Well now , where do I start. the billing issues have the be the worst part. no clear answers…read more prices are written in , the staff looks miserable most of the time. the billing issues are always,, ohh insurance this or insurance that. I can fully say , that after 8 months at a new office. ... it was all rubbish . I have no problems now . and insurance is not that hard to navigate

I've been bringing my 13-year-old daughter here, and it's been a wonderful experience. The staff is…read morefriendly and makes her feel comfortable every time. The dentists are patient, explain things clearly, and really take their time with her. Highly recommend this office for anyone with kids!

TLDR: DO NOT go to this doctor for implants or anything serious!…read more I started going to Four Corner Dental in August of 2022 when I moved to the area. I needed a general dentist and also a dentist that does implants. The dental hygienists were all great! However, my experience with getting an implant crown was not as good. The surgeon who put it in was great and kind, but my experience getting the crown after by Dr. Moutevelis was very rough. The cost of a crown on an implant here is 3k, so not cheap and very similar in price to practices that specialize in only implants. However, the whole crown process here was confusing and very painful for me. The doctor didn't seem to know what he was doing, and told me that this was his first time with this brand of implant. Getting my crown in hurt terribly. They gave me pain relief and it still hurt like hell. After leaving the office, I went through three weeks of pain. The first time I called for their help they told me to wait it out since pain is normal (not true at all with my new crown). I couldn't even sleep well because my whole jaw hurt bad, all my teeth ached constantly, not just the implant. My jaw hurt sharply when I opened my mouth because the contacts were way too tight. I couldn't even floss. I came back in 5 times, getting several adjustments and still had pain when eating and sleeping. He even shaved neighboring teeth without telling me, I found out because my teeth felt like sandpaper (this was probably necessary but I would like to be informed). Dr. Moutevelis didn't seem to know what was wrong or why it hurt. I was desperate and I got a second opinion, who informed me the tooth was too wide on the abutment/bottom and was pushing on my bone which caused the pain. He could tell immediately when looking at an X-ray. The second opinion recommended I find a different dentist. I got a new crown from another doctor in three weeks with no pain at all as soon as I left. Do not get implant crowns here, it's expensive (around the same as the specialty I went to for the fix) and they lack the experience or confidence needed. Their equipment was also "old school" as my new dentist described. To their credit, Dr. Moutevelis did apologize and refund me when I requested it. But people looking for implants or implant crown replacements should look somewhere else

This is one of the most modern dental offices I've been to. Have just started going but my…read moreimpression is that their office is very clean, uses new technology (of which I'm a fan), and everyone is super friendly. I only came for a routine cleaning, but it was a great experience!

This was my first visit with Dr. McCarthy and honestly my first visit with a dentist in over 5…read moreyears. I had a completely enjoyable time and how many people say that about going to the dentist ?. Mary Anne, Jenna, and Dr. McCarthy were all super nice, informative and helpful. Thankfully I didn't have many issues even though it had been a while since going to the dentist, but I will definitely go back for regular cleanings and when other issues need to be fixed. I didn't get oversold on anything either, which is important to me as my last dentist was too much in that area. Thank you for making my first encounter so pleasant.

Excellent in EVERY way!…read more Yesterday, I fractured my front tooth. I called Dr. McCarthy's office and was offered an 8:15am appointment today. I live about 10 minutes away from the office, so I left with time to spare. I did not realize that I would encounter a detour that resulted in me being 20 minutes late for my appointment. I called ahead to alert the office and received a warm greeting; "That is fine, I will let the doctor know." I went to the appointment and I no more than sat in my chair when I was called back. As I walked to the treatment room, several employees said hello and called me by name. (Grant it I'm not a frequent flyer at the office, I normally show up every six months.) I sat in the chair and within a minute Dr. McCarthy came in with a smile to say hello and asked how my husband was doing. (My husband is also a patient.) Dr. McCarthy went straight to the procedure and within 15 minutes, I was finished. He explained what he had done and what to expect, but he also went on to say that we have patched the tooth before and we may want to consider a more long term solution. He offered to go ahead with impressions so if I decided to move forward with the long term solution, I would not have to come back to the office. As I was leaving, his wife (who is also a dentist at the practice) yelled goodbye down the hallway and called me by name. From start to finish, I felt that I was part of a family. They made me feel welcome, no matter if I was late for the appointment. Everyone from start to finish made me feel that I was the most important part of their day. Every office should strive for this type of customer service. I have nothing but great things to say this office and highly recommend them.

I had a knee replacement and was unable to have dental care for several months. I wanted clean…read moreteeth as soon as I could have them and I called for a cleaning only and was told it would cost $250.00!!!!!!! Wow! Enough said.....

I'm writing this review because the owner called me and made me feel very uncomfortable on the…read morephone while I was at work, even after I was told that the issue was resolved the previous day. He never asked about what had happened or what I had been told by the office, but just seemed focused on money (as another yelp review states below) and stated that my insurance was "weird" and "difficult" and that they had "lost money" on my like 3-minute cavity check). You need to realize that the office is in a position of power and please be respectful to everyone. A few months I called and was told that they would check on a cavity as part of my next cleaning at no additional charge (because it would take 10 seconds) and they were nice enough to move up my appointment. When I showed up for my appointment, they said they didn't have time for a cleaning and they checked inside my mouth for about 4-6 seconds and said everything was fine. I confirmed before (over the phone and in person) that it would be complementary (because it would take 10 seconds). They then charged me and billed my insurance for a full exam. The reason for this review is that the office has been frustrating and very needlessly time-consuming to work with; in addition to the phone call, on at least 4 different occasions I was told something would happen (we will call you later today of by tomorrow; we will email you in the next few hours) and nothing was done. Emails weren't sent with names in the signature so I was never sure who I was emailing with. In the future, just say "We're sorry this happened. You were told it would be a cleaning but instead we made a mistake with the schedule and we apologize for this. Good news is at we were able to do a 15-second check on your cavity we installed, and because this was only 15 seconds and because you were misled into thinking that it would be a complementary part of a cleaning, we won't be charging you or your insurance for those 15 seconds." All the dentists and orthodontists I had growing up, would check on a cavity that they installed for free if it took 5-10 seconds. If they saw something that looked more alarming we would go from there and possibly book a longer exam in the future. I may delete this review in the future, and wish everyone the best with no hard feelings. Goodbye.

