Very fast and professional. Office area was clean…read more Technician was very nice and personable. Would highly recommend

Great Experience with phone scheduler Renee...........however night before my early morning scan I…read morereceived a call from AR White Square Bldg staff saying Manager of facility asked them to call me to push my 8.40am scan the next day to a week later due to staffing issues!! Sounds like they don't have any back-up/excess staff at this location?

SCHEDULING IS HORRIBLE. First person asked all the questions then couldn't figure out the coding…read moreprocess, put me on hold for 10 minutes, disconnected and never called back. The second person had to ask all over again. Got personal about my health issues. When I inquired why they were usurping doctor's orders they again talked about coding. It took nearly 40 minutes to schedule an ultra sound for 2 areas. One test is NPO the other I drink 32 oz. That took 5 minutes to confirm that npo and 32 oz did not conflict. Unfortunately they have a near monopoly.

If I could give a 0 stars I would. I went to Advanced Radiology last week because I have a lump in…read moremy Thyroid that my Endocrinologist is concerned about. I haven't been to Advanced in years and have a $0 balance with them. They asked me for my ID and Insurance Card and made copies. Then told me the Ultrasound I was having would leave an "estimated" $143 left to be paid after Insurance and how was I going to be paying that today. I told her I have $0 copay and my Cigna was an 80/20 plan and I get an EOB (explanation of benefits) after it's processed and I'll pay the balance. She said even though it wasn't processed yet and the scan wasn't even done yet I would have to pay the estimated responsibility. I said I get paid tomorrow can I pay half today $72 and the other half tomorrow. "No, absolutely not, You have to pay the full balance and if insurance covers more of the procedure we'll credit you back the difference". I said you guys can't work with me at all? She said "yes, you can apply for Care Credit card to use". So I cancelled and left. Now they are texting and emailing me several times a day about rescheduling. Advanced Radiology is complete sh*t show, their front desk staff is rude, they are NOT patient friendly. They will not work with you and don't care at all about the people coming to see them. When I called to talk to them about what happened I spoke with women in Pakistan that barely knew English. I was transferred twice and they didn't understand what I was telling them. One said the $143 was my copay. I told her my card said I have $0 copay. Please do yourself a favor, if you need imaging done, stay away from Advanced Radiology, especially the one at Franklin Square, they are beyond awful.

Needed to get an ultrasound done and was skeptical about the location at first. It's more than an…read morehour and a half away from home in an unfamiliar area. The appointment was made via MyChart. Parking was free and easy as was the check-in process. My testing started promptly on time and ended quickly. The facility was clean and organized. The tech who worked with me was delightful! I went home with tons of new Mediterranean restaurants to try. Loved my conversations with her. It made my otherwise invasive testing process feel more pleasant. I wouldn't hesitate recommending this location for any imaging needs in the future. It's a lot better than the Bethesda one by a large margin even with the drive.

There was a problem with my DEXA scan referral. Cindy, the secretary, was extremely helpful in…read moresolving the problem. The technician (or radiologist), Catherine was excellent. She was professional, and thorough. I recommend Advanced Radiology in Perry Hall.

There seems to be a disconnect between the schedulers and the office staff at the facilities. This…read moreis my 6th procedure this year and when I schedule, I ask if there is any co pay due and I'm told at the time, there is none. Yet, when I show up for my appts., I have been charged the copay. It just such a hassle to make repeated phone calls to get my money refunded. And it's unnecessary. This visit, I was told by Lindsay (front desk) that my insurance was "sub-par" and that is why I needed to pay my copay up front. She repeated the "sub-par" portion of her conversation in a very loud voice, so I was mortified, which is what, I believe, she was trying to do. Keep in mind, my insurance is underwritten by Mutual of Omaha and I would hardly consider them "sub-par". The staff that actually do the tests are very professional and kind. I just wish I could say the same about the front desk.

First I want to start by hoping that all reading this have a good day thereafter. Second, I want to…read moreapologize for the lateness of this review, for it is long overdue for sure. The staff at Azura are magnificent. The doctors are nice, with soft, warm, approachable energies, which is important, especially when having surgeries done. And the surgeries... I am one who is not keen on the idea of operations, incisions, and the likes. The mere thought of medical devices being left inside of me after surgery is a nightmare, fearing those nightmares in itself. The fears are turned into ketchup and latex, like so many children's monsters. It is the final stage of a visit; however, that is, as the children say today, the chef's kiss. (side note, even typing that is cringey as hell.) The ladies of the nursing staff (and I only say that because all of the nurses that I have dealt with have been women, but if there are men, I am sure they meet the same standards) are kind, sweet, funny, warm, and attentive. Their bedside manner should be more people's topside manner. (walking outside and everyday interactions.) The staff at Azura have been polite, friendly, understanding, and patient in EVERY interaction I have had with them (even bill collecting), and that has been all the more important for me as I am a new dialysis patient receiving a fistula. This entire process has been new and challenging, but this aspect here has been one of the most pleasant aspects. The staff here make having medical issues not so bad. Thank you, staff at Azura, and to someone specific, I hope you pursued it!

First you use the kiosk... then you get called back for the blood draw…read moreTomeka was professional, friendly and competent I did not have any interaction with the 2 desk ladies other than I said have a nice day ladies on my way out. Both replied thank you, you too In and out in 10-15 minutes

I saw the reviews and still decided to try my luck, terrible mistake. The front desk lady is the…read moremost rude person I may have ever encountered. She was also preoccupied on the phone to the point I had to knock on the glass after sitting there for 5-7 minutes while she's texting away, then gets an attitude for interrupting her. Don't waste your time here. I never leave negative reviews, I made a yelp specifically for this.

I went to this labcorp location for years until the lady who withdrew my blood hit a nerve in my…read morearm. That was the worst pain I ever felt in my arm. My arm was hurting with terrible sensations just with touch. I scheduled an appointment for a nerve conduction study and was told had antebrachial cutaneous nerve damage. Im afraid to get my lab work done now especially in that arm. Please find people who know what they are doing so this won't happen to anyone else. I will not go back to that location after this experience.