WORST EXPERIENCE OF MY LIFE trying to reach out to your organization to get help for myself. I get…read moreto the facility & everything seemed to be too good to be true. Due to the gut feeling that people were being overly fake with me. I'm a genuine person.  I treat people the way I want tobe treated.  During intake process I was in great spirits joking around with staff. Trying to make friends usually comes easy if you can joke. I did absolutely 100% what Gateway staff required or requested me to do. When it came to them taking my blood pressure I forgot to take my pills before I came. I told them that info. They were also informed that I had blood pressure medication that had been put into an old bottle due to me having them in a pill container. I couldn't find the correct bottle so I grabbed an older bottle. They not only sent me to the hospital literally in scrubs that were swimming on my body and tried to make me go with no bra on which in my opinion is humiliation to say the least. I'm not a trashy individual. Im dressed when i go out my door at all times. I wear a bra every time I leave! That was uncalled for to attempt on humiliating me in public by not giving me proper clothes.Then they send me to hospital with no money, phone, or any way to get back to the facility. The counselor that dropped me off assured me that they were going to come back for me. Before I went to St. Elizabeth's the intake counselor at Gateway told me just don't give them blood and you will be in and out and right back.  Which the doctor at the hospital didn't ask for blood, & that was never requested of me whatsoever.  Then the charge nurse at St.Elizabeth's hospital went out of his way! Which he was by far the most AMAZING health care provider in this whole story, but unfortunately for me he worked for a reputable place.  He got my prescription for new blood pressure filled, got my blood pressure regulated, & most of all showed me compassion. He made me feel better at the lowest point when the HIPPOCRITICAL SO CALLED "STAFF" was on the phone with him stating I wasn't compliant. GATEWAY staff lied to him stating I wouldn't give blood at their facility. They were absolutely making false allegations! I was never asked by their facility to give blood. Nor was I asked by the hospital. The charge nurse on staff at St. ELIZABETH'S HOSPITAL told me out if his own mouth he believed I was patient,  compliant, & he honestly told me he was proud of me for making the right decision. Doing the right thing in life is hard. Making the steps I did was hard for any addict trying to better themselves. He said he believed everything i said due to how cool I had been with him, & other staff for the NINE HOURS Gateway had me sit St. Elizabeth's hospital.Mind you i hadnt eaten one drop of food this entire time due to Gateway taking all my possessions including money & ph.They kept telling the charge nurse I had not been compliant, & I was being medically discharged. They also informed him that I WAS TO FIND MY OWN RIDE BACK THERE TO COLLECT MY BELONGINGS. How in the world is a rehabilitation facility supposed to treat a person begging for help to get better SO DISRESPECTFULLY, & UNPROFESSIONAL? The "staff" STRANDING ME AT A HOSPITAL they promised they would pick me up from! Who does that to someone asking for help? That is absolutely CRUEL, DEMEANING, UNPROFESSIONAL,  & ABSOLUTELY UNCALLED FOR! I did nothing to deserve that type of grisly treatment from anyone at Gateway rehab in Caseyville IL. I wouldn't board a dog there knowing how they treat human beings. I am APPALLED, FURIOUS, DISAPPOINTED, & DISGUSTED that I was 100% compliant all the way around,& treated so UNIMAGINABLY REVOLTING. Gateway "staff" HAD NO REASON to treat me like that! I'm not a dog,  or worthless! The approach they take with people is more like prison staff than a rehabilitation center! The level of professionalism a rehab adheres to in the state of Illinois was not met by any standards. I'm positive it wouldn't have been met by a vetinarian. You people are NOT HELPING ANYONE LIKE THAT! Your behavior was atrocious! Your staff should be ashamed and take accountability for the ridiculous ordeal I endured. Presumably your neck and neck dealing with DCFS already, so I'm sure it's going to go in a similar pathway of gaslighting, ignoring the ignorant way i was dealt with, and disregard, and most of all disrespectful ways i was . So I will be contacting the Attorney Generals Office about this ordeal. Have a blessed day and take care. I'm sorry your irresponsible, narcissistic,  and  psycopathic staff deliberately put me through that humiliation and degradation for what reason I'm sure I'll never receive any rhyme or reason but to twist the shameful act back around on me is the only asinine response from your types I trust and believe in gaining from your opinions of what happened. Hope Karma gets back to you all very soon.

need anything he would go out of his way to make sure you had everything you need his name is james…read morethe sweet person.

I would not recommend this facility to anyone, as our time there was marked by severe…read moreunderstaffing, despite being told over the phone that you were actually overstaffed. When pressing the call button for assistance it often took up to an hour for someone to respond, and sometimes the only action was to turn off the light. I've also seen the button tucked away in the bedside drawer out of reach. Meals were often forgotten, and once when I pointed out that my mother had not received dinner, she was hastily given an old sandwich that was dated five days prior. Additionally, after my mother suffered a fall and was seen only by the nurse it was dismissed as minor and being told to watch for new complaints of pain while she was actively complaining of a new pain. I had to insist that the paramedics be called which ultimately revealed new broken bones. While there may be a few there that seemed to care at the facility. Their efforts are overwhelmed by the lack of support for others, including the don and the social worker. Even after I had to report one of the cna's for inappropriate behavior, the response was lackluster. She was removed from her hallway, but would still sit nearby, seemingly to try to intimidate me. I was assured she wouldn't be allowed in my mother's room, but that did little to ease my concerns. It is very disheartening to witness staff members who should be focusing on helping the patients heal instead acting with indifference or hostility.