for almost ten years despite this i had a last minute issue which left my insurance pending (even…read morethough i was still paying for it and insured which I provided them with that information) they refused to serve me or inform me that my insurance had any issues despite me providing them with my insurance information ahead of time. Unfortunately the front desk personal Adriana loudly (and across the room with multiple patients there) stated I was uninsured and she was refusing to provide my services. I had to ask her to come over to me because I didn't feel comfortable with her shouting this across the room. I also carefully read the financial form which they had me sign and it stated they would bill for services and payment was required within 30 days. They refused to honor this despite having me sign this upon entry. When I pointed this policy out to Adriana she changed the wording to "insurance will be billed" and insisted I pay out of pocket in full right then. This experience was such a let down. Unfortunately they have changed and are no longer a helpful or polite or reliable dental provider. I would not advise that people go here.

Dr. Choi is quite possibly the most unpleasant and horrendous medical provider I have ever had the…read moredispleasure of receiving care from. It is very clear she hates her job as she rushes through exams and procedures. She recently performed a filling on me and she was the least gentle dentist I have ever encountered. She did not take the time to inform me of each step of the process like Dr. Dobrin had done with me in the past. She became annoyed rather than concerned when I asked her to pause due to discomfort and pain. She put so much pressure on my jaw that at points of the procedure, it was difficult to breathe. While I will miss my hygienist, Katie who is truly wonderful and is thorough with my cleanings I will be switching practices due to Dr. Choi.

YES!!! I had a great day thanks to Dr. Hornung at Merrimack Valley Oral Surgeons. My impression of…read moreDr. Hornung, who I met for the first time today, he is one of the uppermost skilled medical professional I have experienced as far as I can remember. He explained to me my options in a very clear precise way without any medical jargon. As result of that, his explanation helped me make the best possible decision about my oral needs and my finance as it relates to the excellent service and care he provided today. The only downside, my procedure started 20 minutes late despite arriving more than 30 minutes early which meant I should have deducted one star from his awesome service. So why did I still rate Dr. Hornung at Merrimack Valley Oral Surgeons with 5 stars? It is because he called me personally over the phone that same evening, a personal call, to see how I was doing. I was like, wow! That has never ever happened to me in my entire life where the doctor calls you back to check on you to see how you are doing. BOOM! 5 stars. The procedure was done before I realized it was ever even started. I was very comfortable during the entire procedure. The meds he prescribed were ready for pick up at my local pharmacy when I arrived home. I took the meds he prescribed as recommended. I feel nearly pain free and relaxed. I strongly recommend Dr. Hornung at Merrimack Valley Oral Surgeons! Like I said earlier, it was great day!

I had a great experience at Merrimack Valley Oral Surgeons in Stoneham. Dr. Esbah did two dental…read moreimplants for me, and I couldn't be happier with the results. I was pretty nervous going in, but Dr. Esbah and the entire team were patient, understanding, and made me feel comfortable the whole time. They were very professional and did excellent work. Highly recommend!

Dr. Hesby and his team are the best! They deliver amazing results and make the process much more…read moreenjoyable than it would be otherwise. I'm a 32 year old professional who got treated with Invisalign and not only do I love the outcome but I actually loved going in for my appointments; the staff actually become your friends through the process. I'm so glad my dentist recommended them!!

Both my kids have gotten orthodontics there (one of them two rounds)... and now I'm going there…read moremyself. Dr. Lindgren is great, and we've had good experiences with both assistants and support staff!

Upgrade more issues…read more Dentist. Lindgren also deliberately made my top teeth wider than my bottom teeth, resulting in misalignment. Now, all four top teeth have root canal issues, and the cost to fix this is over $20,000. On top of that, he used an intense light that left dark spots on my lips after drying the glue. It seems he did all this intentionally, with these problems only becoming apparent years later. I recorded all my visits and can provide proof if necessary. Dentist. Lindgren falsely claimed I cursed his staff, which is completely untrue. If I had, I would ask him to specify exactly what was said and to whom. I urge him to do the right thing. This behavior is unprofessional and immature. Dentist. John Lindgren and his wife, both highly educated and quick to defend themselves, seem skilled at deflecting criticism rather than addressing the real issues at hand. Despite their credentials, their behavior throughout my treatment was unprofessional and disrespectful.

We are one year into our experience with Dr. Tim . I cannot express how much professionalism and…read moregenuine empathy the Westford office has starting with the office staff to the assistants and straight to the orthodontist such as Dr. Tim . My daughter had an accident one year ago and Dr. Tim and his staff not only gave us hope and encouragement that he would restore her smile but he went above and beyond that each and every visit. I highly recommend this office and team to anyone looking for a wonderful experience from start to finish. Stephanie S.

This is the third place we went to for braces. The other two, although fine, only had the…read moreorthodontist once or twice a month. After hearing from friends about RTO we decided to try. We came in for our first appointment just to chat and have her teeth evaluated. The cost was $800 cheaper than my last estimate, she left with braces on. My initial impression is great. They obviously know their customers. There is wifi, play stations, tvs, even a huge coffee station for the parents. If you or your child needs braces you would be crazy to not check out RTO.