wasn't and he fixed in fairly quickly. He was pleasant..... think his name was Jeff. Having them come to your home is huge and we use text while he worked in my ding just in case he had any questions. Hope I won't need them again anytime soon but if I do.....I wouldn't hesitate.

the absolute WORST safelight experience of my life! made an appointment for at home service that…read morewas delayed twice for a total delay, so far, of 3 weeks. i'm still waiting, with conflicting excuses coming from the company office and technicians that range from "waiting for parts" to "we can't find your windshield and we don't know why." i would not recommend doing any business with this company/location, until it gets its internal logistics, scheduling, supervision, and customer service functions coordinated. i've been frustrated and personally & professionally inconvenienced enough by this company (the windshield damage is too extensive to make my vehicle safe to drive), will advise my insurance company USAA of the incompetence i've encountered, and will look to another franchise, should any future windshield replacement be needed.

I'm so glad I found this place to fix my windshield!! Very professional and gets the job done fast!…read moreNow I can go get my inspection done without being charged $1,000. Thanks again guys!

From the owner: Trust Auto Glass Warehouse is the number one provider of…read moreall auto glass services.

Love the work Randy and his team provide. Randy advised me up front with options and scenarios on…read morehow things would turn out. I have friends that have had their car wrapped and they agree that laid not sprayed did a great job on my cars. I highly recommend them!

Highly recommend Laid Not Sprayed for your detailing needs. Took my Jetta for some new tint and it…read morecame out great.

Integrity and quality should speak for themselves. Reviews that appear to be self-posted to boost a…read morebusiness's ratings raise obvious credibility concerns. Screenshot included. But that is not the reason for my rating - I rate and review to share my customer experience. Extremely disappointing experience and a serious lack of accountability from this shop. My experience: JN Lead Enterprises Corp. doing business as Black Optix Tint damaged my vehicle during tint installation, later refused to honor their agreement to repair it, and failed to correct multiple tint quality issues under warranty. Timeline: On January 5, 2026, I brought my vehicle in for tint installation. During the pickup walkthrough that same day - before payment and before taking possession - I noticed damage to the rear passenger window in the ceramic frit area, and pointed it out to the installing technicians, Ayden and Taven. The damage was acknowledged, confirmed it did not arrive like that, and documented at that time, summarizing the partial payment agreement. We agreed that I would pay half of the service that day and the remaining balance once the issue was corrected. On January 7, I returned to the shop and reviewed the damage again with Ayden and the owner, Edessa Reed. During that walkthrough it was also noted that an irregularity in the tint film aligned with the damaged portion of the glass. Edessa stated the shop would cover the repair and suggested using a local glass partner (their preferred third-party specialist) to evaluate the window. At that point we discussed that the solution could range from a quick repair to full replacement depending on the specialist's evaluation. Over the following weeks I followed the process requested: I obtained replacement quotes from the dealer, coordinated with the shop's recommended glass specialist, and had the vehicle inspected. On February 5, the specialist evaluated the window and determined the damage could not be repaired and that full glass replacement would be required. Then on February 11, after finding out a replacement is necessary, the shop owner, Edessa R., reversed her position and stated they did not believe the damage occurred at their facility. A refund does not resolve damage nor does it deliver the service promised. The cost of replacing the glass and re-tinting far exceeds the value of the tint service. Multiple independent shops (including another Black Optix location) have evaluated the damage and reached consistent conclusions regarding the location of the damage and the visible tooling mark adjacent to it. Separate from the glass issue, there were also quality concerns with the tint installation itself, including excessive trapped debris, bubbling, and scratching that was acknowledged under warranty but never corrected. Accidents happen, what matters is how they are handled. In this case, the damage was acknowledged on the day of installation, discussed again during a follow-up visit, evaluated by the shop's chosen glass specialist, and now the shop decides to deny responsibility.

If I could give 0 stars I would. They quoted my husband $199 for our Lincoln sedan and our suburban…read morefor their special they are running prior to his appointment and said it should take between 1-2 hours. He arrived for his 9 am appointment today and told him they do not do windshields when he arrived. it took them 4 hours to get the tint done on top of them charging $438 for the tint to be done WITHOUT the windshield. They lie about their pricing and management/ owner acted like they couldn't care less. Needless to say we cancelled our suburban appointment. We will not be returning and will not recommend this "business" to anyone.

Very hard to get in touch with. The only way you can get in touch with them through Yelp. Not…read moreeveryone has Yelp if there was a phone number it would be very much easier, but there is not one.

We were driving down from NY to VA when we got a chip on the front windshield. Steve replaced it in…read moreminutes and was a great guy to talk to. If you're looking for the best price and great customer service you found it here. This is a small mom and pop shop and they definitely treat you like family. Best prices in town and trust me I looked around. Thanks steve! I would say I would like to see you again but I enjoy my windshield not cracked hahah!

Great service and very professional! They replaced my windshield quickly and did a clean,…read morehigh-quality job. They were friendly, pricing was fair, the whole process was smooth. Definitely recommend...

From the owner: At U.S Auto Glass we specialize in the repair and replacement of any and all auto glass. Installing…read morehigh quality glass for unbeatable prices by certified technicians, we can come to your home, work or choice of location for free! Call today and ask for a quote & scheduling.

The process was seamless and efficient. The pricing was competitive, especially with the available…read morediscounts. The quality of work was outstanding, and the tinting process was thoroughly explained to us. Additionally, the warranties provide excellent coverage, ensuring peace of mind in case of any issues. We are extremely pleased with how our vehicles turned out.

Has an easy to use website for making appointments. Mustafa was great to explain the levels of…read moretinting and what was best for me. My 2021 Jeep Gladiator turned out ! I highly recommend Tint Mobile and Mustafa.