1. Cheryl Granger - State Farm Insurance Agent

    1. Cheryl Granger - State Farm Insurance Agent

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    Bothell, WA

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    Cheryl Granger - State Farm Insurance Agent

    3.4 (5 reviews)
    Open 9:00 am - 5:00 pm

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    Services - Cheryl Granger - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Ask the Community - Cheryl Granger - State Farm Insurance Agent

    Prostar Insurance - Conversation between Kris and I

    Prostar Insurance

    (18 reviews)

    Found these folks through Dave Ramsey's ELP (Endorsed Local Providers) program. Always professional…read moreand great service. I now have Home, Auto, and Umbrella policies through their excellent brokerage and they review the coverage to see if they can save me more money yearly. They beat all the insurance policies I had in place before finding them. I had several questions about various options and they did a great job of comparing them and giving me competing quotes so I could make the best choices.

    This was one of the most frustrating insurance experiences I have ever had…read more Kris Jackson at ProStar provided incorrect information and showed a complete lack of ownership during an already stressful situation. I was told my assigned agent was out of office for the holiday and that nothing could be done. However, that agent's voicemail clearly stated to press 1 to be connected to another agent, which I did. The alternate agent immediately confirmed that what Kris told me was incorrect. From there, I was forced to do the work myself. I personally called the policy department to remove our totaled vehicle from the policy. The representative I spoke with even stated that this was the agent's responsibility, but since it was not being handled, they would take care of it for me. That should never happen. When you are dealing with a total loss, you should not have to fact check your agent, chase down departments, and resolve issues on your own. I do not recommend ProStar if you are involved in an accident. Be prepared to handle everything yourself, because this office will not proactively help you. I dropped ProStar immediately after this experience. For comparison, I switched to Robert Pfarr at Allstate and the difference is night and day in terms of customer care, responsiveness, and knowledge. His team has been wonderful. I would not recommend ProStar to anyone, even as a last resort.

    Cheryl Granger - State Farm Insurance Agent - homeinsurance - Updated July 2026

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