We took 2 training classes & are so happy that there is someone in the area that actually knows…read morewhat they are doing with animals. It was explained to us that they actually use behavior analysis & science based methods opposed to forcing a dog to do what you want. It feels good to know that my dogs actually *learn* the behaviors that we want out of them instead of having to yell & jerk my dogs around like we had to do at another training facility in our area. Our dogs are so happy & well behaved now. Also, we have boarded our dogs with Diane quite a few times. They come home happy & healthy. Thanks for taking such good care of my dogs. Thanks so much! We recommend you to everyone we know!!

Incredible facility and wonderful owner - also great dog trainer - highly recomend for any dog…read morelover.

Our mastiff puppy enrolled in September and has been an obedient, well behaved and a smart dog ever…read moresince. He loves his trainers Ocean and Hope. There are no other places around us like it. People don't understand that you learn everything they teach your dog in YOUR 1:1s so YOU don't mess YOUR dog up while they're being taught in their classes. Be patient with them because they're patient with your dog. Incredible business with great people. Will be sending every single dog we get in the future to Woofbeach.

We enrolled our 6mo old Cockapoo in a month-long on-site four days/week puppy school. My reason for…read more3 stars is that there was almost zero transfer of what they were teaching the dog to us the owners. Did not meet our expectations.

Highly recommend this Woof Beach, Zoki our sheltie puppy definitely needed some more structured…read moretraining. We weren't teaching him enough at his learning rate! Jen and Taylir provided him with structure and made training fun for him. It's clear by how much he loves them that they love what they do and they're incredibly good at what they do. Now he loves training and will seek out training daily, he'll start doing heel, or place because it's fun for him. We love how excited he is to go to daycare as well, especially because he'll be put to work. When guests come over he'll now hold place and wait for them to greet them, and be released when calm. I highly recommend training for your dog, it's a worthwhile investment.

I am in love with this place!!! Everyone was so nice and got me in right away! Asia was the groomer…read morefor our Shitzu/Yorkie. She was so kind to our old girl and did an amazing job on her!!! Would recommend this place HIGHLY!!

My dog is having a blast while I am on vacation and everyone is nice and the posts on instagram are…read morecute p.s please post more pictures of Harley

I can't say enough about this business and their amazing staff. They listened to everything I had…read moreto say about our boy Jax's last boarding experience. The owner, Rob, walked us through the facility and explained how things would play out for Jax's first stay. From drop off to pick up, everything went very smoothly. Jax made doggy friends, and I feel very confident in taking him there again and again. I picked up a very happy, waggy tailed boy, who almost acted like he wasn't ready to leave. Thank you, thank you, thank you!

As a member of the Veterans dog training class I have to say she has helped us and our dogs in so…read moremany ways it is truly remarkable. Everyone of us and our dogs love her. On days when my dog Abby seems to be having a not so good day and starts to shut down on me (I'm tired lol) Cristy will take her and she's a different dog.

Cristy Aldrich is an excellent dog trainer! She believes in positive reinforcement and takes the…read moretime and effort to solve training challenges for each and every dog. I liken her to a dog whisperer! She trained our dog Jackman to be a companion dog for my daughter with multiple disabilities. Cristy's heart and devotion was with us every step of the way! Cristy also volunteers her time to train rescue dogs for veterans with PTSD. She is a life long learner as she continues to take classes to keep up with the latest training philosophies. I highly recommend Cristy!!!

We've had a weekly visit to The Puddle from May-present before my dog had CCL surgery and to help…read morehim recover when he was cleared to rehab. We've had a lot of swims with Adrianne- and we love her and her relationship with our Oliver. The swims have really helped him recover and strengthen both his injured leg and his healthy leg. The Puddle is a popular place, so it is sometimes tricky to get in- but well worth it in my opinion. They also sell lots of fun toys and treats for dogs too and have a space for bathing your dog that I need to try out for sure. They also sell packages for the swims that do save you a little money. I would highly recommend this location- the staff is absolutely wonderful!

