I had a very disappointing experience with Cheryl. I brought in a pair of Sezane jeans to be hemmed, and at no point did anyone ask whether I wanted to keep the original hem, which is a standard option that should have been discussed, especially for premium denim. Instead, they simply cut off the original hem, permanently altering the jeans and making them look nothing like they're supposed to. When I raised the issue, they refused to take responsibility. They refused to refund the cost of the alteration and demanded that I pay full-cost just for them to attach an hem that they found in their scraps. If you have expensive or specialty clothing, I would be very cautious about using Cheryl. Be sure to discuss every detail of the alteration in advance, because they may make irreversible decisions without consulting you. read more

I had a disappointing experience at Cheryl Lofton & Associates and would not recommend them. I stopped by close to closing to have a few pants altered (hems and seat adjustment). While I appreciated being let in, the service felt rushed from the beginning. The clerk made it clear she had somewhere else to be, mentioning she had a class to attend, which left me feeling like my business was more of a burden than a priority. For one pair, I paid extra to have the pants hemmed by hand. I was very specific in asking that they be finished like the designer pair I was wearing at the time, yet the end result was sloppy and nothing like what I requested. I also asked for the tags to remain on my garments and for any extra fabric to be saved. Neither of those requests were followed. Instead, I felt like I paid extra for work that I easily could have done myself--and done better. To make matters worse, whenever I called to follow up, the associates on the phone came across as curt and dismissive, as if they were doing me a favor by even speaking to me. That attitude, combined with the lack of attention to detail and disregard for my requests, makes this place hard to recommend. For the prices charged, I expected professionalism, better workmanship, and basic courtesy, but unfortunately, that's not what I received. read more

I wish I could give Cheryl Lofton & Associates and Ali even more stars for their phenomenal work on my wedding dress! I decided I wanted to rework my grandmother's 1950s wedding dress, but other seamstresses told me that it would not be possible to actually wear the dress and I could only use some of the fabric. When I met with Ali he assured me we could rework the dress for me to wear, and immediately got to work to make sure the dress had enough fabric for my vision. He took patches of lace from the original dress and lined them up seamlessly to make a beautiful new dress, and kept working on the dress until I was happy. The dress truly ended up being a work of art, all thanks to Ali's dedication and skill. I can't recommend them enough! read more

Cheryl A Lofton & Associates - Sewing & Alterations Near Me - Washington, DC, District of Columbia

I must say that Lofton & Associates are one of the best operations here in the DMV! They do outstanding work when it comes to your tailoring needs for the whole family. Whether it is pre-wedding needs; minor alterations for men, and women. I have referred many friends, associates and others and haven't had any bad reviews from them when I ask how their experience with Lofton & Associates went. I have been dealing with them since I was a young teenager just entering high school at the age of (15) and I had to attend ROTC at Cardozo Senior High School and had to wear a military uniform which needed alterations ( lol). At that time Ms. Lofton was being trained by her father. She has continued to be excellent at her craft and more than excellent in dealing with people who come to her shop for their tailoring needs. Kudos to Cheryl Lofton & Associates for their excellent work! read more

Cheryl A Lofton & Associates - David Williams Jr. - Sewing & Alterations Near Me - Washington, DC, District of Columbia

Without a doubt this is the place to go. The atmosphere and service is top quality. You can tell they appreciate and care for every customer that walks in. They are patient and friendly with quality work. Don't think twice just go here! read more

A consummately professional Tailor and Alteration shop. Super friendly atmosphere with efficient service read more

Expert tailors and kind service. Can be a bit pricey but my garments have been in good care.

