I don't normally ever leave bad reviews but i do wish it was a better experience being so close to…read morewhere i live. I haven't gotten my nails done in a long time however I had gone quite frequently in the past to an amazing nail technician and place. One - it's very cold in there. Not too pleasant when you're sitting there for nails, and wearing fairly warm shoes. Two - the "quick dry" spray doesn't dry. Not to put your coat on isn't an option in the winter in New England. Having a place to dry your nails needs to be in place or atleast communicating to your client just sit here for x more minutes then we can check them. And lastly a smooth looking nail is expected when you pay for nails. I do my nails all the time at home the only different is that smooth finish you hope to achieve by a nail technician. The simple nail art did come out beautiful. Honestly, the salon itself is a no for me altogether with a less than average experience. I don't recommend it. I can be more specific of other issues but I honestly don't like leaving these kinds of reviews. I think the salon owner needs to pay more attention to details while there are far too many nail salons to choose from that capitalize on one of these issues. Maybe it was a bad first experience but i won't be returning.

I went to The Nail & Wax Room for a spa manicure, and I loved my experience. The spa manicure was…read moreamazing and Gracie did a great job. I'll definitely return!

Maria is the best nail technician; spending a lot of time and attention to detail. She does such an…read moreexcellent job w gel manicures, my nails never chip. She also does a great pedicure. She is very nice and friendly. I always request her! The salon is clean and pleasant. I would give the salon 5 stars if they offered a beverage/ and gave a little back massage.

I brought my daughter and granddaughter here for manicures and pedicures to celebrate my…read moregranddaughter's 8th birthday, and it was an incredibly disappointing experience. The entire service was rushed, and the quality was terrible. The polish was applied so poorly that every manicure and pedicure looked weeks old, with large gaps around the cuticles and nail edges. I even left with polish all over the skin on my hands and toes. This was supposed to be a special birthday outing, but instead it was a complete disappointment. I won't be returning and cannot recommend this salon.

The very best quality service. Happy people, and such a comfortable cozy place to relax-read more

This place is so over rated. I've come here numerous times in hopes that they would do better and I…read moreget disappointed every time. 1. Their polish is old and possibly recycled. I see many bottles polish separate every time I come in. Which leads me to #2. 2. My gels or regular polish NEVER last. The gel chips and the regular polish will chip as well. 3. Some of the nail techs PRETEND to understand you. Spanish is my first language so I get it. There has been times when I've asked the nail tech an open ended question and they would pretend to understand me with a yes response. It's rude. If you don't understand, just say you don't. They're prices are reasonable and SOME of the nail techs are very kind and work hard. But I'm not sure the people who work there are happy or getting paid fairly. Most of them seem miserable to be there and it shows through their massages. I've been there over 100 times since I have lived in Cheshire and I finally think I'm done. To be honest, I only go there because they are usually the only ones that have walk in availability.

I wouldn't recommend going here. Overpriced, very rushed,…read morepoor customer service, and the staff is always distracted and concerned the most when it comes time to pay. I recently got a pedicure and it took less than 20 minutes. Also most times I get gel they chip within a few days. Don't waste your time or money here.

I would not recommend Gel Factory Nails. While the salon is on the pricier side, the quality and…read moreservice did not match the cost. The staff always seems rushed just to get clients in and out quickly, which shows in the final result. For example, trying to remove your fingernail polish when getting a pedicure, how unrelaxing is that?! They also use a strange brush-on product to remove gel polish instead of foil and regular acetone, the process felt rushed and extremely harsh on my nails. The most disappointing experience was before my wedding. I had called in advance to schedule my appointment for my wedding nails, and when I arrived they even greeted me by saying, "You're the bride!" Unfortunately, just two days later, two of my gel nails chipped and another one chipped the day after that, which is unheard of for GEL! I ended up having to get them completely redone the day before my wedding, which was incredibly stressful and frustrating. Sadly, chipped gel nails had happened to me here once before this incident too, but I brushed it off at the time. Unfortunately, I gave them the benefit of the doubt when I shouldn't have. For the prices they charge, I expected much better quality and longer-lasting gel manicures. Sadly, this experience left me very disappointed, and I will not be returning and advising friends to not go here.

Great service, friendly staff, easy to make appointment, been going for year! Lots of colors to…read morechoose from.

Not a fan of my gel manicure. It took about 20 minutes total to complete, felt very rushed and…read morethere was minimal attention to detail. The uv lamp was dirty and burned my finger tips and the tech cut the tip of my finger when nail filing. There's already a chip in the gel not even 24 hours later.

Always is clean, everyone is nice, great pedicure choices and tons of colors of polish!read more

Jay always does an amazing job on my nails! Never disappointed when I leave. Thank you Jay!read more

Best nail salon ever! ! Personal attention, great techniques, tons of options, great location…read more Would recommend to everyone. You need to check this place out!

Update needed, KS Nail Gallery is part of Touch of Sun in Yalesville, 200 Church Street. Kim and…read moreSandy from KS Nail Gallery are still providing great, individualized service, with more gel options than ever. I've been with Sandy for almost 20 years and have always had great service at reasonable prices. Highly recommend them both not part of Touch of Sun.

I went for a spa pedicure and basic manicure…read more The salon was very clean and the instruments were in a sealed sanitized package. They also used disposable flip flops on my feet. The massage chairs are the standard massage chairs that most salons have and the massage chair worked very well. I had Koko as my nail technician and for the spa pedicure I choose the Mango pedicure. The pedicure began with a mango Sea Salt Soak, and then a mango Sugar Scrub, followed by a mango thermal Mud Masque and at least a 10 minute Massage with mango Cream and hot stones on each foot/leg. After the pedicure I had a basic manicure, and she used a clear coat of polish. While I waited under the dryer she gave me a shoulder massage.

Quiet, calm vibe. Clean. Great massage chair. Jen was gentle and lovely. I have a new nail salon!read more

This was literally the best pedicure I have ever had in my life. They start by trimming and…read morepainting your nails, ensuring there are no ingrown nails before moving on. After that, they place your feet in a tub and scrub them thoroughly. The massage they give your legs and feet is incredible--it's the best I've ever experienced. The staff is also incredibly sweet and kind. There are two Latin women who are just as nice as can be, and I absolutely love them! Tha k you for blessing me today

Naomi is absolutely amazing. She does outstanding work. I have never had a gel manicure last as…read morelong as hers! She's kind, professional, and flexible. Her and her mom are amazing people and i have recommended her to so many friends!!

Excellent service. The employees are very attentive, and so are the owners. Excellentread more

This girls are amazing Jenny is extremely talented and professional. All the girls and guys are…read moreamazing as well. I been going here for while now and the service never disappoints. The place it self is very clean and the atmosphere is very friendly, welcoming and relaxing.