I have been a long-time repeat customer of this particular Shell location (@ corner of Five Forks…read moreTrickum @ Killian Hill Roads) for a number of years. The management are top-notch: Both the female daytime manager & male nighttime manager are CONSISTENTLY helpful, friendly, & professional while still being down-to-earth & AUTHENTIC. Each visit they recognize & convey to me the feeling that I am welcome & a truly valued customer. I grow weary of the 'Cyborg'-style employees encountered at every QuikTrip in town I've ever visited, who--though admittedly collectively dedicated & high-performing--ALWAYS seem like overly cheerful, robotic & hyped up clones of one another. I've wondered if perhaps QT employees are partially paid via a commission-like structure (based not on dollar amount but on the number of transactions they process per hour) as it is clear their ultimate goal is to literally get you in & out as quickly as humanly possible. It's empty/impersonal & leaves me feeling overly-rushed, as though I'm being pushed along on a very fast-moving assembly line, or am being told to "move along now," or post-transaction "dismissed" & energetically "escorted" out the door (albeit extremely politely). QT employees are in fact so friendly (& so over-the-top uber-positive) that same is clearly feigned, & their frenetic energy & scripted comments (obviously learned & memorized word-for-word from an overzealous corporate training program that seemingly borders on militaristic in nature) display not only ZERO warmth (& a notable affinity for dramatic stage-acting), but combined *SCREAM* "FAKE!", rendering me feeling unknown, anonymous & "just a number" as opposed to someone whose business is candidly appreciated. That's why 9 times out of 10 I take the time to drive a bit out of my way to patronize the Shell station at 4088 Five Forks in Lilburn as opposed to the slightly closer-by QT. Additionally, the in- & outside are clean & well-lit; gas prices are competitive; pumps are state-of-the-art & a breeze to use; & the convenience store is ALWAYS well-stocked & usually happens to have a few various & sundry basic item(s) I may have forgotten during my weekly grocery store/drugstore trip (at the adjacent conveniently located Publix, & either Walgreen's--formerly Rite-Aid--or CVS). In the past, they even went the extra mile & extended my slightly incapacitated elderly mother the kind & compassionate courtesy of pumping gas into her car--on a regular basis--& never once made her feel as though it were a burden. PLUS, they carry & sell my Top Three 'guilty pleasures': Mexican Coca-Cola in glass bottles (no high-fructose corn syrup or BPA-containing plastic); a VAST array of Starbuck's cold bottled coffees; & my beloved (sometimes-difficult-to-find) ORGANIC American Spirit cigarettes. HIGHLY RECOMMEND!!! Sent from my iPhone

Gas station in the Walmart parking lot. Usually one of the cheapest prices in the area. Has a small…read morewalk in store. Has a coin operated air and vacuum machine.

They advertise U-Haul rentals. We made a reservation for a 26ft moving truck and it was confirmed…read moreand guaranteed 4 days ago. We went to pick it up at the designated time they gave us and there were NO TRUCKS! They had no clue and didn't care. This is NOT acceptable. We are supposed to move tomorrow and now we are scrambling to find something else last minute. I would definitely NOT RECOMMEND this location for anything!

First and foremost, gas stations that maintain cleanliness, polite service, numerous food and…read morebeverage options, and serviced gas stations should consistently be ranked high. This location also has a small casino area in the back!

It's really sad brands allow their store fronts to get so run down as this location. This BP gas…read morestation has looked worn out for years and it appears it is finally getting some effort to refurbish as half the fuel pumps have been removed. Today I had issues at using one of the pumps and was advised to use pump #1 when ever trying to fuel up. Looking forward to providing an update when things improve.

This is Chevron #211783. I stopped by this gas station to fill up before playing golf at nearby…read moreCountry Club of Gwinnett. This is an old, worn-down, run-of-the-mill Chevron located at a moderately big intersection. The driveways, parking lot, and filling area are spacious. There are 10 gas pumps, a convenience store (Food Mart), a drive-thru dry cleaner, and a salon & barber on-site. The salon & barber open sign was on, but the business definitely was not open. The whole building looked sketch. I quickly filled up and was on my way without any issues. I used pump 10. The pump was old with obsolete, but readable, displays. My receipt printed out clearly. The station was clean enough and, early on a Saturday morning, was busier than I expected. About half the pumps were used during my visit. If gas is all you need, the Kroger across the street has cheaper prices. In this area, I recommend going to the superior, but also busier, QuikTrip located at 3490 Centerville Hwy, Snellville, GA 30039. The gas there is cheaper and the C-store is better (even though it's one of the older generation, retro-fitted QTs). In a pinch though, this Chevron isn't terrible.

Second time I've been here and the machines haven't worked right. No use having a chevron card if…read moretheir stations don't work. Luckily Kroger is next door.

They have messed up my food order multiple times this week which have amounted to almost $15 in…read moremoney lost this week alone due to their mistakes! I don't go to QT often but when I do, I have never had a problem before this location.

I had such a bad experience with one of the workers who's name is John lee, I was told if I brought…read moremy cup I could get a refill free by a friend so I asked this man about it, and he rudely responded "noo it's not free" and my response was "okay that's fine just wanted to know I'll pay for it" and he proceeds to talk trash about my question to another customer so I told him, "now that disrespectful I asked a question and that's all you didn't have to talk about my question and proceed to say "it's not free what the heck"