I wouldn't recommend this place to anyone! the staff is constantly STEALING my great grandmas…read morethings, she's gotten bruises from the staff multiple times, woke up CHOKING because the staff opened her mouth and put medicine in it while she was sleeping,left her in her diaper for 3 days before, refused to give her PROPER care, and the head director doesn't do anything!! overall this place SUCKS!!

I can't believe I haven't written a review for Cindy yet. Myself and my daughter have been seeing…read moreher for many many years. Cindy from day one has been so great. Listens to us and cares about our thoughts when other medical professionals didn't. She has helped us so much throughout the years. Unfortunately we just relocated to Las Vegas. We will truly miss Cindy But I am thankful that we had her for all of these years. If we ever move back to Missouri, we will be back. Thank you so much, Cindy!

I love Cindy. I've been seeing her for years. She practices homeopathy, but can act as a nurse…read morepractitioner and understands the medical world too. She blends it all, and consults with Dr. Christian Wessling, who heads up the practice. I like Cindy because she's calm and patient and very understanding. Makes me feel like a patient, not a number.

Can't speak highly enough of this place! My PCP and psychiatrist are both through Chestnut. I…read moresettled on this place because they accepted my insurance (medicaid) and I did not expect this level of care and compassion! Doctors who remember your name, sympathize without judgement, and believe your symptoms is something I never expected from an office that accepts my insurance. I'm able to call in and make appointments within the week, they've been able to make sure all medications are covered by insurance, and they've always been so kind and compassionate. Highly recommend!

Greatest most understanding staff, peaceful well ran place to get the help you desperately need!! I…read morestayed the full 28 day program and I've been sober for a year 3 months and two days. Greatest decision I ever made. Great place for the help and care you need!!!

my mother never got the care she needed. Died five years later after entering the facility. No one…read morecared.

Stearns nursing home in Granite city. This is one of the…read moreworst nursing home I have Laid my eyes on, The administrator and the Director of nursing and the nurse manager are some of the worst people I've ever seen in a nursing home. They do not care about the residences, If you care anything about your family members, take them out here, if you want your family members to die then you can leave them their, they lie to get placement into the facility.They Lie and cover up their tracks, as a former nurse I have seen narcotics go missing, The current administration blame other nurses for the stuff that her team does. They are dishonest disrespectful And they hate the residence that they're supposed to be taking care of. Take your family out of there now,the worst place ever only death live there. The state should be reviewing their documentation cover up and lies.

Amazing staff, considerate physicians, a one stop shop that truly cares. I could not have asked…read morefor a more attentive staff. They answered all my questions. They gave thorough responses to everything. I am extremely excited to have found this wonderful doctors office.

If I could give my rating less than a 1 star, I would. I was recommended by my dentist, whom I…read moretrust immensely. Before my appointment, I was sent a plethora of pages to fill out as requested and brought them the morning of my appointment. I, like many people, read the fine print. Upon entering, I had to have a photo taken to load internally to help prevent fraud, which I kindly declined. If you have a credit on your account of $5 or less they expect you to write it off. I wrote, "I want any amount refunded". I also had to submit a credit card to keep on file. "Who in their right mind gives anyone a blank check to charge at any time?". I put a line through that and initialed it. Christy handed me another copy of that page and told me I could not write anything in, that I just had to initial it. She was insistent I initial the Workman's Compensation Form. I declined. She said, "Everyone has to initial it". I'm 70 years old, tell me why. The last straw was when I had to give my SS#. Again I was told, everyone gives their SS#. Christy said it was very secure and I'm thinking, computers are hacked every day. I said "I will leave before giving that information", and Christy's response was "Well, it will probably come to that". I wonder how many people don't read the fine print and don't realize what freewill they give businesses. As someone who has been a victim of credit card fraud more than once and identity theft, there are some things that need protection. Dr. Bell may be a very nice man, I wouldn't know as I couldn't get past the office staff. I have never in my 70 years had to have a mug shot taken upon entering a physician's office. I got the feeling the office staff was more concerned about getting their money than caring for people. First impressions are lasting.

Things to take into consideration when going to Dr. Gundersen's office, managed by Genen group, in…read moreHollywood. -traffic on the 101 is hit or miss. An emergency could easily add an hour to a 10 mile commute. -there is no parking, which easily adds 10-20 minutes to your commute when you have to walk 1/2 mile. -there is a 250 dollar late fee for being 10 minutes late to an appointment. Unfortunately, this his office would rather lose a customer than waive or lower the fees for being late the first time. its not a matter of if you will get charged, its a matter of when. Advice: - for the sake of your mental health, do not go here. - if you do go here, plan to arrive about 1.5 hrs early to each appointment to avoid the 250 dollar fee.

Dr.Gunderson had been my doctor since I was 13. I've been with him for several years. He is…read moremonotone, subdued, and shows little to no emotion at all. He didn't show interest in making me feel comfortable which makes it harder to confide in a stranger. I do NOT recommend him as a doctor if you're needing actual help. All he does is change medications and ask the same questions.

ATS believes that addictions are a biomedical brain dysfunction and that medication is a component…read moreof comprehensive treatment. An Alternative to 12 Step Based Recovery Programs

From the owner: Addiction Treatment Strategies provides a six-month intensive outpatient medical detoxification…read morestabilization and treatment program. ATS is a therapeutically based, medically assisted program which provides an effective intervention strategy in working with patients manifesting addictions. We believe that through this integrated approach, we can meet the unique needs of each individual patient.