I had my first wedding dress fitting today and brought the veil along and was REALLY disappointed with how un-veil-like/non-bridal the finished piece looks against my dress. I asked when I bright my fabric to Cheryl Lofton whether there was enough of it to make a standard-looking veil or if I would need to have it appliquéd and they assured me it was enough. It's not--and moreover no regular fabric likely would be, according to the two folks I talked to today. Veil fabric is cut wider and most people who do veils know that. I just wish they had been honest with me that I needed to have this appliquéd or to scrap the idea entirely. I could have saved time and money on this now useless veil but I also could have spent the time in between finding a unique and fun veil that was me--or scrapping the idea entirely. I just wish they hadn't sold me on this working when they should have known better and I was depending on them to advise me (or told me they didn't know, either). read more

Cheryl A Lofton & Associates - I bought some fabric off of Etsy and brought it to Cheryl Lofton to be made into a veil. This is the finishing. - Sewing & Alterations Near Me - Washington, DC, District of Columbia

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I had my wedding dress altered here -- they did a GREAT job. I had 4 appointments because my dress was complicated and they worked very hard to make sure I looked perfect on my big day! read more

Cheryl A Lofton & Associates - Wedding dress - Sewing & Alterations Near Me - Washington, DC, District of Columbia

This is a review that is a long time coming. In fact, I am a bit ashamed it has taken me this long to give Ms. Lofton and her team the praise they deserve. Men, look no further. No matter what your needs, these are the experts you want to trust for all alterations jobs, large and small. On several occasions she and her team have performed big jobs that other places would turn away and on more routine things, it's the approach and care they take in getting things just right that really stands out. read more

If you're looking for bridal alterations in DC - GO HERE!! They do a fantastic job, even with the most delicate dresses, and have extremely fair pricing for the quality of work! I came in with a more bohemian dress, and wanted to get it to princess-shaped - which it was not originally designed for. Valerie thought of a creative solution to make sure the petticoat I added didn't make the layers bunch, as well as to fit the bodice very tightly and create an "artificial waist" on my body, when I really don't have one! She took in the shoulders and waist and then re-sewed on the beading, and hemmed five layers of tulle (including a finished hem on the outer layer) to make it fit perfectly. I also didn't like the idea of a bustle, but she was able to layer both french and american to make sure the dress kept its princess shape. Cheryl was there as well during all of my fittings as well to help troubleshoot and come up with ideas to make it work. After my last fitting, they pressed my dress and petticoat and wrapped it up so it wouldn't be damaged before wedding day. Couldn't recommend this place enough - Thank you, Cheryl & Valerie!! read more

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This is by far one of the best tailors ever. I took my suit in a few months ago to have the pants hemmed and wow. The staff was super kind, helpful and speedy with their services. They promised same day completion for the hemming, which was amazing. I received an automatic notification via text to my phone within the hour of dropping my pants off. The quality of work was great and picking up the items was just as simple as dropping them off. I love supporting locally owned businesses, especially black-owned. Cheryl can do no wrong, so look no further. read more

Nice staff. Great service. They did a fantastic job, but pricey. I had them add a draped capelet sleeve to a spaghetti strap dress. The work they did was 3x the cost of the dress. Would I use them again? Absolutely. read more

I'm here to SING THE PRAISES of this incredible business. My fiancee and I both got our wedding outfits tailored here- both my bridal separates and her wedding suit- and we couldn't be happier with the high quality work, the attention to detail, and the extremely warm and knowledgeable customer service we received (especially from Amber at the front desk- she is incredible and made the experience so wonderful!). Everyone there really went above and beyond to make sure each piece was perfect for us, and nobody batted an eye about the fact that we are two ladies getting married to eachother- everyone was incredibly kind and gracious and excited for us. We don't get that kind of reaction very often, and really don't take it for granted. They made us feel like a normal couple and like real brides. The turn around time was very quick and the level of personal attention and highly knowledgeable advice we received was amazing. The value was incredible too- we expected to be charged way more for this high quality of tailoring, but the pricing was very reasonable. We will be coming back for any and all tailoring needs we have in the future. Thank you so much for a great experience!! read more

Cheryl A Lofton & Associates altered a bridesmaid dress I wore to a wedding. I found the alterations to my chest, sides, and waist were done well. I had 2 fittings before I picked up the dress. However, the dress was too long when I picked it up, and I ended up stepping on it all day at the wedding. Also, I paid over $120 for alterations to a $200 dress. Seems really really really overpriced. As for location, this place is really easy to find. If you get off at the Shaw stop and go north, this place is west on T street, next to a pizza place. There are usually some sketchy folks hanging out around the corner, but it's mostly safe. The only other thing that made my experience less than perfect was that the hours were not great for anyone with a job with semi-normal hours. read more

