Before I continue my review, I would like to state that this is a review of 1 Doctor, not the…read morestaff. The staff is kind and understanding and very polite. On 11/18/2024 I was taken to the ER by ambulance for breathing problems that had been going on for 4 days at that point. I have an extensive cardiac history amongst other health issues: Coronary artery disease Congestive heart failure Unstable angina Vasculitus Anemia Hypothyroidism History of myocardial infraction Peripheral arterial disease Hyperglycemia Hyperlipidemia Atherosclerosis of Arota Left cariod artery stenosis Kidney disease stage 3b Anxiety Depression Asthma Gastric ulcer Diverticulitis disease of colon While in the ambulance they put me on oxygen which helped alot. When I got to the ER I asked several time to have some oxygen and I was told no several times because my oxygen level were fine. Didn't matter to them that it help me regardless of the reading. They did a CT scan and an xray and saw nothing. The ER Dr suggested I be admitted for observation because the reason for the breathing wasn't presenting itself easily. The hospitalist, Dr.Dumbass, aka Dr. Nardow ( If thats how you spell it ) decided to say it's an anxiety/panic attack. Ordered a breathing treatment and Ativan ( thru my IV ) . For those that don't know, Ativan makes you tired, so of course it's going to help calm things. Who on earth has an anxiety/panic attack that lasts 4 days. I was sent home with no referral to a cardiologist or pulmonologest. This morning I woke up again having problems breathing. I called the er 3 times today for the name of the hospitalist who sent me home and all 3 times no one would help. I was told to call hospital records. Tonight I got an email letting me know that I have new test results on the patient portal. My B-type Natriuretic peptide was 150 which according to the site, is high. I was not told that at all. Dr. Dumbass chose to ignore telling me about it because it has been high in previous tests. Wouldn't consistently high results mean something? Dr. Nardow should be fired. I am never going to this hospital again and I will be filing a formal complaint and contacting a lawyer.

From start to finish the Staff and Medical professionals, especially my registrar at the intake…read more Labs, X-ray and EKG WERE fast and everyone knew their jobs. MOSTLY BECAUSE IF YOU STOP ANYONE FOR HELP EVEN A DOCTOR, they will get you where you need to be or find someone who can. Always a pleasure.

Amazing staff they were so kind and empathetic. Julia the doctor in three ER was so kind and…read moreattentive she listened to all my concerns and had to deliver some bad news but her compassion and empathy was real and genuine. I had Tonya , Hayden and Christina as nurses all were amazing and attentive. Thank you for the outstanding care today

Use them at your own risk. They will let their doctors do whatever they want with no consequences…read more No matter how bad of care you get they will make excuses for their doctors. They will lie to you. anything they have to do to cover up very low quality care as long as they are getting money they do not care about you. This is a business. It's not a care facility. their business plan is as fast and cheap as you can do it and charge the maximum amount. Profit over the best possible care. they pay more people to get your money than they do. Doctors Riverside is a joke.

The reviews for Mary Immaculate surprised me. I visited today and had such a positive experience…read more My boyfriend had a scheduled surgery this morning. (I am so nervous about surgery) The patient registrar, nurses, and surgeon were GREAT! I know hospitals rub most people the wrong way. But these people were compassionate, reassuring, respectful, and above all professional. I can't thank them ALL enough for their kindness, amazing customer service, and accommodating spirit. Our lives are in the hands of these skilled people when visiting, so having this experience would make me definitely recommend returning for any future surgery's, emergencies, or procedures. Thank you Bon Secours Team, my boyfriend and I are forever in your favor!

