They have plenty of qualified staff, and can ensure you have the coverage you need. Staff is…read moreprofessional and pleasant. Their only drawback is communicating- meaning it is very difficult to reach office staff, or get call backs so if you need to change service days/hours if you don't go in-person, you won't get anyone in time even if you try starting a week out. The phone system is useless as nobody seems responsible for answering or responding to calls. You will have long wait times(I.e. 15-20 minutes) before you give up.

I have discovered that the office I work with never opens on time. I continue to reach the…read moreanswering service and no one is able to discuss my case, but are quite cheerful to take a message. And then no one calls back. When I was finally given an extension to call it gave me a generic message asking me to leave a message. I'm so frustrated. I feel as though there is a very regular lack or concern of care with them. I want to find the right person for me and I think I might have, and I'm trying to communicate this, but I have to say again...there is no way to! I hate feeling like I have to leave a review and this my first one on yelp. I just wish I had known I'd have a choice in companies when I was set up with them. I finally found one great caregiver with them and I really want her to stay, but can't let them know and pray I can get ahold of the scheduler before she's assigned to someone else! Wish me luck guys!

BrightStar Care has wonderful caregivers coming to my home! I am so happy with their service and…read morethe communication from the office

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

I'm so thankful for SeniorRuns and their team of cheerful, conscientious and safety-focused…read moredrivers. This extra level of transportation support has meant that our family can relax as we enter this new era of transportation needs. The tools for setting up and using the service work well for elderly clients, as well. Being a remote daughter, this means a lot.

From the owner: Senior Runs is an innovative door thru door transportation service that provides rides with a level…read moreof companionship care that specifically accommodates the needs of older adults with cognitive and physical limitations that greatly limits their use of alternative modes of transportation. We assist older adults and their caregivers to quickly and easily select a companion driver, book a ride, rate their driver and instantly make payment for all their routine transportation needs. We eliminate the need for seniors and their families to navigate a complex system of care options when it comes to securing a safe and convenient transportation solution.

Becky and her team have been so kind and helpful. I would recommend to anyone needing reliable home…read morecare.

From the owner: Home Care Assistance provides older adults in Virginia Beach - Hampton Roads, VA area and…read moresurrounding communities with the highest quality one-on-one support, which allows them to live safely and independently at home. Our 24/7 Live-In care provides a highly affordable alternative to Assisted Living facilities in the comfort of your own home. As the premier home care provider in Virginia, we have the deepest employee roster of skilled and compassionate caregivers. As a result, our Client Care Managers are able to match our clients to caregivers not only based on their home care needs, but also their personalities and interests. We offer high quality assisted living where seniors most prefer: at home. Our 24/7 Guarantee means that we will be there when you need us - days, nights and weekends. Call us today to for a free initial needs consultation with our highly experienced Certified Geriatric Care Manager.

I tried to get a personal care assistant through this company. I was seeking someone to sit with…read moremy dad during dialysis. Pretty simple job, right? I asked to please let me know what the minimum number of days per week would be, as they had already told me a minimum of 4 hours per day. After 2 days I am told they can't help us because they don't have anybody who will take a job for one day a week. I responded that they were supposed to get back with me to tell me how many days minimum they would require, and the lady was just like "oh, well I haven't gotten that answer yet." She had nothing else to say. Really not trying to get any new customers, I guess. Feeling like I wasted my time.

From the owner: Home Care Associates is a provider of non-medical home care services. Accepting Medicaid and…read morePrivate Pay clients.

Tara is absolutely amazing with my child. She is the pediatric occupational therapist in this…read moreoffice. Every week I see my son making progress. She takes time to listen to me and shares real time progress with me. She also gives me great tips on how I can help him at home, every time we come. Originally, my son's pediatrician referred us to CHKD for occupational therapy but they never returned my calls or the pediatrician's calls. I asked for a referral elsewhere and we found this gem. They immediately contacted me and we were able to schedule an assessment within a week. After having fought with CHKD for 3 months it was such a relief to have a person call me and talk to me.

From the owner: speech, occupational therapyread more