Cheryl A Lofton & Associates - Sewing & Alterations Near Me - Washington, DC, District of Columbia

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I went here to get sleeves of a custom designer dress brought in and they changed the style of the sleeves without telling me. The original design had the fabric tucked inside and they chopped all of that fabric off. This is unacceptable. If they could not keep the original design of the sleeves, they should have told me so I could have made an informed decision. I reached out to them and they havent even responded back so that shows the level of customer service you get with this business. I would not advise anyone with designer or high priced garments to use them. I would trust my local dry cleaner to execute what I need over them. read more

Cheryl and her staff are hands down some of the best tailors in DC -- and they're also kind and funny. I recently took in a sport coat to have the sleeves shortened and have hand-sewn buttons added to the cuffs. Not only was the work done on time, but it was beautiful. Check out the results below and check out Cheryl Lofton!!! read more

Cheryl A Lofton & Associates - Sewing & Alterations Near Me - Washington, DC, District of Columbia

They did an amazing job with a dress I wore in a wedding. I needed a dress for a Bridgeton Experience and didn't want to purchase a new dress. They altered the dress to fit with the theme. Great Job. Highly recommended. read more

I cannot recommend Cheryl Lofton & Associates more. Not only are they welcoming, engaging, and communicative, but the quality of their service is unrivaled. I have taken multiple gowns here that needed more work than simple shortening, and have consistently been impressed by the product. Most recently, Gail reworked a dress that desperately needed to be petite and was not, and made a cape component of the dress removable. In short: it's a new dress, and a much better one! Finally, their pricing is reasonable. Every time I bring a gown, I tow along a pair of pants or two that need shortening. I have never had an issue, and will continue to frequent them. read more

Best Tailor in town! Great friendly atmosphere. Makes one feel Special. The sewing room is full of talent and Cheryl becomes a new best friend. read more

Surely one of the best tailors in the DMV. Took my jacket in for some more complicated work and it was finished two days early. Folks could not have been more friendly and honest. Totally reasonable pricing as well. I don't see ever going to another tailor again. read more

Amber told me a price and on the pick-up day showed me a different price! I had to pay 58$ for adjusting a 30$ pants!!! And when I told her I even didn't get a receipt as a proof she told me we emailed you your receipt then she checked her system and found out she didn't. She ended up saying "well this is the price" and she was holding the pants with her hands. (Her face was saying Pay or you don't get your pants) Yeah, I was ripped off and I feel very bad about it! Will make sure I post more reviews elsewhere as well!! Did you make a complain? Yes. She offered me 10% "for this time only" as if I'm asking for charity! I told her no thanks and I paid the full amount of the rip off! Why people don't treat people as humans anymore? read more

I was looking for a black-owned business to alter a bridesmaid dress and 3 pairs of pants. The staff here was attentive and quickly got to working on my items. They were very responsive and got my items back to me prior to the date I needed them by. When I went to pickup the items, there was a small piece of fabric that made a fold appear on the front of my dress; the staff quickly fixed it and returned my dress the next morning. Will definitely be back for any future alterations I need and would recommend to all. read more

I was really struggling through yelp reviews to find a good tailor in DC. I've tried one other place and was unhappy with the work. Finally I started asking around and two people who I trust recommended Cheryl Lofton. I dropped my piece off for a zipper replacement and a hook addition to a really tricky skirt. It was completed two days before expected. I was very happy with the work, turnaround time and fair pricing. I will absolutely return for additional pieces. read more

Cheryl A Lofton & Associates - Zipper replacement and hook addition to this sequin skirt. Very clean work! - Sewing & Alterations Near Me - Washington, DC, District of Columbia

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If you're looking to get a dress altered in the DC area, you MUST come here. You can feel the passion and warmth in the place and can rest assured you will be taken care of. I was nervous to get a vintage dress altered that I've held onto for years and had a lot of personal significance, but Cheryl made me feel like she was my fairy godmother of alterations there to save the day! My dress turned out perfect, which was quite impressive given the complicated hem situation. I can't wait to come back for the next dress I need altered - but then again, I can't wait to wear this dress again! Thank you Cheryl!! read more

