I have now gone into Cheryl Burchell's twice and have had to most amazing experience each time. Thank you guys for being so genuinely awesome!!! I enjoy you all so much. Happy Holidays! read more

Cheryl and her crew behind the the glass have always exceeded my expectations. I have had several custom pieces created by Cheryl and have learned the her visions and ultimate creation is always far beyond my wildest dreams. Cheryl's passion for her craft is second to none and her work is well worth the charge. Speaking of charges, my Daughter got a quote from another design center for her wedding ring; Cheryl's price was almost 40% less. The end product was magnificent. Jon read more

I wanted to do a custom piece for my wife for Christmas this year. I had tried the last two years but finding someone who would fall through was hard. Cheryl really paid attention to what I wanted and her silversmith did a beautiful job on the peace. My wife was very pleased and I'm sure that we will do more custom jewelry in the future and I will have Cheryl Burchell do it for me again. read more

Cheryl Burchell Goldsmiths - Custom silver cross with name and labradorite stones on a braided silver chain. - Jewelry Near Me - Coeur D Alene, Idaho

Unprofessional. Cheryl was supposed to repair a bracelet I dropped off she said it was going to be ready in 2weeks. I show up. 3 WEEKS LATER still not repaired. Told me she should've called me.... read more

I went in to have a clasp replaced on a necklace that has a ton of sentimental value andneeded by a specific date. I was told they could expedite it and I was willing to pay the extra so it was ready for my daughters trip to Greece and Italy. I called the day it was supposed to be ready and was told they were too busy with a bunch a people in the store to help me. They said they would call back in a few minutes and still haven't as of right now. The repair would only take minutes to solder and they have had the necklace a week and a half and still didn't meet their promised commitment. If I was told the truth I would have gone somewhere else that could accommodate my needs. Apparently my business wasn't important enough. read more

I left a review a year ago regarding the shabby treatment we received. The owner countered with a BS response. I did not have earrings made. If items were "heavily discounted", we were not apprised of same. A bracelet we purchased broke. Brought it in for repair and was told the pins are too thin, that it would keep breaking. He said it was worn out even though it had not been worn very often. So I have an expensive bracelet that is worthless. read more

Cheryl Burchell Goldsmiths - Jewelry Near Me - Coeur D Alene, Idaho

Recommend by an associate. Beautiful jewelry, repairs are reasonably priced. She loves what she does, and does not try to oversell you on anything. Cheryl is so friendly, engaging and nice! She is definitely a "gem" of a jeweler! Highly recommended! read more

Amazingly beautiful jewelry, great quality, great Service and trust! Love this small business

In no way would I look forward to visiting a jewelry store. However, when your wife decides that it is time to get her wedding ring resized, the decision to visit such a place is pretty much made for you. In doing her due diligence, she created a short list of "highly recommended" jewelers to check out. The first store we went to reinforced my (I think disdain is perhaps too strong a word) reluctance. The person seemed knowledgeable, experienced, and earnest, but not very open to my wife's suggestions and possible alternative opinions of getting a wedding ring back on her finger. The next stop was Cheryl Burchell Goldsmiths. The first lady who assisted us was friendly and nice and patiently listened to my wife as she expressed the situation. After a few minutes of discussion and brainstorming, another lady came up and took part in the conversation. This one was the eponymous "Cheryl." Together, the three of them decided to order a ring that could be used as a new setting for the diamonds that were in the 32 year old ring that currently did not fit my wife's beautiful (in case she reads this) finger. Fewer than 48 hours later the order arrived, but the ring was not exactly what was requested. We continued discussing the options, this time with another employee who was equally helpful, friendly, and patient to my frequent sardonic comments and observations. We (my wife) came to a long-awaited decision and there was finally a light at the end of the tunnel. Cheryl Burchell Goldsmiths (not sure why it's not "Jewelers") resized a mother's ring that also did not fit (darn shrinking rings) in very quick fasten, but also was able to resize the "new" wedding ring that we (my wife), decided upon, set our diamonds into the setting, and mailed it to us in an extremely timely manner. All this is to say that if I HAD to go to a jewelry (goldsmith?) store for some reason, it would definitely be this one. Is this some place I would just pop in and hang out just for the heck of it? Probably not. Although the ladies there were all great, knowledgeable, and fun to talk with, unless they served Guinness on tap, they next time I go will probably be when my wife says so. Maybe they'll be offering a good stout by then. read more

She was so sweet!!!! I was coming to get a battery for my watch and when I got out of the car it fell to the ground and broke, she was so sweet and didn't charge me for the battery. Defiantly would recommend! And will be back again. read more