If I could give this place 10 stars I would!!! My golden isn't doing so great because of hip…read moredysplasia, I saw an immediate difference after her swim therapy! The staff is incredibly friendly! It is a very clean facility, and the dog showers have nice towels, shampoo and conditioner...not to mention to dog dryer!!!

My two dogs love boarding here. They jump out of the car and run to get in. Everyone seems super…read morenice and accommodating.

I volunteer here regularly and the people who work and volunteer here really care about the…read moreanimals. Procedures are followed and cages are kept as clean as possible. They have grass yards for dogs to run and a beautiful prairie for dogs to walk! Every time I've brought up a concern with an animal it gets addressed and the animal is seen by a vet, if necessary. They care about where the animals are homed and take the time to make sure it's the right fit. My only reason for 4 stars is that they need more volunteers! Shelter animals simply cannot get the same treatment as an individual house pet and they really benefit from 1:1 attention. The current volunteers are wonderful but they need more!

Maybe being closed will teach Kara the "manager" not to lie and cheat people to try to get ahead in…read morelife. She drinks on the job and never shows up to work. Can't keep anything consistent and was always out of cleaning supplies. I am so glad I quit and don't have to deal with her anymore. For anyone that reads this whatever Kara says about me I don't care. All I want is people to know the truth and not get scammed by 10 lbs of makeup and a sob story.

My dog was at Charlie's Doghouse in Crystal Lake for 6 days. It was my first time boarding him…read moreever, and I did a lot of research of where I would send him because I was so nervous. Charlie's DH seemed like it had great reviews, he spent a day there and had fun passing his temperament test, and they offered a cage-free option for overnights which I 100% needed for my dog. I almost didn't go through with boarding him, I tried to find several people to stay at my home for the week, but with scheduling it didn't work out, so I went with Charlie's. I only agreed after an employee promised me that he would make sure the other employees knew how nervous I was and that they would communicate pictures and updates throughout the week as they could. I left on a Friday, I didn't hear from them all weekend. The male employee was the only one to send me pictures and some news about him after the weekend since he wasn't working that weekend, but he said he heard it was busy. I finally got a text from the manager late the last night of his stay regarding a "small scratch" she noticed. Upon picking him up, this was NOT a small and I noticed several other spots along his neck that were raised, felt like bites, and that worried me. The employee also told me that my dog got sick one night, but no one told me this during his stay? I took him to the vet this morning because I was so concerned with the bites, they had to shave his neck region, and we were SHOCKED! Please tell me this is "a small scratch".... Terrifying and I'm so sad I sent my dog here, and he went through that. His neck is shaved, he has marks all over, he's on an ointment, and an oral antibiotic. How did this go "unnoticed"? Wasn't there blood? He has short hair, most of it white in that region. I asked, the employee "doesn't know" if there was blood. Each employee I've spoken to has a different day they "noticed" the "small scratch". There had to have been blood and someone had to have seen this! Why wasn't I contacted WHEN THIS HAPPENED and WHY WASN'T HE TAKEN TO THE VET THEN? Someone is lying or this place was understaffed and unsupervised. As a rescue dog, he already has a very traumatic past, so I am exceptionally sad this happened to him and wouldn't want this happening to another dog. What if my dog was a smaller, weaker breed? Another dog could have been killed, luckily my dog wasn't! Update- I did speak to the owner on the phone this morning after the vet. She was crying and disgusted with what happen- she said she's going to try to look through video footage, but it erases every few days, but she's trying to figure out who is to blame. She said she felt very bad and was very apologetic because she said this is her dream job, and she just wants the dogs to be safe. She seemed sincerely very sorry, so while this was very bad, and I wouldn't want to send my dog back, it also sounds like it's not normal for this place. Idk... She's paying for the vet bill and the 6 day stay not that it will help my dog, but I am thankful he will be okay. I will update this in a week if the vet bill reimbursement check is sent, she has already reimbursed my dog's stay as promised. I wouldn't wish this on any dog.