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I had my wedding dress alterations done at Cheryl A. Lofton & Associates Inc. by Ms. Valerie Smith. The dress came out absolutely beautiful. I felt like a Queen walking down the aisle. I actually had two dresses done but I only have one in the photos and the other in a video. Both dresses came out amazing. I got a lot of compliments and I told them where to go. Ms. Valerie Smith thank you so much for making my wedding day special. Thank you Ms. Cheryl Lofton for your kindness and for the rest of your staff being so nice. I am thrilled that both Ms. Lofton and Ms. Smith are also Howard University Graduates. So much excellence and talent out of Howard. I also let all my sorority sisters know if you need your dress altered there is a sorority sister (Ms. Valerie Smith) at Cheryl Lofton and Associates Inc that did my dress and she can do yours. Thanks again and may God bless you for all that you do. read more

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Very last minute I needed the straps shortened on the dress I was planning to wear for my graduate school graduation. Cheryl and her team were able to fit me in with a very quick turnaround time. Thanks Cheryl and team for getting my dress ready so quickly for my graduation! read more

I'm not familiar with the going rate for getting things tailored, but I needed my suit jacket sleeves taken in a touch and a quick turn around. They were able to accommodate me and my short notice needs for just under $60. The results were great too! read more

I needed the hem on my jumpsuit altered, and I googled to find a tailor nearby with good ratings. I was so excited to find that this place is black-owned! Conveniently located near Shaw-Howard Metro, I was provided with professional, quick, and quality service. I was in and out with my services completed within 20min. I also noticed a lot of bridal gowns which is a testament to many women trusting them with their special day. Will absolutely be back and recommend this place to everyone! read more

By far the best tailor I've ever used and I've lived in Italy. I've had Cheryl do full tuxedos, pants, blazers and even a pair of shorts I loved that needed to be adjusted for me losing weight. Everything is done exquisitely and with professionalism. read more

I brought a vintage wedding dress to this shop with a bunch of issues. One, there were sweat stains under the arms that had probably been there for 60 years. Next, the waistline was way too small for me (25 in. and I'm 30 in.). Finally, the petticoat purchased for it was too long for the dress. After three visits, great advice from the women in the shop on how to make the dress work best for me, the dress turned out beautifully! The tailor was a miracle worker. I never expected to actually be able to wear this dress on my wedding day, but figured I may as well try to make this dream dress I found work. I'm so glad I turned the dress over to the expert hands of this crew. On each visit I was treated with great care and every interaction I had was incredibly professional. I even got a phone call one afternoon just after my visit telling me about a place to purchase a little belt for my dress, should I want the look--they has just discovered this place from another bride and thought to contact me to help me with my look. I'm so grateful for the gift of my transformed dress. Great shop, great people. read more

Cheryl A Lofton & Associates - The 50's wedding dress Cheryl A Lofton and Associates transformed for me! I could be happier with the way this look turned out. - Sewing & Alterations Near Me - Washington, DC, District of Columbia

Not only did CLA do a fantastic job altering my wedding dress and my fiancé's suit, they also created a custom veil so that I could feel like a bride even though I'm in the midst of chemotherapy! read more

Cheryl A Lofton & Associates - Sewing & Alterations Near Me - Washington, DC, District of Columbia

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Cheryl Lofton and her team are seamstress queens. I created a custom dress that I THOUGHT fit, and realized through my fittings at Cherly Lofton, that we could make the dress look 3 times as good. My dress had lace, sparkles, sleeves - all the difficult stuff, and the team handled all alterations with ease. Cheryl also helped me FINALLY find a jumpsuit that was not see-through -and my seamstress had to basically remake it because I have a very long torso. It fit like a dream after my fitting. Their prices are maybe 10% more than average in DC, but when you are getting something tailored, don't you want to make sure it's perfect? It's worth the $5-10 extra dollars. read more

Cheryl A Lofton & Associates - Cheryl Lofton and her team are seamstress queens. I created a custom dress that I THOUGHT fit, and realized through my fittings at Cherly Lo - Sewing & Alterations Near Me - Washington, DC, District of Columbia