This place resized my wedding ring that is a diamond eternity ring and my vintage engagement ring. They did fabulous work all onsite, very nice and courteous, very helpful, all at a reasonable price and time turn around. Hope to do more business here. So happy my wedding ring set fits me again. read more

Purchasing jewelry is so personal and even being over 400 miles away - without stepping a foot in this store I cannot recommend this company more after my recent purchase! From the time I initially called to inquire about the Heart Like an Awl piece, Lexi went out of her way to make sure the experience was an absolute pleasure. I opened my package and was just stunned at the quality of my new two-tone piece. Even if you're out of state, don't hesitate to give them a call. I now have a favorite jeweler for life! read more

Fast work. Very nice employees. Was a little shocked at price to fix a necklace, but was the first place I found.

Love this place and Cheryl! Only spot in town I go to for polishing and any jewelry repairs. They are reliable, timely, friendly, and do beautiful work. I ran into a jam before my wedding and Brittany really saved my special day and alleviated my stress. Thank you!! read more

I was on vacation in Cd'A from San Francisco with my fiance and noticed a ring in Cheryl's shop, which turned out to be one she had designed herself. She worked with us over the course of a year (with a phone call from one of us every few months) and we ultimately walked out of her shop with my perfect engagement ring. She's so mellow and her staff is really down to earth. There's no hard sell here, she just honestly enjoys crafting jewelry and making customers happy. I absolutely trust her advice and taste. She listened to what we wanted and gave us exactly what we had envisioned. I highly recommend Cheryl for wonderful customer service and excellent product. Thank you Cheryl!! read more

They replaced the diamond in my ring, and built up the tips. My ring looked brand spanking new! I'm super impressed! I recommend anybody to go here. read more

I truly cannot say enough about how fantastic this jeweler is. Denise worked really hard to help us find rings that we liked, but that we could also afford. They also have really beautiful consignment and estate jewelry that are great prices! Even though my engagement ring wasn't purchased here, they still fixed it up and cleaned it before my wedding, which was so kind of them. I also had a necklace for my wedding that was a couple inches too long, and Cheryl took care of it in just a few minutes as I waited for my ring to be cleaned!!! I would highly recommend this jeweler to anyone. They have beautiful pieces, fantastic service, high quality work and are extremely easy to work with! read more

I previously used another jeweler in CDA to make my wife a ring. I ask them to find me an emerald and they just kind of blew me off. So I went to Cheryl's and she instantly said I don't have any but I'll find you one. In a couple of days she had hundreds of emeralds for me to choose from. I found the one that I wanted and she's now making my wife a beautiful diamond emerald necklace. Cheryl,Denise,and Kendra the entire staff have been outstanding to work with. They have made this experience joy. read more

After my divorce, I wanted to transform my wedding rings into something that was uniquely mine. Cheryl and her team did a great job making my vision a reality. Lexi provided excellent customer service. The price was very reasonable. I highly recommend them for custom pieces. read more

Cheryl Burchell Goldsmiths - My wedding rings before I brought them to Cheryl. - Jewelry Near Me - Coeur D Alene, Idaho

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We feel so lucky to have found her! Her work is inspired and beautiful. Every item I have commissioned (7 so far) is a masterpiece.

Always an enchanting and enjoyable shopping experience! Whether it's an engagement Bridal jewelry trousseau or a simple repair the caring and experienced staff we'll take care of your every need big or small. Satisfaction guaranteed and dreams come true. There are not enough superlatives in the English language to convey how wonderful Cheryl, Denise, and others truly are. read more

Cheryl is amazing and the staff is fabulous too! I have had several custom pieces made that far exceed expectations. The absolute best jeweler in Coeur d'Alene! read more

Wonderful Shop! I had two custom gold rings made and I love them. Lots of compliments! The workmanship is amazing and Cheryl very knowlegable & friendly! Her Heart of the Awl pendant is a must have! read more

I was curious to see the construction going on Northwest Blvd! OMG! What a stunning shop! Cheryl has everything here - a one stop shop for gifts, custom designs, jewelry repair! I walked out with a simple pair of earrings at an incredible price - love my new bling!! Bringing in my old jewelry I don't wear anymore for an updated design - why have jewelry just sit in a drawer at home?? Great customer service. My new place to stop in for easy gifts without the crowds! read more

When it comes to jeweler's there is no one else I would want other then Cheryl and her staff. They have been a integral part of several of my families weddings and many important symbols/milestones including my own. They take your design and give you more than you could ever image. Not only is it art that is beautiful it is created to last several lifetimes. I can honestly say that their work is distinct, original and attainable. They make stressful decisions happy ones. read more