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    Cheryl Burchell Goldsmiths

    4.5 (25 reviews)
    Closed 9:30 am - 6:00 pm
    Updated 2 months ago

    Services - Cheryl Burchell Goldsmiths

    Jewelry cleaning

    Jewelry redesign

    Jewelry repair

    6 More Services

    Jewelry reshaping or resizing

    Jewelry restoration

    Jewelry stone setting

    Watch cleaning

    Watch overhaul

    Watch part repair

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    I left a review a year ago regarding the shabby treatment we received. The owner countered with a BS response. I did not have earrings made. If items were "heavily discounted", we were not apprised of same. A bracelet we purchased broke. Brought it in for repair and was told the pins are too thin, that it would keep breaking. He said it was worn out even though it had not been worn very often. So I have an expensive bracelet that is worthless.

    My wedding rings before I brought them to Cheryl.

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    2 years ago

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    1 year ago

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    4 years ago

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    3 years ago

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    2 years ago

    Amazingly beautiful jewelry, great quality, great Service and trust! Love this small business

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    3 years ago

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    5 years ago

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    7 years ago

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    6 years ago

    Fast work. Very nice employees. Was a little shocked at price to fix a necklace, but was the first place I found.

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    5 years ago

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    14 years ago

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    7 years ago

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    11 years ago

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    7 years ago

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    12 years ago

    We feel so lucky to have found her! Her work is inspired and beautiful. Every item I have commissioned (7 so far) is a masterpiece.

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    10 years ago

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    14 years ago

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    12 years ago

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    Ask the Community - Cheryl Burchell Goldsmiths

    Review Highlights - Cheryl Burchell Goldsmiths

    I have had several custom pieces created by Cheryl and have learned the her visions and ultimate creation is always far beyond my wildest dreams.

    Mentioned in 2 reviews

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    Bedrock Jewelers

    Bedrock Jewelers

    (36 reviews)

    $

    Bedrock has been great!!!! We started going there when no one would replace our watch batteries. He…read morehas an always treated us with respect and appeared very knowledgable. Well he is. We are an older couple and have never felt he has taken advantage of us....which is easy to do! My current watch was really outdated and it was time to replace it with something more up to date. I was given many options. He let me make my own decisions. Explained differences with each choice. I didn't feel like I was ripped off which would have been easy to do. We really like this guy. Very knowledgable and honest. Absolutely love my new wrist watch. Bedrock is our recommend for a jeweler!

    I went in this afternoon for a watch battery replacement after the jewelry store at the mall was…read moreunsuccessful in removing the back plate (but did manage to dislodge the existing battery, but oh well). They recommended Bedrock, and now...So do I! The gentleman running the shop was extremely gracious and personable, ridiculously knowledgeable about watches. Not only did he replace my dying battery with a better, more appropriate unit for my model, when I asked him how much I owed he told me it was on him today. I was gobsmacked! Fantastic business with an amazing selection of very unique pieces. As I told the gentleman before I left, I will ABSOLUTELY be back. Parking was easy, access in and out is great as long as you're heading north on 95 before you arrive and resuming a northward trajectory when you leave.

    Clark's Diamond Jewelers

    Clark's Diamond Jewelers

    (15 reviews)

    My boyfriend and I came into Coeur D'Alene just to visit this store. It was definitely worth it…read more The gentleman who helped us was so knowledgeable and personable. We found a gorgeous ring from a designer no one else has in the area. We were looking for a vintage feel and it did NOT disappoint. There were many beautiful options to choose from as well, they definitely have something for everyone. I was impressed the selection of styles, the staff, and the quality. It was a no pressure visit too which made it even better. Update! My fiancé bought my ring from here. It's perfect. I'm often asked if it's an heirloom, which for me, is a huge compliment. I wanted something with a vintage feel and I got exactly that.

    So where do I start? My husband (boyfriend at the time) went here to find that one special ring. He…read moreliterally drove all the way from working in Spokane, three times after work to find THE one. Reason 1 why I don't recommend: he told them that he wanted to get me a turquoise ring as well as diamond, and they told him that wasn't a good idea because "she will damage it in less than a year". Flash forward to today, my husband bought a turquoise wedding band that has NOT been damaged in the slightest way. But I had to take my diamond ring back to Clark's twice for repairs and two lost diamonds due to prongs breaking in LESS THAN 2 YEARS! Reason 2: when I took my ring back the last time, "diamond Jane" proceeded to tell me that my husband choose a setting that is known for the prongs to bend and break. HELLO?! Why would you suggest that he buy it in the first place?! Reason 3: when I questioned her about why they helped my husband choose this ring, she kept interrupting me. I blatantly told her to stop, and she told me she was "just conducting business" Reason 4: shortly after we were married (before I noticed the poor quality of the ring) I took my mother there because she wanted something special. When we got there, there was a woman behind the counter holding a yorkie dog of some sort. My mom proceeded to tell her about hers and the lady said something along the lines of "well mine is at least papered" and then "let me get you someone that will want to help you" needless to say, we didn't wait for someone to help us. I apologized all over to my mom. Reason 5: my ring now lives in my jewelry box and only comes out on special occasions... I am so disappointed in the quality of not only product but customer service especially for how well known they are for being a family owned and local....

    Harry Ritchie's Jewelers - Harry Ritchie's Jewelers, Fine Jewelry, Gemstone Fashion for Women

    Harry Ritchie's Jewelers

    (6 reviews)

    They're a joke. I purchased a very expensive wedding set there and they lied about a bunch of…read morethings, diamond quality being one. They give me the wrong size ring that I asked for for two then wanted me to wait 8 weeks to get it resized AFTER I gave it to my wife. They won't fix anything because they say I never brought it in every six months for an inspection when never was I told to do so. Their assistant manager Dominique is a rude condescending bitch and I don't know how she got her position other than not having a gag reflex. Do not use this business for anything. I should have gone to the Shane company. Lesson learned.

    I took my wedding ring in on 2/18/25 to have it re-tipped and put in 1 missing stone. I paid…read more$786.00 to have the work completed and at that point was happy with the repair and sales staff. On 6/12/25 I noticed that one of the small stones was missing so I took back to the store along with my receipt showing what I paid for them to re-tip it. They sent it back to the repair place and I was surprised when they called to say my ring was done and I needed to pay $59.00. The note on receipt says guest brought the ring in Feb and had all the tips done. Looks like one wasn't done well probably due to tight spaces but looks like the diamond came out because of that. WHAT!!! It's not about the $59 it's about the principle that it had only been 90 days and you told me you were splitting the cost with me. Not a great experience and I will not take anything there again for repair.

    Cheryl Burchell Goldsmiths - jewelry - Updated July 2026

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