I got my wedding jumpsuit tailored at Cheryl's. Cheryl is the best! I felt very confident in her bridal tailor's hands (Ali). He did some work on very delicate lace and it you could not tell it was tailored AT ALL. It was flawless. I HIGHLYYYY recommend visiting Cheryl's if you are a bride. My husband got his suit tailored here as well and he had a great experience. read more

Cheryl A Lofton & Associates - Jumpsuit and suit both tailored at Cheryl's. - Sewing & Alterations Near Me - Washington, DC, District of Columbia

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I recently had a pair of jeans and a pair lined tweed pants hemmed, a dress pulled in at the shoulders, and a flowy skirt hemmed and pulled in at the waist. I am so happy with the results! Especially with the skirt. Sue was super nice and super fast - I left my items on Saturday and they were done the same day! The young lady at the front is also super great. Definitely worth it and definitely returning. read more

My bridesmaids jumpsuit wouldn't zip after covid and the seamstress worked some serious magic and made the jumpsuit fit perfectly. Thank you so much! I highly recommend this tailor! read more

Cheryl made me a custom baseball jersey out of material I provided--one jersey that was way too big and one that way way too small. She eagerly took on the request no questions asked, no hesitation--just a pleasant "can do" attitude, great price, and a quick turnaround. It was a great experience overall. I'm glad I found Cheryl and look forward to giving her even more business in the future! read more

Getting your wedding dress altered is a major decision and undertaking so I reached out to several different places around the DMV area to try and get some price quotes about 4 months before my wedding. The places listed as bridal experts in Georgetown gave quotes that were much higher than I anticipated (some saying around $500). I reached out to a few places that had really high ratings and got very reasonable quotes, but they had small appointment windows and were an hour drive away. I somehow stumbled on Cheryl A Lofton and Associates and based on their location and reviews, I decided to reach out through email. They wrote back very quickly saying the best way to get an estimate was in person and with an appointment. They offer a rough estimate if you bring it in, or a fitting estimate that requires a $50 deposit. I went ahead with the bridal fitting consultation since I wanted a really accurate quote. The store is in a very accessible location which was good because I probably ended up coming to the store 4 times throughout the process! The first consultation went really well. It's a pretty decently sized space with a front room waiting area with mirrors for once you have your clothes on, two changing rooms in the back, and then the work room attached to the side. Every employee I interacted with during this whole process was both friendly and professional! I got my fitting estimate and decided to go ahead and get my alterations done here. Since it was still several months before the wedding I scheduled my next appointment through email for the next month. During that time I ordered a shorter party dress for my DC reception and it definitely needed help, so during my next appointment I brought it with me. Turns out the tailor I was working with was out the day I came in, so it was good I brought in my second dress to be fitted so it wasn't a complete waste of a trip! I also got to try my wedding dress on again and it seemed like none of the alterations had been made yet, but another tailor spent time repinning some of the pins from the first fitting and marking the hem. When I did finally come in and my tailor was there, we did a true final fitting and he actually started trimming the tulle for the hem while I was in the dress and pinned the under layers for the final hem. As well as pinning the bustle (which they spent a lot of time perfecting and making sure it was right). During that fitting my party dress was still having some issues so it was repinned again as well. My final final fittings went great and the staff seemed just as delighted as I was with the final garments. I absolutely appreciate the staff's commitment to making sure both of my dresses looked and fitted their best! We did end up cutting it really close to the deadline (I had a destination wedding so I definitely was getting a bit worried) but it turned out great! So the only reasons this wasn't 5 star review was because the costs ended up jumping up from my initial estimates significantly (both dress estimates basically doubled), and there were a couple delays on my garments that seemed like they could have been avoided. But, if I have formal dresses to have altered in the future I would still come here and recommend others to do the same. The work is worth the price and I love somewhere you can coordinate appointments through email! read more

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Excellent service and a very special place in Washington DC. If you want it done right, this is the place to go.

This is absolutely the worst customer service I've ever experienced. I took a bridesmaid dress here to get some alterations and not only did they overcharge me but they also returned my brand new dress with a stain on it. Told me to use baby powder and it would come out but it never did. They didn't offer to help get the stain out or offer me any sort of discount for returning it damaged. Going to try to take it to dry cleaners now. Will never go back here. Stay away. read more