When you need emergency care, don't come here…read more The check-in was easy Most of staff are politce and friendly My husband is in severe pain and we have been waiting for two hours. Finally we are in a room. My husband did like the warm blankets ... While we're sitting in an overly air-conditioned room Tip 1 Don't get sick Tip 2 Be sure your cell phone is fully charged Tip 3 Don't come here

Another disastrous day at Sentara Leigh Hospital yesterday! Their lab is the quickest place to get…read morebloodwork. Checkin is easy. The waiting area is large and comfortable. the last time I went, we drove up to a platoon of First Atlantic Restoration vans. We learned that there had been a bad water leak. All outpatients were being sent to the nearby Brock Cancer Center. Lab & Check in personnel from Leigh had also been moved over to the detour location. When we drove up yesterday the front doors were blocked. There was a large sign pointed south that read entrance. We drove around the building and found no entrance. On the way back a person was walking down the sidewalk. She pointed us to the one door that could be entered. It was obstructed from easy view by the large entrance detour sign. Walking in I found so much completely different. One was first sent through security, which had never been in the lobby of Leigh. My purse was searched before I went through a scanner. The front area, which was previously a nice large entrance and desk, was now covered in plywood. The employees have always been nice and friendly. I was called back into the lab just as I finished registration. My regular bloodwork was done quickly and I prepared to leave. Sitting down in the main lobby I texted my ride that I was done. Of course I took a few pictures. When I picked up my purse I glanced at my arm. Blood was pouring out from the bandaid that covered what is normally just a needle prick. It was all over my arm, hand and shirt. Stunned, I finally moved when the really nice Security guy told me I'd better go back to the lab, Returning to the checkin area I asked if they could buzz me back in. They also stood there stunned before one asked if I had just had lab work done. When I affirmed they finally took action. The same person who drew my blood cleaned me up & used a big wrap around bandage on my arm. She said she had thought it would be fine. I really expected more of an apology. Thinking back I did remember that she had the drawer open a little longer than usual deciding what to use. Did she use the wrong size needle? Now I'm a little worried about the level of staff experience, which I've always counted on before. Even though the bandage was tight I was afraid to take it off until last night. I'm a regular at bloodwork and IV's. I have absolutely no problem with needles or having blood drawn. But today the inside of my arm looks like someone slit it with a knife. There's at least a one inch line where there should be an almost imperceptible prick or some bruising. I'm really debating as to whether I should change my preference for lab work.

This revue is strictly for their outpatient lab. This is clearly the best place for lab work and…read moretesting. The staff is quick, caring and efficient from check in to technicians. The facility is always clean and nicely decorated. I highly recommend them.

Receptionists was very uncomfortable for this being a hospital and dealing with sick people. A…read moremember of my family was extremely sick i ran from work to make sure they were okay. Upon ringing the doorbell the woman was walking as slow as can be and had an unpleasant look on her face. name was andrea. I get to the desk and wait behind the people in front of me. once they were done the receptionist did not bother to look at me. I'm anxiously waiting for her to even acknowledge me. She had no urgency whatsoever which is not okay to be working at a hospital. I tell her who i'm here to see and she calls on the radio and tells me to have a seat. I back away from the desk checking my phone to see if i recieved a message from my family member and stayed standing they . She told me again to have a seat. I told her i was going to stay standing. (a normal person would not want to have a seat when awaiting to see a sick family member there are a lot of emotions) she responds and says she's not coming at me in a very confrontational tone. I responded and said i'm just anxious to the situation happening m. Seriously if the staff can't handle a person looking a little overwhelmed at a hospital then why are they working there????? I already feel on edge and the tome and attitude from the staff made it 10x worse.

Please go somewhere else. This is not quality safe patient care. The CNO is a joke. The nursing…read morestaff is beyond inept. Zero communication and my family member ended up not surviving all the mistakes. Drive to Richmond or across town.

Nurse Angela M is wonderful to work with. She was very helpful, genuinely care for the patients and…read morew abundant amount of knowledge. She truly holds this place down. The operator Ms Taylor is very consistent. She would accurately transfer u to the appropriate staff/section. Acute Clinician Ms Wilkins was also very helpful. Although, she does attend to many patients .. she still found time to call us back. All of these Poplar staff members are outstanding .. they need to be promoted.. for I think they posses the values this hospital lacks and should be striving for.

Absolutely horrible. Lots of violence, staff do not care (yes they do have a hard job but they need…read moreto do better) if you are experiencing mental instability before coming here it will be worse after your stay