The manager at this store is verbally abusive and hostile. I bought some items at the store and was…read moretold by a prior employee if I wanted to fill my cup with ice, free of charge but if I used their cups there would be a charge. So when I asked them politely to explain the charge on my transaction and explained to him that I used my personal cup per the other employee in the stores recommendation, and asked if there was a way to refund the charge. The manager grew hostile and aggressive towards me. This situation may have been racially charged, which is disappointing. I know that racial tension is high right now due to politics, but how I was treated as a regular consumer was utterly disappointing.

We came to get gas and air for our low tire and the tried to air up our tire first and the worker…read moremade us get gas first then we could get air. So annoying so we did and then tried to get air but the worker let someone who didn't pay for gas go in front of us....wtf terrible customer service! They suck here!!!!

i was on empty last Saturday stopped on Todd road to get 87 gas at pump 6 & I get back on 101 & my…read moreengine starts running rough & the check engine light comes on. I took it to my mechanic the next day and he said it was bad fuel.

at approx 11:55 on Christmas i put my card to use gasoline and I put my card in twice and another…read moretime on the one below it states that it was ready to pump though it did not and it stayed at zero dollars would not pump or anything so if any money comes off my card this was a fraud and someone is fukn around. bit irritated and I called station and it also just rang abd rang get your shit together Robbie's. Happy holidays

the gas pumps are always clean and covered from the rain well. no bums begging or loitering, very…read moreclean, bright store, always attentive staff, super clean bathrooms, excellent product selection, and again, great customer service.

This last Monday by battery died after I filled my car with gas. It was pouring down rain, of…read morecourse. The staff were so great - sold me jumper cables after they looked to see if they had any in their cars and then jumped my car so I could go on may. What wonderful customer service and so kind.

Poor service. Car wash stopped working, covered in soap. Called the phone number no one answered…read more No one in the attendant booth. This has happened before with the car wash. Had to rinse off my car without it getting washed. Don't they need a designated operator to run a gas station? Previous attendant a year ago hassled me for using the manual window wipers to wipe off some caked on bird crap before heading to the car wash.

This shell has very bad customers service skills it says they are open 24/7 but everytime I go…read morethere they are always closed and you can see the guy sitting on his phone he's very rude I will never go back again

Prices not as good as the Mill Valley Arco, but it at least seems that the gasoline is of a higher…read morequality than most gas stations. One special "thing" about the Santa Rosa site is that the staff, if you are a person who is unable to pump your on fuel, if you honk (short honks, please!) your horn three times, (you may have to wait a few minutes if the staff is helping someone else), a staffvpersonvwill come and pump your gas for you!

Best price and the best time to go is early, early or right before they close so you don't have to…read moredeal with others who don't know how to drive. Just saying

Found flies on the baked goods.The staff did nothing to clean or replace the goods. The gas is…read moreexpensive and there are often agressive beggars there.

This location is consistently, by far, one of the most expensive Arco stations in California.read more

Needed some air in my tires The young man working was so…read morehelpful and took care of my car immediately. Excellent customer service from this young man.

My family and I have been going to Keith and Don's for over 40 years…read more They are fabulous!!! Shaun and Dennis have us all covered. There are no other men I trust more than these gentlemen! Thank you so much for your service! Chaplain Susie McClellan

It's your basic 7-11.... no frills.... slurpees..... but for me it's the place to redeem and buy…read morescratchers! I like the anonymity of walking in and redeeming scratchers, buying more, and leaving......only to return again to do the same. I notice that small marts always sell the "winning ticket" when compared to larger stores....not sure why that is... Wish me luck - off to scratch more tickets right now :)

The guy there made me so uncomfortable by following me around the store & pushing me to hurry when…read moreI had just entered the building. Not only was I rushed every 30 seconds to pick out CHIPS, but I felt profiled and targeted. Take your business and money somewhere else

This gas station represents one of the very worst experiences I've had in attempting to pump gas…read more My particular pump, after trying to enter my credit card info, notified me to "pay inside." Of course I was in a hurry -- I rushed inside to find an uninterested older woman attendant who told me "oh, ya, it does that -- you have to pay through me." I asked why the pump hadn't been repaired and she seemed not interested, and acted like this news was standard for the level of service you get here. I prepaid for the gas, when to pump and my particular pump kept shutting off while pumping. UGHHRRR. I will NEVER come here again. Horrible station.

We had just had dinner at the Dennys next door and went across the street for gas…read more We saw that they have a little taqueria inside, sort of. They have freshmade burritos that are pretty cheap. We got some for the road and at them a few hours later. They were delicious. I will be stopping again.

Arco ampm is new to this hood, only a year or 2 at this location…read more i felt a little guilty coming here since i've always used rotten robbie's across the street. (now mrs. robbie's) gas drips: -robbie's is too crowded, can't manuever truck to pump diesel -arco's a little cheaper -coffee, food, more snack choices here -2 for 2.22 burgers, hot dogs ,2/$3 chicken sammies, rib sammies -arco has more fueling lanes, 6 verses 4 -return to street traffic easier. -cash only

While we used to be able to feed bills into the cash kiosks to pay for gas that way, management (or…read moreperhaps ownership) changed a year or two ago, and no longer can you use cash outside. The pumps accept debit cards and ARCO Pump Pass gift cards (which are not refillable). I won't use a debit or credit card in any pump, so I buy a couple of ARCO PP cards when i buy groceries at the supermarket. Inside, you can pay with cash, credit or debit. I don't buy anything but gas here so I cannot speak to the food and beverage selections, freshness, etc. Staff are quiet but pleasant when interacting with them. Facility and store are adequately maintained.