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    8 years ago

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    8 years ago

    Total rude customer service. Spent 110.00 in gas and cant use the bathroom. Stupid stupidest person I've ever met in California.

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    La Habra Shell - Car wash

    La Habra Shell

    1.9(18 reviews)
    1.2 mi

    Workers are lazy and have no clue how to use a gift card. Went on July 18 at 4:10 PM and tried…read moreusing a gift card and the worker was like oh that's all done through the app it's a new thing, gift cards are used through phone now. I just started at him like dude your such a clown what kids of idiotic thing to say. Didn't even argue drove to another shell in Brea and they accepted the gift card.

    This has been my worst experience at this Shell location. I have always gone here for gas or a car…read morewash. So, today, I paid $6 to get my car washed. I pulled forward that it told me to move back and I did and then the car wash did not get activated. That's a little frustrating, but that's fine, usually anything strange happens with the car wash, I would just go speak to the clerk. Normally, they would assist with a problem immediately. The woman that was working today was not listening to what I was telling her. She kept on telling me to punch in the code and move forward and not move back. I told her there was no code to punch in because I paid directly for my credit card. And then she kept asking me which pump I was and did I punch in the code on the receipt. I told her several times I did not pump gas. There was no code to punch in because I paid directly at the car wash. This went on for a good 7 minutes. Does she finally gave me a new code. I was so frustrated. Trust me, I'm not trying to rob Shell of their $6. I just wanted my car washed. I tried my best not to lose it with this lady. I normally never get mad at anything. Just wanted to share my unfortunate experience.

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    La Habra Shell - Weeeee!! Car wash!!

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    Weeeee!! Car wash!!

    Chevron - servicestations - Updated September 2026

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